Cielo Maya Beach Tulum offers a peaceful oceanside retreat with a rooftop terrace and private beach. Enjoy kayaking, snorkeling, spa treatments, and an on-site restaurant serving breakfast and dinner. Free WiFi, beach umbrellas, pool, and bike rentals available.
Popular amenities
Pool
Spa
Parking included
Free WiFi
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Located in Tulum, Cielo Maya Beach Tulum is in the entertainment district and on a private beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Playa Paraiso. Traveling with kids? Consider LabnaHa Ecopark Adventures and Holistika Art Walk. Scuba diving and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Tulum travel guide
TanKah III, Mza 3, Lot. 36, Tulum, QROO, 77760
What's nearby
Tulum National Park
14 min walk - 0.8 miles
Jaguar Park
14 min walk - 0.8 miles
Soliman Bay
5 min drive - 1.4 miles
Tulum Mayan Ruins
11 min drive - 7.0 miles
Cenote Manatí
2 min walk - 0.1 miles
Getting around
Tulum Intl. Airport (TQO)
61 min drive
Restaurants
La Cocina Del Pueblo
10 min drive
Chula Vista
10 min drive
Xula Vista Restaurant
10 min drive
World Cafe
7 min drive
Seaside Grill
7 min drive
About this property
Cielo Maya Beach Tulum
Upscale family-friendly hotel by the ocean
Consider a stay at Cielo Maya Beach Tulum and take advantage of free cooked-to-order breakfast, a free daily manager's reception, and a rooftop terrace. With a private beach, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a body treatment, a body scrub, or a facial. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Enjoy onsite activities like boat tours, snorkeling, and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
An outdoor pool and a children's pool, along with sun loungers
Free self parking
A roundtrip airport shuttle (surcharge), concierge services, and multilingual staff
A TV in the lobby, beach umbrellas, and luggage storage
Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Cielo Maya Beach Tulum offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
Down comforters and free cribs/infant beds
Free toiletries and hair dryers
55-inch Smart TVs with streaming services and premium channels
Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Free daily manager's reception
Snack bar/deli
Things to do
Arcade/game room
Boat tours
Children's pool
Kayaking
Outdoor pool
Playground
Snorkeling
TV in common areas
Family friendly
Arcade/game room
Children's pool
In-room crib
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
On the bay
Picnic area
Pool loungers
Rooftop terrace
Spa
Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Sports massages
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No elevator
Well-lit path to entrance
More
2 floors
Mosquito nets
Smoking not allowed
Room amenities
Bedroom
Down comforter
Free crib
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Slippers
Towels provided
Entertainment
55-inch smart TV with premium digital channels
Streaming services
Food and drink
Espresso maker
Free bottled water
Limited room service
Minibar
More
Air conditioning
Ceiling fan
Iron/ironing board on request
Laptop-compatible safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 140 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Frequently asked questions
Does Cielo Maya Beach Tulum have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Cielo Maya Beach Tulum?
As of May 19, 2026, prices found for a 1-night stay for 2 adults at Cielo Maya Beach Tulum on May 22, 2026 start from $130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Cielo Maya Beach Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Cielo Maya Beach Tulum?
Check-in start time: 3 PM; Check-in end time: anytime.
What time is check-out at Cielo Maya Beach Tulum?
Check-out is at noon.
Does Cielo Maya Beach Tulum provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 140 per vehicle applies.
Where is Cielo Maya Beach Tulum located?
Located in Tulum, this beachfront hotel is in the entertainment district, just steps from Soliman Bay and Cenote Manatí. Tulum National Park and Jaguar Park are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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