Shangri-La Dubai

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Luxury
VIP Access
5.0 star property
9.6

Exceptional

Arrive in a soaring, scented atrium

Shangri-La Dubai sets a calm, polished mood with lofty ceilings, fresh florals, and gold accents, all under a dramatic wave chandelier. The arrival experience is finished with a signature ambient fragrance and an artful check-in counter made from transformed book pages. Guest rooms and suites echo the same refinement with original local artworks and marble bathrooms with rainfall showers and deep-soaking bathtubs.

  • Michelin-recommended Cantonese dining

    Shang Palace elevates Chinese cuisine with MICHELIN Guide recognition.

  • Rooftop nightlife with Burj Khalifa views

    ikandy ultralounge pairs poolside vibes, DJs, cocktails, and shisha.

  • Step out to the Metro

    Financial Centre Metro Station is about a 5-minute walk for easy city access.

Amenities

  • CHI, The Spa with relaxation facilities
  • Deep-tissue massage starting with dry Thai
  • Hot stone and hot lava stone therapies
  • Fully equipped gym plus squash courts
  • Outdoor tennis court for fresh-air matches
  • Outdoor pool with a hot whirlpool bath
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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Burj Khalifa View Room 1 King bed

A modern hotel room with a large bed, a desk, a chair, and a view of tall buildings.

Deluxe Burj Khalifa View Room 1 King bed

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Burj Khalifa View Room 2 Single bed

A hotel room with two beds, a desk, a chair, and a large window offering a city skyline view.

Deluxe Burj Khalifa View Room 2 Single bed

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Sea View Room 2 Single bed

A modern bathroom with two sinks, a large mirror, and a glass shower enclosure.

Deluxe Sea View Room 2 Single bed

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Sea View

A hotel room with a large bed, a desk, a chair, a small table, and a sofa. There is a large window with a view of the city.

Deluxe Room, 1 King Bed, Sea View

9.8 out of 10
Exceptional
(66 reviews)
  • Sea view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds, Sea View

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Deluxe Room, 2 Twin Beds, Sea View

9.4 out of 10
Exceptional
(20 reviews)
  • Sea view
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, City View (Burj Khalifa View)

A modern hotel room with a large bed, a desk, a chair, and a view of tall buildings.

Deluxe Room, City View (Burj Khalifa View)

9.8 out of 10
Exceptional
(24 reviews)
  • City view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, City View (Burj Khalifa View)

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Deluxe Room, City View (Burj Khalifa View)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Horizon Deluxe, Room, 1 King Bed, Sea View or City View

A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Horizon Deluxe, Room, 1 King Bed, Sea View or City View

9.6 out of 10
Exceptional
(15 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Deluxe, Room, 2 Twin Beds, Sea View or City View

A hotel room with a large bed, a desk, and a view of the city.

Horizon Deluxe, Room, 2 Twin Beds, Sea View or City View

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for One Bedroom Suite, Sea View

A modern hotel room with a large bed, a flat-screen TV, a seating area with a view of the city, and a large window offering a panoramic view.

One Bedroom Suite, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 893 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Executive, Room

A hotel room with a large bed, a desk, and a view of the city.

Horizon Executive, Room

10.0 out of 10
Exceptional
(13 reviews)
  • Sea view
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Horizon, Premier Room, Sea View or City View

A modern hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and large windows offering a city view.

Horizon, Premier Room, Sea View or City View

10.0 out of 10
Exceptional
(13 reviews)
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Picture-Perfect Room

A modern hotel room with a large bed, a view of the city, and a seating area by the window.

Picture-Perfect Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Near a metro station, Shangri-La Dubai is in Trade Center, a neighborhood in Dubai with good shopping. Dubai Mall and BurJuman Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek and Kite Beach. Traveling with kids? Don't miss Wild Wadi Water Park and Aquaventure. Spend some time exploring the area's activities, including golfing. Visit our Dubai travel guide
Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000

What's nearby

  • A mural of a woman holding an umbrella on a wall with colorful stripes.
    City Walk
    14 min walk - 0.8 miles
  • A multi-level shopping mall with a central atrium, palm trees, and a water feature.
    Dubai Mall
    1 min drive - 0.9 miles
  • An aquarium with various fish and a diver.
    Dubai Aquarium & Underwater Zoo
    1 min drive - 1.1 miles
  • An aerial view of a modern city with a prominent skyscraper, a large roundabout, and a body of water.
    Emaar Square
    2 min drive - 1.3 miles
  • A large metallic sculpture with Arabic calligraphy, a tall building in the background, and a clear sky.
    Museum of the Future
    2 min drive - 1.3 miles

Getting around

  • Financial Centre Station
    10 min walk
  • Dubai Intl. Airport (DXB)
    21 min drive

Restaurants

  • Shawerma Alfarooj
    4 min walk
  • Benjarong
    16 min walk
  • Al Amoor Express
    5 min walk
  • Tea Hub Cafe
    2 min walk
  • Tim Hortons
    4 min walk

About this property

Shangri-La Dubai

  • Luxury family-friendly hotel in the business district
  • Located close to Burj Khalifa and Dubai Mall, Shangri-La Dubai provides an airport shuttle, a poolside bar, and a terrace. Treat yourself to a Thai massage, a body scrub, or a body wrap at Chi, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Pilates classes and fitness classes are offered at the health club; other things to do include racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool and an outdoor pool, along with sun loungers
    • Free self parking and valet parking
    • Buffet breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
    • An electric car charging station, babysitting (surcharge), and multilingual staff
    • Guest reviews say great things about the helpful staff, first-rate property condition, and location
  • Room features
  • All 302 rooms feature comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
  • Extra amenities include:
    • Art supplies, childcare services, and free infant beds
    • Bathrooms with deep soaking tubs and bidets
    • LED TVs with premium channels
    • Wardrobes/closets, LED light bulbs, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 150 for adults and AED 150 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Lobby Lounge
  • Shang Palace

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Art supplies
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with satellite premium channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 1506855

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Frequently asked questions

Does Shangri-La Dubai have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at Shangri-La Dubai?

As of Oct 5, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Dubai on Oct 18, 2026 start from $206, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Shangri-La Dubai?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Shangri-La Dubai?

Check-out is at noon.

Does Shangri-La Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 350 per vehicle applies.

Where is Shangri-La Dubai located?

This family-friendly Dubai hotel is located in the business district, within 1 mi (2 km) of City Walk and Boulevard at Emirates Towers. Dubai Mall and Dubai World Trade Centre are also within 3 mi (5 km). Financial Centre Station is 10 minutes by foot and Emirates Towers Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shangri-La Dubai Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1374 out of 1627 reviews
Rating 8 - Good. 152 out of 1627 reviews
Rating 6 - Okay. 54 out of 1627 reviews
Rating 4 - Poor. 19 out of 1627 reviews
Rating 2 - Terrible. 28 out of 1627 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel with professional staff
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff, very welcoming and kind throughout our extended stay! Special thanks to Khodarhm, who was always very pleasant and helpful. Also, we had a special delivery with a kind handwritten note from Kunga, the guest relations supervisor. We love the property and staff and the breakfast is excellent daily! We always stay with Shangri-La, and the Dubai location exceeded our expectations! We will be back!
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and had an amazing honeymoon stay!
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel, we had an option to use indoor pool which is simply the best choice in this hot summer ( indoor pool is accessible only to certain room and above). Only problem i faced is i opted for half boarding and there was only Chinese Restaurant available for dinner. Rest all superb and highly recommend.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was ine of my best stay , excelent lication, very good amnitis, gym…. f I want to say the excelent pount it was a jentelman call Khodarahm , whi was responsible for welcoming and manage entering and leaving of passenegers, very supporrive, ejucated and nice guy whi mad a unique stay and hinestly if I stay again in future in shangri la he is the main reason thanks
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely cannot compliment the staff and this hotel enough. If you are thinking of booking here, just do it...you will not regret it! Great location and phenomenal views. We booked the horizon package which allows usage of the roof top pool too which was perfect. Thank you to everyone at the hotel for making our stay a lifetime memory. 5*****
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were beyond amazing. The bed and pillows were dreamy and the room was well appointed. We will definitely stay there again
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and service. Staff were very helpful. We stayed when the war broke out and each day the hotel would accommodate us not knowing when we were going to checkout. Thank you
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with friendly and efficient staff. I recommend this place. Thank you.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lean and safe hotel!! Amazing buffet! Everyone was very accommodating!! I LOVED my room!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Friendly Excellent Breakfast shuttle Bus service On time
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff. Breakfast was perfect
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are professional, warm and reassuring, the hotel is well built , we feel safe despite the tense situation and we could not recommend it enough.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, good accessible property, good breakfast.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent the service is excellent beautiful hotel
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience. The staff was welcoming, friendly, and professional from the moment we arrived. Everyone was attentive, helpful, and made us feel valued throughout our visit. The service exceeded our expectations, and everything was well organized. Thank you for making our experience so enjoyable. As a small suggestion, it would be great to continue maintaining this high level of service and, if possible, reduce wait times during busy periods. Overall, we are very satisfied and look forward to visiting again.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Highly appreciated and recommend this hotel excellent staff great location we will be staying here again.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, fabulous location and excellent service.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Location is great !!
Stayed 8 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, helpful staff, and delicious breakfast. My stay was wonderful and exceeded all expectations.
Stayed 14 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Staff and service was great
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean, staff is helpful. Close to the airport and dubai mall.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very good service and nice staff.
Stayed 3 nights in Dec 2025