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The Towers at Lotte New York Palace

5.0 star property
Travelers find a perfect Manhattan retreat at The Towers at Lotte New York Palace, where spa treatments rejuvenate and iconic landmarks wait just steps away

Choose dates to view prices

The Towers at Lotte New York Palace in Manhattan offers a peaceful garden and an on-site restaurant for breakfast and lunch. Guests can enjoy coffee, shop, or book spa treatments without leaving this boutique hotel, balancing city access with genuine comfort.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Towers Executive Suite with King Bed

42-inch plasma TV with cable channels, TV, video-game console

Towers Executive Suite with King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 655 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Towers Room with Two Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Luxury Towers Room with Two Queen Beds

10.0 out of 10
Exceptional
(16 reviews)
  • City view
  • 465 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Luxury Towers Room with One King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Luxury Towers Room with One King Bed

7.6 out of 10
Good
(9 reviews)
  • City view
  • 465 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Towers Corner Suite

42-inch plasma TV with cable channels, TV, video-game console

Towers Corner Suite

  • City view
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Towers One Bedroom Suite with King Bed

42-inch plasma TV with cable channels, TV, video-game console

Towers One Bedroom Suite with King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1065 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Towers Skyview Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Towers Skyview Suite

  • City view
  • 2500 sq ft
  • 3 bedrooms
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Hastens Ultimate Sleep Suite

Hastens Ultimate Sleep Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Hastens Ultimate Sleep Suite

  • City view
  • 2500 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Tower Royal Suite

A luxurious bedroom with a large bed, ornate curtains, and gold accents.

Tower Royal Suite

  • City view
  • 3600 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free WiFi

View all photos for The Champagne Suite

A modern living room with a large sectional sofa, a chandelier, and a city view through large windows.

The Champagne Suite

  • City view
  • 5000 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Accessible Towers Executive Suite with King Bed

42-inch plasma TV with cable channels, TV, video-game console

Accessible Towers Executive Suite with King Bed

  • City view
  • 655 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Towers)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Accessible (Towers)

  • City view
  • 465 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Towers)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible (Towers)

  • City view
  • 465 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Corner (Towers)

42-inch plasma TV with cable channels, TV, video-game console

Suite, 2 Bedrooms, Corner (Towers)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1675 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free WiFi

View all photos for Towers Corner Suite with Pantry

42-inch plasma TV with cable channels, TV, video-game console

Towers Corner Suite with Pantry

  • City view
  • 1210 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Penthouse (Towers, Suite)

Penthouse (Towers, Suite) | Living area | 42-inch plasma TV with cable channels, TV, video-game console

Penthouse (Towers, Suite)

  • City view
  • 5000 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for The Jewel Suite by Martin Katz

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

The Jewel Suite by Martin Katz

  • City view
  • 5000 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds (Towers, Skyview)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Multiple Beds (Towers, Skyview)

  • City view
  • 3000 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds (Towers, Skyview)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Multiple Beds (Towers, Skyview)

  • City view
  • 3500 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free WiFi

View all photos for Towers Executive Studio Two Queen Beds

42-inch plasma TV with cable channels, TV, video-game console

Towers Executive Studio Two Queen Beds

  • City view
  • 655 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Accessible Towers Corner Suite with Pantry

42-inch plasma TV with cable channels, TV, video-game console

Accessible Towers Corner Suite with Pantry

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Accessible Towers Corner Suite

42-inch plasma TV with cable channels, TV, video-game console

Accessible Towers Corner Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

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Lotte New York Palace

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  • Spa
  • Pet friendly
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 2,165 reviews
$477 nightly
The price is $551
Aug 9 - Aug 10
Total with taxes and fees
Lotte New York Palace
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About the neighborhood

Located in Manhattan, a neighborhood in New York, The Towers at Lotte New York Palace is in the entertainment district and near a metro station. Manhattan Cruise Terminal and South Street Seaport are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Lincoln Center and American Museum of Natural History. Traveling with kids? Make time for American Dream, or check out an event or a game at Radio City Music Hall. Visit our New York travel guide
Map
455 Madison Avenue, New York, NY, 10022

What's nearby

  • A busy urban street with pedestrians, cars, and a large American flag.
    5th Avenue
    1 min walk - 0.0 miles
  • A tall, beige skyscraper with many windows, surrounded by palm trees and other buildings.
    Rockefeller Center
    2 min walk - 0.1 miles
  • A cathedral interior with high vaulted ceilings, stained glass windows, and a central altar.
    St. Patrick's Cathedral
    2 min walk - 0.1 miles
  • A brightly lit building with neon signs and lights, including "Radio City Music Hall" and "Radio City Music Hall Christmas Spectacular."
    Radio City Music Hall
    6 min walk - 0.4 miles
  • Times Square with large billboards and skyscrapers.
    Times Square
    10 min walk - 0.6 miles

Getting around

  • 5 Av.-53 St. Station
    3 min walk
  • Grand Central - 42 St. Station
    9 min walk
  • LaGuardia Airport (LGA)
    31 min drive

Restaurants

  • Toasties
    1 min walk
  • Blue Bottle Coffee
    3 min walk
  • Tartinery Café - Bar | Olympic Tower
    3 min walk
  • Cha CHA Matcha
    1 min walk
  • Inside Park at St Bart's
    2 min walk

About this property

The Towers at Lotte New York Palace

  • Luxury boutique hotel in a shopping district
  • A short walk from 5th Avenue and Grand Central Terminal, The Towers at Lotte New York Palace provides shopping on site, a coffee shop/cafe, and a garden. Treat yourself to spa services, such as a manicure/pedicure, a massage, or a body treatment. The on-site restaurant, Pomme Palais, offers breakfast and lunch. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Full breakfast (surcharge), a free area shuttle, and valet parking (surcharge)
    • Newspapers in the lobby, wedding services, and tour/ticket assistance
    • Concierge services, a reception hall, and a gift shop
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 176 rooms boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
  • Other amenities include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
    • Designer toiletries and hair dryers
    • 42-inch plasma TVs with premium channels and DVD players
    • Wardrobes/closets, refrigerators, and dishwashers

Similar properties

Lobby
Lotte New York Palace
Manhattan
  • Spa
  • Pet friendly
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 2,165 reviews
$477 nightly
The price is $551
Aug 9 - Aug 10
Total with taxes and fees
Lotte New York Palace
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Secured, covered valet parking on site (USD 110 per day)

Food and drink

  • Weekend cooked-to-order breakfast available 6:30 AM to noon for a fee: USD 16 to 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gold Room
  • Pomme Palais
  • Villard Restaurant

Things to do

  • Health club
  • Shopping

Family friendly

  • DVD player
  • Free area shuttle
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium cable channels
  • DVD player
  • iPod dock
  • Pay movies
  • Video game console

Food and drink

  • Dishwasher
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 to 26 per person
  • Covered valet parking fee: USD 110 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Towers at Lotte New York Palace pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 25 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Towers at Lotte New York Palace?

As of Aug 4, 2026, prices found for a 1-night stay for 2 adults at The Towers at Lotte New York Palace on Aug 9, 2026 start from $1,294, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for USD 110 per day.

What time is check-in at The Towers at Lotte New York Palace?

Check-in start time: 4:00 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at The Towers at Lotte New York Palace?

Check-out is at 11:00 AM.

Where is The Towers at Lotte New York Palace located?

This family-friendly New York hotel is located in the entertainment district, within a 5-minute walk of 5th Avenue, Rockefeller Center, and St. Patrick's Cathedral. Radio City Music Hall and Grand Central Terminal are also within 10 minutes. 5 Av.-53 St. Station and 51 St. Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Towers at Lotte New York Palace Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 506 out of 692 reviews
Rating 8 - Good. 102 out of 692 reviews
Rating 6 - Okay. 45 out of 692 reviews
Rating 4 - Poor. 19 out of 692 reviews
Rating 2 - Terrible. 20 out of 692 reviews

Reviews

Verified review

10/10 Excellent

Lisa Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, beautiful rooms, immaculate condition and the most amazing views
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice big and clean. Ambience and views are great. However, hotel can Improve on options available for breakfats
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Adam

True luxury. Ideally located to explore the city. Amazing staff throughout.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

diana

Liked: Cleanliness, staff & service, amenities
Great location. Great views in the Towers.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Staff was wonderful. We went for a long weekend to NYC! Location was perfect! Broadway and Times Square were very walkable, as was south part of Central Park. Rooms were comfortable and clean. Staff was very attentive and helpful. We will definitely be back.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Majdi

Liked: Property conditions & facilities
Close to major shopping and multiple dining options
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service is outstanding
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

nicholas

Liked: Cleanliness
The location was awesome and the Christmas decorations lived up to the hotel’s reputation.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great location
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, amenities
Best hotel room in NYC. Convenient, very nice and great servcice
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, staff are very helpful throughout our stay
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Kip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is always a GREAT place for Christmas time. Best service, location and accommodations.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Fariba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a very nice and large room with excellent service and location was fantastic.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Edda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the incredible location I had a wonderful experience, want to come back
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Smart hotel superbly located
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great here, and surprisingly quiet given the location.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Such beautiful decor and views, generous room size and friendly professional service
Stayed 8 nights in Nov 2024
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was spectacular.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Radoslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very unique. Beautiful historic place.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with incredible service, spacious rooms, excellent fitness center, and in a great location! I highly recommend this hotel in NYC!
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fabulous. Staff was courteous, prompt and friendly. We will be coming back to stay again.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Heather Sexe

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Lotte towers! Great location, large room!
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liangping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room is great, overseeing the St. Patrick’s Church.
Stayed 3 nights in Jun 2024