Sandos Cancún All Inclusive - Adults Only

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Luxury
VIP Access
4.5 star property
8.2

Very good

Luxury all-inclusive property renovated in 2017 and located near La Isla Shopping Mall

Located close to Delfines Beach and El Rey Archaeological Zone, Sandos Cancún All Inclusive - Adults Only provides a nightclub, a terrace, and designer stores on site. With a beachfront location, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a Thai massage, a body scrub, or hydrotherapy. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Yoga classes and fitness classes are offered at the health club; other things to do include volleyball and beach yoga. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Balcony Deluxe Room

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of buildings.

Balcony Deluxe Room

8.0 out of 10
Very good
(123 reviews)
  • Partial ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

A modern living room with a glass coffee table, a white sofa, a blue sofa, and a painting on the wall.

Sandos Suite

8.8 out of 10
Excellent
(10 reviews)
  • Partial ocean view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Laguna suite

A bedroom with a bed, a TV, a dresser, and a wardrobe.

Laguna suite

9.4 out of 10
Exceptional
(10 reviews)
  • Lagoon view
  • 900 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Caribe Suite

A hotel room with a bed, a nightstand, a lamp, a chair, and a large window offering a view of the ocean.

Caribe Suite

7.0 out of 10
Good
(4 reviews)
  • Sea view
  • 1160 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free wired internet

View all photos for Deluxe room

A hotel room with a large bed, two chairs, a desk, and a view of the beach.

Deluxe room

8.4 out of 10
Very good
(138 reviews)
  • Partial ocean view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free wired internet

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About the neighborhood

Located in Zona Hotelera, a neighborhood in Cancun, Sandos Cancún All Inclusive - Adults Only is near the airport and on the beach. Shoppers can check out La Isla Shopping Mall, while everyone can enjoy the natural beauty of Delfines Beach and Tortuga Beach. El Rey Archaeological Zone and Cancun Convention Center are two other places to visit that come recommended. Kayaking, snorkeling, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Cancun, QROO

What's nearby

  • A wooden pier extending into calm waters with boats docked at the end.
    Nichupté Lagoon
    2 min walk - 0.1 miles
  • A pair of feet dangling over turquoise ocean water with a beach and buildings in the background.
    Ballenas Beach
    3 min walk - 0.2 miles
  • A large fish sculpture in front of a building with the Aquaworld logo.
    Aquaworld
    13 min walk - 0.7 miles
  • A beach with thatched umbrellas, palm trees, and a flag on the shore.
    Hotel Zone Beaches
    3 min drive - 1.1 miles
  • Kukulcan Plaza Shopping Mall
    15 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN)
    18 min drive

Restaurants

  • Nebbiolo
    2 min walk
  • Puerto Madero
    8 min walk
  • Fred's House American Seafood & Oyster Bar
    8 min walk
  • St. Trop
    4 min walk
  • La Madalena
    7 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

  • Luxury all-inclusive property renovated in 2017 and located near La Isla Shopping Mall
  • Located close to Delfines Beach and El Rey Archaeological Zone, Sandos Cancún All Inclusive - Adults Only provides a nightclub, a terrace, and designer stores on site. With a beachfront location, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a Thai massage, a body scrub, or hydrotherapy. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Yoga classes and fitness classes are offered at the health club; other things to do include volleyball and beach yoga. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • 3 outdoor pools along with sun loungers and pool umbrellas
    • Free self parking
    • A roundtrip airport shuttle (surcharge), beach towels, and a gift shop
    • Luggage storage, tour/ticket assistance, and coffee/tea in the lobby
    • Guest reviews say great things about the beach locale, pool, and helpful staff
  • Room features
  • All 213 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and free stocked minibars. Guest reviews highly rate the clean rooms at the property.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch HDTVs with cable channels
    • Wardrobes/closets, daily housekeeping, and desks

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All non-motorized water sports are included.

Land activities

    • Fitness facilities
    • Tennis
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Dancing
    • Water fitness
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances
    • Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Books
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Health club
  • Hot tub
  • Nightclub
  • Piano
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (6,254 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Renovated entire property - 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only

Property payment types

MastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 79.20 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.
Property Registration Number 005-007-006265/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sandos Cancún All Inclusive - Adults Only have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Sandos Cancún All Inclusive - Adults Only?

As of Sep 22, 2026, prices found for a 1-night stay for 2 adults at Sandos Cancún All Inclusive - Adults Only on Sep 28, 2026 start from $269, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sandos Cancún All Inclusive - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sandos Cancún All Inclusive - Adults Only?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos Cancún All Inclusive - Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sandos Cancún All Inclusive - Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Sandos Cancún All Inclusive - Adults Only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, aerobics classes, and more.

Where is Sandos Cancún All Inclusive - Adults Only located?

Nestled on the beach, this Zona Hotelera property is within 3 mi (5 km) of La Isla Shopping Mall, Delfines Beach, and El Rey Archaeological Zone. Cancun Convention Center and Tortuga Beach are also within 6 mi (10 km).

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Reviews

Sandos Cancún All Inclusive - Adults Only Reviews

8.2

Very Good

8.8

Cleanliness

8.2

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1051 out of 2138 reviews
Rating 8 - Good. 508 out of 2138 reviews
Rating 6 - Okay. 336 out of 2138 reviews
Rating 4 - Poor. 129 out of 2138 reviews
Rating 2 - Terrible. 114 out of 2138 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was amazing, staff so helpful and beach view.
Stayed 6 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and pools amazing food
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Hotel had great entertainment and staff was outstanding. Clean and relaxing Top Resort
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and clean. Staff is very friendly. Buffet needs a few more options, but everything else was wonderful, will definitely go back!!!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and beautiful place love the beach access
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was delicious and we got upgraded to a suite with a balcony .
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service, great location, great food
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff Place is amazing
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome!
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with amazing staff. From our first day to our last day there everyone was so amazing. They made sure that my sister brought her birthday in right!! Definitely enjoyed our stay. Only one recommendation is to have more entertainment on the resort.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect, staff, food and drinks, the restaurants
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, clean beach and lots of activities. The staff was great and the food at the 5 restaurants were delicious. This is a nice resort for solo travelers also.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and they had a lovely platter with some wine when we arrived! Every single staff member from the moment you walked in the door, to the people running the activities were absolutely amazing! The resort was amazing, but the staff really made it a great trip with how friendly, helpful and accommodating they were! I’ll be coming back!
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how clean everything was and how welcoming everyone was I can’t wait to come back
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at Sandos! Was not a huge resort but they did have a lot to offer for guests! Three pools and plenty of food spots to enjoy during your stay! Not to mention a wonderful bar and entertainment staff, everybody was friendly and wonderful. Views were beautiful and the room was always spotless!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great staff and great visit. Josette is the best.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Starr, carried bags to room. Room was ready early so we got to have lunch and then go to our room. Lovely rooms - still trying to understand the glass door for the toilet. Food could do with a bit more variety especially in the smaller restaurants.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Food was amazing. Staff was great .The entertainment was awesome
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this resort!! Me and my family come to it every year! The staff is amazing, food taste wonderful and everyone is so nice!! See you next year Sandos!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is the best. It was my second time staying there; they always put on a great show for their guests. The food was great, and the place was clean.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Food was decent, was clean, staff were friendly. Couldn’t swim in ocean due to red flag conditions, workout gym was great, they don’t have proper tennis they have kids rackets that don’t really work, but they have good entertainment.
Stayed 10 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and accommodating staff. Variety of food choices. Enjoyed the beach and pool. Excellant security. The stop everyone coming in. We walked across the street to the Pharmacy across the street. Always felt safe. Beautiful location. Amazing staff.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff from start to finish made our vacation feel effortless. The rooms were spotless with reliable daily cleaning, and the beach view from the pools was incredible. We loved the food and the daily entertainment — overall a wonderful stay.
Stayed 7 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The food wasn't that great!! Staff was nice but if your first time at an all-inclusive ASK QUESTIONS!! You'll miss out on so much staff won't tell you anything. I had a beachfront room. The views were excellent!!
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay, the food could have been a little better. Staff 10/10, food 6/10.
Stayed 4 nights in Jul 2026