Authent Hotel Otaru

Property class: 4

Choose dates to view prices

Located close to Otaru Canal and Otaru Music Box Museum, Authent Hotel Otaru provides an indoor public bath (no minerals), a coffee shop/cafe, and dry cleaning/laundry services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. In addition to 2 bars, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room(for 2 person) Non Smoking(18 square meter)

A hotel room with a large bed, a bedside table with a lamp, a chair, and a window with curtains.

Double Room(for 2 person) Non Smoking(18 square meter)

8.4 out of 10
Very good
(19 reviews)
  • 193 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Twin Room(for 2 person) Non Smoking(27 square meter)

A hotel room with two beds, a bedside table with a lamp, a chair, and a window with curtains.

Standard Twin Room(for 2 person) Non Smoking(27 square meter)

9.0 out of 10
Wonderful
(21 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for 2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter)

A hotel room with three beds, a bedside table with a lamp, a framed picture on the wall, and a window with curtains.

2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter)

8.8 out of 10
Excellent
(19 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed
  • Free wired internet

View all photos for Deluxe Twin Room(for 2 person) Non Smoking(37 square meter)

A hotel room with two beds, bedside tables with lamps, a desk, a chair, and a TV on a cabinet.

Deluxe Twin Room(for 2 person) Non Smoking(37 square meter)

7.0 out of 10
Good
(2 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Standard Twin Room(for 1 person) Non Smoking(27 square meter)

A hotel room with two beds, a bedside table with a lamp, a chair, and a window with curtains.

Standard Twin Room(for 1 person) Non Smoking(27 square meter)

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free wired internet

View all photos for Authent Suite(for 2 person) Non Smoking (54 square meter)

A hotel room with a large bed, a sofa, a desk, and a mirror.

Authent Suite(for 2 person) Non Smoking (54 square meter)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Semi-double bedroom(for 1 person)Non Smoking(18 square meter)

A hotel room with a bed, a chair, a bedside table with a lamp, and a framed picture on the wall.

Semi-double bedroom(for 1 person)Non Smoking(18 square meter)

9.0 out of 10
Wonderful
(6 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Semi-double bedroom(for 2 person) Non Smoking(18 square meter)

A hotel room with a bed, a chair, a bedside table with a lamp, and a framed picture on the wall.

Semi-double bedroom(for 2 person) Non Smoking(18 square meter)

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

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About the neighborhood

Located in Otaru, Authent Hotel Otaru is in the city center. Shin Nihonkai Ferry and Otaru Tenguyama Ropeway are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Otaru Kihinkan and Otaru Aquarium. Otaru Canal and Otaru Music Box Museum are two other places to visit that come recommended. Spend some time exploring the area's activities, including skiing. Visit our Otaru travel guide
Map
2-15-1, Inaho, Otaru, Hokkaido, 047-0032

What's nearby

  • A snowy street with various food stalls and a signboard advertising seafood, grilled meat, and curry.
    Sakaimachi Street
    6 min walk - 0.4 miles
  • A snow-covered canal with reflections of lights, buildings, and a crowd of people.
    Otaru Canal
    6 min walk - 0.4 miles
  • A collection of antique gramophones and record players on a wooden table.
    Otaru Music Box Museum
    17 min walk - 0.9 miles
  • Park Otaru
    11 min walk - 0.6 miles
  • Rinyu Morning Market
    3 min drive - 1.1 miles

Getting around

  • Otaru Station
    6 min walk
  • Teine Station
    21 min drive
  • New Chitose Intl. Airport (CTS)
    88 min drive

Restaurants

  • あまとう
    1 min walk
  • 中華食堂 桂苑
    1 min walk
  • カサブランカ
    1 min walk
  • モスバーガー 小樽静屋通店
    1 min walk
  • 小樽珈琲香房
    2 min walk

About this property

Authent Hotel Otaru

  • Upscale hotel near Otaru Canal
  • Located close to Otaru Music Box Museum and Shin Nihonkai Ferry, Authent Hotel Otaru provides an indoor public bath (no minerals), a coffee shop/cafe, and dry cleaning/laundry services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. In addition to 2 bars, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
    • A 24-hour front desk, a banquet hall, and coffee/tea in the lobby
    • A vending machine, a front-desk safe, and multilingual staff
    • Guest reviews say great things about the helpful staff and first-rate property condition
  • Room features
  • All 175 rooms have comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls.
  • Other conveniences in all rooms include:
    • Rainfall showers, deep soaking tubs, and bidets
    • LED TVs with digital channels
    • Refrigerators, children's slippers, and free tea bags/instant coffee

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Frequently asked questions

Is Authent Hotel Otaru pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Authent Hotel Otaru?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Authent Hotel Otaru on Nov 8, 2026 start from $79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Authent Hotel Otaru?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Authent Hotel Otaru?

Check-out is at 11 AM.

Where is Authent Hotel Otaru located?

Located in the heart of Otaru, this hotel is within 1 mi (2 km) of Otaru Canal and Otaru Music Box Museum. Shin Nihonkai Ferry and Otaru Tenguyama Ropeway are also within 3 mi (5 km). Otaru Station is 6 minutes by foot and Minami-Otaru Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Authent Hotel Otaru Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 452 out of 976 reviews
Rating 8 - Good. 405 out of 976 reviews
Rating 6 - Okay. 90 out of 976 reviews
Rating 4 - Poor. 23 out of 976 reviews
Rating 2 - Terrible. 6 out of 976 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location close to the train station. Clean and modern facilities with public baths and bar. Fantastic breakfast with a choice of Japanese set breakfast or western style breakfast buffet. Highly recommend for those looking to stay in Otaru in comfort.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Polite staff, clean rooms, nice lounge for guests
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice and helpful staff, excellent potato soup.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly dated room but super clean and comfortable with an amazing breakfast buffet and very friendly staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable hotel with superb cleanliness and good staff service.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Assigned a room with partially obstructed sea view which is not too bad. The public bath is clean and well maintained.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lots of dining options, great location. Everyone friendly. Wish we’d stayed longer!
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Dated hotel not very well maintained. Large room but mold on windows. Breakfast was not good. Location was great, free bicycle rentals, onsen and sauna were great as well.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and allow for late check in
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service

Otaru top stay

The STAFF are amazing they were the BEST, helped all the time. We only stayed one night but would stay again. Having the breakfast food option was great too.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Conveniently located within walking distance to tourist spots in the city. The staff's response was also good.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy room and facilities.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness
A great place to stay if you are flying late into or have an early flight out of CTS. Hotel is dated, but very clean. Very convenient to shopping and dining at CTS depending on the time of day you are there. Restaurants and shops closes by 9p.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and convenient

Convenient location. Just 2 min walk to the scenic Otaru canal, and lots of nice restaurants. Hotel staff is nice, speaks good English, and has arranged Japanese style room with tatami as requested. Great fun for a family!
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Liked: Staff & service
The hotel is near Lawson. The staff is friendly and helpful. They would help to carry the luggage when you arrive or leave. Only one thing, the bathroom is not bright enough. The other things are okay.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable with excellent service. 10/10 rating.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk agent, Ms Umeda helped me a lot when I had a trouble. She helped me and save my Japan trip! Thank you so much!! This is our second time to stay at Authent Hotel, convenient location and loved the Polo Star top lounge. Nice view and so relaxing after long walking sightseeing.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Authent Hotel is a lovely hotel. I had a room on the top corner overlooking the street and it was spacious and nice. Very comfortable bed. Breakfast is traditional Japanese style, with a couple of options to choose from. I had a beautiful sashimi bowl, with miso soup and another dish I’m not familiar with.
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Liked: Staff & service
Bed not comfortable as we would like. Backache sleeping on the bed for 2 nights. Location is walking distance from tourists attraction.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very conveniently located within walking distance to the train station, food and shopping.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near shopping arcade and a short walk away from the JR station. Grand looking hotel with helpful staff.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time in this hotel and is getting better and better
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm very glad to stay here
Stayed 4 nights in Jan 2025