Helvetia & Bristol Firenze – Starhotels Collezione

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Luxury
5.0 star property
9.2

Wonderful

Florence's historic spa sanctuary

Immaculate spa facilities offer rejuvenating treatments and a serene escape from Florence's bustling streets. The hotel's excellent restaurant serves high-standard cuisine while the on-site pastry shop satisfies sweet cravings. Staff can arrange museum visits or recommend local high-end shopping.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Triple Room

A spacious bedroom with a large bed, a vanity with a mirror, and a seating area with a sofa and armchairs.

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

A hotel room with a large bed, a bench, a TV, and framed pictures on the wall.

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Panoramic Suite

A room with a blue velvet sofa, a round table with chairs, a vase with flowers, and patterned wallpaper.

Panoramic Suite

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room (Helvetia)

A hotel room with a bed, a vanity with a mirror, a bathroom with a bathtub, and a television.

Deluxe Double or Twin Room (Helvetia)

9.0 out of 10
Wonderful
(10 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (View - Helvetia)

A room with a red sofa, a wooden dresser, and a bed. There are two windows with curtains, and a chandelier hangs from the ceiling.

Junior Suite (View - Helvetia)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Heritage Suite

A hotel room with a large bed, a red headboard, and a framed picture on the wall.

Heritage Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (Helvetia)

A room with a red and white color scheme, featuring a bed, a sofa, a coffee table, and a dresser.

Junior Suite (Helvetia)

10.0 out of 10
Exceptional
(4 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (Bristol)

A bedroom with a large bed, a nightstand, a lamp, and a mirror with an arched design.

Deluxe Double Room (Bristol)

10.0 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Bristol

A four-poster bed with a dark headboard, a bedside table with a lamp, and a large mirror on the wall.

Suite Bristol

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite Bristol

A luxurious bedroom with a large bed, two bedside tables with lamps, a round dining table with chairs, and a large mirror above the bed.

Presidential Suite Bristol

  • City view
  • 1066 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite (Bristol)

A modern bedroom with a bed, bedside tables, a floor lamp, a mirror, and framed pictures on the wall.

Junior Suite (Bristol)

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Connecting Rooms

Room

Room, Connecting Rooms

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Room (Cozy)

A hotel room with a large bed, a desk with a vase of flowers, and framed pictures on the walls.

Room (Cozy)

  • 140 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Located in Historic Centre of Florence neighborhood, Helvetia & Bristol Firenze – Starhotels Collezione is connected to a rail/subway station. Uffizi Gallery and Pitti Palace are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Piazza della Signoria. Looking to enjoy an event or a game while in town? See what's going on at Visarno Arena, or consider a night out at Stazione Leopolda. Spend some time exploring the area's activities, including golfing. Visit our Florence travel guide
Map
Via Dei Pescioni 2, Florence, FI, 50123

What's nearby

  • A historic building with an ornate archway and a statue in the foreground.
    Piazza della Repubblica
    2 min walk - 0.1 miles
  • A historic building with a large central dome and arched windows, surrounded by a well-maintained square with a grassy area and flower beds.
    Piazza di Santa Maria Novella
    3 min walk - 0.2 miles
  • A classical fountain with multiple statues, surrounded by historic buildings.
    Piazza della Signoria
    5 min walk - 0.3 miles
  • A historic building with intricate architectural details and a prominent tower.
    Cathedral of Santa Maria del Fiore
    5 min walk - 0.3 miles
  • A historic stone bridge over a calm river, with colorful buildings on either side.
    Ponte Vecchio
    6 min walk - 0.4 miles

Getting around

  • Unità Tram Stop
    6 min walk
  • Florence (ZMS-Santa Maria Novella Train Station)
    9 min walk
  • Florence Airport, Peretola (FLR)
    27 min drive

Restaurants

  • Caffè Gilli
    2 min walk
  • Caffè Concerto Paszkowski
    2 min walk
  • Osteria Belle Donne
    2 min walk
  • Hard Rock Cafe Florence
    2 min walk
  • GIACOSA
    2 min walk

About this property

Helvetia & Bristol Firenze – Starhotels Collezione

  • Luxury boutique hotel connected to a rail/subway station
  • A short walk from Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore, Helvetia & Bristol Firenze – Starhotels Collezione provides a terrace, shopping on site, and dry cleaning/laundry services. Indulge in a hot stone massage, a body treatment, and a facial at the onsite spa. The on-site Regional cuisine restaurant, Cibrèo Ristorante, features al fresco dining and dinner. In addition to a fireplace in the lobby and car rentals on site, guests can connect to free in-room WiFi.
  • Other perks include:
    • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
    • Babysitting (surcharge), a front-desk safe, and smoke-free premises
    • Tour/ticket assistance, wedding services, and a porter/bellhop
    • Guest reviews say great things about the helpful staff and first-rate property condition
  • Room features
  • All 89 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
  • Extra conveniences in all rooms include:
    • Rainfall showers, bidets, and tubs or showers
    • 32-inch TVs with satellite channels
    • Childcare services, electric kettles, and daily housekeeping

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

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Frequently asked questions

Is Helvetia & Bristol Firenze – Starhotels Collezione pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 60 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Helvetia & Bristol Firenze – Starhotels Collezione?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Helvetia & Bristol Firenze – Starhotels Collezione on Nov 15, 2026 start from $522, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 60 per day. Valet parking is available for EUR 60 per day.

What time is check-in at Helvetia & Bristol Firenze – Starhotels Collezione?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Helvetia & Bristol Firenze – Starhotels Collezione?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Helvetia & Bristol Firenze – Starhotels Collezione located?

Located in Historic Centre of Florence, this luxury hotel is within a 5-minute walk of Strozzi Palace and Piazza di Santa Maria Novella. Ponte Vecchio and Piazza del Duomo are also within 10 minutes. Unità Tram Stop is 6 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Helvetia & Bristol Firenze – Starhotels Collezione Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 408 out of 580 reviews
Rating 8 - Good. 119 out of 580 reviews
Rating 6 - Okay. 32 out of 580 reviews
Rating 4 - Poor. 13 out of 580 reviews
Rating 2 - Terrible. 8 out of 580 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and convenient location; great continental breakfast; lovely rooms and bathrooms (including fresh flowers); great lobby bar and aperitivo.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very professional
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location of a truly luxury hotel in Florence. Staff was exceptional.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in Florence was wonderful in Helvetia & Bristol, everything exceeded our expectations. Wonderful staff, immaculate room cleaning and tidying up, amazing location, lovely breakfast buffet. Would go again in a heartbeat on my next visit to Florence.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely charming and so centrally located to everything that it was easy to pop in and out of the hotel throughout the day. I had a room on the first floor facing the street and was initially concerned that it might be noisy but it was perfectly quiet and the room was completely dark with the shutters. I also used the gym, which was completely sufficient. Lovely experience and I would definitely go back.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Amazing staff , Location and room so beautiful
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful hotel. Perfect location. Everything was spotlessly clean. The staff were so friendly and accommodating. The spa was out of this world. The breakfast had so much variety. Will definitely be staying there again.
Entrance
Winter Garden where breakfast takes place.
Winter Garden
Ham & mushroom omelette - delicious!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent restaurant, amazing spa!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Excellent spa and restaurant. Excellent staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful the staff was great and The room was amazing. Close walk to downtown dinning shopping!!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff willing to go the distance to offer us the better room available. Plus, they were sensitive enough to give us a complimentary gift since it was our honeymoon.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly service nice staff place was amazing clean respectful. Beautiful hotel!!!!
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Florence

Amazing stay , best hotel in Florence. Super service , amazing location.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location very friendly
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Excellent hotel, clean and friendly service.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, property is gorgeous, you must try the spa. Marcus and Anna there were outstanding. Breakfast could have more warm options, and the rooms were a little on the small side but to be expected for a European property. Overall truly a 5 star property.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property that is well cared for and very helpful staff. I would definitely stay again.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well built hotel in a great area. Clean, nicely decorated, friendly staff.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blown away by the customer service and attention, location of hotel and the room and spa. We could not have been happier.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything here is next level top of the line! From the staff to the gorgeous rooms, spa with Roman bath, and the restaurant and bar. I would absolutely stay here again and can’t wait to go back!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute boutique. Breakfast in winter garden is excellent
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay here. Staff was really good and the area is fantastic. Room had skylights but sadly no windows.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable hotel! Our room was stunning and the hotel amenities especially the spa were out of this world!! Had the best time and enjoyed every moment of this luxurious hotel.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, beautifully maintained, wonderful staff. Zero complaints with my stay here. Definitely will be returning. Perfect location in Central Florence as well. Very easy to access anything and everything you’d want to see.
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Class and style

A repeat guest of this hotel, I’m impressed with the consistent quality and service. The location is ideal, the spa offers much relaxation.
Stayed 2 nights in Feb 2025