Title: Helvetia & Bristol Firenze – Starhotels Collezione Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=1222&destination=Florence%2C+Tuscany%2C+Italy&selected=34764&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Helvetia & Bristol Firenze – Starhotels Collezione Travelers find a stylish retreat near Ponte Vecchio where they can savor al fresco dining and cocktails before relaxing by the welcoming fireplace ## Photo gallery for Helvetia & Bristol Firenze – Starhotels Collezione ![Couples treatment rooms, Turkish bath, body treatments - Helvetia & Bristol Firenze – Starhotels Collezione (Florence)](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/cb7ce5ef.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Helvetia & Bristol Firenze – Starhotels Collezione (Florence)](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/9e68aeac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite Bristol | 1 bedroom, premium bedding, minibar, in-room safe - Helvetia & Bristol Firenze – Starhotels Collezione (Florence)](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/abacfa4c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Helvetia & Bristol Firenze – Starhotels Collezione (Florence)](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/281703ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dinner served, Regional cuisine, alfresco dining - Helvetia & Bristol Firenze – Starhotels Collezione (Florence)](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/d1fde459.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Helvetia & Bristol Firenze – Starhotels Collezione offers luxury in central Florence. Enjoy hot stone massages, relax by the lobby fireplace, or dine at Cibrèo Ristorante Cocktai. The boutique hotel features fitness classes, free WiFi, and shopping near Historic Center. ## Reviews 9.2 Wonderful ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Apr 3 - Apr 4](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=34764&PinnedHotelID=34764&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=34764&PinnedHotelID=34764&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 4 - Apr 5](https://www.expedia.com/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=34764&PinnedHotelID=34764&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=34764&PinnedHotelID=34764&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=34764&PinnedHotelID=34764&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=34764&PinnedHotelID=34764&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=34764&PinnedHotelID=34764&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=34764&PinnedHotelID=34764&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 13 of 13 rooms ### View all photos for Triple Room ![Triple Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/bca5375c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 10.0 Exceptional 1 review - 398 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ### View all photos for Family Room ![Family Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/23742ea5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 10.0 Exceptional 1 review - 398 sq ft - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### View all photos for Panoramic Suite ![Panoramic Suite | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/059bff95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite - City view - 700 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Double or Twin Room (Helvetia) ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/a89dfb8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room (Helvetia) 8.8 Excellent 8 reviews - 226 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Junior Suite (View - Helvetia) ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/a387ad74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (View - Helvetia) 10.0 Exceptional 1 review - City view - 377 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Heritage Suite ![Heritage Suite | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/758475b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Heritage Suite 9.0 Wonderful 2 reviews - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Junior Suite (Helvetia) ![Junior Suite (Helvetia) | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/0819069e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Helvetia) 10.0 Exceptional 3 reviews - 398 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Double Room (Bristol) ![Deluxe Double Room (Bristol) | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/be1c8281.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room (Bristol) 10.0 Exceptional 3 reviews - 301 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Suite Bristol ![Suite Bristol | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/f439cbf4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Bristol - 538 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Presidential Suite Bristol ![Presidential Suite Bristol | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/abacfa4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite Bristol - City view - 1066 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Twin Bed ### View all photos for Junior Suite (Bristol) ![Junior Suite (Bristol) | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/f3f86fe1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Bristol) - 366 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Room, Connecting Rooms ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/351a4c01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Connecting Rooms - 538 sq ft - Sleeps 4 - 2 Queen Beds OR 1 Double Bed and 2 Twin Beds ### View all photos for Room (Cozy) ![Room (Cozy) | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/45d9333d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Cozy) - 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Free WiFi - Restaurant - Air conditioning - Gym 9.6 Exceptional 1,002 reviews $341 nightly $391 total Apr 10 - Apr 11 Total with taxes and fees [](https://www.expedia.com/Florence-Hotels-Hotel-Calimala.h37955169.Hotel-Information?chkin=2026-4-10&chkout=2026-4-11&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=4f5e48f3-9aa6-4b7b-b963-8247d7fb8448&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. 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[Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Helvetia-Bristol-Firenze-Starhotels-Collezione.h34764.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1100lCaSaBdh%26affcid%3DUS.DIRECT.PHG.1011l403275.1100l68075%26ref_id%3D1100lCaSaBdh%26my_ad%3DAFF.US.DIRECT.PHG.1011l403275.1100l68075%26afflid%3D1100lCaSaBdh%26affdtl%3DPHG.1100lCaSaBdh.PZAVLnYxjR)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Helvetia-Bristol-Firenze-Starhotels-Collezione.h34764.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1100lCaSaBdh%26affcid%3DUS.DIRECT.PHG.1011l403275.1100l68075%26ref_id%3D1100lCaSaBdh%26my_ad%3DAFF.US.DIRECT.PHG.1011l403275.1100l68075%26afflid%3D1100lCaSaBdh%26affdtl%3DPHG.1100lCaSaBdh.PZAVLnYxjR) ## About the neighborhood Located in Historic Centre of Florence neighborhood, Helvetia & Bristol Firenze – Starhotels Collezione is connected to a rail/subway station. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Ponte Vecchio. Traveling with kids? Consider Florence Botanical Gardens, or check out an event or a game at Visarno Arena. Spend some time exploring the area's activities, including golfing. [Visit our Florence travel guide](https://www.expedia.com/Florence.dx1222) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77176%2C11.25223&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ESW7kmlcYeTh77pcyyQwEGSTwUA=) Via Dei Pescioni 2, Florence, FI, 50123 ### What's nearby - ![Piazza di Santa Maria Novella](https://images.trvl-media.com/place/6167447/7f4e9e58-353d-4a42-8920-7d465f5e16de.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza di Santa Maria Novella 3 min walk \- 0.2 miles - ![Ponte Vecchio](https://images.trvl-media.com/place/6075434/67189072-9377-4114-81b7-8ffaa6705976.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ponte Vecchio 5 min walk \- 0.3 miles - ![Piazza della Signoria](https://images.trvl-media.com/place/508341/3cacf52e-4a22-482f-a8a5-1899ef71fd87.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza della Signoria 5 min walk \- 0.3 miles - ![Cathedral of Santa Maria del Fiore](https://images.trvl-media.com/place/501046/58cc313e-b63c-4e3e-825f-1235037a9d48.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cathedral of Santa Maria del Fiore 5 min walk \- 0.3 miles - ![Piazza del Duomo](https://images.trvl-media.com/place/508338/afd0d3ff-161f-4203-9580-7a3e1e60578d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza del Duomo 6 min walk \- 0.4 miles ### Getting around - Unità Tram Stop 6 min walk - Florence (ZMS-Santa Maria Novella Train Station) 9 min walk - Florence Airport, Peretola (FLR) 27 min drive ### Restaurants - Caffè Gilli 2 min walk - Caffè Concerto Paszkowski 2 min walk - Hard Rock Cafe Florence 2 min walk - GIACOSA 2 min walk - Osteria Belle Donne 2 min walk ## About this property ### Helvetia & Bristol Firenze – Starhotels Collezione Luxury boutique hotel near Cathedral of Santa Maria del Fiore A short walk from Piazza di Santa Maria Novella and Ponte Vecchio, Helvetia & Bristol Firenze – Starhotels Collezione provides a terrace, shopping on site, and dry cleaning/laundry services. Indulge in a hot stone massage, a facial, and a body treatment at the onsite spa. The on-site Regional cuisine restaurant, Cibrèo Ristorante, features al fresco dining and dinner. In addition to a fireplace in the lobby and car rentals on site, guests can connect to free in-room WiFi. Other perks include: - Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge) - Babysitting (surcharge), massage treatment rooms, and a front-desk safe - Wedding services, an elevator, and a 24-hour front desk - Guest reviews say great things about the helpful staff and first-rate property condition Room features All 89 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning. Extra conveniences in all rooms include: - Rainfall showers, bidets, and tubs or showers - 32-inch TVs with satellite channels - Childcare services, electric kettles, and daily housekeeping ### Awards and affiliations The property is a member of the Leading Hotels of the World. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/14600/14583/9c1dd8be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lungarno - Lungarno Collection Historic Centre of Florence - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 612 reviews $883 nightly $990 total Apr 27 - Apr 28 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=14583&PinnedHotelID=14583&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/1000000/590000/582300/582298/8956a807.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Minerva Historic Centre of Florence - 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Pet friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 493 reviews $364 nightly $417 total Apr 23 - Apr 24 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=45790281&PinnedHotelID=45790281&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=34764&PinnedHotelID=34764&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=34764,14583,582298,44696083,37955169) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (EUR 60 per day) - Limo/town car service - Self parking on site (EUR 60 per day) - Valet parking on site (EUR 60 per day) ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 40 per person - A bar/lounge - A restaurant ### Restaurants on site - Bristol Winter Garden - Cibrèo Caffè - Cibrèo Ristorante ### Things to do - 24-hour gym - Full-service spa - Shopping - Steam room ### Family friendly - In-room babysitting (surcharge) - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - Terrace ### Full-service spa - 4 treatment rooms - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - In-room massages - Manicures/pedicures - Spa open daily - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Elevator (31 inch wide door) - Handrails in stairways (37 inches high) - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible registration desk (45 inches high) - Wheelchair-accessible restaurant ### More - 1 building - 6 floors - Banquet hall - Built in 1894 - Fireplace in lobby - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Bathtub or shower - Bidet - Hair dryer - Rainfall showerhead - Slippers - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch TV with satellite channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Individual decor - Individual furnishings - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property's garage will be closed every day from midnight to 7 AM ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 60 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 40 per person - Self parking fee: EUR 60 per day - Valet parking fee: EUR 60 per day - Nearby parking fee: EUR 60 per day (1640 ft away) - Pet fee: EUR 60 per pet, per stay - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT048017A1JJ5NDZ7I ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 14 years old are not allowed in the spa ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Helvetia Bristol Firenze Starhotels Collezione Hotel Florence Helvetia Bristol Firenze Starhotels Collezione Hotel Helvetia Bristol Firenze Starhotels Collezione Florence Helvetia Bristol Hotel Florence Helvetia Bristol Firenze Starhotels Collezione Helvetia Bristol Firenze Starhotels Collezione Hotel Florence Helvetia Bristol Firenze Starhotels Collezione Hotel Helvetia Bristol Firenze Starhotels Collezione Florence Helvetia Bristol Firenze Starhotels Collezione Helvetia & Bristol Firenze – Starhotels Collezione Hotel Helvetia & Bristol Firenze – Starhotels Collezione Florence Hotel Helvetia & Bristol Firenze – Starhotels Collezione Helvetia & Bristol Firenze – Starhotels Collezione Florence Helvetia Bristol Firenze – Starhotels Collezione Helvetia Bristol ## Frequently asked questions ### Is Helvetia & Bristol Firenze – Starhotels Collezione pet-friendly? ### How much does it cost to stay at Helvetia & Bristol Firenze – Starhotels Collezione? ### How much is parking? ### What time is check-in at Helvetia & Bristol Firenze – Starhotels Collezione? ### What time is check-out at Helvetia & Bristol Firenze – Starhotels Collezione? ### Where is Helvetia & Bristol Firenze – Starhotels Collezione located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Helvetia & Bristol Firenze – Starhotels Collezione Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.6 Location ### 9.4 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 388 8 - Good 118 6 - Okay 32 4 - Poor 12 2 - Terrible 7 ## Reviews Verified ### 10/10 Excellent #### Nicola Feb 9, 2026 Liked: Cleanliness, amenities, property conditions & facilities Absolutely wonderful hotel. Perfect location. Everything was spotlessly clean. The staff were so friendly and accommodating. The spa was out of this world. The breakfast had so much variety. Will definitely be staying there again. ![Entrance](https://a.travel-assets.com/ugc/hotel-reviews/453a237f-6141-4bbd-bc9b-a31cc79b8b00-1770637408249.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Winter Garden where breakfast takes place. ](https://a.travel-assets.com/ugc/hotel-reviews/0ea0bce2-d388-4fcf-9d1a-7a58a055999b-1770637408404.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Winter Garden](https://a.travel-assets.com/ugc/hotel-reviews/46af23e4-f331-44ce-811d-6d9df5269a87-1770637408278.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Ham & mushroom omelette - delicious!!](https://a.travel-assets.com/ugc/hotel-reviews/1edf266c-ac48-46af-9093-d214d76a7df7-1770637407338.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nicola Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Eduardo Dec 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great staff willing to go the distance to offer us the better room available. Plus, they were sensitive enough to give us a complimentary gift since it was our honeymoon. ##### Eduardo Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Angela Oct 8, 2025 Liked: Staff & service, amenities, property conditions & facilities Amazing staff , Location and room so beautiful ##### Angela Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Mary Ellen Oct 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely hotel. Excellent spa and restaurant. Excellent staff. ##### Mary Ellen Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### David Sep 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was beautiful the staff was great and The room was amazing. Close walk to downtown dinning shopping!! ##### David Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### january Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff were amazing, property is gorgeous, you must try the spa. Marcus and Anna there were outstanding. Breakfast could have more warm options, and the rooms were a little on the small side but to be expected for a European property. Overall truly a 5 star property. ##### january Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### manoz Jul 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Super friendly service nice staff place was amazing clean respectful. Beautiful hotel!!!! ##### manoz Stayed 6 nights in Jul 2025 Verified ### 10/10 Excellent #### Ryan Apr 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, excellent restaurant, amazing spa! ##### Ryan Stayed 3 nights in Mar 2025 Verified ### 10/10 Excellent #### Virna Jul 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best hotel in Florence Amazing stay , best hotel in Florence. Super service , amazing location. ##### Virna Stayed 3 nights in Jul 2025 Verified ### 10/10 Excellent #### Michael Sep 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Blown away by the customer service and attention, location of hotel and the room and spa. We could not have been happier. ##### Michael Stayed 5 nights in Sep 2025 Verified ### 10/10 Excellent #### Julienne Nov 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities We had the most wonderful seven night stay at the Helvetia and Bristol last week. From the moment we entered, we were treated so kindly. The entire staff, from front desk to housekeeping to doormen to restaurant staff, were so warm, friendly, and helpful. The rooms were spacious and gorgeous, and turndown service a delight each night, with slippers laid out for us and chocolates on our pillows. The location was central to everything. Truly, there is not a single negative thing I could say - this is a magical hotel. We’ll be back! ##### Julienne Stayed 8 nights in Nov 2025 Verified ### 10/10 Excellent #### Chrysostomos Jun 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities Centrally located. Excellent hotel, clean and friendly service. ##### Chrysostomos Stayed 3 nights in Jun 2025 Verified ### 10/10 Excellent #### daniel Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an exquisite hotel with absolute luxury and simply the best breakfast buffet we had in all of Italy. We traveled from Venice to Florence and this hotel was a last splurge. It was worth the high price. The room was beautiful in the newer Bristol tower and the spa was relaxing. The best breakfast buffet with cheery staff made our last day so happy. ![Breakfast buffet ](https://a.travel-assets.com/ugc/hotel-reviews/1d569a44-c355-40bb-aae0-71e3d650c102-1757319200770.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Breakfast buffet ](https://a.travel-assets.com/ugc/hotel-reviews/e9ea8672-248d-42ec-9abd-77e1cb5c37ba-1757319200664.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### daniel Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Christina May 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything here is next level top of the line! From the staff to the gorgeous rooms, spa with Roman bath, and the restaurant and bar. I would absolutely stay here again and can’t wait to go back! ##### Christina Stayed 2 nights in Apr 2025 Verified ### 10/10 Excellent #### Matthew Jun 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful property, beautifully maintained, wonderful staff. Zero complaints with my stay here. Definitely will be returning. Perfect location in Central Florence as well. Very easy to access anything and everything you’d want to see. ##### Matthew Stayed 6 nights in Jun 2025 Verified ### 10/10 Excellent #### Robert Aug 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location very friendly ##### Robert Stayed 3 nights in Aug 2024 Verified ### 10/10 Excellent #### Kent Nov 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A beautiful property that is well cared for and very helpful staff. I would definitely stay again. ##### Kent Stayed 5 nights in Oct 2024 Verified ### 10/10 Excellent #### Verified traveler May 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superb The hotel was extraordinary from check-in to check-out. The property itself was immaculate, the staff friendly, and the service superb. ##### Verified traveler Stayed 3 nights in May 2025 Verified ### 10/10 Excellent #### Derek Mar 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Enjoyed our stay here. Staff was really good and the area is fantastic. Room had skylights but sadly no windows. ##### Derek Stayed 3 nights in Mar 2025 Verified ### 10/10 Excellent #### Robin Mar 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic! We had a glorious stay. The staff are very friendly and made us feel at home. The guest room was opulent and well appointed. I can’t wait to go back! ##### Robin Stayed 2 nights in Mar 2025 Verified ### 10/10 Excellent #### S B Feb 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Class and style A repeat guest of this hotel, I’m impressed with the consistent quality and service. The location is ideal, the spa offers much relaxation. ##### S B Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### John Aug 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Well built hotel in a great area. Clean, nicely decorated, friendly staff. ##### John Stayed 2 nights in Aug 2023 Verified ### 10/10 Excellent #### Kevin Feb 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly attentive staff. Property is kept in clean immaculate condition with a wonderful spa. Situated within walking distance of all major attractions. An ideal property to explore Florence and offers good relaxation facilities. ##### Kevin Stayed 3 nights in Feb 2025 Verified ### 10/10 Excellent #### Dmitry Sep 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Italian hospitality at its best - caring, friendly and professional staff, especially helpful was siñor Franchesco who explained everything to us in a very clear way and took good care of us during our 7 day stay Of course for those few people like us who rented a car and drove into Florence it was a nightmare to drive through busy crowded narrow medieval streets to get to the hotel but they have an option to park your car in the nearby garage and bring it on demand Room was cozy, historic and clean ; service at the restaurant was good, so was the breakfast buffet - it would be better if breakfast extended to 11 am instead of finishing at 10:30 for those like us who aren’t early risers / overall staying at Helvetia Bristol was wonderful as was staying in Florence for the entire week/ would definitely recommend! ##### Dmitry Stayed 5 nights in Sep 2025 Verified ### 10/10 Excellent #### Christopher Dec 29, 2024 Close to everything you want to see. 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