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Orchid House Mexico City

4.5 star property
Aromatherapy and massage treatments await at this peaceful retreat where lush gardens meet walkable streets in one of Mexico City's most desirable neighborhoods

Choose dates to view prices

Orchid House Polanco offers a serene escape from the vibrant energy outside. Guests enjoy continental breakfast, relax at the spa, and take in rooftop views. The property features garden strolls and in-room WiFi, with staff consistently praised for their attentive service.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite, 1 King Bed, Bathtub

Master Suite, 1 King Bed, Bathtub | Egyptian cotton sheets, premium bedding, down comforters, minibar

Master Suite, 1 King Bed, Bathtub

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed, Bathtub

Superior Suite, 1 King Bed, Bathtub | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Suite, 1 King Bed, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Polanco, a neighborhood in Mexico City, Orchid House Mexico City is in the entertainment district and near a metro station. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or Estadio Azteca. Visit our Mexico City travel guide
Map
76 Campos Elíseos Polanco V Sección, Mexico City, CDMX, 11560

What's nearby

  • Avenida Presidente Masaryk and Moliere street signs in Polanco, Mexico
    Avenida Presidente Masaryk
    1 min walk - 0.1 miles
  • Wish we would have started the Mexico adventure at the Anthropological Museum as it houses some of the best artifacts, information and history from the many diverse cultures of the past.
    National Museum of Anthropology
    7 min walk - 0.4 miles
  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    8 min walk - 0.5 miles
  • Parque Zoologico de Chapultepec showing land animals and zoo animals
    Parque Zoologico de Chapultepec
    9 min walk - 0.5 miles
  • Embassy of Canada
    2 min walk - 0.1 miles

Getting around

  • Mexico City Buenavista Station
    7 min drive
  • Polanco Station
    11 min walk
  • Benito Juarez International Airport (MEX)
    26 min drive

Restaurants

  • Tierra Garat
    3 min walk
  • Cabanna Restaurant
    3 min walk
  • El Califa
    2 min walk
  • Corporativo Masaryk #111
    3 min walk
  • Sushi Roll Mazaryk
    3 min walk

About this property

Orchid House Mexico City

Luxury hotel near Paseo de la Reforma
Located close to Chapultepec Park and Angel of Independence Monument, Orchid House Mexico City provides free continental breakfast, a rooftop terrace, and a garden. Treat yourself to spa services, such as a massage, aromatherapy, or a facial. The on-site restaurant, Aura, features Italian cuisine. In addition to dry cleaning/laundry services and a snack bar/deli, guests can connect to free in-room WiFi.
Additional perks include:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • Tour/ticket assistance, concierge services, and a front-desk safe
  • Guest reviews speak highly of the helpful staff and walkable location
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 50-inch Smart TVs with Netflix and digital channels
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (USD 7.15 per day)

Food and drink

  • Free continental breakfast available daily 7:30 AM to noon
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aura

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 80 per vehicle (one-way)
  • Covered self parking fee: USD 7.15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Orchid House Hotels Hotel Mexico City
Orchid House Hotels Hotel
Orchid House Polanco Hotel
Orchid House Hotel
Orchid House Polanco
Hotel Orchid House Polanco Mexico City
Mexico City Orchid House Polanco Hotel
Hotel Orchid House Polanco
Orchid House Polanco Mexico City
Orchid House Hotels
Orchid House
Orchid House Polanco Hotel
Orchid House Polanco Mexico City
Orchid House Polanco Hotel Mexico City

Frequently asked questions

Is Orchid House Mexico City pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 7.15 per day.

What time is check-in at Orchid House Mexico City?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Orchid House Mexico City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Orchid House Mexico City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 80 per vehicle applies.

Where is Orchid House Mexico City located?

Located in Polanco, this luxury hotel is within 1 mi (2 km) of Paseo de la Reforma and Chapultepec Park. Angel of Independence Monument and World Trade Center Mexico City are also within 6 mi (10 km). Polanco Station is 11 minutes by foot and Auditorio Station is 13 minutes.

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Reviews

Orchid House Mexico City Reviews

9.2

Wonderful

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 316 out of 427 reviews
Rating 8 - Good. 74 out of 427 reviews
Rating 6 - Okay. 21 out of 427 reviews
Rating 4 - Poor. 9 out of 427 reviews
Rating 2 - Terrible. 7 out of 427 reviews

Reviews

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Terrific fun, professional staff, ultra clean rooms, and breaky included.
Stayed 1 night in Jan 2026

10/10 Excellent

Carole

Liked: Cleanliness, property conditions & facilities
Incredible staff and service. Excellent area. Beautiful rooms.
Stayed 5 nights in Jan 2026

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean rooms, perfect location
Stayed 4 nights in Oct 2025

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
I had one of the most memorable trips to Mexico City, and my stay at Orchid House was a big part of that experience. The service from the staff was truly top-notch, they were incredibly attentive, kind, and thoughtful throughout my stay. Communication via WhatsApp made everything seamless, with requests answered within seconds. The hotel itself is stunning and beautifully reflects traditional Mexican design. The on site restaurant was also a highlight, with excellent food and drinks. I will definitely be coming back and highly recommend staying here.
Stayed 4 nights in Dec 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect quiet location. Breakfast pretty minimal. Excellent friendly staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jeramy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a nice and quiet area of Polanco. Wonderful staff. Nice room with a great bed. Hotel is an old big home renovated into a hotel.
Stayed 1 night in Oct 2025

8/10 Good

Reema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very kind and accommodating staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Amilcar Elihu

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with convenient nearby amenities and services. Very clean and quiet neighborhood.
Stayed 4 nights in Sep 2025

6/10 Okay

joanna

Liked: Cleanliness, staff & service, property conditions & facilities
One of the two standard rooms we had was sub standard. Barely any natural light, boring art and furniture, nothing has been done to make this room charming in anyway. It made for a disappointing start to our trip. The other room was charming. And most we saw when open were very nice indeed. Cleanliness- high standard, staff excellent.
Stayed 4 nights in Dec 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and property. Would definitely stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristen

Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect and we felt very safe in the surrounding area. The property was beautiful and the rooms were perfect.
Stayed 4 nights in Jun 2025

10/10 Excellent

Francely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and truly made the stay much more enjoyable!
Stayed 3 nights in May 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly staff!
Stayed 2 nights in May 2025

8/10 Good

Mahmood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel. Great location and friendly staff We would go back to stay there
Stayed 4 nights in Feb 2025

10/10 Excellent

Gildardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice place
Stayed 4 nights in Feb 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great typical location in a very nice, fancy and quiet area
Stayed 3 nights in May 2025

10/10 Excellent

patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful Hotel! I would highly recommend it. Rooms were clean and pretty and the beds were comfy
Stayed 5 nights in May 2025

10/10 Excellent

Hildur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms with lovely service and the staff is wonderful!
Stayed 3 nights in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet. Excellent location. Staff was extremely friendly and professional.
Stayed 4 nights in Apr 2025

10/10 Excellent

Patrocinia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff are on point with everything!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel. Great room and bathroom. Love all the plants and orchids of course
Stayed 7 nights in Apr 2025

10/10 Excellent

Flaviano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was very good, Cleaned and the staff is very nice and helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Elise Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in an excellent location, walkable to major sites, lovely room
Stayed 4 nights in Jan 2024

8/10 Good

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and good location
Stayed 2 nights in May 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, specially at the restaurant. We love it
Stayed 3 nights in Dec 2024