Shangri-La Tokyo

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Luxury
5.0 star property
9.6

Exceptional

Elevated sanctuary beside Tokyo Station

Panoramic city views unfold from the 28th-floor lobby with floor-to-ceiling windows framing Tokyo's skyline. Guests can indulge in exceptional cuisine at two restaurants before retreating to the spa. The central location beside Tokyo Station provides seamless access to bullet trains.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a sofa, a large window with a city view, and a mirror.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • City view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Garden View (Imperial)

A hotel room with a large bed, a desk, a chair, a sofa, a large window with a city view, and a mirror.

Deluxe Room, 1 King Bed, Garden View (Imperial)

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Club, Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a sofa, a large window with a city view, and a mirror.

Horizon Club, Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of the cityscape.

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 732 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A hotel room with a large window, a bed, a bedside table with a lamp, and a wall-mounted TV.

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 732 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Deluxe Room, 2 Twin Beds

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds, Garden View (Imperial)

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Deluxe Room, 2 Twin Beds, Garden View (Imperial)

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Horizon Club, Deluxe Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Horizon Club, Deluxe Room, 2 Twin Beds

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Horizon Club, Deluxe Room, 1 King Bed, Garden View

A hotel room with a large bed, a desk, a chair, a sofa, a large window with a city view, and a mirror.

Horizon Club, Deluxe Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Club Deluxe Imperial Garden View Twin

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Horizon Club Deluxe Imperial Garden View Twin

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Horizon Club, Premier Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of the cityscape.

Horizon Club, Premier Room, 1 King Bed

  • City view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite, 1 King Bed

A hotel room with a large bed, a sofa, a TV, a desk with a lamp, and a view of the city.

Premier Suite, 1 King Bed

  • City view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Shangri-La Suite

A spacious hotel room with a large bed, a view of the city, a sitting area, and a desk.

Shangri-La Suite

  • Garden view
  • 1615 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite

A hotel room with a large bed, a sitting area with a chair and a small table, a television, and a view of the cityscape through large windows.

Presidential Suite

  • Garden view
  • 2896 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite, 2 Twin Beds

A hotel room with a round dining table, multiple chairs, a television, a large window with a city view, and a chandelier.

Premier Suite, 2 Twin Beds

  • City view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

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About the neighborhood

Located in Chiyoda, a neighborhood in Tokyo, Shangri-La Tokyo is in the entertainment district and near a metro station. Tokyo Imperial Palace and Tokyo Tower are notable landmarks, and some of the area's popular attractions include Tokyo Disneyland® and Tokyo DisneySea®. Looking to enjoy an event or a game while in town? See what's going on at Tokyo Dome. Visit our Tokyo travel guide
Map
Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-8283

What's nearby

  • A cityscape with tall buildings, including a prominent skyscraper with reflective glass windows.
    Marunouchi Building
    8 min walk - 0.4 miles
  • A modern architectural structure with a curved glass facade and a metal framework.
    Tokyo International Forum
    9 min walk - 0.5 miles
  • A traditional Japanese castle with a stone wall and a moat with green algae.
    Imperial Palace East Gardens
    12 min walk - 0.7 miles
  • A traditional Japanese building with a stone wall and a pine tree in the foreground.
    Tokyo Imperial Palace
    19 min walk - 1.0 mile
  • Nihonbashi Takashimaya S.C.
    4 min walk - 0.3 miles

Getting around

  • Tokyo Station
    2 min walk
  • Otemachi Station
    2 min walk
  • Narita Intl. Airport (NRT)
    74 min drive

Restaurants

  • 産直グルメ回転ずし 函太郎Tokyo
    4 min walk
  • 七代目 卯兵衛
    5 min walk
  • Tully's Coffee
    1 min walk
  • HIGHBALL BAR 東京駅 1923
    5 min walk
  • YEBISU BAR
    4 min walk

About this property

Shangri-La Tokyo

  • Luxury boutique hotel near Tokyo Imperial Palace
  • Located close to Tokyo Dome and Tokyo Tower, Shangri-La Tokyo provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Indulge in a facial, a detox wrap, and a body wrap at Chi, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi is available to all guests, along with a 24-hour health club and a 24-hour business center.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool along with a lifeguard on site
    • Cooked-to-order breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
    • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
    • A front-desk safe, concierge services, and meeting rooms
  • Room features
  • All 200 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
  • More amenities include:
    • Children's dinnerware, children's books, and childcare services
    • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
    • Bathrooms with designer toiletries and bidets
    • 42-inch flat-screen TVs with premium channels and DVD players
    • Recycling, refrigerators, and electric kettles

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Frequently asked questions

Does Shangri-La Tokyo have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Shangri-La Tokyo?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Tokyo on Nov 1, 2026 start from $874, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 6000 per day. Valet parking is available for JPY 8000 per day. Limited spots are available.

What time is check-in at Shangri-La Tokyo?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Tokyo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Shangri-La Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 3100 per person applies.

Where is Shangri-La Tokyo located?

This family-friendly Tokyo hotel is located in the entertainment district, within 3 mi (5 km) of Tokyo Imperial Palace, Tokyo Bay and Ueno Park. Tokyo Dome and Tokyo Tower are also within 3 mi (5 km). Otemachi Station and Tokyo Station are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shangri-La Tokyo Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 538 out of 656 reviews
Rating 8 - Good. 80 out of 656 reviews
Rating 6 - Okay. 24 out of 656 reviews
Rating 4 - Poor. 10 out of 656 reviews
Rating 2 - Terrible. 4 out of 656 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every aspect of the hotel; staff, meals, rooms, environment, location and all. I wish the gym had more training equipments though.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me and my daughter stayed here for 5 nights and loved it. Definately will stay here again next time when we come back to Tokyo. Right next to the train station, can walk to Ginza. Super nice staff.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, all staff were friendly and helpful!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. Staff were super attentive and service was great. Pool was amazing and requires a reservation to maintain a nice limit of 8 people at a time. Hotel room was large and fit a family of four with 2 twins placed next to each other. Would highly recommend!
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here with our kids. Perfect Tokyo location. Great view of the city
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food, customer service, and accommodations were all top notch! I would definitely return.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, gorgeous spacious rooms, clean, amazing staff and service and best location in Tokyo. Highly recommend!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for shinkansen, metro and train. The room has great view, cleaning, amenities and comfort. All Staff(concierge, bellboy, reception, restaurants, lounge, room service, cleaning) were helpful, excellent and they do their work with extra care. All food and beverages (breakfast, lounge, room service and at restaurants) are very delicious with high quality ingredients). Thanks a lot to Mr. Matthias and all Shangri-La Tokyo Staff for this great hospitality and created value.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location service is best ever Amazing facility and they let us do a late check out that was so helpful!!!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing and staff friendly and accommodating.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely gorgeous property. Staff was very nice everything was clean and very classy.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in Tokyo

Excellent hotel with the best and most helpful staff.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay in convenient Tokyo location

Beautiful hotel with impeccable service that is very convenient to Tokyo Station. Highly recommended!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Amenities
Excellent location right next to Tokyo station.. friendly helpful staff.. great breakfast buffet.. great cleaning service.. comfortable modern rooms/bathrooms
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Shangri La was amazing. The level of service of both the concierge to housekeeping was excellent. Probably one of the best hotels we’ve stayed at.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness
High quality across every level. Making the traveling experience a luxury beyond expectations.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel. A little quiet and conservative but the rooms are beautiful and comfortable. Great views. Right by Tokyo Train Station which has lots of restaurants and shops and convenient transportation and walking distance to Ginza Crossing, Ginza Station and Tokyo Plaza. I love it.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent. Checked in at club lounge and everything done from there afterwards. They remember your names from day 1. Food in lounge excellent also and location of hotel perfect for Tokyo station
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and courteous staff
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and property! Lives 100 percent to its reputation!!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional from check in to check out. The staff were very attentive and friendly. Rooms were spacious and clean. Location can’t be beat.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The place is absolutely . Love tge restaurant both of them
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in room dining i ever had. Great lamen
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Fantastic stay at the Shang. Staff were always great with service levels, place was grand and room was neat, clean and spacious. Loved everything about our stay and will be back.
Stayed 2 nights in Oct 2024