NH Collection Palacio de Tepa

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Historic elegance in Madrid Centro

Marble columns and chandeliers grace the historic lobby, where staff welcome guests with complimentary drinks. Nearby, an exclusive spa and pool provide a serene retreat from Madrid's streets. Mornings feature an exceptional breakfast buffet praised by seasoned European travelers.

Popular amenities

  • Spa
  • Pet friendly
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room

A hotel room with a large bed, a bench, a desk, and a view of the outside.

Deluxe Room

9.4 out of 10
Exceptional
(24 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Single Room, 1 Double Bed

A neatly made bed with a patterned bedspread, two bedside lamps, and a small table with a vase of flowers.

Deluxe Single Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

A hotel room with a large bed, two yellow armchairs, a small round table with a vase, and a television on the wall.

Family Room

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Family Room (2 Adults + 1 Child)

A hotel room with a large bed, two yellow armchairs, a small round table with a vase, and a television on the wall.

Family Room (2 Adults + 1 Child)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed, 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Family Room (3 Adults)

A hotel room with a large bed, two yellow armchairs, a small round table with a vase, and a television on the wall.

Family Room (3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Suite

A bedroom with a large bed, a headboard with vertical slats, a wall-mounted painting, and a nightstand with a lamp.

Suite

  • 840 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Extra Bed 2 adults + 2 children)

A bedroom with a large bed, a headboard with vertical slats, a wall-mounted painting, and a nightstand with a lamp.

Suite (Extra Bed 2 adults + 2 children)

  • 840 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Extra Bed 3 adults)

A bedroom with a large bed, a headboard with vertical slats, a wall-mounted painting, and a nightstand with a lamp.

Suite (Extra Bed 3 adults)

  • 829 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Balcony (Duplex)

A modern living room with two yellow armchairs, a flat-screen TV, a bookshelf, and a staircase.

Junior Suite, Balcony (Duplex)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite, Balcony (Duplex, Extra Bed 2 adults + 1 child)

A modern living room with two yellow armchairs, a flat-screen TV, a bookshelf, and a staircase.

Junior Suite, Balcony (Duplex, Extra Bed 2 adults + 1 child)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Balcony (Duplex, Extra Bed 3 adults)

A modern living room with two yellow armchairs, a flat-screen TV, a bookshelf, and a staircase.

Junior Suite, Balcony (Duplex, Extra Bed 3 adults)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Balcony

A hotel room with a bed, two chairs, a small table, a TV, and a door leading to a balcony.

Deluxe Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, NH Collection Palacio de Tepa is in a shopping district and near a metro station. Plaza de Cibeles and Royal Palace of Madrid are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Calle de San Sebastián 2, Madrid, Madrid, 28012

What's nearby

  • A statue of a man and a child in a courtyard with buildings in the background.
    Plaza de Santa Ana
    1 min walk - 0.1 miles
  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    3 min walk - 0.2 miles
  • A grand building with a black and gold dome, ornate sculptures, and a sign reading "METROPOLIS".
    Preciados Street
    3 min walk - 0.2 miles
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    5 min walk - 0.3 miles
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    8 min walk - 0.5 miles

Getting around

  • Anton Martin Station
    3 min walk
  • Madrid (XOC-Atocha Train Station)
    16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    23 min drive

Restaurants

  • Pez Tortilla
    2 min walk
  • Ginger
    2 min walk
  • La Rollerie
    2 min walk
  • Cervecería Alemana
    2 min walk
  • Matador
    2 min walk

About this property

NH Collection Palacio de Tepa

  • Luxury hotel near Puerta del Sol
  • A short walk from Plaza Mayor and Gran Via, NH Collection Palacio de Tepa provides a library, dry cleaning/laundry services, and car rentals on site. Treat yourself to a massage or other spa services. The on-site Mediterranean cuisine restaurant, Entre Letras, offers lunch and dinner. Free WiFi in public areas is available to all guests, along with a bar and a 24-hour gym.
  • Other perks at this hotel include:
    • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an elevator
    • A TV in the lobby, a front-desk safe, and multilingual staff
    • Luggage storage, concierge services, and smoke-free premises
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 83 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes. Guest reviews speak positively of the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Reusable coffee/tea filters and recycling
    • Bathrooms with bathtubs and free toiletries
    • 49-inch LCD TVs with streaming services and satellite channels
    • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Bioscore Sustainability. For more information on what this certification requires and verifies, please visit their website.
  • The property is a member of Historic Hotels of the World.

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  • Restaurant
  • Air conditioning
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Total with taxes and fees
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Frequently asked questions

Is NH Collection Palacio de Tepa pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Palacio de Tepa?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at NH Collection Palacio de Tepa on Nov 15, 2026 start from $376, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for EUR 40 per day.

What time is check-in at NH Collection Palacio de Tepa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at NH Collection Palacio de Tepa?

Check-out is at noon.

Where is NH Collection Palacio de Tepa located?

Located in Madrid Centro, this luxury hotel is within a 5-minute walk of Plaza de Santa Ana and Puerta del Sol. Plaza Mayor and Gran Via are also within 10 minutes. Anton Martin Station is only a 3-minute walk and Sol Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

NH Collection Palacio de Tepa Reviews

9.2

Wonderful

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 705 out of 1000 reviews
Rating 8 - Good. 212 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Very friendly and helpful staff, excellent location, and very clean rooms. Everything was great. 10/10!
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean, staff was very welcoming and helpful. Great location too. Breakfast buffet was good!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice rooms. Good location. Welcomed with champagne and water. I’d stay there again
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, amazing staff and breakfast was superb!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services. Nice breakfast buffet and custom made included. Great location, can walk to main attractions
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was efficient and we were given immediate access to our room when we arrived at midday. The room was a good size with an excellent bed. Shower over the bath but perfectly ok. Concierge staff were extremely helpful with restaurant recommendations and bookings. The hotel is located within reasonable walking distance of most attractions but the area itself is not to everyone’s taste - very busy and a bit noisy at night. Breakfast buffet was good but forget the bar, it’s a disaster and not what one would expect from a hotel of this quality. There are good cocktail bars nearby if needed.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice and clean room, friendly and helpful personnel and also a very good breakfast! Great location!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, spacious rooms and great breakfast
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, location, service, cleanliness. Excellent all around!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room, the staff, the location, the breakfast… the hotel itself was beautiful and the staff was friendly and welcoming. I loved the place
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location and breakfast
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Location great, room clean, service average, breakfast is ok.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff and room were perfect!!
Stayed 9 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean , nice selection to choose in their breakfast buffet .
As soon as we arrive, Staff welcome us with warm smile and glass cava
Nice view from our suit
Complimentary bottle of wine in the room
Room is nice and clean
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Great breakfast.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property and location.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great hotel, great location and friendly staff
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in center of Madrid

Great location in the center of Madrid. Clean room, Clean hotel with good breakfast.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great long stay at Palacio de Tepa. The location was perfect and within walking distance to main sites! The staff are fabulous too!
Stayed 10 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and staff! Perfect location.
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic room. Lovely little touches like arrival and departing treats left in the room. Staff were all very pleasant and guest relations desk was very helpful. Breakfast buffet had a huge selection and à la carte options were included in the price.
Stayed 10 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful staff
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
We had a bigger room than we had booked. Had plenty of room to spread out. The hotel was clean and the staff was friendly. Location is convenient to get around to all the sights.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness
Great area, staff excelllent, clean and comfortable
Stayed 5 nights in Sep 2024