Title: Bay Hotel Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=3132&destination=San+Francisco%2C+California%2C+United+States+of+America&selected=24395944&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Bay Hotel The Bay Hotel puts travelers steps from Moscone Convention Center and Union Square's energy, offering a comfortable base for exploring San Francisco's vibrant heart ## Photo gallery for Bay Hotel ![Standard Room, 1 Queen Bed, Private Bathroom | Desk, blackout drapes, free WiFi, bed sheets - Bay Hotel (San Francisco)](https://images.trvl-media.com/lodging/25000000/24400000/24396000/24395944/aefa8dc2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby lounge - Bay Hotel (San Francisco)](https://images.trvl-media.com/lodging/25000000/24400000/24396000/24395944/1ba6895a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, blackout drapes, free WiFi, bed sheets - Bay Hotel (San Francisco)](https://images.trvl-media.com/lodging/25000000/24400000/24396000/24395944/ea170a76.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily continental breakfast - Bay Hotel (San Francisco)](https://images.trvl-media.com/lodging/25000000/24400000/24396000/24395944/77af531d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Bay Hotel (San Francisco)](https://images.trvl-media.com/lodging/25000000/24400000/24396000/24395944/4c458514.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers at the Bay Hotel enjoy San Francisco's dynamic city life with practical comforts. The continental breakfast provides fuel for the day, while in-room WiFi keeps everyone connected. Previous guests consistently praise the attentive staff who enhance the experience. ## Reviews 5.0 ## Popular amenities - Breakfast included - Free WiFi ## Room options ### Check availability for these dates Tonight [Apr 3 - Apr 4](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=24395944&PinnedHotelID=24395944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=24395944&PinnedHotelID=24395944&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 4 - Apr 5](https://www.expedia.com/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=24395944&PinnedHotelID=24395944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=24395944&PinnedHotelID=24395944&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=24395944&PinnedHotelID=24395944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=24395944&PinnedHotelID=24395944&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=24395944&PinnedHotelID=24395944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=24395944&PinnedHotelID=24395944&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Standard Room, 1 Queen Bed, Private Bathroom ![Desk, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/25000000/24400000/24396000/24395944/1dff1805.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Private Bathroom - 299 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 2 Double Beds, Private Bathroom ![Standard Room, 2 Double Beds, Private Bathroom | Desk, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/25000000/24400000/24396000/24395944/99525965.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Private Bathroom - 800 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 1 Queen Bed, Shared Bathroom ![Desk, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/25000000/24400000/24396000/24395944/34294906.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Shared Bathroom - 299 sq ft - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/60000/51000/50993/6816b376.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motel 6 Belmont, CA - San Francisco - Redwood City Belmont - Pool - Hot tub - Pet friendly - Parking included 7.8 Good 2,461 reviews $71 nightly $81 total Apr 4 - Apr 5 Total with taxes and fees [](https://www.expedia.com/San-Francisco-Hotels-Motel-6-Belmont.h50993.Hotel-Information?chkin=2026-4-4&chkout=2026-4-5&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=8ee18288-91a2-47d9-bb4a-4bc40e8a3218&top_cur=USD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/880000/871800/871791/9660ed29_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mithila San Francisco, SureStay Collection by Best Western Downtown San Francisco - Free WiFi - Parking available - Microwave 8.4 Very Good 212 reviews $68 nightly $80 total Apr 13 - Apr 14 Total with taxes and fees [](https://www.expedia.com/San-Francisco-Hotels-Mithila-Hotel.h871791.Hotel-Information?chkin=2026-4-13&chkout=2026-4-14&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=8ee18288-91a2-47d9-bb4a-4bc40e8a3218&top_cur=USD) Ad ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4600000/4594100/4594053/be1a70ac.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motel 6 San Francisco, CA – Civic Center Downtown San Francisco - Free WiFi - Bar - Housekeeping - 24/7 front desk 7.0 Good 536 reviews $85 nightly $100 total Apr 5 - Apr 6 Total with taxes and fees [](https://www.expedia.com/San-Francisco-Hotels-Motel-6-San-Francisco.h4594053.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=8ee18288-91a2-47d9-bb4a-4bc40e8a3218&top_cur=USD) Ad ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/30000/26100/26015/329de2c5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Cartwright Hotel - Union Square BW Premier Collection Union Square - Pet friendly - Free WiFi - Business services - Housekeeping 8.8 Excellent 1,000 reviews $89 nightly $105 total Apr 12 - Apr 13 Total with taxes and fees [](https://www.expedia.com/San-Francisco-Hotels-The-Cartwright-Hotel-Union-Square-BW-Premier-Collection.h26015.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=8ee18288-91a2-47d9-bb4a-4bc40e8a3218&top_cur=USD) Ad ![Reception](https://images.trvl-media.com/lodging/20000000/19520000/19510300/19510249/9a7fa76b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### YOTEL San Francisco Downtown San Francisco - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.2 Very Good 1,004 reviews $83 nightly $98 total Apr 7 - Apr 8 Total with taxes and fees [](https://www.expedia.com/San-Francisco-Hotels-YOTEL-San-Francisco.h19510249.Hotel-Information?chkin=2026-4-7&chkout=2026-4-8&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=8ee18288-91a2-47d9-bb4a-4bc40e8a3218&top_cur=USD) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/30000/20800/20701/5952cddc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Inn and Suites San Francisco Airport North The East Side - 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Free WiFi - Restaurant - Business services - Bar 8.8 Excellent 1,001 reviews $96 nightly $112 total Apr 8 - Apr 9 Total with taxes and fees [](https://www.expedia.com/San-Francisco-Hotels-San-Remo-Hotel.h41833.Hotel-Information?chkin=2026-4-8&chkout=2026-4-9&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=8ee18288-91a2-47d9-bb4a-4bc40e8a3218&top_cur=USD) Ad ![Reception](https://images.trvl-media.com/lodging/1000000/300000/296800/296720/ff66732f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn San Francisco Arpt North The East Side - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,002 reviews $88 nightly $103 total Apr 12 - Apr 13 Total with taxes and fees [](https://www.expedia.com/San-Francisco-Hotels-Hilton-Garden-Inn-San-Francisco-Airport-North.h296720.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=8ee18288-91a2-47d9-bb4a-4bc40e8a3218&top_cur=USD) Ad ![Property entrance](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6650000/6649300/6649235/ba8a2545_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Casa Loma Hotel Western Addition - Free WiFi - Housekeeping - 24/7 front desk - Microwave 7.8 Good 1,001 reviews $89 nightly $104 total Apr 12 - Apr 13 Total with taxes and fees [](https://www.expedia.com/San-Francisco-Hotels-Casa-Loma-Hotel.h6649235.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=8ee18288-91a2-47d9-bb4a-4bc40e8a3218&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Francisco-Hotels-Bay-Hotel.h24395944.Hotel-Information%3Fclickref%3D1110l36nLX6k%26affcid%3DUS.DIRECT.PHG.1011l421233.1100l68075%26ref_id%3D1110l36nLX6k%26my_ad%3DAFF.US.DIRECT.PHG.1011l421233.1100l68075%26afflid%3D1110l36nLX6k%26affdtl%3DPHG.1110l36nLX6k.PZZ7nWm6Bv)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Francisco-Hotels-Bay-Hotel.h24395944.Hotel-Information%3Fclickref%3D1110l36nLX6k%26affcid%3DUS.DIRECT.PHG.1011l421233.1100l68075%26ref_id%3D1110l36nLX6k%26my_ad%3DAFF.US.DIRECT.PHG.1011l421233.1100l68075%26afflid%3D1110l36nLX6k%26affdtl%3DPHG.1110l36nLX6k.PZZ7nWm6Bv) ## About the neighborhood Located in Downtown San Francisco, a neighborhood in San Francisco, Bay Hotel is near a metro station. San Francisco Museum of Modern Art and Walt Disney Family Museum are cultural highlights, and some of the area's notable landmarks include Palace Hotel and Ferry Building. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. [Visit our San Francisco travel guide](https://www.expedia.com/San-Francisco.dx178305) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.78252%2C-122.41206&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=--aX-5IcPG16KRfvLDZEVw1LaEU=) 128 Jones St, San Francisco, CA, 94102 ### What's nearby - ![SOMA Pilipinas](https://images.trvl-media.com/place/160166/d978ce28-57da-48eb-ab6c-926b6c394bce.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) SOMA Pilipinas 2 min walk \- 0.1 miles - ![Orpheum Theatre](https://images.trvl-media.com/place/3132/7d79193f-1cfd-4779-9821-9e774b4cdb4c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Orpheum Theatre 5 min walk \- 0.3 miles - Warfield Theatre 3 min walk \- 0.2 miles - Golden Gate Theatre 3 min walk \- 0.2 miles - Asian Art Museum of San Francisco 5 min walk \- 0.3 miles ### Getting around - Market St & Taylor St Stop 3 min walk - San Francisco Station 4 min drive - San Francisco Intl. Airport (SFO) 19 min drive ### Restaurants - The Rumpus Room 3 min walk - St. Anthony's Dining Room 1 min walk - Charmaine's 2 min walk - Taqueria Cancun 3 min walk - The Proper Rooftop 3 min walk ## About this property ### Bay Hotel Hotel near Moscone Convention Center Close to Union Square and San Francisco Museum of Modern Art, Bay Hotel provides amenities like free continental breakfast. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Express check-out, smoke-free premises, and luggage storage - Guest reviews speak highly of the helpful staff Room features All guestrooms at Bay Hotel include amenities such as free WiFi. Other amenities include: - Refrigerators and microwaves - Flat-screen TVs with satellite channels - Heating, housekeeping, and desks ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/17000/16955/864c4988.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Travelodge by Wyndham San Francisco Airport North South San Francisco - Pool - Free airport shuttle - Free WiFi - Restaurant 6.0 3,415 reviews $60 nightly $72 total Apr 5 - Apr 6 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=16955&PinnedHotelID=16955&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4600000/4594100/4594053/be1a70ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel 6 San Francisco, CA – Civic Center Downtown San Francisco - Free WiFi - Bar - Housekeeping - 24/7 front desk 7.0 Good 536 reviews $85 nightly $100 total Apr 5 - Apr 6 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=4594053&PinnedHotelID=4594053&HadPinnedHotel=true®ionId=-1&adults=2) ![Quadruple Room, 2 Queen Beds, Non Smoking | Terrace/patio](https://images.trvl-media.com/lodging/120000000/119230000/119227900/119227821/f168013d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riviera hotel Union Square - Pet friendly - Free WiFi - Housekeeping - 24/7 front desk 5.0 80 reviews $60 nightly $71 total Apr 19 - Apr 20 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=119227821&PinnedHotelID=119227821&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/104000000/103130000/103126600/103126565/61c26c11.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### FOUND Hotel Carlton, Nob Hill Downtown San Francisco - Free WiFi - 24/7 front desk 8.6 Excellent 1,423 reviews $76 nightly $90 total Apr 12 - Apr 13 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=103126565&PinnedHotelID=103126565&HadPinnedHotel=true®ionId=-1&adults=2) ![Parlour Suite | Egyptian cotton sheets, premium bedding, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/1000/917/0e3e4776.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fitzgerald Hotel Union Square - 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Laundry - 24/7 front desk - Microwave 7.2 Good 1,006 reviews $55 nightly $65 total Apr 5 - Apr 6 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=1154559&PinnedHotelID=1154559&HadPinnedHotel=true®ionId=-1&adults=2) ![Serves lunch, dinner, and happy hour](https://images.trvl-media.com/lodging/9000000/8770000/8766600/8766561/54512707.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Utah Inn Downtown San Francisco - Free WiFi - Restaurant - Housekeeping 6.0 992 reviews $63 nightly $74 total Apr 5 - Apr 6 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=8766561&PinnedHotelID=8766561&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=24395944&PinnedHotelID=24395944&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=24395944,16955,4594053,119227821,103126565) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Street parking available ### Food and drink - Free continental breakfast available daily 7:00 AM to 10:00 AM ### Family friendly - In-room microwave - In-room refrigerator ### Conveniences - Luggage storage ### Guest services - Housekeeping (on request) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Stair-free path to entrance - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Private or shared bathroom - Shower - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Microwave - Refrigerator ### More - Desk - Heating ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before 11 AM A late check-out fee will be charged Express check-out available ### Special check-in instructions An adult age 18 or older must assume all liability for the booking The front desk is open Monday - Sunday (6:00 AM - midnight) Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 250 per stay We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention This property does not have elevators ## Frequently asked questions ### Is Bay Hotel pet-friendly? ### How much does it cost to stay at Bay Hotel? ### How much is parking? ### What time is check-in at Bay Hotel? ### What time is check-out at Bay Hotel? ### Where is Bay Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Bay Hotel Reviews 5.0 All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 5.6 Cleanliness ### 4.0 Location ### 6.2 Staff & service ### 5.2 Property conditions & facilities 10 - Excellent 94 8 - Good 85 6 - Okay 98 4 - Poor 100 2 - Terrible 247 ## Reviews Verified ### 6/10 Okay #### Mark Nov 8, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Staff was nice. Hotel is noisy. ##### Mark Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Megan Nov 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best stay ever Comfortable stay clean nice employees big room nice location. ##### Megan Stayed 1 night in Oct 2023 Verified ### 10/10 Excellent #### Jennifer Sep 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Area around hotel is sketchy, but hotel itself and staff make up for it. Definitely will be making it my go to spot when visiting SF ##### Jennifer Stayed 1 night in Sep 2024 Verified ### 8/10 Good #### Belinda Sep 1, 2024 Liked: Staff & service, amenities Very friendly and supportive host. The rooms are in an acceptable condition and totally sufficient for a Trip spent in town. Super place to stay everything can bei reached closely. Breakfast provided ist totally sufficient. ##### Belinda Stayed 6 nights in Aug 2024 Verified ### 8/10 Good #### Monica Oct 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities For the area, the room was nice and clean but outside the property is the Tenderloin district. ##### Monica Stayed 1 night in Oct 2024 Verified ### 4/10 Poor #### Eric Mar 3, 2024 Disliked: Cleanliness It was in the right location at the right time, and was a safe ##### Eric Verified ### 2/10 Terrible #### Terri Apr 7, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The reviews are accurate. Seems to be family run. Male at the facility is incredibly rude. Walls are So thin. The area surrounding the hotel is not Great. ##### Terri Stayed 2 nights in Apr 2025 Verified ### 10/10 Excellent #### Steven Jul 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was impeccably clean. The family that runs the establishment was polite and welcoming. In the middle of the blight that is the tenderloin in San Francisco this is truly an oasis that I look forward to being their guest again in the near future ##### Steven Stayed 1 night in Jul 2024 Verified ### 6/10 Okay #### Geary Jul 1, 2025 Liked: Cleanliness GOOD: Its 1.5 blocks off market. Central located to theaters, chinatown, shopping, Convenience markets, Clean y owners are a comodatinge... BAD: Lots of homeless, addicts y dealers (sketchy neighborhood). When I was checking out there was noone around to check me out ##### Geary Stayed 2 nights in Jun 2025 Verified ### 8/10 Good #### John Gerard Mar 11, 2024 Liked: Staff & service Disliked: Amenities Good service ##### John Gerard Stayed 4 nights in Feb 2024 Verified ### 8/10 Good #### Glenn Apr 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Recommended for solo travelers on a budget. Hotel is clean. Rooms have a refrigerator and microwave. Area is tenderloin so much homelessness and crime. Be safe when leaving hotel and hotel is a good deal for price range. ##### Glenn Stayed 2 nights in Apr 2024 Verified ### 4/10 Poor #### Isis Oct 31, 2024 Disliked: Cleanliness, amenities, property conditions & facilities Hotel property has not been properly taken care of. Old furniture, stained towels, old sheets. Like all SF the outside was surrounded by homeless people. Staff was nice and friendly. ##### Isis Stayed 4 nights in Oct 2024 Verified ### 8/10 Good #### Andrew Oct 22, 2023 Liked: Staff & service, property conditions & facilities Staff was great. Whenever I ask for something if they had it they made it available to me ##### Andrew Stayed 2 nights in Oct 2023 Verified ### 6/10 Okay #### Amanda Nov 9, 2023 Liked: Staff & service Disliked: Amenities The bed was okay, the room was clean and secure. The front desk guy was so nice and helpful. Do not expect any extra amenities and the bathroom is shared. It’s like a well kept hostel with private rooms. Oh there was cereal and toast and coffee in the morning so that was neat. ##### Amanda Stayed 1 night in Nov 2023 Verified ### 4/10 Poor #### Kevon Oct 24, 2023 Liked: Staff & service Disliked: Cleanliness, amenities Staff was the best and only part that I can say I enjoyed but to be fair I guess I set the wrong expectation, if your cool with Hostel like set ups then its not that bad but that was a first and last for me. ##### Kevon Verified ### 4/10 Poor #### Sandra Jun 19, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities You share a Restroom with other guest and there is no air-conditioned. Sleeping with the window open hlps cool the room but you also get all the loud noise from outside of cars passing by and people screaming on the road all night long making it hard to sleep. The staff was really friendly though. ##### Sandra Stayed 1 night in Jun 2024 Verified ### 2/10 Terrible #### Emyr Oct 7, 2025 Liked: Cleanliness Disliked: Property conditions & facilities Advert advertised breakfast included in the price, when I arrived for breakfast staff announce that they have not provided breakfast since the beggining of the COVID pandemic, therefore admitting that they have been false advertising for over 5 years. Advertised that there would be a microwave in the room, there wasn't. The fire detector had been ripped out in the room as well. Room was generally clean, there was a little stains on the towels, otherwise the room was clean. There was damage to the sink in the room so needed to be careful not to cut self when using. The room did not have any aircon so did get humid in the room. Staff were polite and accommodating in general. The biggest issue with this property is on the outside. The street seems to be a popular congregating place for the use of drugs. Upon arrival there must have been 20 people on the street doing drugs, their behaviour was erratic and on occasions violent. I did not feel safe going outside and I was apprehensive about them coming in as there were a couple occasions where someone would bang on the window/door. Ultimately I would not stay here again, having explored the city a bit I would recommend a place down near the piers felt much safer around here. ##### Emyr Stayed 2 nights in Oct 2025 Verified ### 2/10 Terrible #### Greg Oct 1, 2025 Disliked: Cleanliness, amenities, property conditions & facilities I stayed here for Folsom Weekend. I made it to the hotel around 6:30pm & my room still wasn’t ready. There was no nearby parking & the entrance was blocked by homeless people. The pros of this hotel: close to public transportation, lots of things in walking distance & if you’re in town for Folsom Street fair it’s walking distance. I go to 24hr Fitness & there was a gym within walking distance. Cons: No guests, I was not informed of this “rule” until the 2nd day of my stay. Again, I was in for FSF weekend so this added a damper. Homeless people, the perimeter of the hotel is blocked by homeless people which is intimidating & made me feel unsafe at times. Shared bathroom, the bathroom at the end of the hall of the 3rd floor was terrible. The outlets didn’t work, the toilet is extremely close to the shower & there was no one to but my toiletries. Can clearly hear neighbors, the way my window was positioned I was about to hear my neighbors conversations as clear as if they were speaking directly to me. Dirty towels, my towels were dirty & had black spots No ac No extra lock, there’s no extra lock attachment No parking No rack to hang towels, they provide a sink in the room but there’s nowhere to hang towels or clothes No one replaced my trash during my 4 day stay ![](https://a.travel-assets.com/ugc/hotel-reviews/f6d72274-89ee-4d3b-bee4-b5091d072986-1759285442549.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Greg Stayed 4 nights in Sep 2025 Verified ### 2/10 Terrible #### Janina Apr 1, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities In contrary to expectations, UN plaza is definetely not the area you want to be in San Francisco. (Maybe inform yourself about „tenderloin“ in SF) Dirty, dangerous and pee smell everywhere. Not to forget about the illicit substances and people in sleeping bags and shopping bags atop their heads infront of the hotel. Ubering home in the night to avoid the criminalism. Definetely not recommended to single woman. The shared bathrooms look like a spring break party every day. The towels although were clean were dirty looking. 3 hours of sleep because of constant noise of other guests or door shutting several times a night. Not even the price was so low that it can justify this badly experience. But the staff was very friendly and helpful. ##### Janina Stayed 4 nights in Mar 2024 Verified ### 2/10 Terrible #### Verified traveler Jun 24, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Terrible stay This hotel is in an area known as ‘the pit’ where homeless-ness and crime is high(we were warned by the customs officer not to walk the streets after 8pm, not to walk near crowds and advised take Ubers door to door). With nowhere else to stay we checked in, side- stepping homeless on our way in. The reception manager was very welcoming and friendly and tried to assure us there was nothing to worry about. The rooms were basic (as expected) but they were grubby and furniture & walls damaged. Before we had even got our bearing the manager bought us a change of bedding and offered to have our room cleaned, without prompting! We went out and a homeless person barged their way in on our return. That night we didn’t get any sleep due to the very loud people staying - TVs blaring, shouting and not pleasant language (it sounded like homeless had been allowed in to stay). A fight broke out in one room, furniture smashed and the police called (we heard the conversations through the walls). We genuinely feared for our safety. Next morning there was no sign of the reception manager, no breakfast or even drinks (no kettle in the rooms only a microwave and fridge). So we booked another hotel and checked out, with no refund and my message to hotels.com has been ignored. I do not recommend this hotel - I was skeptical of some of the reviews but all the negative comments are true. I will not be booking this hotel again. ##### Verified traveler Stayed 3 nights in Jun 2025 Verified ### 8/10 Good #### Leah Dec 15, 2023 Liked: Cleanliness The property was great for the price. I was in close proximity to the conference center and I had a fridge and microwave in my room. The staff were kind and provided me even with an additional blanket because we were there during winter. However, there are some things outside of the direct control of the property that must be considered. The surrounding areas made it difficult to walk to any nearby locations. I did not feel safe waking anywhere near the hotel so I Ubered to and from the location. There are a few items that could be added to the property that would increase a lot of my ratings. The ability to have heating in the room that we can control, additional blankets, cleaner showers (some smelled of urine), and a more improved continental breakfast. The breakfast for example had milk jugs and orange juice containers that looked like they were pulled from a shared family fridge. Nothing looked fresh and there was always limited supply of items. In summary, I would still probably stay again because of the price and the close proximity to many big things in the city. Knowing what I know now, I would bring my own items to make myself feel more comfortable but the breakfast could defintley be kicked up a notch since it’s offered as a benefit of choosing this hotel. ##### Leah Stayed 6 nights in Dec 2023 Verified ### 8/10 Good #### Rocio Sep 21, 2024 Liked: Staff & service, amenities The staff was friendly and helpful. He gave us great us suggestions of places near by to visit and eat. The continental breakfast was good it included several drink choices( coffee, milk, orange, cranberry and lemonade juice) and cereal or toast. They also provided a once use toothbrush and toothpaste. There's are homeless around that area and can be noisy. ##### Rocio Stayed 2 nights in Sep 2024 Verified ### 8/10 Good #### Verified traveler May 10, 2024 Liked: Cleanliness, staff & service #### Basic hotel, better than expected, close to RSAC I booked the Hotel for 4 days while RSAC 2024\. I was a bit worried due to some reviews, but it turned out to be okay and I am considering to stay there next year again (if the rates are ok). I stayed at other SF hotels while the conference and they turned out to be way worse. I booked a room with an own bathroom. Compared to other hotels it was fairly cheap (\~62$/d incl. taxes). It had the basic things like microwave, fridge and TV (all of which I did not use). It was mostly clean but the blankets reminded me of a hostel. While the room had windows, there is no real view as it points towards concrete walls (but you still get some air). The hosts were extremely friendly. The only surprising thing was the 20$ cash deposit at check-in, that I had to remember ask for at check-out. There is some breakfast, but I never tried it. I read on the website somewhere that the hotel doors close at midnight. This worried me a little bit as I expected to return from the RSAC parties later than that. Turned out that you can open the front door 24/7 with your RFID room key. The location to the hotel is a 5-10 minute walk away from the Moscone center and even closer to the BART station. There are a few stores for groceries in walking distance. The hotel is located in the „transgender district“ of SF, which had lots of homeless-ness and open drug use on the streets. I did not felt too unsafe and other, more expensive hotels have the same issue. It’s not something the hotel can influence. ##### Verified traveler Stayed 4 nights in May 2024 Verified ### 2/10 Terrible #### francisco Mar 29, 2026 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Worst hotel I have ever stayed ##### francisco Stayed 2 nights in Mar 2026 Verified ### 2/10 Terrible #### Emiliano Mar 17, 2026 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Smoke alarm was missing, room was dirty, no one to check us in ##### Emiliano Stayed 7 nights in Mar 2026 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [Citizenm San Francisco Union Square](https://www.expedia.com/San-Francisco-Hotels-CitizenM-San-Francisco-Union-Square.h69551553.Hotel-Information) - [Chancellor Hotel on Union Square](https://www.expedia.com/San-Francisco-Hotels-Chancellor-Hotel-On-Union-Square.h20547.Hotel-Information) - [Hilton San Francisco Financial District](https://www.expedia.com/San-Francisco-Hotels-Hilton-San-Francisco-Financial-District.h4302.Hotel-Information) - [The Marker Union Square San Francisco](https://www.expedia.com/San-Francisco-Hotels-The-Marker-San-Francisco.h15769.Hotel-Information) - [Hotel Majestic](https://www.expedia.com/San-Francisco-Hotels-Hotel-Majestic.h15933.Hotel-Information) - [The Ritz-Carlton, San Francisco](https://www.expedia.com/San-Francisco-Hotels-The-Ritz-Carlton.h22148.Hotel-Information) - [Hotel Zetta San Francisco](https://www.expedia.com/San-Francisco-Hotels-Hotel-Zetta-San-Francisco.h18320.Hotel-Information) - [Marriott San Francisco Fisherman's Wharf](https://www.expedia.com/San-Francisco-Hotels-Marriott-San-Francisco-Fishermans-Wharf.h20488.Hotel-Information) - [Inn At The Opera](https://www.expedia.com/San-Francisco-Hotels-Inn-At-The-Opera.h26225.Hotel-Information) - [Stanyan Park Hotel](https://www.expedia.com/San-Francisco-Hotels-Stanyan-Park-Hotel.h24363.Hotel-Information) - [Hotel Riu Plaza Fisherman's Wharf](https://www.expedia.com/San-Francisco-Hotels-Hotel-Riu-Plaza-Fishermans-Wharf.h24625.Hotel-Information) - [Holiday Inn Express and Suites Fisherman's Wharf by IHG](https://www.expedia.com/San-Francisco-Hotels-Holiday-Inn-Express-And-Suites-Fishermans-Wharf.h578899.Hotel-Information) - [Parc 55 San Francisco - A Hilton Hotel](https://www.expedia.com/San-Francisco-Hotels-Parc-55-San-Francisco-A-Hilton-Hotel.h12539.Hotel-Information) - [Argonaut Hotel](https://www.expedia.com/San-Francisco-Hotels-Argonaut-Hotel-A-Noble-House-Hotel.h915510.Hotel-Information) - [Bei San Francisco, Trademark Collection by Wyndham](https://www.expedia.com/San-Francisco-Hotels-BEI-San-Francisco.h32945909.Hotel-Information) - [Intercontinental San Francisco by IHG](https://www.expedia.com/San-Francisco-Hotels-InterContinental-San-Francisco.h1766605.Hotel-Information) - [The Bartlett Hotel and Guesthouse](https://www.expedia.com/San-Francisco-Hotels-The-Bartlett-Hotel-And-Guesthouse.h1217270.Hotel-Information) - [The Westin St. Francis San Francisco on Union Square](https://www.expedia.com/San-Francisco-Hotels-The-Westin-St-Francis-San-Francisco-On-Union-Square.h26760.Hotel-Information) - [San Francisco Marriott Union Square](https://www.expedia.com/San-Francisco-Hotels-San-Francisco-Marriott-Union-Square.h24468.Hotel-Information) - [Orchard Garden Hotel](https://www.expedia.com/San-Francisco-Hotels-Orchard-Garden-Hotel.h1515923.Hotel-Information) - [Flights to San Francisco](https://www.expedia.com/Cheap-Flights-To-San-Francisco.d178305.Travel-Guide-Flights) - [San Francisco Vacations](https://www.expedia.com/San-Francisco.d178305.Destination-Travel-Guides) - [Car rentals near San Francisco](https://www.expedia.com/Car-Rentals-In-San-Francisco.d178305.Car-Rental-Guide) - [San Francisco Vacation Rentals](https://www.expedia.com/San-Francisco-Vacation-Rentals.d178305.Travel-Guide-VacationRentals) - [Things to do in San Francisco](https://www.expedia.com/Things-To-Do-In-San-Francisco.d178305.Travel-Guide-Activities)