Hotel New Otani Makuhari

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Luxury
4.0 star property
9.0

Wonderful

Upscale hotel near Mitsui Outlet Park Makuhari

Located close to Makuharikaihin Prefectural Park and Makuhari Messe, Hotel New Otani Makuhari provides a poolside bar, a terrace, and shopping on site. Indulge in a facial and a body treatment at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 coffee shops/cafes and a garden.

Popular amenities

  • Pool
  • Spa
  • Free WiFi

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Moderate Twin Room, Non Smoking

A hotel room with a large bed, a desk with a chair, a television, and a view of the city at night.

Moderate Twin Room, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Standard Twin Room, Smoking

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Standard Twin Room, Smoking

  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Double Room, Non Smoking

A hotel room with a large bed, a desk with a lamp, a chair, and a view of a cityscape through a window.

Standard Double Room, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Moderate Double Non Smoking

A hotel room with a large bed, a desk with a chair, a television, and a view of the city.

Moderate Double Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, Non Smoking (Bed Type Not Guaranteed)

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Standard Room, Non Smoking (Bed Type Not Guaranteed)

8.4 out of 10
Very good
(6 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed
  • Free wired internet

View all photos for Superior Twin Room, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the cityscape through a large window.

Superior Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Moderate Triple Non Smoking

A hotel room with two beds, a desk, and a chair.

Moderate Triple Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Superior Double Room, Non Smoking

A hotel room with a large bed, a desk with a chair, a lamp, and a view of the sky through a window.

Superior Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Twin Room, Non Smoking, Corner

A hotel room with two beds, a small table, and a view of the cityscape.

Superior Twin Room, Non Smoking, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 548 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Superior Double Room, Non Smoking, Corner

A hotel room with a bed, a sofa, a small table, a large window with a view, and a chandelier.

Superior Double Room, Non Smoking, Corner

7.4 out of 10
Good
(3 reviews)
  • 548 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Triple Room, Non Smoking, Corner

A hotel room with two beds, a sofa, a round table, and a view of a cityscape.

Superior Triple Room, Non Smoking, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 548 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Superior Quadruple Room, Non Smoking, Corner

A hotel room with two beds, a small table, and a view of the ocean.

Superior Quadruple Room, Non Smoking, Corner

  • 548 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free wired internet

View all photos for Balcony Suite Twin, Non-Smoking, Ocean View

A modern hotel room with a large bed, a sofa, a chair, a small table, and a view of the city.

Balcony Suite Twin, Non-Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 688 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Balcony Suite Double, Non Smoking, Ocean View

A hotel room with a large bed, a desk with a lamp, a chair, a television, and a view of the city.

Balcony Suite Double, Non Smoking, Ocean View

  • Ocean view
  • 688 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Moderate Twin Room, Smoking

A hotel room with a large bed, a desk with a chair, a television, and a view of the city at night.

Moderate Twin Room, Smoking

8.4 out of 10
Very good
(5 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

Same Floor, Moderate 2 Twin Rooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds
  • Free wired internet
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About the neighborhood

Located in Makuhari, a neighborhood in Chiba, Hotel New Otani Makuhari is near a train station and on the boardwalk/promenade. Mitsui Outlet Park Makuhari and AeonMall Makuhari New City are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Makuharikaihin Prefectural Park and Makuhari Beach. Check out an event or a game at Makuhari Messe, and consider making time for Tokyo Disney Resort®, a top attraction not to be missed. Visit our Chiba travel guide
Map
2-120-3 Hibino, Mihama-ku, Chiba, Chiba-ken, 261-0021

What's nearby

  • A shopping mall with a prominent Mitsui Outlet Park sign.
    Mitsui Outlet Park Makuhari
    2 min walk - 0.1 miles
  • A modern architectural structure with a large dome and a triangular framework.
    Makuhari Messe
    6 min walk - 0.4 miles
  • A large circular stadium with a parking structure, surrounded by a beach and a body of water.
    ZOZO Marine Stadium
    9 min walk - 0.5 miles
  • A city skyline with modern high-rise buildings and a red communication tower across a body of water.
    Makuhari Beach
    10 min walk - 0.6 miles
  • Chiba Lotte Marines Museum
    9 min walk - 0.5 miles

Getting around

  • Makuharitoyosuna Station
    3 min drive
  • Narashino Kaihin-Makuhari Station
    7 min walk
  • Narita Intl. Airport (NRT)
    36 min drive

Restaurants

  • サイゼリヤ
    5 min walk
  • カフェ・ベローチェ
    5 min walk
  • さくら水産
    4 min walk
  • サンマルクカフェ
    5 min walk
  • Central Cafeteria Royal
    6 min walk

About this property

Hotel New Otani Makuhari

  • Upscale hotel near Mitsui Outlet Park Makuhari
  • Located close to Makuharikaihin Prefectural Park and Makuhari Messe, Hotel New Otani Makuhari provides a poolside bar, a terrace, and shopping on site. Indulge in a facial and a body treatment at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 coffee shops/cafes and a garden.
  • Other perks at this hotel include:
    • An indoor pool and an outdoor pool
    • Free self parking
    • Buffet breakfast (surcharge), a free theme park shuttle, and an indoor tennis court
    • A vending machine, meeting rooms, and wedding services
    • Guest reviews give good marks for the overall condition
  • Room features
  • All 418 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Bathrooms with bidets and shower/tub combinations
    • LED TVs with digital channels
    • Refrigerators, electric kettles, and heating

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Frequently asked questions

Does Hotel New Otani Makuhari have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Hotel New Otani Makuhari?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Makuhari on Nov 4, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel New Otani Makuhari pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel New Otani Makuhari?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel New Otani Makuhari?

Check-out is at noon.

Where is Hotel New Otani Makuhari located?

Located in Makuhari, this spa hotel is within a 10-minute walk of Mitsui Outlet Park Makuhari, Makuhari Messe, and Makuharikaihin Prefectural Park. Chiba Lotte Marines Museum and Makuhari Beach are also within 15 minutes. Makuharitoyosuna Station is 25 minutes by foot and Narashino Kaihin-Makuhari Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel New Otani Makuhari Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 602 out of 1003 reviews
Rating 8 - Good. 298 out of 1003 reviews
Rating 6 - Okay. 75 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great staff. Excellent breakfast and lunch. Great value. What more can you ask for?
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super excellent location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well appointed hotel with excellent staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great customer service and very large room. Breakfast was one of the best I’ve had, and been traveling to Japan for 40+ years.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and amazing view. The food was delicious
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel which is well positioned to local convention centre. Staff were polite and helpful. Amenities were well provided for also.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was First Class. My corner room on the 19th floor had a fabulous view looking at the harbor. The Chinese Restaurant was excellent and the pastries at Satsuki were fresh baked daily and some of the best I’ve ever tasted. My only disappointment was their beautiful pool was not included. It was ¥3300 for a daily pass, and the golf range another ¥2200. That said, the room rates were reasonable. The only caveat is you’ll need to taxi or take the train to see other parts of Chiba because there’s not a lot to see within walking distance, just the neighboring Apa Hotel. I would definitely stay here again if I’m in this area.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, close to conference center and station
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel just cross over the street for the exhibition center. A bit expensive to eat at the hotel but great food.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel

Good location with good service
Stayed 6 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness
Quiet, Clean, Superb Staff, Perfect for my needs.
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are much larger than average, very clean and good service
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Comfortable. Clean. Good food. Convenient to metro and narita airport. Staff is proactive professional and courteous. A+
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and helpful staff. Room is clean, comfort.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff gave excellent service.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Excellent View of the Bay. Super clean. Grreat alternative to Tokyo’s chos. Only 35 min short train ride from Tokyo. Friendly staff. Delicious and high quality breakfast. Did not fail me in the last 20 years!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, good room service! However, hotelier cannot speak and understand at all!
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff helped with a couple problems very helpful
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay if you want to have a bit more peace than the rush of Tokyo. About 20 mins on the train to get into the heart of the city. Perfect for events at the convention center and for parking if you plan to do a driving holiday in Japan.
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was well located in shopping and lots of restaurants. Only complaint that I was aware of, gym access was restricted to afternoon and early evening which was too bad as it made it difficult to maintain fitness. Staff very professional, helpful and friendly
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinient location to acces Makuhari Messe .
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great! You can take the bus to Disney for complimentary. Room it nice.
Stayed 3 nights in Jun 2024