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Hotel New Otani Makuhari

Property class: 4

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Located close to Mitsui Outlet Park Makuhari and Makuharikaihin Prefectural Park, Hotel New Otani Makuhari provides a poolside bar, a terrace, and shopping on site. Indulge in a body treatment and a facial at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Fusion cuisine. In addition to 2 coffee shops/cafes and a garden, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Connecting Twin 28sqm X2 Rms - Smoking

Premium bedding, down comforters, in-room safe, desk

Connecting Twin 28sqm X2 Rms - Smoking

  • Sleeps 5
  • Free WiFi

View all photos for Connecting Twin 28sqm x2 Rms - Non-Smoking

Premium bedding, down comforters, in-room safe, desk

Connecting Twin 28sqm x2 Rms - Non-Smoking

  • Sleeps 5
  • 4 Twin Beds
  • Free WiFi

View all photos for Moderate Twin Room, Non Smoking

A hotel room with a large bed, a desk with a chair, a television, and a view of the city at night.

Moderate Twin Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Smoking

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Standard Twin Room, Smoking

  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

A hotel room with a large bed, a desk with a lamp, a chair, and a view of a cityscape through a window.

Standard Double Room, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Moderate Double Non Smoking

A hotel room with a large bed, a desk with a chair, a television, and a view of the city.

Moderate Double Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Non Smoking (Bed Type Not Guaranteed)

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Standard Room, Non Smoking (Bed Type Not Guaranteed)

8.4 out of 10
Very good
(6 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the cityscape through a large window.

Superior Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Moderate Triple Non Smoking

A hotel room with two beds, a desk, and a chair.

Moderate Triple Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Non Smoking

A hotel room with a large bed, a desk with a chair, a lamp, and a view of the sky through a window.

Superior Double Room, Non Smoking

  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking, Corner

A hotel room with two beds, a small table, and a view of the cityscape.

Superior Twin Room, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • 548 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Non Smoking, Corner

A hotel room with a bed, a sofa, a small table, a large window with a view, and a chandelier.

Superior Double Room, Non Smoking, Corner

7.0 out of 10
Good
(2 reviews)
  • 548 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Triple Room, Non Smoking, Corner

A hotel room with two beds, a sofa, a round table, and a view of a cityscape.

Superior Triple Room, Non Smoking, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 548 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Quadruple Room, Non Smoking, Corner

A hotel room with two beds, a small table, and a view of the ocean.

Superior Quadruple Room, Non Smoking, Corner

  • 548 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Balcony Suite Twin, Non-Smoking, Ocean View

A modern hotel room with a large bed, a sofa, a chair, a small table, and a view of the city.

Balcony Suite Twin, Non-Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 688 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Balcony Suite Double, Non Smoking, Ocean View

A hotel room with a large bed, a desk with a lamp, a chair, a television, and a view of the city.

Balcony Suite Double, Non Smoking, Ocean View

  • Ocean view
  • 688 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room

Premium bedding, down comforters, in-room safe, desk

Superior Double Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Moderate Twin Room, Smoking

A hotel room with a large bed, a desk with a chair, a television, and a view of the city at night.

Moderate Twin Room, Smoking

8.4 out of 10
Very good
(5 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Same Floor, Moderate 2 Twin Rooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds
  • Free WiFi
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About the neighborhood

Located in Makuhari, a neighborhood in Chiba, Hotel New Otani Makuhari is near a train station and on the boardwalk/promenade. Mitsui Outlet Park Makuhari and AeonMall Makuhari New City are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Makuharikaihin Prefectural Park and Makuhari Beach. Check out an event or a game at Makuhari Messe, and consider making time for Tokyo Disney Resort®, a top attraction not to be missed. Visit our Chiba travel guide
Map
2-120-3 Hibino, Mihama-ku, Chiba, Chiba-ken, 261-0021

What's nearby

  • A shopping mall with a prominent Mitsui Outlet Park sign.
    Mitsui Outlet Park Makuhari
    2 min walk - 0.1 miles
  • A modern architectural structure with a large dome and a triangular framework.
    Makuhari Messe
    6 min walk - 0.4 miles
  • A park with green grass, trees, and blue and white structures.
    Makuharikaihin Prefectural Park
    8 min walk - 0.4 miles
  • A large circular stadium with a parking structure, surrounded by a beach and a body of water.
    ZOZO Marine Stadium
    9 min walk - 0.5 miles
  • A city skyline with modern high-rise buildings and a red communication tower across a body of water.
    Makuhari Beach
    10 min walk - 0.6 miles

Getting around

  • Makuharitoyosuna Station
    3 min drive
  • Narashino Kaihin-Makuhari Station
    7 min walk
  • Narita Intl. Airport (NRT)
    36 min drive

Restaurants

  • ROYAL KITCHENS!
    11 min walk
  • Starbucks
    7 min walk
  • Délifrance
    6 min walk
  • MOMO Cafe
    6 min walk
  • 増田家
    8 min walk

About this property

Hotel New Otani Makuhari

  • Upscale hotel near Mitsui Outlet Park Makuhari
  • Located close to Makuharikaihin Prefectural Park and Makuhari Messe, Hotel New Otani Makuhari provides a poolside bar, a terrace, and shopping on site. Indulge in a body treatment and a facial at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 coffee shops/cafes and a garden.
  • Other perks at this hotel include:
    • An indoor pool and an outdoor pool
    • Free self parking
    • Buffet breakfast (surcharge), a free theme park shuttle, and an indoor tennis court
    • A banquet hall, luggage storage, and a front-desk safe
    • Guest reviews give good marks for the overall condition
  • Room features
  • All 418 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Bathrooms with bidets and shower/tub combinations
    • LED TVs with digital channels
    • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,000 for adults and JPY 3,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 5 restaurants
  • A poolside bar

Restaurants on site

  • Isshin
  • Keyaki
  • SATSUKI
  • Senbazuru
  • Taikan En

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor tennis court
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Facials
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 24 floors
  • Banquet hall
  • Built in 1993
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note: The Breakfast Included rate plan includes breakfast for guests age 4 and older. Additional fees apply to children 0-3 years old for breakfast.
Some room names indicate varying check-in and check-out times, which override posted check-in and check-out hours.
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 5000 for adults and JPY 3000 for children
  • Facilities fee: JPY 5500 per person and includes use of: sauna; hot tub; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Does Hotel New Otani Makuhari have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Hotel New Otani Makuhari?

As of Aug 25, 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Makuhari on Sep 11, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel New Otani Makuhari pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel New Otani Makuhari?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel New Otani Makuhari?

Check-out is at noon.

Where is Hotel New Otani Makuhari located?

Located in Makuhari, this spa hotel is within a 10-minute walk of Mitsui Outlet Park Makuhari, Makuhari Messe, and Makuharikaihin Prefectural Park. Chiba Lotte Marines Museum and Makuhari Beach are also within 15 minutes. Makuharitoyosuna Station is 25 minutes by foot and Narashino Kaihin-Makuhari Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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