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Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4.0 star property
Adults-only retreat featuring three outdoor pools, a white sand beach, and all-inclusive gourmet dining options just steps from Cancun Convention Center

Choose dates to view prices

Reviews

9.2 out of 10
Wonderful
Hotel Riu Palace Las Americas offers an upscale adults-only experience with three outdoor pools and direct beach access. Travelers appreciate the diverse dining options and hearty breakfasts. The location provides easy access to golfing, kayaking and snorkeling adventures.

Popular amenities

  • Parking included

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Las Americas - Adults Only- All Inclusive on May 31, 2026 start from $372, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Riu Palace Las Americas - Adults Only- All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is Hotel Riu Palace Las Americas - Adults Only- All Inclusive located?

Located in Zona Hotelera, this beachfront property is next to a golf course and within a 5-minute walk of Plaza Caracol Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Caracol Beach and Cancun Convention Center are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 3860 out of 5407 reviews
Rating 8 - Good. 978 out of 5407 reviews
Rating 6 - Okay. 302 out of 5407 reviews
Rating 4 - Poor. 116 out of 5407 reviews
Rating 2 - Terrible. 151 out of 5407 reviews

Reviews

Verified

10/10 Excellent

Jazmyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel so much loved the views the beach, the pool, the food everything was always clean
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, great staff, beautiful views
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and attention were excellent.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and the staff was super polite
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Jorge Armando Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Clean, great location, and excellent customer service. The staff made us feel very welcome, and we can't wait to return".
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The hotel is gorgeous. The beach is awesome too. Calm clean water, white sand. Food was okay though. I will definitely be back.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing , waitstaff Paula and Abu in the lounge were amazing, friendly very good service.
Stayed 10 nights in Apr 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet is great, staff is friendly, amenities are good. I’ve stayed here multiple times and will continue to do so.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ryan E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach, the pools, the restaurants and bars were all fantastic. All the amenities were perfect, clean and easily accessible.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the food, all areas were kept very clean, staff was all friendly. Highly recommend!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service, black and white Resturant very good food.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing outdoor pools . Great staff and the food was excellent. I will keep coming back .
Stayed 6 nights in Apr 2026
Verified

8/10 Good

Melanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! We will definitely go back! Especially the round trip transportation was very well planned by the hotel! Thank you!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Marie Theresa

Liked: Staff & service, amenities, property conditions & facilities
Loved my stay! Only complaint was people saving pool loungers for hours with no one sitting in them. Hotel is very clean and the staff is very helpful.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Beautiful property beach sand and water was amazing, good Always many varieties community very safe
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Armando Dale

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is beautiful and has some of the best ocean views. The restayrants
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

VICKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this resort. Staff is always friendly and helpful. Food is great - lots of variety. We have been here twice and are looking to go back later this year.
Stayed 11 nights in Mar 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing, the staff are very friendly and very helpful. We had some minor issues when we first got there, but they were quick to rectify the situation. We will be staying there or at another resort just like it and other places.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Debbie Lynn Aganeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very personable! Love the beach area where you can walk into the blue waters and enjoy a drink in hand!
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Only down side was amenities close kinda early. The pools close at 8pm. It’s a very nice quiet stay. Loved the buffets also. Walkable distance to the hub of the hotel zone for nightlife.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was Creative & different everyday. Great variety & something for every taste. Pool was very clean & seating always seemed to be available. Rooms were very clean, spacious & beautiful.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice...great resort. Staff was excellent. Will be back next year
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was so good, so many options for everyone. Staff was so kind always and never made me feel unwelcome.
Stayed 4 nights in Mar 2026