Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive

Property class: 4

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At Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive, you can look forward to a free breakfast buffet, free water park access, and a nightclub. Active travelers can enjoy fitness classes, sailing, and basketball at this property. Indulge in a facial, a body scrub, and a body treatment at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the gym, as well as activities like kayaking, scuba diving, and windsurfing. In addition to a beach bar and a poolside bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a television, and a balcony with curtains.

Standard Room

8.0 out of 10
Very good
(38 reviews)
  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Double Room (superior)

A hotel room with a four-poster bed, a desk with a computer, a chair, and a dining table with a plant.

Junior Double Room (superior)

7.8 out of 10
Good
(42 reviews)
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a television, and a balcony with curtains.

Standard Room

  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (Europe)

A hotel room with a bed, a desk, a chair, a television, and a balcony with curtains.

Standard Room (Europe)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Double Room (Superior)

A hotel room with a four-poster bed, a desk with a computer, a chair, and a dining table with a plant.

Junior Double Room (Superior)

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Double Room (Superior)

A hotel room with a four-poster bed, a desk with a computer, a chair, and a dining table with a plant.

Junior Double Room (Superior)

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a television, and a balcony with curtains.

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Double Room (Superior)

A hotel room with a four-poster bed, a desk with a computer, a chair, and a dining table with a plant.

Junior Double Room (Superior)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (Europe)

A hotel room with a bed, a desk, a chair, a television, and a balcony with curtains.

Standard Room (Europe)

  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Double Room (Superior)

A hotel room with a four-poster bed, a desk with a computer, a chair, and a dining table with a plant.

Junior Double Room (Superior)

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a balcony with curtains.

Room, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a balcony with curtains.

Room, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a balcony with curtains.

Room, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a balcony with curtains.

Room, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a balcony with curtains.

Room, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

A four-poster bed room with a television, a table, and chairs.

Junior Suite, 2 Double Beds

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

A four-poster bed room with a television, a table, and chairs.

Junior Suite, 2 Double Beds

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

A four-poster bed room with a television, a table, and chairs.

Junior Suite, 2 Double Beds

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

A four-poster bed room with a television, a table, and chairs.

Junior Suite, 2 Double Beds

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

A four-poster bed room with a television, a table, and chairs.

Junior Suite, 2 Double Beds

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a desk, a television, and a window with curtains.

Junior Suite, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a desk, a television, and a window with curtains.

Junior Suite, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a desk, a television, and a window with curtains.

Junior Suite, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a desk, a television, and a window with curtains.

Junior Suite, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a desk, a television, and a window with curtains.

Junior Suite, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

APARTMENT SUPERIOR

  • Sleeps 10

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE KING SIZE BED

  • Sleeps 4
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About the neighborhood

Located in Las Terrenas, Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive is connected to a shopping center. The area's natural beauty can be seen at Punta Popy Beach and Playa Bonita. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with horse riding. Visit our Las Terrenas travel guide
View more Resorts in Las Terrenas
Map
Las Terrenas, Las Terrenas, Samana, 32000

What's nearby

  • A historic church with a bell tower, steps leading up to it, and a coastal view in the background.
    La Iglesia Beach
    5 min drive - 2.6 miles
  • Punta Popy Beach
    6 min drive - 2.8 miles
  • Playa El Anclón
    8 min drive - 1.7 miles
  • Haitian Caraibes Art Gallery
    10 min drive - 3.4 miles
  • Beach Garden Plaza
    12 min drive - 3.6 miles

Getting around

  • Las Americas Intl. Airport (SDQ)
    138 min drive

Restaurants

  • Oriental Restaurante
    1 min drive
  • El Portillo Beach Club
    3 min walk
  • Flamboyan Pool Bar
    1 min drive
  • Las Dalias Restaurante
    1 min drive
  • Campuno Beach Club
    4 min drive

About this property

Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive

  • Upscale all-inclusive property connected to a shopping center
  • A free breakfast buffet, free water park access, and a nightclub are just a few of the amenities provided at Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive. Adventurous travelers may like the fitness classes, sailing, and basketball at this property. Indulge in a facial, a body scrub, and a body treatment at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the gym, as well as activities like kayaking, scuba diving, and windsurfing. In addition to a beach bar and a poolside bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
  • Additional perks include:
    • 2 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
    • Free self parking
    • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and access to a nearby health club
    • Babysitting (surcharge), a nature reserve, and a banquet hall
    • Guest reviews give top marks for the beach locale and helpful staff
  • Room features
  • All 606 rooms have comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and safes.
  • Other amenities include:
    • Childcare services, free infant beds, and free extra beds
    • Recycling and LED light bulbs
    • Bathrooms with jetted tubs and bidets
    • Flat-screen TVs with satellite channels
    • Wardrobes/closets, balconies, and separate sitting areas

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • Buffet and à la carte meals and snacks included
    • In-room minibar (all beverages included)
    • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

Water activities

    • Kayaking
    • Sailing
    • Snorkeling
    • Surfing/body boarding
    • Windsurfing

Land activities

    • Fitness facilities
    • Soccer
    • Tennis
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Dancing

Entertainment

  • Onsite live performances

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Travelife. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Boavista
  • El Limon
  • La Terrienne
  • Portofino
  • Portofino

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Bodyboard
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Waterslide
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Free rollaway/extra bed
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

American ExpressMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Guests under 5 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Frequently asked questions

Does Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive?

Check-out is at noon.

Does Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive located?

This family-friendly Las Terrenas property is located by the ocean, within 3 mi (5 km) of Playa El Anclón, La Iglesia Beach and Punta Popy Beach. Playa Ballenas and Beach Garden Plaza are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 546 out of 1001 reviews
Rating 8 - Good. 222 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 70 out of 1001 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
They drive the golf carts way too fast. I had to tell them a few times to slow down, which I didn’t like. It’s a beautiful hotel with fantastic Staff you will not be disappointed anyone who stays there. Thank you for having such a beautiful place. Ron Morris from Canada
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel for family and couple, friendly staff and a lot of amenities, I recommended this hotel for any occasion.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time. The food was delicious and plenty to pick from. Beach was clean, no seaweed.
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Our stay at Gran Bahia Principe Portillo unfortunately did not meet our expectations. The rooms are extremely outdated and definitely in need of renovation. One of the biggest issues was the pungent smell coming from the sink, which was unbearable at times and made it difficult to feel comfortable in the room. On a positive note, the workers at the buffet were very friendly and welcoming. The staff at the two specialty restaurants we visited were also great and provided excellent service. Unfortunately, despite the friendly staff and good service in certain areas, the overall experience did not exceed—or even meet—our expectations. We were disappointed with the condition of the rooms and the overall quality of the property. Based on our experience, we would not choose to stay here again.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms & property were clean & beautifully decorated, staff were friendly & professional, food was very good, need work on Greek menu.Pool was beautiful, drinks were great!
Beautiful beach
Beautiful
Walkable beach for miles
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

If going, go with the mentality to comprehend that the resort is old. They do need to renovate everything. The food is very basic and they tend to put the same food day after day if not consumed. They cook with a lot of oil. The key cards are constantly not working, so prepare to go often to the lobby to have it fixed. They are clean for the most part and the staff is nice and fun.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

The pillows, mattress, showers need an update. The staff is amazing
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got there the staff was nice! Reception staff was very helpful. Going to our 2nd night,Room was good, a little complications when we had a leak i think it was because of the a/c. But they fixed it right away. Resort definitely clean. Beach is BEAUTIFUL. They got the best Sunset. Food was good, staff are DEFINITELY AMAZING! Pool bartenders was the best! They are sooo hood on making drinks and they are very friendly and so entertaining! I love our new found amigos Juan & Ronal :) all in all i'd come back to this resort again and definitely would recommend to fam and friends♥️ Thank you to all Bahia Principe El Portillo.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to visit with your family
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing the place...Great staff, great entertainment group and overall a great place.....the place is not to big, not to small..Just right...the vibes were good for all.parties.. The Buffet was good One thing possible to fix, were the la carte restaurants..Although the cuts of meats were ok, I feel they can do better. But the Italian restaurant was great.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

The resort was nice family friendly the food was really good! Two things though the rooms need serious updating and the staff service was inconsistent some were nice some really didn’t want to be there. Overall we enjoyed it we went with our two kids a 4 year old and 8 month old and they had a great time my 4 year old really loved it they had an adorable water park and kiddie pool right next to the adult pool so it made it very easy for everyone to have a good time the beach was wonderful as well!!! And again the food was overall really good especially the restaurants. I would say the rules were a bit annoying for the buffet it was hard to get used to the scheduling. They had a snack bar for in between and I would say that was the knot downer. So make sure to eat at the buffet in the time allotted for each meal 👍 and try to book restaurants as soon as you arrive they are incredible
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Room was very clean, but very outdated. There was a stench of sewage all throughout the resort for the whole time we were there. The bar was good and the drinks were OK. Staff was very dismissive. Check-in was horrible. We were already late and the rooms were still not ready. no one tells you that when you get the all-inclusive that included is only one restaurant and the rest of the time you have to depend on the buffet or pay more money per restaurant. Buffet options are pretty much the same everyday and not very good. For the price we paid we can go to the hard rock, there wasn’t even room service.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
The Hotel was worth the price, but the location was isolated, and the food and drink were good
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is huge with a great entertainment staff. The pool and beach were nice. The food was savory and delicious. Friendly staff.
Stayed 8 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
The staff were very friendly and respectful. I have to say that the rooms need an update specially the bathrooms. The food was also really good. All activities were fun and the beach was incredible.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property arrangement was unique and excellent. Food was exceptional. Staff was great.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything were great👍Specially guys from entertainment
Stayed 8 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice main pool
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the beach. The food is good. Staff is fun.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for families, staff is very friendly, and a fun place!
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to restaurants and beach.
Stayed 10 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was beautiful! The property is well maintained and the staff was very friendly.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy acces to everything, staff were really friendly and respecfull
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome time at this resort. We loved the beach, the layout of the hotel and the friendly staff. My favorite part was that there were a lot of cats in the grounds.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Loved that is right on the Portillo beach, clear, clean and private. Least favorite was the food and leakage in the showers
Stayed 3 nights in Oct 2025