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Mandarin Oriental Palace, Luzern

5.0 star property
Luxury hotel with 4 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Mandarin Oriental Palace, Luzern

Premium bedding, free minibar, in-room safe, individually decorated
Junior Suite (Panoramic) | Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated
Lobby
Premium bedding, free minibar, in-room safe, individually decorated

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 36 of 36 rooms

View all photos for Mandarin, Room

Mandarin, Room | Premium bedding, free minibar, in-room safe, individually decorated

Mandarin, Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Lake View, Tower

Suite, Lake View, Tower | Living area | Flat-screen TV, pay movies

Suite, Lake View, Tower

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • Lake view
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite (Panoramic)

Junior Suite (Panoramic) | Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite (Panoramic)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Terrace, Lake View

Deluxe Room, Terrace, Lake View | Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, Terrace, Lake View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Accessible

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, Accessible

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Balcony, Lake View

Exterior

Deluxe Room, Balcony, Lake View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Terrace, Lake View

Suite, Terrace, Lake View | Terrace/patio

Suite, Terrace, Lake View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Balcony, Lake View

Premium bedding, free minibar, in-room safe, individually decorated

Suite, Balcony, Lake View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • Lake view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Lake View

Premium bedding, free minibar, in-room safe, individually decorated

Suite, Lake View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Lake View

Exterior

Deluxe Room, Lake View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace, Lake View

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite, Terrace, Lake View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Balcony, Lake View

Junior Suite, Balcony, Lake View | Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite, Balcony, Lake View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Terrace, Lake View

Exterior

Superior Room, Terrace, Lake View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Balcony, Lake View

Exterior

Superior Room, Balcony, Lake View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Lake View

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite, Lake View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Accessible - Lake View Junior Suite

Free toiletries, hair dryer, bathrobes, slippers

Accessible - Lake View Junior Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Lake View

Superior Room, Lake View | Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, Lake View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room With Lake View

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room With Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Lake View Tower Suite

Premium bedding, free minibar, in-room safe, individually decorated

Lake View Tower Suite

  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room With Terrace And Lake View

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room With Terrace And Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite With Lake View

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite With Lake View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Lake View Room

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Lake View Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Lake View Suite With Balcony

Living area | Flat-screen TV, pay movies

Lake View Suite With Balcony

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Accessible Room

Premium bedding, free minibar, in-room safe, individually decorated

Superior Accessible Room

  • Sleeps 2
  • 1 King Bed

View all photos for Lake View Junior Suite With Balcony

Premium bedding, free minibar, in-room safe, individually decorated

Lake View Junior Suite With Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Lake View Junior Suite With Terrace

Premium bedding, free minibar, in-room safe, individually decorated

Lake View Junior Suite With Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room With Lake View & Balcony

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room With Lake View & Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Junior Suite

Premium bedding, free minibar, in-room safe, individually decorated

Panoramic Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Lake View Suite

Premium bedding, free minibar, in-room safe, individually decorated

Lake View Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Lake View Room With Terrace

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Lake View Room With Terrace

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Lake View Suite With Terrace

Premium bedding, free minibar, in-room safe, individually decorated

Lake View Suite With Terrace

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room With Balcony And Lake View

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room With Balcony And Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Mandarin Room

Premium bedding, free minibar, in-room safe, individually decorated

Mandarin Room

  • Sleeps 3
  • 1 King Bed

View all photos for Lake View Junior Suite-Accessible

Premium bedding, free minibar, in-room safe, individually decorated

Lake View Junior Suite-Accessible

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Haldenstrasse 10, Lucerne, LU, 6006

What's nearby

  • Lake Side Promenade - 2 min walk - 0.1 miles
  • Lucerne Town Hall - 16 min walk - 0.9 miles
  • Chapel Bridge - 16 min walk - 0.9 miles
  • Swiss Transportation Museum - 17 min walk - 0.9 miles
  • KKL Lucerne - 17 min walk - 0.9 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 15 min walk
  • Zurich Airport (ZRH) - 60 min drive

Restaurants

  • ‪MOzern - ‬2 min walk
  • ‪Grand Casino Luzern - ‬3 min walk
  • ‪China Restaurant Jialu National - ‬5 min walk
  • ‪Vesper - ‬7 min walk
  • ‪VILLA Schweizerhof - ‬7 min walk

About this property

Mandarin Oriental Palace, Luzern

Luxury hotel near Lake Side Promenade
Located close to Loewenplatz and Saint Peters Church, Mandarin Oriental Palace, Luzern provides a terrace, a coffee shop/cafe, and a library. Treat yourself to a massage at SPA Bellefontaine, the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. In-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, multilingual staff, and concierge services
  • A ballroom, a porter/bellhop, and 4 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 136 individually decorated rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
More amenities include:
  • Changing tables, baby monitors, and highchairs
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with toilets with electronic bidets and tubs or showers
  • Flat-screen TVs with cable channels
  • Baby baths, children's slippers, and children's books

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Self parking on site (CHF 55 per day)
  • Valet parking on site (CHF 55 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 50 to 50 for adults and CHF 25 to 50 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Colonnade
  • Minamo
  • MOzern Bar & Brasserie
  • Quai 10

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Baby monitor
  • Changing table
  • Children's books
  • Children's games
  • High chair
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,725 square feet of conference space

Outdoors

  • On a lake
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Ballroom
  • Banquet hall
  • Belle Époque architecture
  • Built in 1906
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 50 per pet, per day
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 190.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.1 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 50.00 to 50.00 for adults, and CHF 25.00 to 50.00 for children
  • Self parking fee: CHF 55 per day
  • Valet parking fee: CHF 55 per day
  • Pet fee: CHF 50 per pet, per day
  • Rollaway bed fee: CHF 190.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CH-140.3.004.600-4

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Luzern Palace
Palace Luzern
Palace Luzern Hotel
Palace Luzern Hotel Lucerne
Palace Luzern Lucerne

Frequently asked questions

Is Mandarin Oriental Palace, Luzern pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 50 per pet, per day.

How much does it cost to stay at Mandarin Oriental Palace, Luzern?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental Palace, Luzern on Jul 13, 2025 start from $857.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mandarin Oriental Palace, Luzern?

Self parking is available for CHF 55 per day. Valet parking is available for CHF 55 per day.

What time is check-in at Mandarin Oriental Palace, Luzern?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Mandarin Oriental Palace, Luzern?

Check-out is at noon.

Where is Mandarin Oriental Palace, Luzern located?

Located in the heart of Lucerne, this luxury hotel is within a 10-minute walk of Lake Side Promenade and Loewenplatz. Saint Peters Church and Chapel Bridge are also within 1 mi (2 km). Lucerne (QLJ-Lucerne Train Station) is 15 minutes by foot and Lucerne Station is 16 minutes.

Mandarin Oriental Palace, Luzern Reviews