The Westin London City

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Luxury
5.0 star property
9.4

Exceptional

Light-filled Thames-side calm in the City

In The Haven, floor-to-ceiling windows pour daylight over oak paneling, rich green hues, and curved lines that soothe on arrival. A gentle white tea fragrance drifts through the public areas, setting a quiet, contemporary mood. Days flow from Mosaic’s light, airy dining room with scenic views and sustainably sourced international cuisine.

  • Riverside address in the City

    Stay on the Thames between St. Paul’s Cathedral and the Tower of London.

  • Dining and drinks, all in-house

    From all-day Mosaic to the riverside Hithe + Seek bar and kitchen.

  • Heavenly Spa pool and thermal suite

    Swim a 12-meter indoor pool, then unwind in the vitality pool.

Amenities

  • Social RunWESTIN 5km Thames route and treats.
  • Floating Sound Bath session in Heavenly Spa.
  • Private WestinWORKOUT studio with TRX and Peloton.
  • In-room TV app with Peloton workouts.
  • Transfer lounge with lockers and walk-in shower.
  • Three-bedroom residences with kitchen and Thames balcony.
These property details are summarized by AI

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Room, 1 King Bed

A modern hotel room with a large bed, bedside tables, a seating area, and a view of the outside.

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a seating area with a table, and a view of the city.

Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Double Beds

A modern hotel room with two beds, a sofa, a small table, and a bookshelf.

Signature Room, 2 Double Beds

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed

A modern hotel room with a large bed, a bedside table, a chair, and a desk.

Signature Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a view of the city.

Luxury Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Luxury Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Duplex, 1 Bedroom (View)

A modern hotel room with a large bed, a TV mounted on the wall, and a view of a cityscape.

Duplex, 1 Bedroom (View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, City View

A modern bedroom with a bed, bedside table, and a circular rug.

Executive Suite, 1 Bedroom, City View

  • City view
  • 1023 sq ft
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 3 Bedrooms, River View (The Cadogan Residence, View)

A hotel room with a large bed, a desk with a chair, a TV, and a wooden wardrobe.

Room, 3 Bedrooms, River View (The Cadogan Residence, View)

  • River view
  • 1770 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 3 Bedrooms, Balcony (The Grosvenor Residence, View)

A hotel room with a large bed, a desk with a chair, a TV, and a wooden wardrobe.

Room, 3 Bedrooms, Balcony (The Grosvenor Residence, View)

  • River view
  • 1770 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

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About the neighborhood

Located in London City Centre neighborhood, The Westin London City is connected to a rail/subway station. Notable landmarks in the area include Tower of London and Trafalgar Square, and travelers wishing to experience a bit of culture can try The Arena. Check out an event or a game at Wembley Stadium, and consider making time for London Eye, a top attraction not to be missed. Visit our London travel guide
Map
60 Upper Thames Street, London, England

What's nearby

  • A sunset over a river with a camera on a tripod capturing the scene.
    Financial District
    1 min walk - 0.0 miles
  • A historic castle with towers and a river in the foreground.
    River Thames
    1 min walk - 0.1 miles
  • A large cathedral with a prominent dome and twin towers, surrounded by modern glass buildings.
    St. Paul's Cathedral
    6 min walk - 0.4 miles
  • The Tower Bridge in London with the moon in the sky.
    London Bridge
    12 min walk - 0.7 miles
  • A historic stone castle with a large arched entrance, a tall tower, and a weather vane.
    Tower of London
    16 min walk - 0.9 miles

Getting around

  • Mansion House Underground Station
    4 min walk
  • London Cannon Street Station
    5 min walk
  • London City Airport (LCY)
    37 min drive

Restaurants

  • Rosslyn Coffee
    5 min walk
  • Maya’s Stores
    5 min walk
  • WatchHouse
    4 min walk
  • Shake Shack Mansion House
    5 min walk
  • GAIL's Bakery
    4 min walk

About this property

The Westin London City

  • Luxury hotel near Tower of London
  • Located close to Tower Bridge and London Eye, The Westin London City provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. Indulge in a body treatment, a hot stone massage, and aromatherapy at the onsite spa. The on-site local cuisine restaurant, Hithe + Seek, offers dinner, light fare, and happy hour. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
  • Additional perks include:
    • An indoor pool
    • English breakfast (surcharge), multilingual staff, and a 24-hour front desk
    • 7 meeting rooms, an elevator, and a computer station
    • A living plant wall, wedding services, and luggage storage
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 226 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
  • More conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Eco-friendly toiletries, showers, and hair dryers
    • 55-inch Smart TVs with streaming services and digital channels
    • Wardrobes/closets, separate sitting areas, and free infant beds

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by these third-party sustainability certification schemes: BREEAM and Green Tourism Program. For more information on what these certifications require and verify, please visit their websites.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 32 per day)
  • Onsite parking available only on request

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: GBP 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hithe + Seek
  • Mosaic

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • 7 meeting rooms
  • Computer station

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways (41 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per day
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 30 per person
  • Nearby parking fee: GBP 32 per day (984 ft away)
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does The Westin London City have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at The Westin London City?

As of Oct 4, 2026, prices found for a 1-night stay for 2 adults at The Westin London City on Oct 23, 2026 start from $404, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin London City pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of GBP 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at The Westin London City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Westin London City?

Check-out is at 11:00 AM.

Where is The Westin London City located?

Located in London City Centre, this luxury hotel is within 1 mi (2 km) of Tower of London and Tower Bridge. London Eye and Trafalgar Square are also within 2 mi (3 km). Mansion House Underground Station is only a 4-minute walk and Cannon Street Underground Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Westin London City Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 307 out of 397 reviews
Rating 8 - Good. 53 out of 397 reviews
Rating 6 - Okay. 22 out of 397 reviews
Rating 4 - Poor. 7 out of 397 reviews
Rating 2 - Terrible. 8 out of 397 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amenities, staff extremely friendly and welcoming. Rooms are really beautiful and beds super comfy
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. I will come back for sure. Nice room and nice staff. Good location.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Solid hotel, great staff. But breakfast and quality of the rooms could be better.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay! Room perfect for Mum & two tween boys. Brilliant location for sightseeing & getting to Covent Garden for dinner but out of the crazy crowds. Staff fantastic, so friendly & helpful. Breakfast buffet was delicious. We will return! Many thanks!
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was lacking. Disappointed. Halal options were not explained or recommended.wouldnt pay for breakfast here again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was the BEST! Staff incredible. Location was good too. Love the spa!!!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very well appointed, staff is very helpful and friendly. Breakfast is great. Rooms were surprisingly large for London, especially with the Marriot Bonvoy upgrades if you have a level that entitles you to an upgrade. Really enjoyed our stay!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent from start to finish. Staff are absolutely amazing. Highly recommend this hotel for a memorable London experience. Thanks for looking after my family
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located, hospitable staff & excellent accommodations.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were incredibly helpful and welcoming a real professional and presentable vist
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Really comfy room. Brilliant location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful clean modern hotel in a perfect location for everything you need.. I got a 90 massage with Lina in the heavenly spa located in the hotel and it was the best thing ever! Myself and my partner will be booking another weekend spa break here very soon! Wonderful place!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff couldnt have been more helpful. Fabulouds modern hotel. Great location for city center. Amazingly confortable beds. Would highly recommend!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa facilities and masseuse. Staff were very friendly and helpful with any extra requests made. Would have appreciated a wider selection of hot food in the breakfast buffet. Overall great stay, would definitely stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very good the hotel was clean and staff were very friendly,
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Spa excellent location great service really friendly staff it was the perfect choice
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is beautiful and the staff was superb! Special shoutout to Stalin, who went above and beyond to make sure we were comfortable and made our stay memorable after a rough start. We appreciate him! The Club access was a plus.
Omelette station at the restaurant was a great treat
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great property and very attentive staff.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place and great location.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay — spotless room, friendly staff, and excellent service. Spa was relaxing an
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and restaurant were great.
Stayed 4 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, best beds and shower. Pool and gym were really great. Excellent place to stay.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff were really great to us, especially the person who checked us in and helped us several times, Dominiciale ? (Italian from Rome). The door staff + also especially the Concierge were very helpful with tips.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing excellent beautiful!

Amazing staff, excellent service and beautiful hotel in a perfect location. The food was top-tier too!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was amazing. The staff is incredible and everyone was incredibly kind to my kids. Close to many of the sites of London and definitely walkable. My family would absolutely stay here again.
Stayed 2 nights in May 2025