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Four Seasons Hotel New York Downtown

5.0 star property
Riverfront hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Four Seasons Hotel New York Downtown

Staircase
Banquet hall
Indoor pool
Banquet hall
Lobby
Located close to The Oculus and One World Trade Center, Four Seasons Hotel New York Downtown provides a terrace, dry cleaning/laundry services, and a bar. Treat yourself to a facial, aromatherapy, or a deep-tissue massage at The Four Seasons Spa, the onsite spa. The on-site international cuisine fine-dining restaurant, CUT, offers lunch and dinner. Yoga classes and Pilates classes are offered at the health club; Four Seasons Hotel New York Downtown also has a business center and a steam room. Stay connected with free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Spa
  • Breakfast available
  • Gym
Couples treatment rooms, steam room, body treatments, aromatherapy

Spa

The Four Seasons Spa has 7 treatment rooms including couples treatment rooms. The hotel's spa offers deep-tissue massages, prenatal massages, and Swedish massages. Types of treatments available include aromatherapy, Ayurvedic treatments, body scrubs, and body wraps. Other on-site facilities include a steam room.

Couples treatment rooms, steam room, body treatments, aromatherapy
Couples treatment rooms, steam room, body treatments, aromatherapy

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Accessible Manhattan Room with King Bed

1 bedroom, premium bedding, minibar, in-room safe

Accessible Manhattan Room with King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 419 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Manhattan Room with king bed

1 bedroom, premium bedding, minibar, in-room safe

Manhattan Room with king bed

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 419 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Manhattan Room with Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Manhattan Room with Double Beds

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 419 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Accessible Oculus Suite

1 bedroom, premium bedding, minibar, in-room safe

Accessible Oculus Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • 900 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Hudson Corner King

Hudson Corner King | 1 bedroom, premium bedding, minibar, in-room safe

Hudson Corner King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Oculus Suite

Oculus Suite | 1 bedroom, premium bedding, minibar, in-room safe

Oculus Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 900 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible Liberty Suite

55-inch LCD TV with cable channels, TV, iPod dock

Accessible Liberty Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
  • 725 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Liberty Suite

1 bedroom, premium bedding, minibar, in-room safe

Liberty Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 725 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Hudson Corner Double

1 bedroom, premium bedding, minibar, in-room safe

Hudson Corner Double

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 450 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Terrace (Gotham)

Suite, 1 King Bed, Non Smoking, Terrace (Gotham) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Non Smoking, Terrace (Gotham)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 725 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Tribeca)

Suite (Tribeca) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Tribeca)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1220 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Metropolis Suite

View from room

Metropolis Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1220 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible SoHo Premier King

1 bedroom, premium bedding, minibar, in-room safe

Accessible SoHo Premier King

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 490 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for SoHo Premier Double

1 bedroom, premium bedding, minibar, in-room safe

SoHo Premier Double

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 490 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for SoHo Premier King

1 bedroom, premium bedding, minibar, in-room safe

SoHo Premier King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 490 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Gotham)

Suite, 1 King Bed, Non Smoking (Gotham) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Non Smoking (Gotham)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 725 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Brooklyn Room with King Bed

1 bedroom, premium bedding, minibar, in-room safe

Accessible Brooklyn Room with King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Brooklyn Room with King Bed

Brooklyn Room with King Bed | Bathroom | Separate tub and shower, deep soaking tub, designer toiletries

Brooklyn Room with King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Manhattan, a neighborhood in New York, Four Seasons Hotel New York Downtown is in a shopping district and on the waterfront. Whitney Museum of American Art and Barclays Center Brooklyn are cultural highlights, and some of the area's notable landmarks include The Oculus and Wall Street. South Street Seaport and One World Trade Center are two other places to visit that come recommended.
Visit our New York travel guideOpens in a new window
Map
27 Barclay St, New York, NY, 10007

What's nearby

  • One World Trade Center - 3 min walk - 0.2 miles
  • National September 11 Memorial & Museum - 5 min walk - 0.3 miles
  • Wall Street - 6 min walk - 0.4 miles
  • Brooklyn Bridge - 19 min walk - 1.0 mile
  • Statue of Liberty - 37 min drive - 7.1 miles

Getting around

  • Park Pl. Station (Church St.) - 1 min walk
  • New York Christopher St. Station - 4 min drive
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Oculus Beer Garden - ‬2 min walk
  • ‪Pret A Manger - ‬2 min walk
  • ‪Brickyard Craft Kitchen & Beer - ‬1 min walk
  • ‪Stage Door Delicatessen - ‬2 min walk
  • ‪Lenwich - ‬1 min walk

About this property

Four Seasons Hotel New York Downtown

Luxury hotel near The Oculus
Located close to One World Trade Center and Brooklyn Bridge, Four Seasons Hotel New York Downtown provides a terrace, dry cleaning/laundry services, and a bar. Indulge in a facial, aromatherapy, and a deep-tissue massage at The Four Seasons Spa, the onsite spa. The on-site international cuisine fine-dining restaurant, CUT, offers lunch and dinner. Yoga classes and Pilates classes are offered at the health club; Four Seasons Hotel New York Downtown also has a business center and a steam room. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • Concierge services, a computer station, and a 24-hour front desk
  • Luggage storage, multilingual staff, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 189 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Designer toiletries, deep soaking tubs, and hair dryers
  • 55-inch LCD TVs with premium channels
  • Separate sitting areas, coffee/tea makers, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 90 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 25 to 60 for adults and USD 25 to 60 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CUT

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Steam room
  • Yoga classes

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 24 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 25 to 60 for adults, and USD 25 to 60 for children
  • Valet parking fee: USD 90 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

We should mention

Pool access available from 6:00 AM to 9:00 PM

Property is also known as

Four Seasons New York Downtown Hotel
New York City Four Seasons
Four Seasons New York City
4 Seasons Hotel New York
Four Seasons New York Downtown
Four Seasons New York
Four Seasons New York New York
Four Seasons Hotel New York Downtown Hotel
Four Seasons Hotel New York Downtown New York
Four Seasons Hotel New York Downtown Hotel New York

Frequently asked questions

Does Four Seasons Hotel New York Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–9:00 PM.

How much does it cost to stay at Four Seasons Hotel New York Downtown?

As of Sep 3, 2025, prices found for a 1-night stay for 2 adults at Four Seasons Hotel New York Downtown on Oct 2, 2025 start from $950.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Seasons Hotel New York Downtown pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 250 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Four Seasons Hotel New York Downtown?

Valet parking is available for USD 90 per day.

What time is check-in at Four Seasons Hotel New York Downtown?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Four Seasons Hotel New York Downtown?

Check-out is at noon. Late check-out is available for a fee.

Where is Four Seasons Hotel New York Downtown located?

Located in Manhattan, this luxury hotel is within a 5-minute walk of The Oculus and One World Trade Center. Wall Street and South Street Seaport are also within 15 minutes. Park Pl. Station (Church St.) and World Trade Center Station are within a 2-minute walk.

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Four Seasons Hotel New York Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 385 out of 431 reviews
Rating 8 - Good. 19 out of 431 reviews
Rating 6 - Okay. 15 out of 431 reviews
Rating 4 - Poor. 8 out of 431 reviews
Rating 2 - Terrible. 4 out of 431 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People, accommodations, and location was wonderful in every way.
Stayed 2 nights in May 2025

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel iv ever stayed in.
Stayed 2 nights in Apr 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful stay
Stayed 1 night in Dec 2024

10/10 Excellent

Geneva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly kind! They made my birthday celebration extra special. Everyone from valet, to the front desk, and housekeeping were very kind and made my stay very pleasant and memorable. Thank you for the handwritten birthday card, flowers with my breakfast, and valet for being classy gentlemen. I appreciate their kindness and attention to my every need during my stay. Thank you again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rob was great in the bar at Cut
Stayed 1 night in May 2025

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was wonderful!
Stayed 1 night in Mar 2025

10/10 Excellent

Yaumara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As usually, perfect stay. Clean rooms, unsurpassed customer service, convenient location
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Everything ok

Good Hotel in good location. Nice staff and quiet rooms - everything we needed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel and staff
Stayed 1 night in Dec 2024

10/10 Excellent

Damion

Liked: Cleanliness, staff & service, property conditions & facilities
Great would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an amazing stay at the Westin
Stayed 2 nights in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for making our visit a pleasant one!
Stayed 4 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Tribeca

We really enjoyed Tribeca as our homebase for our NYC stay and The Four Seasons was comfortable and quiet and the staff was very helpful. The indoor pool and workout facilities are a bonus too.
Stayed 4 nights in Jan 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Beautiful place ,great food and service was excellent !
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and happiness in Downtown NY

Super excellent in Downtown NewYork. Pool excellent for my morning swims.
Stayed 3 nights in Feb 2025

10/10 Excellent

RENEE

Excellent from the moment you pull up to check out
Stayed 2 nights in Dec 2024

10/10 Excellent

Angle

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing staff! Well located! Delicious cocktails!
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
most countries were great. However, upon check-in, they did their damnedest to try to upgrade me to a more expensive room. They said that Expedia sometimes makes mistakes, and we couldn’t have the room that we were booked at already. I thought back. I provided my itinerary number and my confirmation number. I said give me the room that we were confirmed with I’m going to call Expedia. They then relented. But it was a Darn good fight. I think it’s terrible that they tried to do that. I also had to ask for my resort credit. They then had to look it up supposedly, and finally found it. Wow! Watch out when you are signing in. Make sure you get what you pay for
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel everyone was so accommodating restaurant was great great all around
Stayed 1 night in Jan 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing and the vibe was perfect
Stayed 2 nights in Dec 2023

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it here.
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and had a house car to drop me off at a nearby dining area for brunch!
Stayed 1 night in Apr 2024

10/10 Excellent

Zaven Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service!
Stayed 4 nights in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Four Seasons Downtown made our visit so incredibly special. Even before we checked in, the service was impeccable: Vash ran out to Bloomingdales to pick up some dresses I ordered for a funeral and they ordered us a car from the airport. It was our son’s 5th birthday, and our room had cupcakes saying “Happy Birthday!” along with his favorite beverage (apple juice). AND we were awestruck by our 1-BR, 2-BA suite. It an unexpected, but very appreciated surprise. Min, in particular, made our stay SO special. Samantha in Reservations, the Guest Relations team, Robert the house car driver, and even the Director of security went above and beyond to make our stay wonderful. We already loved The Four Seasons but this particular stay was the absolute best. Thank you!!!
Welcome birthday cupcakes.
Stayed 2 nights in Jun 2025

10/10 Excellent

stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, service was very good and everyone kind!