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Hôtel de Crillon A Rosewood Hotel

Travelers find a peaceful retreat near the Champs-Élysées, where they can refresh in the indoor pool and savor French cuisine at the on-site restaurants

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Dates

April 2026

May 2026

Signature Suite Bernstein | View from room - Hôtel de Crillon A Rosewood Hotel (Paris)

Creator video

4 restaurants, breakfast, lunch, dinner served; French cuisine - Hôtel de Crillon A Rosewood Hotel (Paris)

Duc de Crillon Suite | 1 bedroom, premium bedding, minibar, in-room safe - Hôtel de Crillon A Rosewood Hotel (Paris)

Serves dinner and happy hour - Hôtel de Crillon A Rosewood Hotel (Paris)

Hôtel de Crillon A Rosewood Hotel provides a quiet escape in Paris with its indoor pool and garden. Guests can rejuvenate at the spa, join yoga classes, and enjoy authentic French dining without leaving the property. The hotel offers free in-room WiFi for all visitors.

Exceptional

Popular amenities

Pool
Spa
Pet friendly
Free WiFi
Restaurant
Air conditioning

Room options

Check availability for these dates

Tonight

Mar 18 - Mar 19

Tomorrow

Mar 19 - Mar 20

All rooms

1 bed

2 beds

3+ beds

Showing 25 of 25 rooms

Deluxe Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

Very good

344 sq ft
Sleeps 2
1 King Bed

Grand Premier King | 1 bedroom, premium bedding, minibar, in-room safe

Grand Premier King

Exceptional

452 sq ft
Sleeps 3
1 King Bed

Premier Room | 1 bedroom, premium bedding, minibar, in-room safe

Premier Room

Excellent

377 sq ft
Sleeps 2
1 King Bed

Atelier d Artiste Suite, L Ecrivain | 1 bedroom, premium bedding, minibar, in-room safe

Atelier d Artiste Suite, L Ecrivain

City view
1184 sq ft
1 bedroom
Sleeps 3
1 King Bed

Duc de Crillon Suite | 1 bedroom, premium bedding, minibar, in-room safe

Duc de Crillon Suite

786 sq ft
1 bedroom
Sleeps 3
1 King Bed

Suite Jardin | 1 bedroom, premium bedding, minibar, in-room safe

Suite Jardin

807 sq ft
1 bedroom
Sleeps 3
1 King Bed

Deluxe Suite | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

549 sq ft
Sleeps 3
1 King Bed

Grand Premier Suite | 1 bedroom, premium bedding, minibar, in-room safe

Grand Premier Suite

Exceptional

775 sq ft
Sleeps 3
1 King Bed

Premier Suite | 1 bedroom, premium bedding, minibar, in-room safe

Premier Suite

614 sq ft
1 bedroom
Sleeps 2
1 King Bed

Atelier d Artiste Suite, Le Peintre | 1 bedroom, premium bedding, minibar, in-room safe

Atelier d Artiste Suite, Le Peintre

City view
624 sq ft
1 bedroom
Sleeps 3
1 Queen Bed

1 bedroom, premium bedding, minibar, in-room safe

Grand Premier Double

452 sq ft
Sleeps 3
2 Queen Beds

Atelier d Artiste Suite, Le Poète | 1 bedroom, premium bedding, minibar, in-room safe

Atelier d Artiste Suite, Le Poète

City view
883 sq ft
1 bedroom
Sleeps 3
1 Queen Bed

Suite Louis XV | 1 bedroom, premium bedding, minibar, in-room safe

Suite Louis XV

City view
1249 sq ft
1 bedroom
Sleeps 3
1 King Bed

Grand Appartement Eiffel | 1 bedroom, premium bedding, minibar, in-room safe

Grand Appartement Eiffel

City view
1346 sq ft
1 bedroom
Sleeps 3
1 King Bed

120-cm flat-screen TV with satellite channels, TV, video-game console

Grand Appartement Concorde

City view
1894 sq ft
1 bedroom
Sleeps 3
1 King Bed

Signature Suite Bernstein | 1 bedroom, premium bedding, minibar, in-room safe

Signature Suite Bernstein

City view
2519 sq ft
1 bedroom
Sleeps 3
1 King Bed

Junior Room | 1 bedroom, premium bedding, minibar, in-room safe

Junior Room

484 sq ft
Sleeps 3
1 King Bed

120-cm flat-screen TV with satellite channels, TV, video-game console

Grand Apartment

City view
1 bedroom
Sleeps 7
2 King Beds and 1 Queen Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

Sleeps 3

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

Sleeps 2

1 bedroom, premium bedding, minibar, in-room safe

Premier Room

Sleeps 2

1 bedroom, premium bedding, minibar, in-room safe

Grand Premier Room

Sleeps 3

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

Sleeps 3

1 bedroom, premium bedding, minibar, in-room safe

Premier Suite

Sleeps 3

1 bedroom, premium bedding, minibar, in-room safe

Grand Premier Suite

Sleeps 3

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Pool
Spa
Pet friendly
Free WiFi

$1,692 nightly

Mar 19 - Mar 20

Total with taxes and fees

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About the neighborhood

Located in Paris, Hôtel de Crillon A Rosewood Hotel is in the city center. Palais Garnier and Louvre Museum are cultural highlights, and travelers looking to shop may want to visit Champs-Élysées and Rue du Faubourg Saint-Honore. Traveling with kids? Make time for Luxembourg Gardens, or check out an event or a game at Bercy Arena. Visit our Paris travel guide

View more Palaces in Paris

10 Place de la Concorde, Champs Elysees, Paris, 75008

What's nearby

Rue de Rivoli
1 min walk - 0.1 miles
Rue du Faubourg Saint-Honore
1 min walk - 0.1 miles
Tuileries Garden
2 min walk - 0.1 miles
Place de la Concorde Urban Park
2 min walk - 0.1 miles
Champs-Élysées
3 min walk - 0.2 miles

Getting around

Concorde Station
3 min walk
Paris-St-Lazare Station
14 min walk
Paris Orly Airport (ORY)
42 min drive

Restaurants

Le Jardin d'Hiver
1 min walk
Noir - Coffee Shop & Torréfacteur
7 min walk
Bar Les Ambassadeurs
1 min walk
Maxim's
1 min walk
Ladurée
4 min walk

About this property

Hôtel de Crillon A Rosewood Hotel

Luxury family-friendly palace near Champs-Élysées

Located close to Palais Garnier and Louvre Museum, Hôtel de Crillon A Rosewood Hotel provides a poolside bar, a terrace, and shopping on site. Treat yourself to a body scrub, a facial, or a deep-tissue massage at Sense, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and French cuisine. Yoga classes and fitness classes are offered at the gym; Hôtel de Crillon A Rosewood Hotel also has a garden, a hair salon, and a library. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).

Additional perks include:

An indoor pool along with sun loungers
Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
Supervised childcare (surcharge), meeting rooms, and massage treatment rooms
Multilingual staff, a banquet hall, and wedding services

Room features

All 124 individually furnished rooms offer comforts such as 24-hour room service and free international calls, as well as perks like premium bedding and pillow menus.

Extra conveniences in all rooms include:

Children's slippers and free infant beds
Recycling and LED light bulbs
Bathrooms with heated floors and designer toiletries
120-cm flat-screen TVs with Netflix, Hulu, and streaming services
Wardrobes/closets, separate sitting areas, and video-game consoles

Awards and affiliations

Hôtel de Crillon A Rosewood Hotel is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.

Similar properties

Chambre Supérieure, balcon | Balcony

Spa
Pet friendly
Free WiFi
Restaurant

$636 nightly

Mar 26 - Mar 27

Total with taxes and fees

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Area shuttle (surcharge)
Limo/town car service
Secured, covered valet parking on site (EUR 55 per night; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 65 to 75 per person
4 restaurants
A bar/lounge
A poolside bar
Couples/private dining
Private picnics
Snack bar/deli

Restaurants on site

Bar les Ambassadeurs
Butterfly
Jardin d'Hiver
L'Ecrin
Nonos & Comestible

Things to do

Fitness classes
Full-service spa
Gym
Indoor pool
Library
Sauna
Shopping
Steam room
Yoga classes

Family friendly

Babysitting (surcharge)
In-room crib
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
Free newspapers in lobby
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Coworking space
Meeting rooms

Outdoors

Garden
Outdoor furniture
Pool loungers
Terrace

Full-service spa

5 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
In-room massages
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Sports massages
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 accessible parking spaces
Accessible airport shuttle
Accessible shuttle
Area rugs in public areas
Area rugs in room
Elevator (47 inch wide door)
Hardwood flooring in room
Smooth flooring in public areas
Smooth flooring in room
Stair-free path to entrance
Thin carpet in public areas
Thin carpet in room
Tile flooring in public areas
Tile flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (39 inches high)
Wheelchair-accessible restaurant

More

1 building
100% renewable energy
7 floors
At least 80% lighting from LEDs
Banquet hall
Double-glazed windows
Local artist showcase
Locally-owned and organized tours and activities
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Free crib
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Bidet
Children's robes
Children's slippers
Designer toiletries
Hair dryer
Heated bathroom floor
Private bathroom
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Towels provided

Entertainment

120-cm flat-screen TV with premium cable/satellite channels
Hulu
Netflix
Pay movies
Smart speaker
Streaming services
Video game console
Video games

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Minibar
Restaurant dining guides

More

Air conditioning (climate-controlled)
Computer monitor
Connecting rooms available
Desk
Electrical adapters
Energy-saving switches in guestrooms
Free daily newspapers
Free international calls
Free local calls
Free long-distance calls
Heating (climate-controlled)
Individual decor
Individual furnishings
Iron/ironing board
LED lighting
Phone
Printer
Recycling
Safe
Separate sitting area
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50.00 per pet, per night

Service animals are welcome, and are exempt from fees

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 200.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 15.93 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

Fee for full breakfast: approximately EUR 65 to 75 per person
Airport shuttle fee: EUR 300 per vehicle (one-way)
Covered valet parking fee: EUR 55 per night (in/out privileges)
Pet fee: EUR 50.00 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Crillon Paris

Hôtel Crillon

Crillon Paris

Crillon

De Crillon Paris

De Crillon Hotel

De Crillon A Rosewood Paris

Hôtel de Crillon A Rosewood Hotel Paris

Hôtel de Crillon A Rosewood Hotel Palace

Hôtel de Crillon A Rosewood Hotel Palace Paris

Frequently asked questions

Does Hôtel de Crillon A Rosewood Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hôtel de Crillon A Rosewood Hotel?

As of Mar 18, 2026, prices found for a 1-night stay for 2 adults at Hôtel de Crillon A Rosewood Hotel on Apr 8, 2026 start from $2,406, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel de Crillon A Rosewood Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 50.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for EUR 55 per night.

What time is check-in at Hôtel de Crillon A Rosewood Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hôtel de Crillon A Rosewood Hotel?

Check-out is at noon.

Does Hôtel de Crillon A Rosewood Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 300 per vehicle applies.

Where is Hôtel de Crillon A Rosewood Hotel located?

This family-friendly Paris palace is located in the historical district, just steps from Rue du Faubourg Saint-Honore and Rue de Rivoli. Champs-Élysées and Place Vendôme are also within 10 minutes. Concorde Station is only a 3-minute walk and Madeleine Station is 7 minutes.

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Hôtel de Crillon A Rosewood Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities

Verified

10/10 Excellent

Jake

Mar 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel was situated perfectly in the center of Paris, the staff was top notch, the room and facilities were impressive and the stay was simply wonderful!

Stayed 2 nights in Mar 2025

Verified

10/10 Excellent

Allison

Dec 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a venerable and beautiful property—so very French in atmosphere and the staff is delightful!

Stayed 1 night in Dec 2024

Verified

8/10 Good

Gregory

May 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stunning property, one of the most beautiful in Paris. Great location. The room was on the smaller size and the staff was all very polite but were not quite as attentive and anticipatory of your needs as you would expect of a hotel at this level and price.

Stayed 4 nights in May 2024

Verified

10/10 Excellent

fene

Aug 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent

Stayed 2 nights in Jul 2025

Verified

10/10 Excellent

MARICRUZ

Sep 18, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An extraordinary place to stay!

Stayed 2 nights in Sep 2023

Verified

10/10 Excellent

Christopher

Feb 16, 2025

Property was great

Stayed 2 nights in Feb 2025

Verified

10/10 Excellent

Domitille

Feb 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Iconic! I’ve stayed here many times and it’s the best of the best! Paris can’t get more magical if you stay at The Crillon

Stayed 2 nights in Dec 2024

Verified

10/10 Excellent

HOSS

Oct 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The hotel is a good hotel except they did not give us a room that was in a quiet place and our room was next to the elevator

Stayed 3 nights in Oct 2025

Verified

10/10 Excellent

Eduardo

Dec 8, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelent hotel with nice and renewed rooms. The personnel is very professional and make all the efforts to please you. I will definitely recommend and stay in my next trip to Paris

Verified

10/10 Excellent

Andrew

Oct 30, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a beautiful property in the center of Paris. It was close to museums, gardens, shopping and restaurants! Service was excellent! Highly recommend!

Stayed 3 nights in Oct 2022

Verified

10/10 Excellent

Koji

Dec 27, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exellent stay. Eventually, there was an event with World Cup Succor team of France came into 2nd floor balcony during our stay.

Verified

10/10 Excellent

KATHRYN

Jun 3, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Service and location are unparalleled. The flowers are stunning! Add to the magical experience of Paris.

Stayed 2 nights in May 2023

Verified

10/10 Excellent

Verified traveler

Jul 6, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing and worth it

Great facility was amazing staff who gets out of its way it’s all please the guest. Extremely expensive hotel, but if you got the means why not panther yourself. Amazing location and the heart of Paris.

Stayed 4 nights in Jun 2022

Verified

6/10 Okay

mark

Mar 7, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s too expensive for what you get. Small rooms. Just a regular hotel in a nice location.

Stayed 4 nights in Mar 2023

Verified

10/10 Excellent

Robert

Aug 18, 2022

Liked: Staff & service, amenities, property conditions & facilities

The staff was available by text. They went beyond to make my wife’s birthday. They were exceptional. And the facility was immaculate and the service five stars.

Stayed 1 night in Aug 2022

Verified

10/10 Excellent

stephanie

Jul 23, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

This is the nicest hotel I have ever stayed in. The staff are all the best of the best. The hotel has a recent redesign that keeps all of the old world splendor with all of the newest technology and design. All of the public rooms are really well done but not at all stuffy. The food is excellent at all of them most particularly at lecren. As as American I hate to say this but there really is nothing more elegant and romantic than Paris at this hotel

Stayed 3 nights in Jul 2023

Verified

10/10 Excellent

Jon

Oct 3, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My wife and I travel extensively, staying only in 4 and 5 star locations. This hotel easily ranks in the top five (maybe number one) of anywhere we have stayed. Rooms and amenities with fantastic. Staff were friendly (all spoke English). Food was excellent. Only knock was that the concierge couldn’t get my wife a reservation at Hermes to look at purses. However, it was Fashion Week, so I expect that things were a bit unusual.

Stayed 4 nights in Sep 2022

Verified

10/10 Excellent

Brian

Mar 8, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is the most amazing experience I have ever had at a hotel - and not only have stayed at many luxury properties before, I have worked at them as well. The service was IMPECCABLE, but the decor and attention to detail? UNMATCHED!! Truly the best experience of my life - spring for a higher-end suite, your amazement will never subside!!

Stayed 2 nights in Mar 2023

Verified

10/10 Excellent

KATHRYN

May 27, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Exceptional across the board. Definition of luxury. No stone unturned. Nothing left to chance. Location is superior. Each detail and client experience is taken seriously. Though it is very chic and elegant, it is still not overly uptight. Very secure. Staff is highly trained and highly professional. Could say more - all positive.

Stayed 3 nights in May 2023

Verified

10/10 Excellent

Verified traveler

Jun 29, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

I have stayed in many 5 star hotels in Paris during my previous visits to Paris. The Crillon has surpassed my stay at other hotels in the same category. The staff and personal butlers will quickly tend to any task that you request. The hotel bar is very sociable with live entertainment, and the food is delicious. The cocktail menu is ingenious with a wonderful “course” design. Very elegant interior design within the main lobbies, while our suites were both chic and modern with all the fixtures and amenities one would expect of such fine surroundings. I also find that it has the most central location at the Place de Concorde. With all the five star hotel options available in Paris, I would certainly select the Hotel de Crillon again.

Stayed 4 nights in Jun 2023

Verified

2/10 Terrible

jessica

Oct 5, 2017

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Room so small and not comfortable at all

This hotel Crillon Rosewood group is brand new, Lobby area and restaurant is good but the room so small and in Bed room area doesn't have trash bin, doesn't have tea bag and coffee and also doesn't have kettel to boil hot water, service so bad... definitely not recommend for this price, Le Meurice is still the best in Paris, Excellent service. I am very disappointed with hotel Crillon in Paris

Stayed 1 night in Oct 2017

Verified

4/10 Poor

Craig

Jan 3, 2023

Liked: Cleanliness, amenities, property conditions & facilities

When we explained that our room was super hot, they said they would look into it, but dont seem to have bothered, or at least never responded to us. Not what I expect when I am paying over $2000 a night for a tiny shoebox of a room, even in Paris.

Verified

2/10 Terrible

Xiaoling

Jul 13, 2022

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

It’s my 4th stay here in the past 5yrs and it used to be my favorite hotel in the world, but the charm seemed lost post Covid. Everyday there’s something: wrong order taken at the breakfast or the staff forgot our order (multiple times), delivery took forever s’est the concierge said they are on the way, nobody at the front desk for 30mins, asking for check can take another 10-15mins. No much greeting though we stayed here for 10 days. Guest relations suggested to make special arrangements after the 1st claim but never came back to us. Not sure what happened, could be the management, training or recruitment: staffs looked unhappy and in a hustle, indeed it’s in the middle of Fashion week but I didn’t sense a shortage of staffing as there are often many staffs gathering but not delivering the job. We shared the frustration at the checkout and the response was “ok” and “alright”. I’ve stayed at all of the palace hotel in Paris, for work and private, and this time was for a hotel screening for our next company event. I simply don’t think Crillion can provide the level of hospitality we required.

Stayed 6 nights in Jul 2022

Verified

10/10 Excellent

Gerald

Feb 23, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Classic elegance and top tier service. Excellent restaurant

Stayed 4 nights in Feb 2026

Verified

10/10 Excellent

Fernando Manuel

Jul 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente en todos los sentidos

Una de las mejores experiencias en materia hotelera de mi vida. Ubicación inigualable, trato respetuoso y amable en todo momento, con personal altamente calificado y los lugares para comer y bares de la mejor calidad.

Stayed 6 nights in Jul 2024

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