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Hotel Mousai Puerto Vallarta Adults Only

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Luxury
VIP Access
5.0 star property
9.4

Exceptional

Jungle sanctuary with private hot tubs

Rooftop infinity pools merge with breathtaking ocean and mountain vistas, creating pure tranquility. Attentive staff provide exceptional poolside service, enhancing the luxury. After sunset, guests can savor delectable cuisine at multiple on-site restaurants.

Popular amenities

  • Parking included
  • Free WiFi

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Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 15 to 40 per person
  • Airport shuttle fee: USD 130 per vehicle (roundtrip, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Mousai Puerto Vallarta Adults Only have a pool?

Yes, this property has 4 outdoor pools.

How much does it cost to stay at Hotel Mousai Puerto Vallarta Adults Only?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Hotel Mousai Puerto Vallarta Adults Only on May 28, 2026 start from $596, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Mousai Puerto Vallarta Adults Only pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Mousai Puerto Vallarta Adults Only?

Check-in start time: 4 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Mousai Puerto Vallarta Adults Only?

Check-out is at noon.

Does Hotel Mousai Puerto Vallarta Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 130 per vehicle applies.

Are there all-inclusive benefits at Hotel Mousai Puerto Vallarta Adults Only?

Some rate plans available at this property are all-inclusive.

Where is Hotel Mousai Puerto Vallarta Adults Only located?

Nestled on the beach, this South Zone resort is within 3 mi (5 km) of Garza Blanca Beach, Playa Gemelas, and Playa Mismaloya. Vallarta Zoo and Malecon are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 816 out of 1000 reviews
Rating 8 - Good. 102 out of 1000 reviews
Rating 6 - Okay. 31 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, staff were amazing, I’ll forsure be back
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful and the staff is amazing! The food is presented beautifully and it is delicious! Overall, we had a 5 star experience!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Michael David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the best! Facilities, staff and amenities were all top shelf. Would definitely return.
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Nahal

Liked: Cleanliness, amenities, property conditions & facilities
Great staff.clean place.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jean

Liked: Cleanliness, property conditions & facilities
Room / view/ staff and food were all wonderful !! I stayed in the south tower which had a wonderful rooftop pool / bar ..all the food was wonderful and the spa was fantastic and beautiful.. will definitely return
Roof top pool at sunset
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
The rooms are spectacular, service is amazing, the restaurants and staff are of the highest quality. Better than other five diamond resorts in the bay. We will be back very soon. Concierge service, butler service, Mousai knows what they are doing.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is above and beyond any expectation you could imagine! The staff are incredible, the accommodations and rooms are phenomenal and the customer service is impeccable! Thank you Dany & Humberto for everything you did to make our stay breathtaking and above and beyond anything we could have imagined!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, amenities, property conditions & facilities
Hands down the best resort we’ve stayed at. Incredible food, outstanding service, and stunning scenery make it perfect for rest and relaxation. If you’re after nightlife or a party vibe, you’ll need to venture into the downtown area, as the resort itself is all about peace and quiet especially after dinner.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Sharla Raelene

Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional. Food was best all inclusive we have stayed at. Rooms clean and service excellent.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Igor

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room with beautiful view
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Ning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautifully located right by the ocean, offering stunning views and a very relaxing atmosphere. The room was exceptionally large and spacious, with a private spa on the balcony and an incredible view of the sea. The property features several swimming pools, including a breathtaking rooftop pool. The grounds are also wonderful, with lovely gardens, as well as tennis, basketball, and pickleball courts. There is so much to enjoy within the hotel that you may not even feel the need to go into the city, but if you do, the front desk can easily arrange a taxi. We had a fantastic stay and would highly recommend this hotel.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Service was excellent. Roof top pool was great. Spent all our time up there during the day.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean room s daily with towels and turn down service pleasant staff very helpful
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were large and clean. Loved the views and private balcony with hot tub and hammock!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property all around a great experience the spa is a must.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely incredible and unforgettable experience. The room was massive and the views were incredible. The staff is so kind and helpful. From the minute we arrived we felt so welcomed. I can’t find one negative thing to say about our stay. All of the food is top notch. The trolley system is wonderful as well. I can’t wait to go back. I’ll be talking about this place for years to come!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Day

Liked: Cleanliness, amenities, property conditions & facilities
Room? Perfect. We spent morning with lattes on the balcony watching whales. Food? Fantastic. But beyond all of that? Best staff ever. Truly lovely people. We will return literally because of them. And the mini beers.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
I loved our stay at this hotel. So spotless, so impressive from the moment we arrived. Staff was very personable and professional. We felt VIP our entire stay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christopher Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views great pool great room
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The resort was very clean. The beds were super comfortable, and the staff was over the top helpful and friendly. Any and everything we needed was taken care of in minutes. I know why it’s a 5 star diamond resort and will absolutely be back.
Dinner at the stake house.
View from Mousai north tower.
View from Mousai north tower.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

David Todd

Liked: Cleanliness, amenities, property conditions & facilities
The staff the rooms the service was top notch. Not to Mention the views. One of the best in OV!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andrew C.

Liked: Cleanliness
The best food and service of any all inclusive we have stayed at. Wonderful staff. Great pools. Beautiful property. I was a little skeptical at first because the check in was not very pleasant and seemed more like a bad hotel. The staff was perfect otherwise.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Anthony John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible. Grounds were in impeccable condition. Food was outstanding. Highly recommend the sea kayak trip with Tito! He was great saw whales dolphins and snorkeling was incredible. Highly recommend
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Charles David

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful ocean view. Hotel was very nice and comfortable. The room was excellent.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Eric

Liked: Staff & service, amenities, property conditions & facilities
Ocean view was beautiful
Stayed 5 nights in Sep 2025