Finest Playa Mujeres is an all-ages, all-suite resort designed so family time and grown-up downtime can happen in the same stay. Expect contemporary spaces that keep the mood sophisticated without feeling formal, plus plenty of water to gravitate toward. The setup includes family suites and kids’ clubs alongside adults-only hideaways.
Dining for every appetite
Twelve restaurants support varied diets with vegetarian, gluten-free, and healthier options.
Pools for every pace
Twelve pools and hot water jacuzzis, plus dedicated children’s pool and play areas.
Spa circuit reset
Guided hydrotherapy moves through pools, sauna, steam, showers, and a Kneipp walk.
Amenities
Beach-facing setting on the Playa Mujeres coast
Complimentary water sports like kayaking and snorkeling
Daily yoga, cooking classes, and Spanish lessons
Courts and games including padel and billiards
Nightlife with live bands, karaoke, and theater
Suites with oversized spa tub for two
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Located in Playa Mujeres, a neighborhood in Punta Sam, Finest Playa Mujeres by The Excellence Collection - All Inclusive is next to a golf course and on a private beach. Cancun Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. Traveling with kids? Consider Garrafon Natural Reef Park, or check out an event or a game at Beto Avila Baseball Stadium. Relax and indulge in the area's health/beauty spa, or seek out an adventure with ecotours and ziplining nearby. Visit our Punta Sam travel guide
Finest Playa Mujeres by The Excellence Collection - All Inclusive
Property highlights
You can look forward to an adjacent golf course, free water park access, and 2 swim-up bars at Finest Playa Mujeres by The Excellence Collection - All Inclusive. Treat yourself to a body scrub, aromatherapy, or a massage at One Spa, the onsite spa. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. The gym offers yoga classes and Pilates classes; other things to do include volleyball, scuba diving, and kayaking. In addition to 2 poolside bars and a beach bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
10 outdoor pools and a children's pool, along with 2 swim-up bars, sun loungers, and pool umbrellas
Free self parking and valet parking
An outdoor tennis court, extended parking, and a roundtrip airport shuttle (surcharge)
Babysitting (surcharge), coffee/tea in the lobby, and wedding services
Guest reviews say great things about the family-friendly amenities, beach locale, and helpful staff
Room features
All 450 rooms boast comforts such as 24-hour room service and free international calls, in addition to thoughtful touches like premium bedding and pillow menus. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
Recycling and composting
Bathrooms with jetted tubs and rainfall showers
46-inch Smart TVs with premium channels
Furnished balconies or patios, coffee/tea makers, and daily housekeeping
All inclusive details
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Land activities
Bicycling
Soccer
Tennis
Volleyball
Lessons/classes/games
Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Awards and affiliations
Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: EarthCheck. For more information on what this certification requires and verifies, please visit their website.
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 13 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a pool?
Yes, this property has 10 outdoor pools and a children's pool.
How much does it cost to stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
As of Oct 1, 2026, prices found for a 1-night stay for 2 adults at Finest Playa Mujeres by The Excellence Collection - All Inclusive on Oct 27, 2026 start from $480, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Finest Playa Mujeres by The Excellence Collection - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Check-out is at noon.
Does Finest Playa Mujeres by The Excellence Collection - All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MXN 3904.21 per vehicle applies.
Are there all-inclusive benefits at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, bicycling, soccer, and more.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Amazing resort! Staff were incredibly friendly and food was amazing. Lots of activities for children. Definitely recommend and will consider returning in the future!
The beach was very spacious and beautiful. Soft white sand and clear water. Opportunities for water sports, but without hassling. There were multiple pools to seclude yourself or join the large main pool. The resort felt very peaceful and spa like. The staff was extremely caring and generous. Some of the happiest staff members we've ever met.
It was very nice resort with beautiful scenery. The junior suite was very spacious. All the restaurants I ate at were great and my favorite was duke seafood because of the delicious food and provided nice view of the pool as well! The pool area was nice also with two swim up bars for family and adults sections that i used both. The staff were great and also went above and provided me with my coco loco drink :) I enjoyed my 3 night stay and looking forward to returning next year!
Well maintained and clean property with beautiful landscaping. Our 4 year old loved the kids club pool and excellent dining options. Will definitely come back.
This hotel is amazing especially for kids.
So clean, the staff is so nice. The food was just average, and not all of the restaurants were open every day. That was really the only downside worth mentioning.
It is an excellent hotel for a family vacation. The service is great, and the staff makes you feel very welcome and special. We had a wonderful experience and highly recommend it 💯. We would definitely come back
Stayed 5 nights in Aug 2026
Verified review
4/10 Poor
Nayana
Sep 27, 2026
Liked: Staff & service
Disliked: Property conditions & facilities
What I like about: kids friendly, very helpful staff,
What I dislike: Mosquitoes everywhere, in the evening situations is worse, baby lizards in the in the every room we booked( we booked 5 rooms), I would never stay in this property again.
This was my best resort experience for both I and my family . It was great food , nice staff . Lottsss of drink and variety. Pools are nice and safe depth for children. The water park was great . Everyone felt included
As always, the excellence group knocks it out the park. This family resort had a perfect balance for adults and kids alike. Clean property, amazing food and great hospitality. 10 out of 10
An excellent hotel; it was one of the best experiences we’ve ever had. The staff, across the board, were very, very good. the bartender at the pool, were exceptional with my family. We had a great time at the Surf & Turf restaurant. Overall, I highly recommend this hotel
The hotel is so beautiful and well maintained. All the staffs were courteous and helpful. My child is very picky with food. Even when I asked for something that’s not on the menu, they really tried their best to give it to us. They went above and beyond to give us the best service, and made our vacation a memorable one.
Resort was well maintained and close to the beach. The staff were very friendly. The restaurants were good as well with some decent variety. It was hard to get money if you wanted to tip the staff. Only thing I didn't like was the gift shop where the prices were outrageous. ($40 USD for a bottle of sunscreen) I would still recommend this place to friends. It was about an hour away from the Cancun airport so you will need a taxi or transfer service.
Great service, amazing food, and incredibly friendly staff. This was truly a luxurious vacation experience! The beach was beautiful, and Jorge provided amazing service. Daniel, our bartender, was also fantastic.
I absolutely love this place and will definitely come back again. The only thing I would avoid is visiting during seaweed season. Otherwise, everything was perfect!
We stayed at the finest from Aug.21-29
And we had an amazing experience
Overall i have nothing bad good experience and we really enjoyed our time
A family of 4 and lots of stuff to do for the kids wnd whole family
The kids loved the kids club, and more so they fell in love with the warm care from the staff at the kids clubs: Salam, Christina,
Jaanai and all the care takers i forgot some if their names.
Staff are extremely friendly and helpful
10/10