Title: Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=180137&destination=Puerto+Morelos%2C+Quintana+Roo%2C+Mexico&selected=860332&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort ## Photo gallery for Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort ![Lobby - Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort (Puerto Morelos)](https://images.trvl-media.com/lodging/1000000/870000/860400/860332/e33d6475.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/f3fd8e51-28e1-4de9-b7c7-a931d3d55f02-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Lobby - Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort (Puerto Morelos)](https://images.trvl-media.com/lodging/1000000/870000/860400/860332/69c08018.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Banquet hall - Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort (Puerto Morelos)](https://images.trvl-media.com/lodging/1000000/870000/860400/860332/917a6dcc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down comforters, pillowtop beds, free minibar - Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort (Puerto Morelos)](https://images.trvl-media.com/lodging/1000000/870000/860400/860332/dfc1e8fa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Puerto Morelos Beach and Ojo de Agua Beach, Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort provides free cooked-to-order breakfast, a marina, and a beach bar. With a beachfront location, beach massages, and sun loungers, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a facial, aromatherapy, or a body treatment. Be sure to enjoy Mexican cuisine at one of the 3 on-site restaurants. Enjoy the health club, as well as activities like beach yoga. In addition to a rooftop terrace and an art gallery on site, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices). VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Parking included - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.com/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar 14 - Mar 15](https://www.expedia.com/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=860332&PinnedHotelID=860332&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=860332&PinnedHotelID=860332&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 15 - Mar 16](https://www.expedia.com/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=860332&PinnedHotelID=860332&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=860332&PinnedHotelID=860332&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=860332&PinnedHotelID=860332&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=860332&PinnedHotelID=860332&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=860332&PinnedHotelID=860332&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=860332&PinnedHotelID=860332&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 14 of 14 rooms ### View all photos for Chairman Two bedroom suite Ocean Front Infinity & Private Pool Outdoor shower ![Premium bedding, down comforters, pillowtop beds, free minibar](https://images.trvl-media.com/lodging/1000000/870000/860400/860332/45519686.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chairman Two bedroom suite Ocean Front Infinity & Private Pool Outdoor shower ### Highlights Furnished balcony or patio Separate sitting area Soundproofed Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu - Ocean view - 2 bedrooms - Sleeps 4 - 2 King Beds ### View all photos for Chairman One bedroom Luxury Suite Ocean Front Private Pool & Outdoor shower ![Premium bedding, down comforters, pillowtop beds, free minibar](https://images.trvl-media.com/lodging/1000000/870000/860400/860332/45519686.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chairman One bedroom Luxury Suite Ocean Front Private Pool & Outdoor shower ### Highlights Furnished balcony or patio Separate sitting area Soundproofed Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu - Ocean view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Master Suite Ocean Front King ![Premium bedding, down comforters, pillowtop beds, free minibar](https://images.trvl-media.com/lodging/1000000/870000/860400/860332/45519686.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite Ocean Front King 9.4 Exceptional 3 reviews ### Highlights Furnished balcony or patio Separate sitting area Soundproofed Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu - Ocean view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Master Suite Ocean Front Private Pool King ![Premium bedding, down comforters, pillowtop beds, free minibar](https://images.trvl-media.com/lodging/1000000/870000/860400/860332/45519686.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite Ocean Front Private Pool King ### Highlights Furnished balcony or patio Separate sitting area Soundproofed Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu - Ocean view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Master Suite Ocean Front Private Pool King Diamond Club ![Premium bedding, down comforters, pillowtop beds, free minibar](https://images.trvl-media.com/lodging/1000000/870000/860400/860332/45519686.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite Ocean Front Private Pool King Diamond Club 10.0 Exceptional 2 reviews ### Highlights Furnished balcony or patio Separate sitting area Soundproofed Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu - Ocean view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Presidential Suite Ocean Front Two Bedroom Private Pool Diamond Club ![Premium bedding, down comforters, pillowtop beds, free minibar](https://images.trvl-media.com/lodging/1000000/870000/860400/860332/7ce5ae84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite Ocean Front Two Bedroom Private Pool Diamond Club ### Highlights Furnished balcony or patio Separate sitting area Soundproofed Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu - Ocean view - 2 bedrooms - Sleeps 4 - 2 King Beds ### View all photos for Master Presidential Suite Ocean Front Private Pool Two bedroom Diamond Club ![Premium bedding, down comforters, pillowtop beds, free minibar](https://images.trvl-media.com/lodging/1000000/870000/860400/860332/7ce5ae84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Presidential Suite Ocean Front Private Pool Two bedroom Diamond Club ### Highlights Furnished balcony or patio Separate sitting area Soundproofed Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu - Ocean view - 1 bedroom - Sleeps 4 - 2 King Beds ### View all photos for Master Suite Ocean Front Two Queen ![Premium bedding, down comforters, pillowtop beds, free minibar](https://images.trvl-media.com/lodging/1000000/870000/860400/860332/b8d6d7f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite Ocean Front Two Queen ### Highlights Furnished balcony or patio Separate sitting area Soundproofed Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu - Ocean view - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Master Suite Ocean Front Private Pool Two Queen ![Premium bedding, down comforters, pillowtop beds, free minibar](https://images.trvl-media.com/lodging/1000000/870000/860400/860332/b8d6d7f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite Ocean Front Private Pool Two Queen ### Highlights Furnished balcony or patio Separate sitting area Soundproofed Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu - Ocean view - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Master Suite Ocean Front Two bedroom Diamond Club ![Premium bedding, down comforters, pillowtop beds, free minibar](https://images.trvl-media.com/lodging/1000000/870000/860400/860332/45519686.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite Ocean Front Two bedroom Diamond Club ### Highlights Furnished balcony or patio Separate sitting area Soundproofed Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu - Ocean view - 2 bedrooms - Sleeps 4 - 2 King Beds ### View all photos for Luxury Suite Ocean Front King with Private Pool & Outdoor Shower Diamond Club ![Premium bedding, down comforters, pillowtop beds, free minibar](https://images.trvl-media.com/lodging/1000000/870000/860400/860332/45519686.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite Ocean Front King with Private Pool & Outdoor Shower Diamond Club ### Highlights Furnished balcony or patio Separate sitting area Soundproofed Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu - Ocean view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Master Luxury Suite Ocean Front Private Pool & outdoor shower Diamond Club ![Master Luxury Suite Ocean Front Private Pool & outdoor shower Diamond Club | Premium bedding, down comforters, pillowtop beds, free minibar](https://images.trvl-media.com/lodging/1000000/870000/860400/860332/68d7ed06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Luxury Suite Ocean Front Private Pool & outdoor shower Diamond Club ### Highlights Furnished balcony or patio Separate sitting area Soundproofed Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu - Ocean view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Chairman Two Bedroom Ocean front Suite Four Terraces Private Outdoor Shower ![Premium bedding, down comforters, pillowtop beds, free minibar](https://images.trvl-media.com/lodging/1000000/870000/860400/860332/45519686.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chairman Two Bedroom Ocean front Suite Four Terraces Private Outdoor Shower ### Highlights Furnished balcony or patio Separate sitting area Soundproofed Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu - Ocean view - 1 bedroom - Sleeps 4 - 2 King Beds ### View all photos for Chairman Three Bedroom Suite Ocean Front Infinity Private Pool Outdoor Shower ![Premium bedding, down comforters, pillowtop beds, free minibar](https://images.trvl-media.com/lodging/1000000/870000/860400/860332/45519686.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chairman Three Bedroom Suite Ocean Front Infinity Private Pool Outdoor Shower ### Highlights Furnished balcony or patio Separate sitting area Soundproofed Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu - Ocean view - 1 bedroom - Sleeps 6 - 3 King Beds ## You may also like Ad ![Couples treatment rooms, sauna, hot tub, steam room, body treatments](https://images.trvl-media.com/lodging/37000000/36780000/36776900/36776874/485a332b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Natura Resort & Spa - All Inclusive Puerto Morelos - Pool - Hot tub - All inclusive - Spa 8.2 Very Good 1,381 reviews $314 nightly $384 total Apr 12 - 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[Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Morelos-Hotels-Paraiso-De-La-Bonita.h860332.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1110l33wqmT4%26affcid%3DUS.DIRECT.PHG.1011l365393.1100l68075%26ref_id%3D1110l33wqmT4%26my_ad%3DAFF.US.DIRECT.PHG.1011l365393.1100l68075%26afflid%3D1110l33wqmT4%26affdtl%3DPHG.1110l33wqmT4.PZIl7fx6LY)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Morelos-Hotels-Paraiso-De-La-Bonita.h860332.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1110l33wqmT4%26affcid%3DUS.DIRECT.PHG.1011l365393.1100l68075%26ref_id%3D1110l33wqmT4%26my_ad%3DAFF.US.DIRECT.PHG.1011l365393.1100l68075%26afflid%3D1110l33wqmT4%26affdtl%3DPHG.1110l33wqmT4.PZIl7fx6LY) ## About the neighborhood Located in Puerto Morelos, Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort is near the airport and on the beach. Puerto Morelos Town Square is a notable landmark, and the area's natural beauty can be seen at Puerto Morelos Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Don't miss out on a visit to Xoximilco. Take an opportunity to explore the area for water adventures such as boat tours and other activities like golfing. [Visit our Puerto Morelos travel guide](https://www.expedia.com/Puerto-Morelos.dx180137) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.91248%2C-86.84703&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JPKEVfQSWoNw9N3nmD_G-4kYT4I=) Carretera Chetumal-Cancun Km 328, Puerto Morelos, QROO, 77580 ### What's nearby - ![Breathtaking ](https://images.trvl-media.com/place/180137/91c140e6-a78d-4ca6-83f5-1d5730a86379.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Arrecife de Puerto Morelos National Park 10 min walk \- 0.5 miles - ![Puerto Morelos beach Mayan riviera Caribbean sea](https://images.trvl-media.com/place/690454137564835840/b5db516e-96e3-49fc-9c9d-0ee2231dea5e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerto Morelos Beach 15 min drive \- 7.2 miles - ![Sand sculpture of Mayan calendar. Truly a work of art!](https://images.trvl-media.com/place/180137/a7a5559f-62e3-4be1-accb-ad55be5a4839.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ojo de Agua Beach 18 min drive \- 8.8 miles - ![Cancun_PuertoMorelosTownSquare_6260342163](https://images.trvl-media.com/place/6260342/91f7d9c0-bd25-4ec3-a5e7-86e5fe431e40.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerto Morelos Town Square 19 min drive \- 9.0 miles - Moon Palace Golf Club 17 min drive \- 10.5 miles ### Getting around - Cancun Intl. Airport (CUN) 21 min drive ### Restaurants - Le Chique 8 min drive - Preferred Club Bar 8 min drive - Frank & Lola's Italian Trattoria 7 min drive - Lobby Bar 8 min walk - Mojito Bar 8 min drive ## About this property ### Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort Luxury boutique property near Puerto Morelos Beach Located close to Ojo de Agua Beach and Puerto Morelos Town Square, Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort provides free cooked-to-order breakfast, a marina, and a beach bar. With a beachfront location, beach massages, and sun loungers, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a facial, aromatherapy, or a body treatment. Be sure to enjoy Mexican cuisine at one of the 3 on-site restaurants. Enjoy the health club, as well as activities like beach yoga. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a rooftop terrace and an art gallery on site. You'll also enjoy perks such as: - 2 outdoor pools along with cabanas, sun loungers, and pool umbrellas - Free self parking and valet parking - A gift shop, concierge services, and luggage storage - Wedding services, smoke-free premises, and beach umbrellas - Guest reviews say great things about the helpful staff Room features All 90 rooms feature comforts such as free international calls and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces. More amenities include: - Hypo-allergenic bedding, pillowtop mattresses, and down comforters - Designer toiletries, separate tubs/showers, and hair dryers - 50-inch flat-screen TVs with satellite channels - Furnished balconies or patios, wardrobes/closets, and separate sitting areas ### All inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All à la carte meals, snacks, and beverages included Room service during certain hours In-room minibar (all beverages included) In-room liquor dispensers ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Land activities Fitness facilities Tennis ### Lessons/classes/games Cooking ## Similar properties ![Private beach nearby, white sand, free beach shuttle, beach umbrellas](https://images.trvl-media.com/lodging/102000000/101130000/101124300/101124286/62b01c17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Zona Hotelera - Pool - Breakfast included - All inclusive - Spa 9.0 Wonderful 2,142 reviews $349 nightly $428 total Apr 6 - Apr 7 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=101124286&PinnedHotelID=101124286&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/25000000/24320000/24318500/24318436/7f8ccf94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - 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All Inclusive Zona Hotelera - Pool - All inclusive - Spa - Pet friendly 8.8 Excellent 2,279 reviews $301 nightly $369 total Apr 6 - Apr 7 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=69562378&PinnedHotelID=69562378&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=860332&PinnedHotelID=860332&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=860332,101124286,24318436,110483696,80279416) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site ### Food and drink - Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM - 2 bars/lounges - 3 restaurants - A beach bar - Couples/private dining ### Restaurants on site - CÔTÉ À COSTA - JOYA - K’UHUL ### Things to do - 2 outdoor pools - Art gallery - Beach yoga - Health club - Library - Shopping - Wine tasting room - Winery release events ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 1,400 square feet of conference space ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - Marina - On the beach - On the waterfront - Pool cabanas (surcharge) - Pool loungers - Pool umbrellas - Rooftop terrace ### Spa - 9 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Outdoor treatment areas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) ### More - 3 floors - Built in 2001 - Double-glazed windows - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 50-inch flat-screen TV with satellite channels - MP3 dock ### Food and drink - Champagne service - Espresso maker - Free bottled water - Free stocked minibar - Limited room service ### More - Air conditioning - Ceiling fan - Desk - Free international calls - Iron/ironing board on request - Laptop workspace - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Zoetry Paraiso de la Bonita Riviera Maya Puerto Morelos Zoetry Paraiso Bonita Riviera Maya All Inclusive Puerto Morelos Zoetry Paraiso Bonita Riviera Maya All Inclusive Zoetry Paraiso Bonita Riviera Maya Puerto Morelos Zoetry Paraiso Bonita Riviera Maya Zoetry Paraiso Bonita Riviera Zoetry Paraiso de la Bonita Riviera Maya Zoetry Paraiso de la Bonita Riviera Maya All Inclusive Paraiso de la Bonita a Luxury Collection Resort Riviera Maya Zoetry Paraiso de la Bonita Riviera Maya Optional All Inclusive ## Frequently asked questions ### Does Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort have a pool? ### How much does it cost to stay at Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort? ### Is Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort pet-friendly? ### How much is parking? ### What time is check-in at Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort? ### What time is check-out at Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort? ### Are there all-inclusive benefits at Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort? ### Where is Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.2 Amenities ### 9.8 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 67 8 - Good 11 6 - Okay 5 4 - Poor 1 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### richard Feb 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities The suite we were given was beautiful, the staff very friendly and accomodating and the food at the restaurants was beyond my expectations. ##### richard Stayed 4 nights in Jan 2026 ### 8/10 Good #### Alicia Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff here is excellent. If you are looking for a relaxing vacation this is the place. ![Special coffee dessert](https://a.travel-assets.com/ugc/hotel-reviews/bfe7302b-92a9-4a78-9ebf-95adc7c50411-1767465375725.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Walking to the room](https://a.travel-assets.com/ugc/hotel-reviews/4e248911-2067-497c-afd6-a87c43ab0866-1767465379066.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Poolside](https://a.travel-assets.com/ugc/hotel-reviews/945fc1ca-8500-409c-a378-b1b55b5f64fa-1767465378379.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from the outdoor restaurant](https://a.travel-assets.com/ugc/hotel-reviews/ff783c91-9531-4c1b-afc4-8e0acc058cf5-1767465377327.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alicia Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Heather Jan 31, 2026 Liked: Cleanliness, amenities, property conditions & facilities Our stay here was truly amazing and relaxing! The resort is absolutely beautiful and we very much enjoyed the authentic decor and cuisine. We can not say more wonderful things about every single staff, especially the butlers! They were extremely accommodating to our every need and want! We can not wait to return! ##### Heather Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Maningbe Oct 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Customer service from the staff was a 10/10 we felt like VIP the entire stay! ##### Maningbe Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Christopher Dec 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent trip overall. Beautiful resort. Amazing food. Extremely friendly staff. We have been to Mexico about 5-6 times in the last few years, and this is the best resort we've been to yet. Would be delighted to return. ##### Christopher Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Milos Dec 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great resort, AMAZING staff, and excellent food & drinks. Unsung heroes who made our trip extra special, Eduardo Iran Jarib Mauricio Eugenio Cath Ricardo Miguel Yeni Enrique Salvador Alexis Thank you all! We can’t wait to be back 😊 ![](https://a.travel-assets.com/ugc/hotel-reviews/c6549f97-d46b-454f-9569-264e037ee7e2-1765636866118.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/805129e7-3dd4-4451-988a-c2d6b85846bb-1765636867697.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8329fede-f886-4f5f-a4fd-3f91b2899a52-1765636866563.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6ca17b3f-f7d4-4222-9245-6a0122523378-1765636868515.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Milos Stayed 9 nights in Dec 2025 ### 10/10 Excellent #### Renee Feb 1, 2026 Liked: Property conditions & facilities The BEST RELAXING EVER! I was warmly greeted upon entering, shown the property and was waited on hand and foot. Enrique Levya, Norma, who took great care of me. Made sure I was well accommodated. Yessenia that gave my the BEST MASSAGE OF MY LIFE. The grounds of the property that is curated for relaxation and peace. What a wonderful job all team and staff did. Will definitely be back! ##### Renee Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Kristen Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was perfect! I will refer this place to all my friends. The staff was incredibly friendly and the food was amazing. Can’t wait to go back. ##### Kristen Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Cassandra Sep 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful luxurious stay! Food quality was amazing and staff were so kind! WARNING; be prepared for lots of wild life!!! ##### Cassandra Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Nicola Dec 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities We had such a wonderful stay at this resort and can’t say enough good things about the experience. From the moment we arrived, every single staff member was incredibly friendly and kind. There is a genuine feeling of care here. It truly feels like the staff are happy to be there, and that attention to detail shows in every part of the resort. Our room was elegant, simple, and thoughtfully designed, and having a private mini pool area made it feel extra special and relaxing. The food was excellent. Fresh juices, smoothies, and avocado toast at breakfast were a highlight for me as someone who eats healthy, though there were plenty of great options for everyone. The tacos were a standout for our other meals. We also had butler service during our stay, and Catherine and Enrique were absolutely fantastic. They went above and beyond to make sure we were comfortable and had everything we needed, and they truly elevated our entire experience. We would absolutely return and highly recommend it to anyone looking for a beautiful, peaceful, and well-cared-for getaway. ##### Nicola Stayed 6 nights in Dec 2025 ### 6/10 Okay #### Marjan Dec 1, 2025 Liked: Cleanliness, staff & service Disliked: Amenities The staff was kind and the hotel room was very comfortable. Unfortunately the advertisement as per hotels.com of 2 pools, beach service and a functional spa were false. There was one pool with the other under construction, no full spa experience and no beach service. The beach was small but there were areas on the lush property that if promoted, the guests could have experienced this. More construction of other bar areas was also being done during the day. The property perhaps should have stayed closed while these modifications and improvements were being made. We had a three night stay, but after the first night we left for another resort. ##### Marjan Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Kaila Oct 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff really made us feel like family and went out of their way to make sure that our stay was amazing! The food was the best food I've ever had at an all inclusive! No buffet and everything à la carte. The property is beautiful and tranquil and there is a lot of beautiful wildlife around that made you feel even more immersed in nature. The room was huge and beautiful and there was a wonderful ocean view. The only room for improvement is in the road leading to the hotel that had a lot of pot holes. However, even with that I am counting down the days to when I can go again! Amazing experience truly! ![](https://a.travel-assets.com/ugc/hotel-reviews/54e84011-80f4-43a7-8cc1-03739e130ddc-1761486543333.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5f4f8b39-fe97-4f0e-98cd-96329a465a8e-1761486543858.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b53386a3-90c1-40cb-89b7-6f57a265053d-1761486545148.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1e099523-25bb-4ce6-ae5b-8081d0fe5e35-1761486546652.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kaila Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Yanic Jan 28, 2026 Liked: Cleanliness, amenities, property conditions & facilities A Hidden Paradise at Paraiso De la Bonita 🌴✨From the moment we arrived at Paraiso De la Bonita, we knew we had discovered a hidden paradise. The warm welcome from Maria and Brandon at reception felt like a hug, instantly wrapping us in the magic of this serene resort. The luxurious spacious Hacienda style suites, just steps away from the beach, offered an oasis of comfort and elegance. Each morning, we were greeted by thoughtful housekeeping staff, and the tranquil atmosphere, surrounded by lush surroundings, created the perfect backdrop for relaxation. The boutique luxury resort beautifully showcases Mexican culture with a delightful mix of old and new designs, adding visual interest and comfort. While some areas are a work in progress, this only enhances the charm of the property. Dining was thoughtfully curated and exceptionally tasteful, with Eduardo M. ensuring we dined like royalty and Ritchie’s cappuccinos starting our mornings perfectly. Every member of the resort truly cares, providing top-notch service. Our butlers—Norma, Cath, Rodrigo, Vanz, and Enrique—pampered us like family. Eduardo Q. made us feel like the only guests, and Karen, the concierge, was always thoughtful with recommendations. Sofia, the star parrot, brought smiles with her greetings. General Manager Cesar embodies hospitality, treating us like family. In every corner of Paraiso De la Bonita, we found warmth, beauty, and unparalleled service. We cannot wait to return to this enchanting paradise!🌺❤️ ![](https://a.travel-assets.com/ugc/hotel-reviews/4d651a79-d956-4463-ace2-f9a26b5049cd-1769564895384.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e0d3dfa6-0af7-438e-b7c5-45d0652092f3-1769564902431.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4a03db61-6436-4e66-8477-1231283e1e3e-1769564908434.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/98077544-a584-48b9-8c35-a2b81afb5058-1769564917534.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yanic Stayed 8 nights in Jan 2026 ### 10/10 Excellent #### Nadija Nov 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities We had an absolutely wonderful stay. This resort is truly in a league with properties like Nizuc — not just in beauty, but in the entire guest experience. From the moment we arrived, we were greeted with warmth and genuine hospitality. The staff here is exceptional: incredibly kind, attentive, and thoughtful. Every interaction felt personal and sincere, and we never once felt like just another guest. The property itself is stunning — beautifully maintained, peaceful, and designed for true relaxation. The atmosphere is luxurious yet understated, with an emphasis on comfort and calm. Our room was immaculate and elegant, with those little details that make you feel truly cared for. The food and drinks were excellent, with plenty of variety and very high quality. We especially appreciated how the staff remembered our preferences and always went above and beyond. This is the type of resort where you can exhale — where you feel taken care of, respected, and welcomed. If you’re looking for a place that blends luxury with soul, this is it. We will absolutely be returning. ![](https://a.travel-assets.com/ugc/hotel-reviews/43d46bb9-d0d7-47e3-8892-aba36fb46e5e-1762545803761.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f45648d7-c63c-4cd2-b399-64fdac7c8b6f-1762545803516.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/51154922-18fb-4001-9c77-c77d62032b5e-1762545802048.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7ad3eb5c-bdb4-487c-84d9-c7deb354dee7-1762545800895.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nadija Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Tania Oct 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My stay was phenomenal. From my arrival to my checkout, everyone was so attentive and kind. The entire experience was personalized, with almost all staff calling me by name when they saw me. Daniel, Rene, and Alejandro offered exceptional customer service, ensuring I had everything I needed during my stay. The culture at the resort was inviting, personable, positive, and calming. Staying at the resort felt like an authentic experience of Mexican culture. The people, food, and environment made my stay feel like I was with family. I dined at all restaurants on the property and the food was fresh and flavorful consistently, while the service was outstanding. Spa services and activities were plentiful and enjoyable, with something for different personality types. I was a solo traveler and felt safe on the property. Cesar, the GM, even took time to introduce himself and make himself accessible. I look forward to adding this destination as an annual solo getaway! ##### Tania Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Paresh Dec 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities We had a great time! From check in to departure, the staff was extremely courteous and helpful. The rooms are large and well-appointed with a comfortable bed and a huge bathroom. All rooms are ocean facing, and we also had large balconies. We spent most of the time at the main pool. Breakfast: there is an extensive ala carte menu with tacos that are prepared to order. There is a small buffet with fruit etc. for breakfast, This restaurant also serves Mexican food for lunch and dinner. The Mediterranean restaurant is open for dinner, with a mix of Italian and French dishes. There is also a Latin themed outdoor restaurant near the pool. The food was always delicious and well presented. While the menus are extensive, I can see that one may run out of new dishes if staying for more than 5-7 days. The property itself is clean and situated within natural surroundings with numerous birds and coati families! As expected, there is Sargassum weeds in the sea. The narrow beach is cleared of weeds several times a day, but this is not a resort where one would spend a lot of time on the beach. We found the service to be exceptional. A big thanks to our butlers Cath and Enrique, as well as Jesus and Jose who served us at the pool. However, every staff member was very helpful and quickly resolved the minor issues we encountered. Don't be discouraged by the potholes in the road to the resort; a slice of heaven exists beyond the gate! ##### Paresh Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Talmadge Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a resort you visit for total relaxation. No crazy out of control parties, no crazy drunk and loud tourists. It’s total relaxation!! The staff is the best…bartender Luis(Wicha)and Alberto(El Senor) are the best. Bar server Candido(Candi) is so attentive at the pool. And night bar manager,Gregoria(El Jefe) is the nicest and most attentive manager!! The GM Ceasar(Guapo) gives every guest his personal number and he responds within 1 minute when you “What’s App” him. Go see for yourself and seek out these guys, they will give you the best vacation experience. Also, the food is so good and fresh. Order the “tiger shrimp”, it’s as good as a lobster plate. Oh and try the “potato soup” for dinner appetizer…out of this world. And always order the desert cuz it’s so delicious everytime. The wife and I never left the resort for the 3 nights we stayed there. Will go back every year! Beautiful resort and people and service! 🙏🇲🇽 Malibu Tomas ##### Talmadge Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### jamal Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Incredible Babymoon with amazing service & a beautiful resort My wife and I stayed at Paraiso de la Bonita for our babymoon and had an amazing experience. The staff and management went above and beyond from the moment we arrived, even getting Heineken Zero for my pregnant wife so she could enjoy a non-alcoholic beer. Service throughout the resort was warm, attentive, and genuinely caring. The food was excellent, especially dinner and the breakfast spread was the best we’ve seen at an all-inclusive, with fresh juices, pastries, a full menu, and breakfast tacos made right in the dining room. The bartenders were fun and creative (big shout-out to Luis), and Raul in the restaurant made every dinner feel special. They also remembered my wife’s uncommon allergies by day three and always double-checked her meals. Our plunge pool suite was beautiful, peaceful, and spotless, with a spa-like rain shower and a private pool big enough for both of us to relax comfortably. Room service was great, and a couple of days we didn’t even want to leave the suite. Like most of Cancun in the fall, the beach has seaweed, but the resort is designed so well that from the pool and rooms you only see the turquoise water. While the saltwater pool was under construction, everything else more than made up for it. If you want a quiet, adults-only, upscale all-inclusive with fantastic service, great food, and beautiful suites, this is the place. We will absolutely be back. ##### jamal Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Jonathan Nov 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My wife and I stayed at Paraiso de la Bonita for our anniversary, and it couldn’t have been more perfect. From the moment we arrived, the staff made us feel incredibly welcome. We were greeted by Eduardo and Brandon with a refreshing drink and a quick tour before meeting Pamela, the concierge, who helped us plan activities for our stay. Khaled, the bellhop, drove us to our suite in the resort’s “Rolls Royce” golf cart, and Enrique, our butler, created a chat to handle any requests. Our original room happened to be near a renovation area and in need of a refresh on amenities, but before we even mentioned it, both Khaled and Enrique notified management and promptly arranged for us to be moved to a new suite. Their attentiveness set the tone for the exceptional service we experienced all weekend. The property is stunning, with beautiful grounds, ocean views, and a calm, luxurious atmosphere. We spent most of our time relaxing by the pool with great service and enjoyed a beach day arranged by Enrique. Our suite was spotless and romantic, featuring a rainfall shower, soaking tub, and private plunge pool. Every meal was exceptional beautifully presented and delicious. Roger and David were wonderful servers, and Raul, the manager at Ku'Hul, surprised us with a special table and sparkling wine for our anniversary dinner. The attention to detail and genuine warmth of the staff made our stay unforgettable. Highly recommend Paraiso de la Bonita for a relaxing, romantic escape! ##### Jonathan Stayed 4 nights in Oct 2025 ### 6/10 Okay #### Dominique Dec 9, 2025 Liked: Property conditions & facilities I recently stayed at Paraiso La Bonita and want to start with the positives: the staff were exceptionally friendly and engaged, and the room was large, beautiful, and exactly as pictured. With the recent Marriott takeover, I see real potential and would consider returning. That said, several gaps kept this from feeling like a true 5-star experience. Service was consistently slow—both at the restaurant and especially at the pool, where it regularly took 30+ minutes just to place an order or receive a drink. Beach chairs were often unavailable as well. The staff were lovely, but the operation needs stronger systems and oversight. Dining options were also limited. Breakfast was fantastic, but with only two restaurants open for lunch and dinner, the menus quickly became repetitive during my five-night stay. Given how remote the property is, more variety or rotating specials would make a big difference. Room-service offerings were also minimal and not particularly impressive. Mid-stay, my room developed a strong drainage odor and a significant number of drain gnats, which led to multiple bites. Although I reported it, no one followed up. My room phone also never worked despite several requests, and housekeeping tended to be slow. The resort has strong potential under Marriott, but improvements in service speed, dining variety, and room maintenance are needed to deliver a true 5-star experience. ![](https://a.travel-assets.com/ugc/hotel-reviews/21c5a2b9-afc8-4042-ac95-dc6211eceb56-1765290217658.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dab65cd2-442e-4443-aa12-f1f11872ca42-1765290218221.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/618f6023-95fb-4a40-88d3-b5e29dbfb3f0-1765290218125.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/716ad94a-b67e-4ad2-8570-49e19c1dfe2e-1765290217841.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dominique Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Ana Oct 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed 4 nights and 5 days at this resort to celebrate my best friend’s birthday, and it was amazing! Service was truly 10/10 everyone was exceptional, friendly, and welcoming. I booked our trip in August for our October stay and reached out to see if they offered personalized room decorations. Pamela, the Chief Concierge, was incredible — quick to respond, detail-oriented, and made sure everything, including our airport pickup, went smoothly. Communication was seamless thanks to a 24-hour WhatsApp group chat the staff created, which made booking our massages (thank you Noel and Mellisa), meditation session with Mauricio, and pastry-making class so easy. We celebrated my bestie’s birthday at the Piano Bar with live piano music — such a lovely touch! The K’uhul restaurant was excellent, the French toast is a must-try! I also enjoyed the late-night room service and dining at Joia. It rained on and off, but I was so impressed with how efficiently the team kept everything spotless and dry. The spa was under renovation, but services were still available. Our room was spacious, clean, and had a plunge pool, though we mostly enjoyed the stunning main pool. Don’t be discouraged by the bumpy road in, it’s being fixed and the resort is gorgeous! Special thanks to Pamela, Rene, Ivan, Mauricio, Daniel, and Alejandro for making our stay unforgettable. I rarely visit the same place twice, but I’m already planning to return for my birthday in January! ![](https://a.travel-assets.com/ugc/hotel-reviews/2d02f5aa-68d6-40c6-8266-4f8b0ec8d96d-1760197450140.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/24d79d88-cb43-4cca-a7b8-dc3c3a86b1cf-1760197450170.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aa12f4d6-423b-41ea-a434-901906701886-1760197450062.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9d4e31d1-1e65-49f5-8639-6704d4da4337-1760197450160.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ana Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Ashlyn Sep 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We picked this place for our honeymoon and the experience was absolutely flawless from the moment we got there until the second we left. Brandon somehow made every meal feel like a celebration. Raoul anticipated our needs before we knew we had them. Moises gave us an arrival tour that actually helped instead of just pointing at stuff. Jose elevated poolside service into an art form. Javier cooks like he trained at Le Bernardin and decided to dedicate his life to making honeymooners lose their minds over food (even the oatmeal was somehow transcendent). Osvaldo is a bartending wizard; his tequila tasting session became a fascinating deep dive into agave regions and family distilleries that had us taking notes. The incredible Juanjo introduced us to Mexican wines that completely changed our assumptions about what's possible south of the border. Mauricio is straight up the GOAT of hospitality; from morning yoga to fascinating conversations (in three languages) about everything from meditation to local history. He embodies that rare combination of deep knowledge and genuine warmth that makes you feel like you're in the presence of someone who has figured out how to live well and help others do the same. Cesar kept us connected to everything happening through perfectly timed texts about classes and activities. The rooms made us feel like royalty. Seriously, don't miss this spot. The whole experience was so good we're already planning our return. ![](https://a.travel-assets.com/ugc/hotel-reviews/1700e725-4542-4688-b38c-3df3e69bc08a-1758034451727.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/28fadbe3-d6c7-47a9-8b47-d4be34a6d302-1758034451946.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/83159cfc-b77d-4666-932a-4bbed4f925b5-1758034451818.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9ede09d0-23aa-4add-9222-7982cec0488c-1758034451905.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ashlyn Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Corie Jun 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A perfect, peaceful, non-touristy place! Lovely pools and excellent service. We loved K’uhul for its laid-back atmosphere and menu that included some traditional Yucatán fare. The Joya grille was great for lunch, served poolside if you choose. The Côté à Costa restaurant had excellent beef carpaccio, but was just ok for us. We would have loved more local/traditional food/music options for a more authentic feel. Without a car/shuttle, you’re not close enough to walk anywhere to experience the local culture. We loved the wildlife, but by Day 6, there was animal poop everywhere. It was cleaned up, but you had to watch your step for a day or so. We upgraded from a ground floor plunge pool room to a top floor suite and we were glad we did. Privacy, beautiful views, and we don’t mind stairs. The bed is firm, not very comfortable for us. They accommodated my husband’s allergy to down, so the bedding might have been more plush if we would have had that option. We recommend: Hooks for wet items, Eye masks (no blackout curtains), Throw blanket, Remove scales in bathrooms. There is limited beach/water access. Sargassum makes beach strolls impossible. If swimming in crystal clear waters is what you want, maybe choose a different time of year to go. They do what they can, but it’s everywhere. Massages are worth the splurge. We did not take any of the classes because 4 pm is prime siesta time before dinner. We heard mixed reviews. Overall, we loved it! Can’t wait to return! ![A wonderful variety of cocktails served all day/night](https://a.travel-assets.com/ugc/hotel-reviews/62e1e707-3cc8-47a1-8371-ccec4b228f94-1750267026782.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Incredible tacos!](https://a.travel-assets.com/ugc/hotel-reviews/0ad9d3e7-b96c-4e90-a3e5-6ff19864ec14-1750267026778.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![In June, the sargassum was pretty heavy.](https://a.travel-assets.com/ugc/hotel-reviews/abcf938d-7a9f-4f6d-9b17-e4655d640914-1750267026665.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beautiful food, excellent service.](https://a.travel-assets.com/ugc/hotel-reviews/02a25860-c160-4a89-be6d-7a4d1d6e2dc2-1750267026663.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Corie Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Macy Feb 12, 2026 Liked: Cleanliness, amenities, property conditions & facilities We had such a great stay from February 2nd to February 8th. Our room was spotless and exactly as pictured. Spacious, beautiful, and with amazing views. The bed was incredibly comfortable, and housekeeping kept everything immaculate each day. Our butler, Fernando, and the GM, Cesar, were truly exceptional. They checked in on us regularly and made sure we felt taken care of the entire time. The level of service really stood out. The resort is peaceful and leans toward a quieter, more mature crowd, which made it perfect for our honeymoon. We loved the calm, relaxing atmosphere. The beach access is just steps away, which was such a bonus. We did have a brief issue with lukewarm water in our room, but it was resolved immediately. The team even offered us a Bali bed and champagne as a courtesy, which was such a thoughtful gesture. The food and overall service were wonderful. The only minor downside was the cooler weather during our stay, which of course had nothing to do with the resort. If you’re looking for a quiet, relaxing getaway with attentive service, we would absolutely recommend staying here. ##### Macy Stayed 6 nights in Feb 2026 ### 10/10 Excellent #### Sarah Gigantino Feb 10, 2026 Liked: Cleanliness, amenities, property conditions & facilities Very clean resort, staff was wonderful, food was delicious, environment was serene and relaxing. Truly felt like paradise! ![](https://a.travel-assets.com/ugc/hotel-reviews/6ebb1145-dc57-49f9-b3b4-8885005264ab-1770689023206.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c6f040fe-c023-45e0-ae24-2e2fa1c4fee1-1770689021431.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/31d21b04-fb0a-4432-8f39-dfdadd42db8d-1770689024305.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/da72be4d-6315-4dbb-b1a3-c58223daea6a-1770689024827.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sarah Gigantino Stayed 3 nights in Feb 2026 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [Muchin Hotel](https://www.expedia.com/Cancun-Hotels-Muchin-Hotel.h48823980.Hotel-Information) - [Hotel Caracol Puerto Morelos](https://www.expedia.com/Cancun-Hotels-HOTEL-CARACOL-PUERTO.h49183115.Hotel-Information) - [Aldea Maya-Ha Cabañas con cenotes](https://www.expedia.com/Puerto-Morelos-Hotels-Aldea-Maya-Ha-Cabanas-Con-Cenotes.h71802181.Hotel-Information) - [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.com/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) - [Sensaciones Motel Boutique - Adults Only](https://www.expedia.com/Cancun-Hotels-Sensaciones-Motel-Boutique-Adults-Only.h11260069.Hotel-Information) - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.com/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) - [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.com/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) - [Hotel Marina El Cid Spa & Beach Resort All Inclusive](https://www.expedia.com/Cancun-Hotels-Hotel-Marina-El-Cid-Spa-Beach-Resort-All-Inclusive.h1319425.Hotel-Information) - [Ocean Coral & Turquesa All Inclusive](https://www.expedia.com/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) - [Sensira Resort & Spa Riviera Maya – All Inclusive](https://www.expedia.com/Puerto-Morelos-Hotels-Sensira-Resort-Spa.h60598682.Hotel-Information) - [Grand Residences Riviera Cancun, All Inclusive](https://www.expedia.com/Puerto-Morelos-Hotels-Grand-Residences-Riviera-Cancun.h102391783.Hotel-Information) - [Layla Guesthouse 'Selva'](https://www.expedia.com/Cancun-Hotels-Layla-Guesthouse-Selva.h22318726.Hotel-Information) - [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.com/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) - [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.com/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) - [Glamping Mama Loo MM](https://www.expedia.com/Cancun-Hotels-Rotamundos-Mama-Loomm.h50981598.Hotel-Information) - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.com/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) - [Desire Pearl Mansion! 3 weeks available in 2024!](https://www.expedia.com/Desire-Pearl-Mansion-3-Weeks-Available-In-2024.h96471448.Hotel-Information) - [Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only](https://www.expedia.com/Cancun-Hotels-Hideaway-At-Royalton-Riviera-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h8825616.Hotel-Information) - [Desire Riviera Maya Resort, Couples Only - Adults Only All Inclusive](https://www.expedia.com/Cancun-Hotels-Desire-Riviera-Maya-Resort-All-Inclusive-Couples-Only.h920528.Hotel-Information) - [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.com/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) - [Flights to Benito Juárez](https://www.expedia.com/Destinations-In-Benito-Juarez.d553248635640645911.Flight-Destinations) - [Benito Juárez Vacations](https://www.expedia.com/Benito-Juarez.d553248635640645911.Destination-Travel-Guides) - [Car rentals near Benito Juárez](https://www.expedia.com/Destinations-In-Benito-Juarez.d553248635640645911.Car-Rental-Destinations) - [Benito Juárez Vacation Rentals](https://www.expedia.com/Destinations-In-Benito-Juarez.d553248635640645911.Vacation-Rental-Destinations) - [Things to do in Benito Juárez](https://www.expedia.com/Things-To-Do-In-Benito-Juarez.d553248635640645911.Travel-Guide-Activities)