Maroma, A Belmond Hotel, Riviera Maya

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Luxury
5.0 star property
9.6

Exceptional

Riviera Maya's renovated beach haven

White sand beaches welcome guests to a private paradise with beachfront dining. Rejuvenation awaits at the Guerlain spa with aromatherapy and body treatments. The concierge can arrange sailing excursions or scuba diving adventures to complete your luxurious coastal retreat.

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included

Room options

Available filters for rooms
Showing 15 of 15 rooms

Deluxe Room, Ocean View (Deluxe Ocean View Room)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Ocean View Premium Suite

  • Ocean view
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

Garden View Premium Suite

  • Garden view
  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Garden View (Deluxe Garden View Room)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite, Ocean View (Ocean View Junior Suite)

  • Ocean view
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1119 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

Signature Suite, Private Pool, Oceanfront (Pavo Real)

  • Ocean view
  • 925 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Plunge Pool)

  • Ocean view
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Garden View

  • Garden view
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Signature Villa, 2 Bedrooms, Oceanfront (Plunge Pool - Xuxu)

  • Ocean view
  • 1141 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

Suite, 2 Bedrooms, Oceanfront (Plunge Pool)

  • Ocean view
  • 1184 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

Signature Villa, 2 Bedrooms, Private Pool (Mariposa)

  • Ocean view
  • 1141 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

Signature Villa (Maroma)

  • Ocean view
  • Sleeps 10
  • 4 King Beds

Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Maroma, a neighborhood in Playa del Carmen, Maroma, A Belmond Hotel, Riviera Maya is near the airport and on a private beach. Quinta Avenida and Puerto Morelos Town Square are notable landmarks, and if an activity is on the agenda, check out El Camaleón Mayakoba Golf Course. Traveling with kids? Don't miss Xcaret Eco Theme Park. Kayaking and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and horse riding nearby. Visit our Playa del Carmen travel guide
Map
Carretera Cancun Tulum Km 51, Riviera Maya, Playa del Carmen, QROO, 77710

What's nearby

  • A wooden pathway leading to a beach with palm trees and thatched-roof huts.
    Paradise Beach
    10 min drive - 3.3 miles
  • A beach with palm trees, a thatched-roof hut, and a marina with boats.
    Maroma Beach
    10 min drive - 2.2 miles
  • Playa Paraiso Golf Course
    7 min drive - 2.9 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    8 min drive - 3.1 miles
  • El Camaleón Mayakoba Golf Course
    15 min drive - 8.6 miles

Getting around

  • Cancun Intl. Airport (CUN)
    40 min drive

Restaurants

  • Alberca - Pool - Bar
    15 min drive
  • La Laguna
    10 min drive
  • El Pajarito
    6 min walk
  • Tequila Bar
    1 min walk
  • Star Café
    9 min drive

About this property

Maroma, A Belmond Hotel, Riviera Maya

  • Luxury boutique hotel renovated in 2022 and located near El Camaleón Mayakoba Golf Course
  • A short walk from Maroma Beach, Maroma, A Belmond Hotel, Riviera Maya provides free full breakfast, an airport shuttle, and a beach bar. This hotel is a great place to bask in the sun with a private beach, beachfront dining, and beach massages. Indulge in aromatherapy, a massage, and a body treatment at Maroma Spa by Guerlain, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mexican cuisine. The 24-hour gym offers fitness classes and Pilates classes; other things to do include sailing, scuba diving, and volleyball. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a grocery/convenience store and a terrace.
  • You'll also find perks like:
    • Free self parking and valet parking
    • Limo/town car service, free bicycle rentals, and express check-out
    • Express check-in, babysitting (surcharge), and outdoor furniture
  • Room features
  • All 72 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like furnished patios and pillow menus.
  • Other amenities include:
    • Highchairs, baby baths, and children's slippers
    • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
    • Designer toiletries, tubs or showers, and hair dryers
    • Flat-screen TVs with premium channels
    • Balconies or patios, wardrobes/closets, and toaster ovens

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: EarthCheck. For more information on what this certification requires and verifies, please visit their website.
  • This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Frequently asked questions

Is Maroma, A Belmond Hotel, Riviera Maya pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 11 lbs per pet. There's a deposit of MXN 4000 per stay and a fee of MXN 4000 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Maroma, A Belmond Hotel, Riviera Maya?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Maroma, A Belmond Hotel, Riviera Maya on Oct 25, 2026 start from $1,084, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Maroma, A Belmond Hotel, Riviera Maya?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Maroma, A Belmond Hotel, Riviera Maya?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Maroma, A Belmond Hotel, Riviera Maya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3200 per vehicle applies.

Where is Maroma, A Belmond Hotel, Riviera Maya located?

Nestled on the beach, this Maroma hotel is within 12 mi (20 km) of El Camaleón Mayakoba Golf Course, Quinta Avenida, and Puerto Morelos Town Square. Xcaret Eco Theme Park is 17.1 mi (27.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Maroma, A Belmond Hotel, Riviera Maya Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 112 out of 130 reviews
Rating 8 - Good. 13 out of 130 reviews
Rating 6 - Okay. 3 out of 130 reviews
Rating 4 - Poor. 1 out of 130 reviews
Rating 2 - Terrible. 1 out of 130 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautifully maintained but the best part was the incredible staff. Everyone was so happy and friendly.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Service, staff and amenities were amazing.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belmond always delivers exceptional service—Belmond Maroma is no different. The staff are amazing the facilities, recently renovated, are impeccable.
Stayed 9 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
We had a wonderful short stay at the Belmond Maroma to celebrate our engagement. The staff and their service were top notch. In particular, Emanuel took great care of us. The spa was wonderful for both treatments and some time in the hot/cold plunges, steam and sauna. The restaurants were picturesque right on the beach - we particularly liked breakfast with the fresh juices of the day and daily changed pastries. The gym setup is excellent and the daily complimentary activities rounded out our stay. From the arrival welcome ritual to the departure treats, the staff was unbelievably hospitable. They even made us custom hats that said fiance/fiancee! We will definitely be back.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel with local flora & fauna

Incredible hotel, well thought out with attention to detail. Our butler Jean-Luc was extremely helpful and reactive with all of our requests. Loved that it was smaller occupancy compared to other hotels in the area, with plenty of opportunities to see flora & fauna. We really enjoyed the meal at Woodend, breakfast was great, but found the lunch/dinner food at Casa Mayor to be a bit mediocre. Spa was wonderful, Claudia gave a great massage and the hydrotherapy pools are a nice touch. Also very nice to have access to this everyday. One minor negative comment: tipping culture is out of hand and highly Americanized - minimum 18%-25% is expected for pretty much everything at the hotel and listed as suggested gratuity - including the breakfast which is included in price of the room. They give you a bill at the end of included breakfast with what your breakfast would have cost had you paid for it, and the amount is incredibly overpriced (i.e. around 80-100 USD for 2 persons) with the assumption you will tip 18-25% of that cost. At around 1,000 USD a night for a room, the hotel should ensure they pay their staff enough to not have to rely on tipping culture. Other parts of Mexico, including Mexico City have an expectation of 10-15% tips. Lastly, the saragassum was definitely present throughout our stay (August 2025) but the pools and option to go snorkeling nearby was sufficient to not affect our holiday. We sincerely appreciated our stay and look forward to staying again.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maroma rocks!

I love this hotel.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belmond Paradise away from home.

The service was excellent throughout the hotel. All the staff especially Moises in the resturant & Sergio by the beach. Rafa at the hospitality desk.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no other words other than Maroma is magical. Pictures don't fully capture its essence; it's felt the moment you arrive. The care and attention to detail for each guest is truly remarkable, and deeply genuine. My stay was unlike anything I have ever experienced in the best way possible. Every person who works here is so kind and helpful. Nestled between the jungle and ocean, it is such a reprieve from everyday life. The amenities are luxurious, and it is such a relaxing and peaceful environment. I will be back and recommend anyone to book a stay. It's well worth it.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel, well thought out with attention to detail. Our butler Jean-Luc was extremely helpful and reactive with all of our requests. Loved that it was smaller occupancy compared to other hotels in the area, with plenty of opportunities to see flora & fauna. We really enjoyed the meal at Woodend, breakfast was great, but found the lunch/dinner food at Casa Mayor to be a bit mediocre. Spa was wonderful, Claudia gave a great massage and the hydrotherapy pools are a nice touch. Also very nice to have access to this everyday. One minor negative comment: tipping culture is out of hand and highly Americanized - minimum 18%-25% is expected for pretty much everything at the hotel and listed as suggested gratuity - including the breakfast which is included in price of the room. They give you a bill at the end of included breakfast with what your breakfast would have cost had you paid for it, and the amount is incredibly overpriced (i.e. around 80-100 USD for 2 persons) with the assumption you will tip 18-25% of that cost. At around 1,000 USD a night for a room, the hotel should ensure they pay their staff enough to not have to rely on tipping culture. Other parts of Mexico, including Mexico City have an expectation of 10-15% tips. Lastly, the saragassum was definitely present throughout our stay (August 2025) but the pools and option to go snorkeling nearby was sufficient to not affect our holiday. We sincerely appreciated our stay and look forward to staying again.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnífico y excelente.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El mejor hotel

Mi hotel favorito
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

5 🌟🌟🌟🌟

Dette var høydepunktet på turen vår som var 4 uker i Mexico. Verdens mest sjarmerende hotell. En drøm å bo her!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful resort in a beautiful location. Great staff, charming rooms, wonderful view and absolutely amazing service. This is one of the best experiences in MEXICO.
Stayed 4 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort
Stayed 1 night in Mar 2021
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Literally on the beach, could see the ocean and hear the waves at all times
Stayed 2 nights in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming and Authentic

Great staff, charming rooms with nice hammock on patio. The included breakfast is just fantastic. All food is well thought, prepared and of super quality just like everything at this place. Pricey, but very charming.
Stayed 2 nights in Nov 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaje

El servicio excelente, la comida tbien aunque los precios son altos y el cuarto necesita una remodelacion
Stayed 4 nights in Nov 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful view, customer service, and hotel. We rode out hurricane Zeta but we still enjoyed our stay. This is the place to stay if you want to feel like family.
Stayed 3 nights in Oct 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay At The Belmond

Our stay at the Belmond Maroma was absolutely perfect. The service was spectacular. The staff was friendly and so helpful with anything we wanted. It's a beautiful resort in a beautiful location. I would highly recommend this hotel.
Stayed 7 nights in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent service and staff. Best beach in the world.
Stayed 4 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding food and service, great beach and beach amenities
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

maroma

another wonderful stay at Maroma. The people make this resort super special
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third visit to the Maroma and I know I'll be back again soon. It is beautifully built and landscaped, the food is wonderfully prepared and varied, the staff is friendly and more than helpful, the rooms are lovely, the beach is perfect. Everyone works hard to make it as beautiful as it always is. My favorite thing? Seeing the sunrise over the beach. The jungle view from our terrace. Another favorite? A big dish of guacamole sitting at the bar in the late afternoon. Least favorite thing? Several loud children playing in the pool late at night. (This was never a problem during previous stays) An adults-only policy would be welcome. Thank you to everyone!
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belmont Maroma is amazing! I have already looked into going back and we haven’t even left here. The food was fantastic which is always a big concern for me when traveling to Mexico as I’ve had bad experiences at an all inclusive resort in Mexico before. The food at Belmont was fantastic! Overall we had a blast and can’t wait to return.
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome small boutique hotel with exquisite service! Food was awesome! We will be back.
Stayed 10 nights in Jan 2020