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Hoshino Resorts KAI Poroto

4.0 star property
A peaceful retreat where traditional Japanese culture meets contemporary amenities, surrounded by natural beauty that refreshes both body and mind

Choose dates to view prices

Located near Upopoy National Ainu Museum and Park, Hoshino Resorts KAI Poroto offers an authentic Japanese experience. Enjoy a massage or relax in the indoor mineral hot spring with free WiFi. The upscale ryokan provides self parking and free coffee/tea in the lobby.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Western-style Room TA3, Non Smoking

Western-style Room TA3, Non Smoking | Minibar, in-room safe, free WiFi

Western-style Room TA3, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Rainfall showerhead
Toilet with electronic bidet
Hair dryer
Minibar
  • 452 sq ft
  • Lake view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Western-style Room FA4, Non Smoking

Western-style Room FA4, Non Smoking | Minibar, in-room safe, free WiFi

Western-style Room FA4, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Rainfall showerhead
Toilet with electronic bidet
Hair dryer
Minibar
  • Lake view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Western-style Room with Outdoor Bath RA3, Non Smoking

Western-style Room with Outdoor Bath RA3, Non Smoking | Minibar, in-room safe, free WiFi

Western-style Room with Outdoor Bath RA3, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Toilet with electronic bidet
Separate bathtub and shower
Rainfall showerhead
Hair dryer
Private bathroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese-style Suite with Outdoor Bath RB2, Non Smoking

Japanese-style Suite with Outdoor Bath RB2, Non Smoking | Minibar, in-room safe, free WiFi

Japanese-style Suite with Outdoor Bath RB2, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bathtub and shower
Private bathroom
Toilet with electronic bidet
Spring water bathtub
Hair dryer
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Map
1-1018-94 Wakakusa, Shiraoi, Hokkaido, 059-0902

What's nearby

  • Upopoy National Ainu Museum and Park - 1 min walk - 0.1 miles
  • Shiraoi Tourist Information Center - 6 min walk - 0.4 miles
  • Jigokudani - 26 min drive - 20.4 miles
  • Lake Shikotsu - 33 min drive - 23.9 miles
  • Shikotsu-Toya National Park - 37 min drive - 29.8 miles

Getting around

  • Noboribetsu Station - 26 min drive
  • New Chitose Intl. Airport (CTS) - 41 min drive

Restaurants

  • ‪sweets cafe ななかまど -イレンカ- - ‬4 min walk
  • ‪グラナダ - ‬13 min walk
  • ‪大鳳 中華レストラン - ‬13 min walk
  • ‪Joe'z Kitchen - ‬20 min walk
  • ‪回転寿司クリッパー 白老店 - ‬8 min drive

About this property

Hoshino Resorts KAI Poroto

Upscale ryokan near Upopoy National Ainu Museum and Park
Hoshino Resorts KAI Poroto provides an indoor mineral hot spring (onsen) and more. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Coffee/tea in the lobby, a 24-hour front desk, and smoke-free premises
  • An elevator
Room features
All guestrooms at Hoshino Resorts KAI Poroto feature comforts such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • Flat-screen TVs with digital channels
  • Mini fridges and heating

Similar properties

Exterior
Lake Toya Tsuruga Resort Hikari no uta
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 37 reviews
$369 nightly
The price is $411
Jan 22 - Jan 23
Lake Toya Tsuruga Resort Hikari no uta

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hoshino Resorts KAI Poroto Ryokan
Hoshino Resorts KAI Poroto Shiraoi
Hoshino Resorts KAI Poroto Ryokan Shiraoi

Frequently asked questions

Is Hoshino Resorts KAI Poroto pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hoshino Resorts KAI Poroto?

As of Jan 12, 2026, prices found for a 1-night stay for 2 adults at Hoshino Resorts KAI Poroto on Jan 13, 2026 start from $391.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hoshino Resorts KAI Poroto?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hoshino Resorts KAI Poroto?

Check-out is at noon.

Where is Hoshino Resorts KAI Poroto located?

Situated in Shiraoi, this ryokan is steps from Upopoy National Ainu Museum and Park.

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Reviews

Hoshino Resorts KAI Poroto Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 86 out of 108 reviews
Rating 8 - Good. 18 out of 108 reviews
Rating 6 - Okay. 2 out of 108 reviews
Rating 4 - Poor. 1 out of 108 reviews
Rating 2 - Terrible. 1 out of 108 reviews

Reviews

10/10 Excellent

Wu Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The onsen is extraordinary, and the meals are great
Stayed 1 night in Sep 2025

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, harmonious with fantastic view. Very courteous staff. It was a top quality stay.
Stayed 1 night in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very spacious and nice, design and ambience are so great. It will be better if it can offer upgrade option for dinner, and offer transfer service to JR station.
Stayed 1 night in Dec 2025

10/10 Excellent

Rachel Lai Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, high quality food, onsen was amazing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cyriac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is the place to stay.

This is an absolutely outstanding place. Unique, gorgeous architecture, top quality.
Stayed 1 night in Jul 2025

10/10 Excellent

Shu Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing stay
Stayed 1 night in Dec 2023

10/10 Excellent

Chantelle

Liked: Cleanliness, amenities, property conditions & facilities
Two words: the view!! It was one of the best resort we’ve stayed in. An easy 8 minute walk from the train station or 5 min taxi ride. Located next to the Ainu museum. The staff were friendly and super hospitable. When we got there we were assigned a hostess would gave us a tour of the resort and amenities. The outside livable onsen was amazing, relaxing, and had the most beautiful views of the lake and mountains. The insider onsen was nice but it is open to the public so I only went once. But the best was the onsen bath in the room, but warming it is extremely hot like boiling water lol but once you open the window it’s much more pleasant.
Stayed 2 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very kind and professional. The lake view was the best.
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well trained staff and relaxing environment.
Stayed 1 night in Nov 2024

10/10 Excellent

Pei

Liked: Cleanliness, property conditions & facilities
The friendly staff, their service is outstanding. There is a dedicated person who welcome you, carry your bags, give you a tour of the facility and the room. The room is clean and comfortable, great amenities, the only thing that I do not like is they blast the heater to high, even with lowering the temperature, it is still very hot. The room came with dinner and breakfast. I did not tell them in advance that my husband is allergic to diary, So there have no time to amend the menu for dinner. But for the breakfast, they were able to substitute all dishes with diary with alternatives. Service is excellent and over and above.
Stayed 1 night in Dec 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and environment
Stayed 2 nights in Oct 2024

10/10 Excellent

Byungjoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Outstanding Outdoor Hotspring Bath. And Super scenic resort. Highly recommend. It worths
Stayed 1 night in May 2025

10/10 Excellent

Yuen Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Happy to be here
Stayed 1 night in Mar 2025

8/10 Good

Hou Ming Joyce

Liked: Cleanliness, amenities, property conditions & facilities
The onsen is excellent
Stayed 1 night in Aug 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazibg onsen and private bath in room with largw windows and pond& lake views. Very private withbexcellent meals.
Stayed 2 nights in Oct 2024

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japan Gems

Incredible staff and an incredible room with private onsen
Stayed 1 night in Dec 2024

10/10 Excellent

Wasamon

Liked: Cleanliness, staff & service, property conditions & facilities
Food is good. Room is nice.
Stayed 2 nights in Jul 2024

8/10 Good

mo hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs are not too enthusiastic, not sure if it’s the language problem. The meals are mediocre concerning the price of the stay .
Stayed 2 nights in Nov 2024

10/10 Excellent

Ying Fat

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Apr 2024

10/10 Excellent

supakrit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Feb 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, very comfortable room with an onsen in your bathroom. The private open air onsen is wonderful, one of the most peaceful moments of our trip. The hotel is architecturally gorgeous and the way it blends with nature is stunning. Food is ok, there’s only one restaurant and you have to book breakfast and dinner - otherwise you have to walk to get something to eat as there’s nothing the kitchen can prepare which I find a bit disappointing after several hours traveling and feeling super tired. Dinner was great although for tourists not used to the style there could have been an explanation of the set menu which I found out later there were many dishes I was allergic to and couldn’t change. Overall is a nice hotel for a one night stay but given above preparation is needed.
Stayed 1 night in Jan 2023

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
홋카이도산 재료로 만든 식사와 서비스가 좋았습니다
Stayed 1 night in Oct 2025

10/10 Excellent

joohyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용히 경치를 만끽하며 스파도 하고 멋진 코스요리로 행복한 시간을 보냈어요
Stayed 1 night in Sep 2025

8/10 Good

Siu Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店質素很好，服務員態度親切及主動幫助顧客 外在不可控因素例如蚊患嚴重 令我對酒店的印象扣了有一些分數。附近亦有齊Coop, Daiso等超巿及商店，走遠些少還有分散疏落的食肆 大多集中在最接近的白老JR駅。開車去的會更好，不開車的就可坐巿內循環巴士。
Stayed 2 nights in Jun 2025