Title: Park Hyatt Hangzhou Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=6084457&destination=Hangzhou%2C+Zhejiang%2C+China&selected=15913735&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Park Hyatt Hangzhou Travelers unwind at a luxury hotel with a rooftop terrace, indoor pool, and three distinctive restaurants, plus a 24-hour gym for high-energy workouts ## Photo gallery for Park Hyatt Hangzhou ![Indoor pool - Park Hyatt Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/16000000/15920000/15913800/15913735/a43090be.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Park Hyatt Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/16000000/15920000/15913800/15913735/324f6ad5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Park Hyatt Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/16000000/15920000/15913800/15913735/97ddc020.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Park Hyatt Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/16000000/15920000/15913800/15913735/b3b942b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Park Hyatt Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/16000000/15920000/15913800/15913735/acc512d4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Park Hyatt Hangzhou offers a refined retreat in Jianggan district. Guests warm up by the lobby fireplace after enjoying panoramic views from the rooftop terrace. The hotel features three dining options, convenient dry cleaning services, and complimentary WiFi throughout. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=15913735&PinnedHotelID=15913735&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=15913735&PinnedHotelID=15913735&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=15913735&PinnedHotelID=15913735&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=15913735&PinnedHotelID=15913735&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=15913735&PinnedHotelID=15913735&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=15913735&PinnedHotelID=15913735&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=15913735&PinnedHotelID=15913735&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=15913735&PinnedHotelID=15913735&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 10 of 10 rooms ### View all photos for Room, 2 Twin Beds ![Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15920000/15913800/15913735/902b1300.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Twin Beds - City view - 592 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ### View all photos for Park, Suite, 1 King Bed ![Park, Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15920000/15913800/15913735/b1160fcc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Park, Suite, 1 King Bed - River view - 1076 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15920000/15913800/15913735/d56c444b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed - City view - 592 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 1 King Bed ![Premium Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15920000/15913800/15913735/04d105d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed - City view - 700 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15920000/15913800/15913735/984793ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed - City view - 678 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Twin Beds, River View ![Room, 2 Twin Beds, River View | View from room](https://images.trvl-media.com/lodging/16000000/15920000/15913800/15913735/3a347a37.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Twin Beds, River View - River view - 592 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ### View all photos for Room, 1 King Bed, River View ![Room, 1 King Bed, River View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15920000/15913800/15913735/597ba519.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, River View 9.0 Wonderful 2 reviews - River view - 592 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, River View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15920000/15913800/15913735/984793ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, River View 8.0 Very good 1 review - River view - 678 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 1 King Bed ![Premium Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15920000/15913800/15913735/751bb751.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed - City view - 700 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed (Mountain View) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15920000/15913800/15913735/d56c444b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mountain View) - Mountain view - 592 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ## You may also like Ad ![Lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/17000000/16020000/16015800/16015708/8658e066_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hangzhou Marriott Hotel Qianjiang Qianjiang New Town - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 162 reviews $120 nightly $127 total Apr 12 - Apr 13 Total with taxes and fees [](https://www.expedia.com/Hangzhou-Hotels-Hangzhou-Marriott-Hotel-Qianjiang.h16015708.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=7439e3d2-0c33-4c35-9f44-bf597e9708c4&top_cur=USD) Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/14000000/13570000/13563800/13563748/66762f5e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Midtown Shangri-La, Hangzhou Xiacheng - Pool - Hot tub - Spa - Parking included 8.8 Excellent 230 reviews $158 nightly $167 total Apr 12 - Apr 13 Total with taxes and fees [](https://www.expedia.com/Hangzhou-Hotels-Midtown-Shangri-La.h13563748.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=7439e3d2-0c33-4c35-9f44-bf597e9708c4&top_cur=USD) Ad ![Indoor pool, open 6:00 AM to 10:00 PM, sun loungers, lifeguards on site](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/114000000/113050000/113047100/113047006/1ae4fd8e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Silk Lakehouse, Shangri-La Hangzhou Xihu - Pool - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 8 reviews $516 nightly $546 total Apr 6 - Apr 7 Total with taxes and fees [](https://www.expedia.com/The-Silk-Lakehouse.h113047006.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=7439e3d2-0c33-4c35-9f44-bf597e9708c4&top_cur=USD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4050000/4046400/4046327/2f2d2e90_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Hotel Hangzhou Gongshu - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 242 reviews $125 nightly $132 total Mar 22 - Mar 23 Total with taxes and fees [](https://www.expedia.com/Hangzhou-Hotels-JW-Marriott-Hotel-Hangzhou.h4046327.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=7439e3d2-0c33-4c35-9f44-bf597e9708c4&top_cur=USD) Ad ![Exterior](https://images.trvl-media.com/lodging/112000000/111630000/111623400/111623356/3699d430.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hangzhou Wulin GDA Hotel, Vignette Collection by IHG Xiacheng - Pool - Free WiFi - Restaurant - Air conditioning 10.0 Exceptional 3 reviews $148 nightly $157 total Apr 6 - Apr 7 Total with taxes and fees [](https://www.expedia.com/Hangzhou-Hotels-HANGZHOU-WULIN-GDA-HOTEL.h111623356.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=7439e3d2-0c33-4c35-9f44-bf597e9708c4&top_cur=USD) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4330000/4326700/4326646/3c7e5dc7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Grand Hangzhou Wetland Park Resort Xihu - Pool - Spa - Kids pool - Parking included 8.6 Excellent 160 reviews $113 nightly $119 total Mar 22 - Mar 23 Total with taxes and fees [](https://www.expedia.com/Hangzhou-Hotels-Sheraton-Grand-Hangzhou-Wetland-Park-Resort.h4326646.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=7439e3d2-0c33-4c35-9f44-bf597e9708c4&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Park-Hyatt-Hangzhou.h15913735.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1101lD8snIBt%26affcid%3DUS.DIRECT.PHG.1100l371707.1100l68075%26ref_id%3D1101lD8snIBt%26my_ad%3DAFF.US.DIRECT.PHG.1100l371707.1100l68075%26afflid%3D1101lD8snIBt%26affdtl%3DPHG.1101lD8snIBt.PZEkjnwDrq)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Park-Hyatt-Hangzhou.h15913735.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1101lD8snIBt%26affcid%3DUS.DIRECT.PHG.1100l371707.1100l68075%26ref_id%3D1101lD8snIBt%26my_ad%3DAFF.US.DIRECT.PHG.1100l371707.1100l68075%26afflid%3D1101lD8snIBt%26affdtl%3DPHG.1101lD8snIBt.PZEkjnwDrq) ## About the neighborhood Located in Qianjiang New Town neighborhood, Park Hyatt Hangzhou is connected to a shopping center. Xihu Tiandi and Zhejiang Science and Technology Museum are local attractions and those in the mood for shopping can visit MIXC Mall and Wushan Night Market. Zhejiang Museum of Natural History and Westlake Culture Plaza are also worth visiting. [Visit our Hangzhou travel guide](https://www.expedia.com/Hangzhou.dx6084457) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.25000%2C120.21000&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rusc8bhB1oCGWUMvruJcOMlvnXI=) No. 1366 Qianjiang Road, Hangzhou, Zhejiang, 310020 ### What's nearby - MIXC Mall 5 min walk \- 0.3 miles - Hangzhou City Planning Exhibition Hall 6 min walk \- 0.3 miles - Raffles City Hangzhou 10 min walk \- 0.6 miles - Hangzhou Grand Theatre 13 min walk \- 0.7 miles - Chongyi Church 2 min drive \- 1.2 miles ### Getting around - Jiangjin Road Station 3 min walk - Hangzhou Station 5 min drive - Hangzhou (HGH-Xiaoshan Intl.) 26 min drive ### Restaurants - Din Tai Fung (鼎泰丰) 5 min walk - 星巴克 4 min walk - HEYTEA 喜茶 1 min walk - Souq 4 min walk - KFC 肯徳基 2 min walk ## About this property ### Park Hyatt Hangzhou Luxury hotel near West Lake You can look forward to a rooftop terrace, dry cleaning/laundry services, and a fireplace in the lobby at Park Hyatt Hangzhou. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym. You'll also enjoy perks such as: - An indoor pool - Free self parking - Buffet breakfast (surcharge), an electric car charging station, and express check-out - Express check-in, multilingual staff, and free newspapers Room features All 237 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning. Other amenities include: - Children's slippers and free infant beds - Designer toiletries, deep soaking tubs, and hair dryers - Flat-screen TVs with cable channels - Refrigerators, coffee/tea makers, and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/28000000/27730000/27721600/27721578/b03c364a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Conrad Hangzhou Qianjiang New Town - Pool - Hot tub - Spa - Parking included 9.6 Exceptional 82 reviews $176 nightly $187 total Mar 22 - Mar 23 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=27721578&PinnedHotelID=27721578&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/17000000/16020000/16015800/16015708/d66b9941.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hangzhou Marriott Hotel Qianjiang Qianjiang New Town - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 162 reviews $120 nightly $127 total Apr 12 - Apr 13 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=16015708&PinnedHotelID=16015708&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room (Intercontinental) | View from room](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/3680e707.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Hangzhou ICC by IHG Downtown Hangzhou - Pool - Hot tub - Spa - Parking included 8.8 Excellent 168 reviews $130 nightly $138 total Mar 30 - Mar 31 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=3909083&PinnedHotelID=3909083&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1180000/1172300/1172294/98a1d343.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hyatt Hangzhou Shangcheng - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 459 reviews $231 nightly $245 total Mar 24 - Mar 25 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=1172294&PinnedHotelID=1172294&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3760000/3754400/3754314/103f96c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Seasons Hotel Hangzhou at West Lake Xihu - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 200 reviews $741 nightly $785 total Apr 16 - Apr 17 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=3754314&PinnedHotelID=3754314&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1110000/1107900/1107805/8d5a83e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofitel Hangzhou Westlake Shangcheng - Pool - Parking included - Free WiFi - Restaurant 8.4 Very Good 508 reviews $135 nightly $143 total Mar 18 - Mar 19 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=1107805&PinnedHotelID=1107805&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/106000000/105810000/105804600/105804577/726b13aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Seasons Hotel Hangzhou At Hangzhou Centre Downtown Hangzhou - Pool - Spa - Parking included - Free WiFi 10 Exceptional 30 reviews $340 nightly $360 total Mar 24 - Mar 25 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=105804577&PinnedHotelID=105804577&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/b06b6274.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Midtown Shangri-La, Hangzhou Xiacheng - Pool - Hot tub - Spa - Parking included 8.8 Excellent 230 reviews $158 nightly $167 total Apr 12 - Apr 13 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=13563748&PinnedHotelID=13563748&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/36000000/35890000/35888500/35888441/5aa9bbb9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kempinski Hotel Hangzhou Gongshu - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 37 reviews $152 nightly $161 total Mar 22 - Mar 23 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=35888441&PinnedHotelID=35888441&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4050000/4046400/4046327/39acb0c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Hotel Hangzhou Gongshu - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 242 reviews $125 nightly $132 total Mar 22 - Mar 23 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=4046327&PinnedHotelID=4046327&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=15913735&PinnedHotelID=15913735&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=15913735,27721578,16015708,3909083,1172294) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Electric car charging station on site - Height restrictions apply for onsite parking - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 248 for adults and CNY 108 for children - 3 restaurants - A bar/lounge ### Things to do - 24-hour gym - Indoor pool ### Family friendly - In-room crib - In-room refrigerator - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Conference center (9,849 square feet of space) - Meeting rooms ### Outdoors - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 11 floors - Ballroom - Banquet hall - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Children's slippers - Deep soaking bathtub - Designer toiletries - Hair dryer - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with digital channels - Pay movies ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar - Refrigerator - Restaurant dining guides ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 408.0 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately CNY 248 for adults and CNY 108 for children - Rollaway bed fee: CNY 408.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting ### We should mention Pool access available from 7:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Parking height restrictions apply ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as Park Hyatt Hangzhou Hotel Park Hyatt Hangzhou Hotel Park Hyatt Hangzhou Hangzhou Park Hyatt Hangzhou Hotel Hangzhou ## Frequently asked questions ### Does Park Hyatt Hangzhou have a pool? ### How much does it cost to stay at Park Hyatt Hangzhou? ### Is Park Hyatt Hangzhou pet-friendly? ### How much is parking? ### What time is check-in at Park Hyatt Hangzhou? ### What time is check-out at Park Hyatt Hangzhou? ### Where is Park Hyatt Hangzhou located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Park Hyatt Hangzhou Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.6 Location ### 9.4 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 51 8 - Good 11 6 - Okay 3 4 - Poor 0 2 - Terrible 0 ## Reviews Verified ### 10/10 Excellent #### Baolong Jan 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location good hotel ##### Baolong Stayed 3 nights in Jan 2025 Verified ### 10/10 Excellent #### Fanny Dec 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel with good view, restaurants also nice. ##### Fanny Stayed 2 nights in Dec 2023 Verified ### 10/10 Excellent #### Caroline Jul 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful hotel in young convenient district Beautiful hotel and very convenient with a huge shopping mall connected to the hotel. ##### Caroline Stayed 1 night in Jul 2023 Verified ### 10/10 Excellent #### ChakYuen Jun 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### ChakYuen Stayed 3 nights in Jun 2025 Verified ### 6/10 Okay #### Mei Apr 8, 2024 #### Service at pool The staff at swimming pool who was lighting the candle around the pool was very poor attitude. She literally bang the door of each candle holder and made so much noise to a point I need to leave the pool. I think that's what she wanted to do. To get rid of all the guests at pool. I did not expect such level of service at park hyatt at all. ##### Mei Stayed 3 nights in Mar 2024 Verified ### 10/10 Excellent #### WAI SZE Dec 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities 杭州柏悅酒店無論在硬件及軟件方面都非常出色，連歡迎水果的草莓都很高質，職員有禮專業，服務周到令我們有賓至如歸的感覺。我們對此次入住非常滿意，期待不久將來可以再次入住。 ![](https://a.travel-assets.com/ugc/hotel-reviews/f642fd6d-75b3-4fa8-93cf-7ad6efa4ed02-1767193729268.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/61f7f12d-3385-4420-9be6-39e61f15da87-1767193727873.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3c883bf4-1cb3-4ce7-9449-12cfaff0d9dd-1767193729235.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### WAI SZE Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Lillian Jul 27, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is well-planned and very convenient for everywhere. Breakfast included serves very nice meals and drinks there. Further, please do try the Chinese restaurant located at 37 floor and enjoy the boundless swimming pool and fancy gym facilities at 35 floor. Last but not least, I really like the hotel service. The hotel kindly extended our check-out time. ##### Lillian Stayed 2 nights in Jul 2020 Verified ### 10/10 Excellent #### Verified traveler May 13, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities this hotel has wonderful breakfast, great bed, excellent room very clean and calm ##### Verified traveler Stayed 6 nights in May 2019 Verified ### 10/10 Excellent #### Verified traveler May 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 非常舒服的空間! A great stay with quality service 非常舒服的空間，維持一貫的奢華低調。江景房可以欣賞美麗夜景，中餐廳的菜不錯，尢其是龍蝦泡飯，早餐也美味，非常喜歡這次的住宿體驗！ ##### Verified traveler Stayed 1 night in May 2019 Verified ### 10/10 Excellent #### YOICHI Apr 10, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Noble, Refined sensed wth advanced facilities Enough experiences towards Foreighers who can only speak English. We can achieve rapid check-in without actual passports, with Only certification document issued by Chinese goverment. In the other hotels, long took time taken (over a half hour), more subsequence documents needed, in worst case, refused to stay. Very clever, sharp, and kind staffs at front office. Very noble, refined sensed furnitures, room accessories, facilities we can see not only in each room but also public spaces. Great, beautiful pool which can see supream city biew, amazing breakfast we can have not only delicious many foods but also active performance by many chef's. Front staffs （Mr. Mark and a gentleman) are so kind that we can have valuable information for travel. Suitable or reasonable for price. Highly recommendable. 外国語は英語しか話せない外国人（日本人）に対する経験も豊富。 ビザ更新の為に、パスポート原本を中国政府機関に提出中で、提出（預かり）証明書携帯の宿泊客への対処・理解も早く、超特急（1-2分）でのチェックインが完了。他のホテル(30分以上かかる、付帯書類も要求、最悪は宿泊拒否）では有り得ない、優れた体験をしました。非常に賢く、回転と理解が早く、親切なスタッフ達がフロントにいらっしゃいます。非常に気品があり、洗練された内装、家具、ロームアクセサリーを、室内でもパブリックスペースでも楽しめ、魅了されます。大きな美しい室内プールから見事なシティビューを楽しめ、付帯のジャグジーバスやシャワー、更衣室も素晴しい。朝食ビュッフェでは、様々な美味しいお料理だけでなく、眼前で多くのシェフ達のパフォーマンスを見ながら、出来立てのお料理を戴けます。フロントスタッフは大変親切で、適任者（マークさん他）が、親身に最適な観光情報をアドバイスしてくださいました。価格に見合う、或いはそれ以上でありリーズナブルと言えます。強くお薦め致します。 ##### YOICHI Stayed 1 night in Apr 2019 Verified ### 10/10 Excellent #### Michael Mar 29, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service! Service! Service! First class! Located in a traveler friendly neighborhood, safe and convenient. Easy to reach the major tourist attraction-West Lake; as well as the transportation centers. Local cuisine is delicious. The famous Chinese silk products are readily available. Only a short distance ride to the international airport. ##### Michael Stayed 6 nights in Mar 2019 Verified ### 10/10 Excellent #### Verified traveler Mar 21, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was big, we love the gym and restaurant on 48th floor. Food was excellent! Perfect for our staycation! ##### Verified traveler Stayed 3 nights in Mar 2019 Verified ### 8/10 Good #### Verified traveler Dec 31, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfy stay Staffs are all friendly and welcoming; a nice hotel in general. Could offer more personalised services if the hotel wanted to step up to the next level. ##### Verified traveler Stayed 1 night in Dec 2018 Verified ### 10/10 Excellent #### Claes Nov 8, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Great hotel ##### Claes Stayed 1 night in Oct 2018 Verified ### 10/10 Excellent #### Guangyao Nov 7, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 好 有电动马桶，房间也没有毛 不会犯过敏 ##### Guangyao Stayed 2 nights in Nov 2018 Verified ### 10/10 Excellent #### yokko Jun 16, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 落ち着いた大人のホテル 今回旅行で利用しました。 地下鉄駅のそばで、ショッピングモールを経由してホテルに行けます。 ただ、入り口がわかりづらいのが難点です。 ホテルロビーはビルの上層階で、客室はさらにエレベーターを乗り換えます。内装は清潔で気持ちよく過ごせました。 ##### yokko Stayed 1 night in Jun 2018 Verified ### 10/10 Excellent #### J May 16, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice room and comfy. Staff friendly. Chinese restaurant ssrves good food. However, lobby lounge’s lady singer is disappointing. Bad attitude. ##### J Stayed 2 nights in May 2018 Verified ### 10/10 Excellent #### Verified traveler Apr 14, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice design, good service , very nice room, will stay at Park Hyatt again ! ![](https://a.travel-assets.com/ugc/hotel-reviews/s1681-p6172c5a0-3ff1-11e8-991c-0242a8c09ebc-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveler Verified ### 10/10 Excellent #### elleen Mar 30, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous hotel We were impressed once we stepped out of the taxi. The team at the driveway are so helpful. And the design of the arrival experience to the lobby is a hit on our senses, sets the tone on what to expect of our next few nights here. Check-in was smooth and the room is simply fabulous. Very spacious, very comfortable. Love the room design. Thomas at the concierge is definitely to be commended. He gives us various options of things to do for the next few days, answers our questions patiently and gives us his full attention while attending to us. He even remembers our pickup times without needing to check when we are unsure the next day! The team at the Park Hyatt Hangzhou really makes our few days memorable. ##### elleen Stayed 4 nights in Mar 2018 Verified ### 10/10 Excellent #### Verified traveler Feb 23, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort good hotel but a bit far away from downtown and most of the tourist attraction ##### Verified traveler Stayed 1 night in Feb 2018 Verified ### 8/10 Good #### Verified traveler Feb 11, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 设施 配套都不错 环境也很好会再次入住 ##### Verified traveler Stayed 1 night in Feb 2018 Verified ### 10/10 Excellent #### Verified traveler Jan 2, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 二人世界 酒店各方面都很满意，地点也很好，就在钱江新城。旁边就是万象城，购物觅食也很方便。非常推荐。 ![](https://a.travel-assets.com/ugc/hotel-reviews/s1757-pc2895ed0-efd3-11e7-ab29-562dc63a5703-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveler Stayed 1 night in Dec 2017 Verified ### 10/10 Excellent #### Eunice Dec 27, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 裝修十分漂亮 服務十分好的酒店 首先酒店位置十分方便 就在MixC的正上面 連結着地鐵站 鄰近有兩個個地鐵站 去景區不會特別遠 離機場也是30分鐘車程 鄰近另一個地鐵站的Raffles city也十分大 有很多餐廳。 這次我們是聖誕節入住 早了到達也能馬上入入住。 酒店大堂和房間的裝修十分漂亮 床很大很舒服 廁所也好豪華 而且能看到風景 房間設備齊全。 職員態度也很好 很願意幫忙 收拾房間的職員也十分盡責 把我們自己亂放的物品都收拾好。 總結是酒店十分好 絕對會再回來的。 ##### Eunice Stayed 3 nights in Dec 2017 Verified ### 10/10 Excellent #### Gwen Jun 26, 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### Luxurious stay This Park Hyatt location was newly opened last year. Facilities are very new and luxurious as always with Park Hyatt hotels. Location is not ideal for tourists as it's located in the financial district and slightly far from attractions. Most taxi drivers decline to drive there, making it very difficult to get back. ##### Gwen Stayed 1 night in Jun 2017 Verified ### 8/10 Good #### Verified traveler Jan 8, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 비지니스 출장에 좋은 호텔 위치도 괜찮았고 교통편도 괜찮았습니다. 객실도 깔끔하고 모던해서 편안하게 숙박할 수 있고 객실내 비치된 용품들도 적당했던것 같습니다. ##### Verified traveler ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [Tonglu World Trade SSAW Boutique Hotel](https://www.expedia.com/Hangzhou-Hotels-World-Trade-SSAW-Boutique-Hotel.h112401865.Hotel-Information) - [Courtyard by Marriott Hangzhou Qianjiang](https://www.expedia.com/Hangzhou-Hotels-Courtyard-By-Marriott-Hangzhou-Qianjiang.h8114221.Hotel-Information) - [Hangzhou Alor Valley](https://www.expedia.com/Hangzhou-Hotels-Hangzhou-Alor-Valley.h34533623.Hotel-Information) - [Holiday Inn Hangzhou GCEC by IHG](https://www.expedia.com/Hangzhou-Hotels-Holiday-Inn-Hangzhou-GCEC.h107347234.Hotel-Information) - [Sweetome Holiday Apartment](https://www.expedia.com/Hangzhou-Hotels-Sweetome-Holiday-Apartment.h30221303.Hotel-Information) - [Millennium Resort Hangzhou](https://www.expedia.com/Hangzhou-Hotels-Millennium-Resort-Hangzhou.h8098314.Hotel-Information) - [Atour Light](https://www.expedia.com/Hangzhou-Hotels-Atour-Light.h66134607.Hotel-Information) - [North star Hangzhou Expo Center Hotel](https://www.expedia.com/Hangzhou-Hotels-North-Star-Hangzhou-Expo-Center-Hotel.h18541517.Hotel-Information) - [Jinma Palace Hangzhou](https://www.expedia.com/Hangzhou-Hotels-Jinma-Palace-Hangzhou.h5121587.Hotel-Information) - [Fairfield By Marriott Hangzhou Qiandao Lake](https://www.expedia.com/Hangzhou-Hotels-Fairfield-By-Marriott-Hangzhou-Qiandao-Lake.h97295968.Hotel-Information) - [Cqj Lestay Hotel](https://www.expedia.com/Hangzhou-Hotels-CQJ-Lestay-Hotel.h21403804.Hotel-Information) - [Holiday Wuyang Hotel Hangzhou](https://www.expedia.com/Hangzhou-Hotels-Holiday-Wuyang-Hotel-Hangzhou.h15616915.Hotel-Information) - [Hangzhou Plaza of Westcity Hotel](https://www.expedia.com/Hangzhou-Hotels-Hangzhou-Plaza-Of-Westcity-Hotel.h8634329.Hotel-Information) - [Hangzhou Wenhua Jinglan Grand Hotel](https://www.expedia.com/Hangzhou-Hotels-Hangzhou-Wenhua-Jinglan-Grand-Hotel.h38322783.Hotel-Information) - [East King Business Hotel Hangzhou](https://www.expedia.com/Hangzhou-Hotels-Eastking-Business-Hotel.h19659374.Hotel-Information) - [Pagoda Hotel Hangzhou Zijingang](https://www.expedia.com/Hangzhou-Hotels-Pagoda-Hotel-Hangzhou-Zijing-Gang.h111719005.Hotel-Information) - [Hanting Hotel](https://www.expedia.com/Hangzhou-Hotels-Hanting-Hotel.h9865087.Hotel-Information) - [Mercure Hangzhou East Railway Station](https://www.expedia.com/Hangzhou-Hotels-Mercure-Hangzhou-East-Railway-Station.h46407642.Hotel-Information) - [Courtyard by Marriott Hangzhou Wulin](https://www.expedia.com/Hangzhou-Hotels-Courtyard-By-Marriott-Hangzhou-Wulin.h4043919.Hotel-Information) - [Best Wishes West Lake lnn](https://www.expedia.com/Hangzhou-Hotels-Best-Wishes-West-Lake-Lnn.h23538720.Hotel-Information) - [Flights to Zhejiang](https://www.expedia.com/Destinations-In-Zhejiang.d6048446.Flight-Destinations) - [Zhejiang Vacations](https://www.expedia.com/Zhejiang.d6048446.Destination-Travel-Guides) - [Car rentals near Zhejiang](https://www.expedia.com/Destinations-In-Zhejiang.d6048446.Car-Rental-Destinations) - [Zhejiang Vacation Rentals](https://www.expedia.com/Destinations-In-Zhejiang.d6048446.Vacation-Rental-Destinations) - [Things to do in Zhejiang](https://www.expedia.com/Things-To-Do-In-Zhejiang.d6048446.Travel-Guide-Activities)