Fort Stanwix Tours

We stayed here earlier this year and had a very concerning experience. We left our AirPods in the room while we were out for the day. When we returned, we discovered they were missing. Our reservation specifically stated that housekeeping was by request only, and we had not requested it. There was also no indication that our room had been cleaned or serviced. The following day, the AirPods came back online and were tracked directly to a staff room on a staff-only floor of the hotel. Management was helpful in assisting to recover. Based on the circumstances, we believe someone entered our room while we were gone and took the AirPods. The situation was extremely stressful and raised serious concerns about guest security. Expedia contacted the hotel, but the hotel did not answer the phone. If you must stay here, I would strongly recommend keeping valuables secured and being cautious about leaving personal belongings in your room.