Title: InterContinental Almaty by IHG Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=354&destination=Almaty%2C+Kazakhstan&selected=533761&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # InterContinental Almaty by IHG ## Photo gallery for InterContinental Almaty by IHG ![Exterior - InterContinental Almaty by IHG (Almaty)](https://images.trvl-media.com/lodging/1000000/540000/533800/533761/7291335f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/8f86a1a3-c0f6-4451-a31f-220d6776d159-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Interior entrance - InterContinental Almaty by IHG (Almaty)](https://images.trvl-media.com/lodging/1000000/540000/533800/533761/8fa27fb8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - InterContinental Almaty by IHG (Almaty)](https://images.trvl-media.com/lodging/1000000/540000/533800/533761/749ab489.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, sun loungers - InterContinental Almaty by IHG (Almaty)](https://images.trvl-media.com/lodging/1000000/540000/533800/533761/3faa1526.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The InterContinental Almaty, an IHG Hotel, blends modern luxury with family amenities in the city center. Guests relax in the garden or by the indoor pool. Kids enjoy a dedicated pool and playground, while adults indulge in spa treatments like thalassotherapy and massages. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=533761&PinnedHotelID=533761&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=533761&PinnedHotelID=533761&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=533761&PinnedHotelID=533761&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=533761&PinnedHotelID=533761&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=533761&PinnedHotelID=533761&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=533761&PinnedHotelID=533761&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=533761&PinnedHotelID=533761&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=533761&PinnedHotelID=533761&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 12 of 12 rooms ### View all photos for Comfort Suite, 1 King Bed ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533800/533761/24159c1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite, 1 King Bed 8.0 Very good 1 review - 603 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Grand Suite, 1 King Bed ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533800/533761/d042055b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite, 1 King Bed - 667 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Premium Room ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533800/533761/db10803c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room - 344 sq ft - Sleeps 3 - 1 Twin Bed ### View all photos for Presidential Suite, 1 King Bed, Smoking (Pasha) ![Presidential Suite, 1 King Bed, Smoking (Pasha) | Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533800/533761/cee5eae2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed, Smoking (Pasha) - 2217 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Classic Room, 2 Twin Beds, Club Lounge Access (High Floor, Lounge Access) ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533800/533761/54062663.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds, Club Lounge Access (High Floor, Lounge Access) - 344 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ### View all photos for Classic Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access) ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533800/533761/80d3ab2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access) - 344 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Classic Room, 1 King Bed, Accessible ![Classic Room, 1 King Bed, Accessible | Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533800/533761/5c51c4f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed, Accessible - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Grand Suite, 1 King Bed, Smoking ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533800/533761/80d3ab2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite, 1 King Bed, Smoking - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Classic Room, 1 King Bed, Smoking, Club Lounge Access (High Floor, Lounge Access) ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533800/533761/80d3ab2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed, Smoking, Club Lounge Access (High Floor, Lounge Access) - Mountain view - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Classic Room ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533800/533761/cfe92185.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room - 344 sq ft - 1 bedroom - Sleeps 3 - 1 Twin Bed ### View all photos for Classic Room, 1 King Bed ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533800/533761/d042055b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed 10.0 Exceptional 2 reviews - 344 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Classic Room, 2 Twin Beds ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533800/533761/06480c32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds - City view - 344 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-InterContinental-Almaty.h533761.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1101lDbmUSR6%26affcid%3DUS.DIRECT.PHG.1011l279639.1100l68075%26ref_id%3D1101lDbmUSR6%26my_ad%3DAFF.US.DIRECT.PHG.1011l279639.1100l68075%26afflid%3D1101lDbmUSR6%26affdtl%3DPHG.1101lDbmUSR6.)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-InterContinental-Almaty.h533761.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1101lDbmUSR6%26affcid%3DUS.DIRECT.PHG.1011l279639.1100l68075%26ref_id%3D1101lDbmUSR6%26my_ad%3DAFF.US.DIRECT.PHG.1011l279639.1100l68075%26afflid%3D1101lDbmUSR6%26affdtl%3DPHG.1101lDbmUSR6.) ## About the neighborhood Located in Bostandyk District, a neighborhood in Almaty, InterContinental Almaty by IHG is near a metro station and near theme parks. National Museum of Kazakhstan and Almaty Opera House are cultural highlights, and travelers looking to shop may want to visit Dostyk Plaza and MEGA Park. Looking to enjoy an event or a game? See what's going on at Almaty Central Stadium or Medeo. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with horse riding and mountain biking. [Visit our Almaty travel guide](https://www.expedia.com/Almaty.dx354) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.23570%2C76.94035&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=L8b10TOisdiV-_EqvAlWAOizZ0g=) 181 Zheltoksan Street, Almaty, 50013 ### What's nearby - Kazakhstan Independence Monument 9 min walk \- 0.5 miles - National Museum of Kazakhstan 9 min walk \- 0.5 miles - Republic Square 9 min walk \- 0.5 miles - Dostyk Plaza 16 min walk \- 0.9 miles - Almaty Central Stadium 2 min drive \- 1.0 mile ### Getting around - Almaly 7 min drive - Almaty Station 13 min drive - Almaty (ALA-Almaty Intl.) 33 min drive ### Restaurants - Friends Bar 10 min walk - La Coppola 12 min walk - Arabica Coffee & Kitchen 8 min walk - Sekirov Coffee 8 min walk - Coffee Boom 11 min walk ## About this property ### InterContinental Almaty by IHG Luxury family-friendly hotel near Almaty Opera House Located close to Kazakhstan Independence Monument and National Museum of Kazakhstan, InterContinental Almaty by IHG provides a terrace, a garden, and a playground. Hit the slopes at this hotel offering a ski shuttle, ski passes, and ski equipment rentals. Indulge in thalassotherapy, a body scrub, and a massage at the onsite spa. The on-site restaurant, Asian Cafe, offers breakfast, brunch, dinner, and kids' meals. Fitness classes are offered at the health club; other things to do include basketball. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi. Other perks at this hotel include: - An indoor pool and a children's pool, along with sun loungers - Free self parking - Limo/town car service, buffet breakfast (surcharge), and 2 outdoor tennis courts - Express check-out, a front-desk safe, and meeting rooms - Guest reviews speak well of the overall condition Room features All 277 rooms boast comforts such as 24-hour room service and pillow menus, as well as perks like laptop-compatible safes and air conditioning. Extra amenities include: - Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge) - Bathrooms with rainfall showers and deep soaking tubs - 26-inch LCD TVs with premium channels - Wardrobes/closets, free infant beds, and electric kettles ## Similar properties ![Front of property - evening/night](https://images.trvl-media.com/lodging/1000000/700000/695800/695798/e22630b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Dostyk Hotel Medeu District - Pool - Hot tub - Spa - Pet friendly 9.2 Wonderful 137 reviews $277 nightly $322 total Apr 27 - Apr 28 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=695798&PinnedHotelID=695798&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/72000000/71740000/71734900/71734830/5795fa28.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Almaty Jetisu Almaly District - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 121 reviews $98 nightly $113 total Apr 11 - 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Pool - Spa - Parking included - Free WiFi 8.6 Excellent 228 reviews $182 nightly $214 total Apr 10 - Apr 11 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=4461877&PinnedHotelID=4461877&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/4000000/3780000/3779100/3779020/260e8674.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Tulip Almaty Medeu District - Pool - Hot tub - Breakfast included - Spa 8.8 Excellent 65 reviews $240 nightly $278 total Apr 11 - Apr 12 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=3779020&PinnedHotelID=3779020&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6850000/6844400/6844356/2b79a1c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ritz-Carlton, Almaty Bostandyk District - Pool - Spa - Pet friendly - Parking included 9.6 Exceptional 80 reviews $472 nightly $547 total Apr 11 - 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Pool - Spa - Kids pool - Parking included 8.4 Very Good 38 reviews $247 nightly $287 total May 3 - May 4 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=71039818&PinnedHotelID=71039818&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=533761&PinnedHotelID=533761&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=533761,695798,71734830,32533816,2232593) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Train station pick-up shuttle (surcharge) - Casino shuttle (surcharge) - Shopping center shuttle (surcharge) - Ski shuttle (surcharge) - Theme park shuttle (surcharge) - Limo/town car service - Free self parking on site - Free RV/bus/truck parking on site ### Food and drink - Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: KZT 14,760 per person - 2 bars/lounges - A restaurant - Snack bar/deli ### Restaurants on site - Asian Cafe - Atrium Lounge & Bar - Sunset Efes Beer Garden - Tennis Bar / Restaurant ### Things to do - 2 outdoor tennis courts - Basketball - Children's pool - Fitness classes - Full-service spa - Health club - Indoor pool - Piano - Playground - Sauna - Ski equipment rentals - Ski passes - Steam room - Tennis lessons - TV in common areas ### Family friendly - Children's pool - In-room crib - Indoor pool - Laundry facilities - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Conference center (10,840 square feet of space) - Meeting rooms ### Outdoors - Barbecue grill - Garden - Pool loungers - Terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Facials - Manicures/pedicures - Massage - Thalassotherapy ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Braille/raised signage - Elevator - Wheelchair accessible (may have limitations) ### More - 11 floors - Ballroom - Banquet hall - Built in 1996 ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free crib - Hypo-allergenic bedding - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 26-inch LCD TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board - Laptop-compatible safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Early check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for KZT 16800.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately KZT 14760 per person - Airport shuttle fee: KZT 13440 per vehicle (one-way) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: KZT 16800.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 16 years old are not allowed in the swimming pool or health club without adult supervision ## Frequently asked questions ### Does InterContinental Almaty by IHG have a pool? ### How much does it cost to stay at InterContinental Almaty by IHG? ### Is InterContinental Almaty by IHG pet-friendly? ### How much is parking? ### What time is check-in at InterContinental Almaty by IHG? ### What time is check-out at InterContinental Almaty by IHG? ### Does InterContinental Almaty by IHG provide a shuttle to the airport? ### Where is InterContinental Almaty by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## InterContinental Almaty by IHG Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Location ### 9.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 55 8 - Good 30 6 - Okay 9 4 - Poor 3 2 - Terrible 2 ## Reviews Verified ### 10/10 Excellent #### Jorge Feb 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff is very friendly ##### Jorge Stayed 2 nights in Feb 2024 Verified ### 10/10 Excellent #### epika partners Mar 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Almaty Without any exception THANKS to all the staff. They made our stay wonderful .. 👏👏👏 ##### epika partners Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### Ahmed Nov 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place to stay ##### Ahmed Stayed 3 nights in Oct 2024 Verified ### 8/10 Good #### Roy Nov 12, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very friendly staff and excellent breakfast service ##### Roy Stayed 7 nights in Nov 2022 Verified ### 10/10 Excellent #### Carter May 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Comfortable clean property. Not far from the centre but need to take a taxi or car to go anywhere. ##### Carter Stayed 5 nights in May 2023 Verified ### 8/10 Good #### Otabek Apr 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel and service, but horrible gym (with non working equipment) ##### Otabek Stayed 3 nights in Apr 2025 Verified ### 10/10 Excellent #### Adam Mar 18, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall the stay was very good. The receptionists and concierge were very helpful, and the gym was very clean and with new machines and a nice pool. My only criticism is that the bar in the lobby is understaffed and service could be slow, and if one wasn’t sitting near the bar, very slow. It needs more than one person working there all the time. Otherwise, the hotel overall provides a great service and the staff are all very helpful and kind. ##### Adam Stayed 5 nights in Mar 2022 Verified ### 6/10 Okay #### Roy Oct 1, 2022 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Front desk was not helpful at all ##### Roy Stayed 22 nights in Sep 2022 Verified ### 6/10 Okay #### GUILLAUME Oct 12, 2022 Liked: Property conditions & facilities Cleanliness of the room very approximate. the room hasn't been vacuumed in 15 days... I was not identified as an ambassador. I had to claim my benefits as a Diamond Elite Ambassador. ##### GUILLAUME Stayed 14 nights in Aug 2022 Verified ### 10/10 Excellent #### Enrico Apr 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Buon livello generale, pulito, ottima spa ##### Enrico Stayed 1 night in Apr 2025 Verified ### 8/10 Good #### Enrico Apr 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tutto bene, soggiorno molto breve, solo notte Spa bella e spaziosa ##### Enrico Stayed 1 night in Apr 2025 Verified ### 6/10 Okay #### Christian Mar 16, 2024 Liked: Cleanliness Disliked: Property conditions & facilities #### Inventar alt, Zimmer abgenutzt, zu teuer Das Intercontinental zählt zu den besten Hotels in Almaty, die Zimmer sind aber leider stark abgenutzt und das Inventar einschließlich völlig vergilbter Telefone aus den 90er Jahren mindestens zwanzig Jahre alt. Angesichts des Zustandes sind die Übernachtungspreise von rund €400 nicht zu rechtfertigen. Auch das Preis-Leistungsverhältnis der Gastronomie ist schlecht. ##### Christian Stayed 3 nights in Mar 2024 Verified ### 8/10 Good #### Verified traveler Apr 27, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Kamers oud en gedateerd Kamers zijn oud en gedateerd. Bijvoorbeeld geen stopcontact bij bed. ##### Verified traveler Stayed 3 nights in Apr 2023 Verified ### 6/10 Okay #### Simon Aug 14, 2022 Liked: Cleanliness, staff & service 太陈旧了 ##### Simon Stayed 3 nights in Aug 2022 Verified ### 8/10 Good #### Verified traveler Nov 20, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good service ##### Verified traveler Stayed 2 nights in Nov 2020 Verified ### 10/10 Excellent #### Sergy Oct 24, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mint quality -amazing after so many years . Turkish care. ##### Sergy Stayed 2 nights in Oct 2020 Verified ### 6/10 Okay #### Verified traveler Feb 1, 2020 Disliked: Staff & service, room comfort #### Not 5 stars. The hotel definitely needs to be renovated. Teams have to be retrained. This is definitely not a 5-star hotel and it is sad to see it being a part of the Intercontinental?Perfect family. ##### Verified traveler Stayed 2 nights in Jan 2020 Verified ### 10/10 Excellent #### Verified traveler Jan 16, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was very clean and welcoming. I had a nice stay. ##### Verified traveler Stayed 1 night in Jan 2020 Verified ### 10/10 Excellent #### Verified traveler Jan 6, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent stay. Nice property, superb food and service! ##### Verified traveler Stayed 5 nights in Dec 2019 Verified ### 10/10 Excellent #### Arian Aug 19, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent hotel Very helpful and professional staff. Excellent service and a tasty breakfast. Highly recommended ##### Arian Stayed 1 night in Aug 2019 Verified ### 4/10 Poor #### Verified traveler Jun 25, 2019 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities This property is very old, needs repair, and is not in line with the quality generally expected from the InterContinental brand (due to age) - time to repair and replace equipment - I don't think I've seen an older lamp in the last 10 years than what I had in my room ##### Verified traveler Stayed 3 nights in Jun 2019 Verified ### 10/10 Excellent #### Verified traveler May 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good! Beautiful view ##### Verified traveler Stayed 1 night in Apr 2019 Verified ### 8/10 Good #### Mathias May 1, 2019 Disliked: Property conditions & facilities #### Hotel needs renovation Great location hotel is old and needs renovation ##### Mathias Stayed 2 nights in Apr 2019 Verified ### 10/10 Excellent #### Jennifer Mar 30, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel in all aspects This was a great hotel with impeccable service! I had a two-week stay there and the staff was excellent from checkin to checkout. Breakfast buffet is awesome! ##### Jennifer Stayed 13 nights in Mar 2019 Verified ### 8/10 Good #### Verified traveler Feb 21, 2019 Liked: Cleanliness, staff & service, amenities Overall it's a good hotel with helpful staff. But I found that apparently the facilities look pretty dated and the price is higher than I would expect. ##### Verified traveler Stayed 1 night in Feb 2019