Hotel JAL City Tokyo Toyosu

Property class: 4

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Reviews

9.2 out of 10
Wonderful

Smart stays by Tokyo Bay calm

Hotel JAL City Tokyo Toyosu keeps things streamlined with a Smart Simplicity atmosphere that suits packed itineraries. Rooms pair natural materials with an organic motif for a warm, distinctly Japanese feel, while the peaceful waterfront setting stays pleasantly removed from busier parts of Tokyo.

  • All-day dining variety

    Siomachi Saryo balances Japanese and Western dishes from breakfast through dinner.

  • Walk to teamLab Planets TOKYO

    An easy 5-minute stroll puts the immersive museum close at hand.

  • Fast Yurikamome connections

    Reach Shijo-mae Station in a quick 2-minute walk for smooth city exploring.

Amenities

  • Live teppanyaki counter, steaks and seafood grilled
  • Toyosu Sunset sake paired with regional dishes
  • Lawson on-site for snacks, bento, essentials
  • Japanese-style bath with rainfall shower and tub
  • Refreshment station with fridge, coffee and tea maker
  • Blackout curtains and individual air conditioning
These property details are summarized by AI

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for [Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

A hotel room with two beds, a small table, and a view of the cityscape.

[Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 1 bedroom
  • Sleeps 6
  • 3 Large Twin Beds
  • Free wired internet

View all photos for [Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

A hotel room with two beds, a desk, a chair, a TV, and a view of the cityscape at night.

[Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

  • City view
  • 1 bedroom
  • Sleeps 6
  • 3 Large Twin Beds
  • Free wired internet

View all photos for [Regular Floor] Deluxe Twin Room - Non-Smoking

A hotel room with two beds, a small table, and a view of the cityscape.

[Regular Floor] Deluxe Twin Room - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for [Upper Floor] Deluxe Twin Plus Room - Non-Smoking

A hotel room with a bed, a view of a cityscape at night, and a modern light fixture.

[Upper Floor] Deluxe Twin Plus Room - Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for [Regular Floor] Moderate Queen Room - Non-Smoking

A modern hotel room with a large bed, a city view, a desk, and a chair.

[Regular Floor] Moderate Queen Room - Non-Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for [Upper Floor] Moderate Queen Plus Room - Non-Smoking

A hotel room with a large bed, two chairs, a nightstand, a potted plant, a city view, and a decorative wall piece.

[Upper Floor] Moderate Queen Plus Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for [Regular Floor] Moderate Twin Room - Non-Smoking

A hotel room with two beds, a small table, a chair, a large window with a city view, and a decorative wall piece.

[Regular Floor] Moderate Twin Room - Non-Smoking

9.2 out of 10
Wonderful
(33 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for [Upper Floor] Moderate Twin Plus Room - Non-Smoking

A hotel room with two beds, a view of a cityscape, a round table, and a nightstand.

[Upper Floor] Moderate Twin Plus Room - Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for [Regular Floor] Superior Queen Room - Non-Smoking

A hotel room with a bed, a nightstand, a lamp, a view of a cityscape through a large window, and a zebra-patterned carpet.

[Regular Floor] Superior Queen Room - Non-Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for [Upper Floor] Superior Queen Plus Room - Non-Smoking

A hotel room with a bed, a round table, a chair, a city view, and a decorative wall piece.

[Upper Floor] Superior Queen Plus Room - Non-Smoking

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for [Regular Floor] Superior Twin Room - Non-Smoking

A hotel room with two beds, a small table, a sofa, and a city view.

[Regular Floor] Superior Twin Room - Non-Smoking

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for [Upper Floor] Superior Twin Plus Room - Non-Smoking

A modern hotel room with two beds, a nightstand, a small table, and a view of a cityscape at night.

[Upper Floor] Superior Twin Plus Room - Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

A hotel room with two beds, a small table, a chair, a large window with a city view, and a decorative wall piece.

Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

A hotel room with two beds, a small table, a chair, a large window with a city view, and a decorative wall piece.

Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Sofa Bed
  • Free wired internet

View all photos for Moderate Queen Room, No Room Cleaning, Non Smoking

A modern hotel room with a large bed, a city view, a desk, and a chair.

Moderate Queen Room, No Room Cleaning, Non Smoking

  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Connecting Room - Non-Smoking

A hotel room with two beds, a small table, a chair, a large window with a city view, and a decorative wall piece.

Connecting Room - Non-Smoking

  • 258 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds
  • Free wired internet

View all photos for [Upper Floor] Connecting Plus Room - Non-Smoking

A hotel room with two beds, a view of a cityscape, a round table, and a nightstand.

[Upper Floor] Connecting Plus Room - Non-Smoking

  • 258 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Run of House, No Room cleaning, Non Smoking

A hotel room with two beds, a small table, a chair, a large window with a city view, and a decorative wall piece.

Run of House, No Room cleaning, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Moderate Twin Room, No Room cleaning, Non Smoking

A hotel room with two beds, a small table, a chair, a large window with a city view, and a decorative wall piece.

Moderate Twin Room, No Room cleaning, Non Smoking

  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

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About the neighborhood

Located in Koto neighborhood, Hotel JAL City Tokyo Toyosu is connected to a rail/subway station. TeamLab Planets TOKYO and Toyosu PIT are cultural highlights, and some of the area's popular attractions include Tokyo Disneyland® and Tokyo DisneySea®. Looking to enjoy an event or a game? See what's going on at Ariake Arena or Tokyo Garden Theater. Guests appreciate the hotel's convenience to public transportation: Shijo-mae Station is 4 minutes by foot and Shin-toyosu Station is 4 minutes. Visit our Tokyo travel guide
Map
6-4-20 Toyosu, Koto-ku, Tokyo, Tokyo, 135-0061

What's nearby

  • A wooden floor with a central reflective strip.
    teamLab Planets TOKYO
    5 min walk - 0.3 miles
  • A brightly lit bridge with a city skyline in the background.
    Tokyo Bay
    6 min walk - 0.4 miles
  • A variety of fresh fish on ice, including red snapper, sea bream, and trout, with some garnished with herbs.
    Toyosu Market
    8 min walk - 0.4 miles
  • A cityscape with the Eiffel Tower illuminated against a sunset sky.
    Tokyo Garden Theater
    15 min walk - 0.8 miles
  • Toyosu PIT
    8 min walk - 0.4 miles

Getting around

  • Etchujima Station
    4 min drive
  • Shijo-mae Station
    4 min walk
  • Haneda Airport (HND)
    28 min drive

Restaurants

  • Vegan Ramen UZU Tokyo
    5 min walk
  • 芝浦工業大学附属中学高等学校カフェテリア
    7 min walk
  • 大和寿司
    5 min walk
  • WILD MAGIC
    8 min walk
  • 汐待茶寮
    1 min walk

About this property

Hotel JAL City Tokyo Toyosu

  • Upscale hotel near teamLab Planets TOKYO
  • Located close to Toyosu PIT and Toyosu Market, Hotel JAL City Tokyo Toyosu provides a grocery/convenience store, dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
    • Express check-in, a 24-hour front desk, and bicycle parking
    • Luggage storage, smoke-free premises, and an elevator
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 330 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
  • Other amenities include:
    • Bathrooms with rainfall showers and separate tubs/showers
    • 43-inch LCD TVs with Netflix, Hulu, and streaming services
    • Children's slippers, digital channels, and electric kettles

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Sakura Quality. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 1,500 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 2,400 for adults and JPY 1,200 for children
  • A restaurant

Restaurants on site

  • 汐待茶寮

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Elevator
  • Handrails in hallways
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Heating
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2400 for adults and JPY 1200 for children
  • Covered self parking fee: JPY 1500 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Is Hotel JAL City Tokyo Toyosu pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel JAL City Tokyo Toyosu?

As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at Hotel JAL City Tokyo Toyosu on Nov 8, 2026 start from $158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1500 per day. Limited spots are available.

What time is check-in at Hotel JAL City Tokyo Toyosu?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel JAL City Tokyo Toyosu?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel JAL City Tokyo Toyosu located?

Located in Koto, this hotel is within a 5-minute walk of teamLab Planets TOKYO and Toyosu PIT. Ariake Arena and Toyosu Market are also within 15 minutes. Shijo-mae Station and Shin-toyosu Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel JAL City Tokyo Toyosu Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 679 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 50 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. Well run hotel with a very good breakfast buffet.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel were very nice and clean. We enjoyed our stay!
Stayed 10 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly, comfy bed, overall very clean and great quiet/calm location.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closer to the subway, near and helpful staff. Keep it up
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and breakfast
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and comfortable, and the staff were really helpful
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome buffet breakfast, nice staff, clean rooms
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean property, helpful staff, very convenient to the train and bus stations.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay. Comfortable bed and pillows. Was not able to experience breakfast
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super clean rooms, quiet-ish area, near shops, restaurants and public transportation. No laundry nor onsen, but great restaurant in hotel with buffet breakfast.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly, helpful staff, clean room with amenities. good breakfast
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, small but cosy and hood quality interior. Location good with nice view over the harbour area. Breakfast not the most interesting but really service minded staff
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sponge for the kids were very helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and the hotel location is good
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for us with quick access to various bus and train routes
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful area. Staff was extremely kind and helpful. Room was great size. Will be utilizing their facilities for future trips.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is great. Very good neighborhood. It’s good for family to stay. A little away from city but it’s safer and quieter
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good Room with great bathroom and service
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff, clean rooms and attention for all our questions, the breakfast was great and staff always making sure everything was there at any time
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very convenient to go around the area
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room and bathroom were very clean, great views. There’s also a Lawson downstairs.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Service was outstanding, attached convenience store was a great touch.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and the staff very friendly and helpful. I would highly recommend Hotel JAL for travelers looking to stay outside of Tokyo city but conveniently travel in.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great & the property was wonderful. I loved my room. The best thing by far at JAL City Tokyo was the staff! The reception team was outstanding. I was shocked to learn one of the best team members was a trainee.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy check in and out. The room was clean and I really liked the toilet and shower was separate. Bed was comfortable and clean. Access to the train station and catch the bus was so easy.
Stayed 1 night in Mar 2026