Viva Heavens by Wyndham, A Trademark Resort

Property class: 4

Choose dates to view prices

Located close to Playa Dorada Golf Course and Lorilar Ranch, Viva Heavens by Wyndham, A Trademark Resort provides an adjacent golf course, a beach bar, and a poolside bar. Treat yourself to spa services, such as a manicure/pedicure, a body wrap, or a facial. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. The gym offers Pilates classes and fitness classes; other things to do include volleyball, beach yoga, and snorkeling. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Bliss 1 king size bed, non-smoking

A hotel room with a large bed, two bedside lamps, a nightstand with a phone and a lamp, and a wall-mounted vent.

Bliss 1 king size bed, non-smoking

7.2 out of 10
Good
(9 reviews)
  • Garden view
  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 1 King Bed

A modern hotel room with a large bed, bedside lamps, a desk, and a TV.

Nirvana 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 414 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 2 queen size beds, non-smoking.

A hotel room with two beds, a balcony with chairs, and a view of the outside.

Nirvana 2 queen size beds, non-smoking.

8.0 out of 10
Very good
(40 reviews)
  • Garden view
  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Amnesia 1 king size bed, non-smoking

A modern hotel room with a bed, a sofa, a dining table, and a balcony with chairs.

Amnesia 1 king size bed, non-smoking

8.6 out of 10
Excellent
(7 reviews)
  • Garden view
  • 522 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Amnesia 2 queen size beds, non-smoking

A hotel room with two beds, a TV, a sofa, and a balcony with a view of greenery.

Amnesia 2 queen size beds, non-smoking

7.4 out of 10
Good
(10 reviews)
  • Garden view
  • 522 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Nirvana 1 king size bed, handicapped accessible, non-smoking

A modern hotel room with a large bed, bedside lamps, a desk, and a TV.

Nirvana 1 king size bed, handicapped accessible, non-smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 414 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for All Together, Non-Smoking

A hotel room with a large bed, a bedside table with a lamp, a TV mounted on the wall, and a window with curtains.

All Together, Non-Smoking

  • Garden view
  • 522 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds
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About the neighborhood

Located in Playa Dorada, a neighborhood in Puerto Plata, Viva Heavens by Wyndham, A Trademark Resort is next to a golf course and on the beach. The area's natural beauty can be seen at Playa Dorada and Cofresi Beach. Don't miss out on a visit to Lorilar Ranch. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with horse riding. Visit our Puerto Plata travel guide
View more Resorts in Puerto Plata
Map
Playa Dorada Complex, Puerto Plata, 570000

What's nearby

  • A beach with wooden deck, white canopies, and wooden beds.
    Playa Dorada
    1 min drive - 0.2 miles
  • A cable car over a lush green landscape with a city in the distance.
    Mount Isabel de Torres
    6 min drive - 1.9 miles
  • A coastal road with a historic fort, clear blue waters, and distant mountains.
    Malecón De Puerto Plata
    17 min drive - 4.6 miles
  • A beach with clear water, boats, and stone pillars.
    Sosúa Beach
    38 min drive - 13.4 miles
  • Playa Dorada Golf Course
    1 min walk - 0.1 miles

Getting around

  • Gregorio Luperon Intl. Airport (POP)
    22 min drive

Restaurants

  • McDonald's
    5 min drive
  • Ibero bar
    3 min drive
  • Restorant Italiani Sapore Di Mare - Gran Ventana Resort
    4 min walk
  • El Mercado Restaurant
    3 min drive
  • Lalola Beach
    5 min drive

About this property

Viva Heavens by Wyndham, A Trademark Resort

  • Property highlights
  • Located close to Playa Dorada Golf Course and Lorilar Ranch, Viva Heavens by Wyndham, A Trademark Resort provides an adjacent golf course, a beach bar, and a poolside bar. Treat yourself to spa services, such as a manicure/pedicure, a body wrap, or a facial. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. The gym offers Pilates classes and fitness classes; other things to do include volleyball, beach yoga, and snorkeling. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An outdoor pool along with free cabanas, sun loungers, and pool umbrellas
    • Free self parking
    • An outdoor tennis court, beach towels, and wedding services
    • A water dispenser, a porter/bellhop, and multilingual staff
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 180 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
  • Extra amenities include:
    • Childcare services and free infant beds
    • Bathrooms with showers and hair dryers
    • 40-inch flat-screen TVs with cable channels
    • Wardrobes/closets, recycling, and coffee/tea makers

All inclusive details

  • All-inclusive room rates at Viva Heavens by Wyndham, A Trademark Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

  • All non-motorized water sports are included.

Water activities

    • Kayaking
    • Surfing/body boarding

Land activities

    • Bicycling
    • Fitness facilities
    • Tennis
    • Volleyball
    • Tennis rackets

Lessons/classes/games

    • Aerobics
    • Bartending
    • Cooking
    • Dancing
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances
    • Theme parties

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Frequently asked questions

Does Viva Heavens by Wyndham, A Trademark Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–7:00 PM.

How much does it cost to stay at Viva Heavens by Wyndham, A Trademark Resort?

As of Nov 6, 2026, prices found for a 1-night stay for 2 adults at Viva Heavens by Wyndham, A Trademark Resort on Nov 30, 2026 start from $360, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viva Heavens by Wyndham, A Trademark Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Viva Heavens by Wyndham, A Trademark Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Viva Heavens by Wyndham, A Trademark Resort?

Check-out is at noon.

Are there all-inclusive benefits at Viva Heavens by Wyndham, A Trademark Resort?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, surfing/body boarding, bicycling, and more.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Viva Heavens by Wyndham, A Trademark Resort Reviews

7.6

Good

8.4

Cleanliness

9.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 399 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 162 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 100 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at this hotel. The staff was friendly, the room was comfortable, and everything was nice overall. I would recommend it and would consider staying here again!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was OK resort beautiful staff is beautiful and friendly
Stayed 5 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, very clean, SECURITY were always around. Food was ok, staff were nice, a very very very good entertainment. Good air conditioning.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I walked in ....the reception staff and others provided exceptional customer service. I was impressed from the beginning. The room was clean but a little dated but very comfortable. The food was good and the beach was exceptional. I would definitely stay there again
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing. Staff were very helpful, polite, friendly and respectful. I will definitely come back and recommend to everyone. Great job!
Stayed 5 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Loved the walk to the beach on the boardwalk with the turtles and the birds. Liked that there was a separate kids area. Liked the organized events. The staff was phenomenal. Loved that the food in the main dining area rotated countries. Only complaint is that there was a water leak and the room felt musty. I’m sure it will get repaired. Would definitely stay here again.
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so amazing and would recommend going for sure . Staff , location was amazing. The only issue was the beach area but everything , pool was super clean and the food was amazing for every night . I would for sure revisit on our future trip .. location was in a safe and has some great outgoing area .. so it’s a great place to relax and enjoy the city life ..
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good. The customer service was also good, and the environment with fun activities made things even better
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and helpful. Restaurant diversity was nice. Access to the beach was amazing and the activities offered were plentiful. Entertainment each day differed and kept things fresh.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly especially Kendry who was in the buffet restaurant. The only thing was that there was no hot water after a certain time of the day to shower with other then that really enjoyed my stay.
Stayed 9 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except the waffle and the pancakes that are kind hard, the rest of the food is amazing.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Viva Heavens! We were offered an upgraded room and it was wonderful! The air conditioning worked very well in our room and it was not damp at all. All of the staff were very nice and we would definitely stay here again!
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice everyone was super kind. They cleaned the rooms everyday multiple times a day. Resort is beautiful. The only thing is the taxi drivers and the resort security chase off uber drivers because they want you to use the taxi services partnered with them but Ubers are half the price. The resort is family friendly overall I thoroughly enjoyed my trip and was sad to leave.
Stayed 8 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Everything is good except the entertainment if you’re looking for a place to just relax it’s perfect but for fun and to stay entertained this is not the place staff can be very boring
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. People from all over North and South America visiting. Perfect size for our family to relax and enjoy.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no problems in this resort. I loved the walkway to the beach was so tropical and you along a lagoon I think? They had animals like turtles and birds. The resort pool was close since they wet just doing maintenance but we were more there for the beach. It’s a 5 min walk to the beach. The food was good. They had a cute cafe and couple restaurants. The staff was soo welcoming and so nice. Love the energy. I gave it 4 stars because the bathroom had some mold on the walls and some corners, nothing very concerning but when you are in vacation you want a clean bathroom. The sofa could of used some deep cleaning too. But I would come back to this resort.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! The best part was the amazing entertainment—there were activities for both adults and kids all day long, so no one ever got bored. The room was clean, the staff was welcoming, and the resort had a great atmosphere. The only thing that could be improved is the Wi-Fi, as it was quite slow. Other than that, everything was excellent, and we would happily come back
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful. unfortunately my visit was during the off-season pool repair, and other maintenance being completed. The hotel was able to move most of the pool activities to other parts of the resort such as dances, games and other. The staff was amazing, very friendly and quick to assist when needed. A travel friend was having issues with her Air Conditioning and maintenance was at her room within minutes to repair. The food was amazing, and the à la carte dinners were above expectations. The Blend was my favorite. The coffee shop was amazing as well, the worker named Sara could make your perfect cup of coffee and remember it for each time you stop in. The Ice coffee was unbelievably good! The Animation was full of energy, charisma and always smiling. They had a way to get you out of your comfort level and to try new things.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Facilities are beautiful and clean but it stops there. I travel to Puerto Plata 2/3 a year for the past 5 years and this resort has been my least favorite. Several of the employees were rude and most activities were closed. The most alarming was resort security harassing us for money when we were alone on the beach. A man wanted to sing for us and demanded money. When I told him no he became hostile - it was really scary. Who do you call when it’s your own resort security trying to rob you? We were able to get away and stood away from the beach at night. Security at the front was sketchy too & would not help unless you gave money. Everyone was begging for money, it was extreme. I’ll never come back here or recommend to anyone. I did not feel safe & that’s a first at a resort.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
lack of elevators was the only downside to the resort if you have walking issues, otherwise food was excellent, and so were the staff. Entertainment fantastic, so much better than at Punta Cana. Will certainly revisit. Desk manager Sofia extremely accomodating, housekeeper Mercedes wonderful.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, hot water, food was good….and I doubled up on the Tequila shots. Service was also good I tipped the bartender when I checked out…for the price I was satisfied
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite place to relax and lay back from the city craziness. For the deal we got it was an amazing experience. We are going back for sure. The food was really good too, variety and well done. Honestly, nothing to complaint about it. I recommend it. This was my first experience in an all inclusive resort, and I am glad I did it. Very satisfied.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent. Probably the kindest most helpful staff ever. Good food! I will definitely return.
Stayed 8 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort
Stayed 7 nights in Jun 2025