Title: Viva Heavens by Wyndham, A Trademark All Inclusive Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Viva Heavens by Wyndham, A Trademark All Inclusive Escape to paradise where sun-kissed days meet tranquil nights Relax by the pool or indulge in world-class dining. ## Photo gallery for Viva Heavens by Wyndham, A Trademark All Inclusive ![On the beach, white sand, sun loungers, beach towels - Viva Heavens by Wyndham, A Trademark All Inclusive (Puerto Plata)](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/5f7a65a1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/5c969cee-354c-4f53-b5d1-f1e6e7283bfd-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Snack bar - Viva Heavens by Wyndham, A Trademark All Inclusive (Puerto Plata)](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/d54a6b56.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Snack bar - Viva Heavens by Wyndham, A Trademark All Inclusive (Puerto Plata)](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/c8c2a251.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 6:00 AM to 7:00 PM, free cabanas, pool umbrellas - Viva Heavens by Wyndham, A Trademark All Inclusive (Puerto Plata)](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/55342b21.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Playa Dorada Golf Course, Viva Heavens by Wyndham, A Trademark All Inclusive offers a tropical retreat with 18 holes of golf and beachfront dining. With five on-site restaurants serving international cuisine and an outdoor pool with cabanas, guests can unwind in style. Enjoy water activities like parasailing or relax at the spa for a massage or facial treatment. Guest reviews rave about the helpful staff. ## Reviews 7.6 Good ## Popular amenities - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Feb 15 - Feb 16](https://www.expedia.com/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=11936647&PinnedHotelID=11936647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=11936647&PinnedHotelID=11936647&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 16 - Feb 17](https://www.expedia.com/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=11936647&PinnedHotelID=11936647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=11936647&PinnedHotelID=11936647&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 20 - Feb 22](https://www.expedia.com/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=11936647&PinnedHotelID=11936647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=11936647&PinnedHotelID=11936647&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 27 - Mar 1](https://www.expedia.com/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=11936647&PinnedHotelID=11936647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=11936647&PinnedHotelID=11936647&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Room Superior ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/55832bee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior 8.0 Very good 1 review - 419 sq ft - Sleeps 4 ### View all photos for Room Junior ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/dc8d7bd6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Junior - 527 sq ft - Sleeps 4 ### View all photos for Bliss 1 king size bed, non-smoking ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/64d6732b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bliss 1 king size bed, non-smoking 7.8 Good 8 reviews ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains Private bathroom - Garden view - 221 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Nirvana 1 King Bed ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/786e0aff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Nirvana 1 King Bed 9.4 Exceptional 9 reviews ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Private bathroom Hair dryer - Garden view - 414 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Nirvana 2 queen size beds, non-smoking. ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/cefcddc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Nirvana 2 queen size beds, non-smoking. 7.8 Good 34 reviews ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Private bathroom Hair dryer - Garden view - 414 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Amnesia 1 king size bed, non-smoking ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/9243d255.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Amnesia 1 king size bed, non-smoking 8.8 Excellent 6 reviews ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains Private bathroom - Garden view - 522 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Amnesia 2 queen size beds, non-smoking ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/cbc362b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Amnesia 2 queen size beds, non-smoking 7.4 Good 8 reviews ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Private bathroom Hair dryer - Garden view - 522 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Nirvana 1 king size bed, handicapped accessible, non-smoking ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/786e0aff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Nirvana 1 king size bed, handicapped accessible, non-smoking 9.4 Exceptional 3 reviews ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains Private bathroom - Garden view - 414 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for All Together Several beds, non-smoking ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/12000000/11940000/11936700/11936647/9fc629c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### All Together Several beds, non-smoking ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Private bathroom Hair dryer - Garden view - 522 sq ft - Sleeps 5 - 1 King Bed and 3 Twin Beds ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. 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[Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Plata-Hotels-Viva-Wyndham-V-Heavens-All-Inclusive-Resort.h11936647.Hotel-Information%3Fclickref%3D1011lC7EsvRg%26affcid%3DUS.DIRECT.PHG.1011l365393.1100l68075%26ref_id%3D1011lC7EsvRg%26my_ad%3DAFF.US.DIRECT.PHG.1011l365393.1100l68075%26afflid%3D1011lC7EsvRg%26affdtl%3DPHG.1011lC7EsvRg.PZHRQNwEzE)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Plata-Hotels-Viva-Wyndham-V-Heavens-All-Inclusive-Resort.h11936647.Hotel-Information%3Fclickref%3D1011lC7EsvRg%26affcid%3DUS.DIRECT.PHG.1011l365393.1100l68075%26ref_id%3D1011lC7EsvRg%26my_ad%3DAFF.US.DIRECT.PHG.1011l365393.1100l68075%26afflid%3D1011lC7EsvRg%26affdtl%3DPHG.1011lC7EsvRg.PZHRQNwEzE) ## About the neighborhood Located in Playa Dorada, a neighborhood in Puerto Plata, Viva Heavens by Wyndham, A Trademark All Inclusive is next to a golf course and on the beach. The area's natural beauty can be seen at Playa Dorada and Cofresi Beach. Don't miss out on a visit to Lorilar Ranch. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with horse riding. [Visit our Puerto Plata travel guide](https://www.expedia.com/Puerto-Plata.dx6048790) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.76854%2C-70.64279&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WBuHQZjeiyJMc7Qcwg-vTthsa6Q=) Playa Dorada Complex, Puerto Plata, 570000 ### What's nearby - ![Playa Dorada showing a luxury hotel or resort and a sandy beach](https://images.trvl-media.com/place/6072767/6ff6b52a-607f-4c6a-b47e-5908a8dae68f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa Dorada 1 min drive \- 0.2 miles - ![Malecón showing general coastal views](https://images.trvl-media.com/place/553248635919601763/3944520b-0486-4336-a7cb-9ba8c0d72059.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Malecón De Puerto Plata 7 min drive \- 4.4 miles - Playa Dorada Golf Course 1 min walk \- 0.1 miles - Mount Isabel de Torres 3 min drive \- 1.5 miles - Embassy of the United States Dominican Republic 7 min drive \- 4.6 miles ### Getting around - Gregorio Luperon Intl. Airport (POP) 22 min drive ### Restaurants - Gran Ventana Beach Bar 5 min walk - Restorant Italiani Sapore Di Mare - Gran Ventana Resort 4 min walk - Be Live Buffet Restaurant 5 min drive - Iberostar Costa Dorada Lobby Bar 3 min drive - Puebla 222 5 min walk ## About this property ### Viva Heavens by Wyndham, A Trademark All Inclusive Upscale property near Playa Dorada Golf Course Located close to Lorilar Ranch, Viva Heavens by Wyndham, A Trademark All Inclusive provides an adjacent golf course, a beach bar, and a poolside bar. This property is a great place to bask in the sun with a beachfront location, beachfront dining, and sun loungers. Treat yourself to spa services, such as a massage, a facial, or a body scrub. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. The gym offers Pilates classes and yoga classes; other things to do include beach yoga, rowing/canoeing, and kayaking. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi. You'll also find perks like: - An outdoor pool along with free cabanas, sun loungers, and pool umbrellas - Free self parking - An outdoor tennis court, coffee/tea in the lobby, and a water dispenser - Multilingual staff, luggage storage, and beach towels - Guest reviews say great things about the helpful staff Room features All 180 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Extra amenities include: - Childcare services and free infant beds - Recycling and LED light bulbs - Bathrooms with showers and hair dryers - 40-inch flat-screen TVs with cable channels - Wardrobes/closets, coffee/tea makers, and daily housekeeping ### All inclusive details All-inclusive room rates at Viva Heavens by Wyndham, A Trademark All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included ### Activities and facilities/equipment All non-motorized water sports are included. ### Water activities Kayaking Surfing/body boarding ### Land activities Bicycling Fitness facilities Tennis Volleyball Tennis rackets ### Lessons/classes/games Aerobics Bartending Cooking Dancing Yoga ### Entertainment Onsite entertainment and activities Onsite live performances Theme parties ## Similar properties ![Outdoor pool, open 7 AM to 7 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/560000/559800/559709/e9d8a3dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iberostar Waves Costa Dorada - All Inclusive Costa Dorada - Pool - Breakfast included - All inclusive - 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Mar 6 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=23089497&PinnedHotelID=23089497&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=11936647&PinnedHotelID=11936647&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=11936647,559709,29826620,995926,692656) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking ### Food and drink - 5 restaurants - A bar/lounge - A beach bar - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas ### Restaurants on site - Blend - Puebla 222 - Rosmarino - Sofrito - V Kitchen ### Things to do - 18-hole adjacent golf course - Beach volleyball - Beach yoga - Boat tours - Fitness classes - Gym - Kayaking - Outdoor pool - Outdoor tennis court - Pilates classes - Rowing/canoeing - Sailing - Snorkeling ### Family friendly - In-room babysitting (surcharge) - In-room crib - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Beach loungers - Beach towels - Free pool cabanas - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Spa - Body scrubs - Body wraps - Couples treatment rooms - Facials - Manicures/pedicures - Massage - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - No elevator - Tile flooring in room - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible restaurant ### More - 3 floors - At least 80% lighting from LEDs - Built in 2015 - Designated smoking areas - Double-glazed windows - Local culture and ecosystem education - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Minibar ### More - Air conditioning (climate-controlled) - Energy-saving switches in guestrooms - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests at this property also have access to the resort facilities of neighboring property Viva Tangerine By Wyndham. ### Renovations and closures The property will be renovating from August 31 2026 to September 30 2026 (completion date subject to change). The following areas are affected: - Swimming pool During renovations, the property will make every effort to minimize noise and disturbance. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Pool access available from 6:00 AM to 7:00 PM Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ## Frequently asked questions ### Does Viva Heavens by Wyndham, A Trademark All Inclusive have a pool? ### How much does it cost to stay at Viva Heavens by Wyndham, A Trademark All Inclusive? ### Is Viva Heavens by Wyndham, A Trademark All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Viva Heavens by Wyndham, A Trademark All Inclusive? ### What time is check-out at Viva Heavens by Wyndham, A Trademark All Inclusive? ### Are there all-inclusive benefits at Viva Heavens by Wyndham, A Trademark All Inclusive? ### Where is Viva Heavens by Wyndham, A Trademark All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Viva Heavens by Wyndham, A Trademark All Inclusive Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.4 Location ### 8.2 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 368 8 - Good 269 6 - Okay 169 4 - Poor 91 2 - Terrible 105 ## Reviews ### 8/10 Good #### Albert Jan 11, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Resort is not as big as I was expected, but it was pretty decent and really good. ##### Albert Stayed 1 night in Jan 2026 ### 10/10 Excellent #### wilson Jan 24, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean, great staff , amenities , food . Just some thigs of the resort has to updated. More cams and vigilance. ##### wilson Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Katherine Dec 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities This resort was truly amazing! Great entertainment, great food, great rooms and overall great service. I definitely recommend it to everyone. ![](https://a.travel-assets.com/ugc/hotel-reviews/beb04ddd-b689-45a4-b1b1-d64863cbc50e-1766678999848.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Katherine Stayed 3 nights in Dec 2025 ### 8/10 Good #### John Jan 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities We loved our stay! The rooms were clean and the housekeeping was fantastic! The buffet was good and the alacarte restaurants were also good. Make sure you set up your reservations early. We appreciated the smaller resort size and the very personable staff. Will definitely stay again! ##### John Stayed 6 nights in Dec 2025 ### 6/10 Okay #### Emily Jan 24, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff were very courteous and friendly. Food and service was very good, Our room was not great, it was clean and as described (family room), however we had repeated issues with the shower. Hot water was often not available, and the drain was blocked causing the bathroom to flood anytime the water was turned on. The room although clean felt damp, smelled musty, and there was mould on the walls. Staff did acknowledge the issue but it was not dealt with during our stay ##### Emily Stayed 7 nights in Jan 2026 ### 4/10 Poor #### Kareem Dec 29, 2025 Liked: Cleanliness Disliked: Amenities Staff was good. No hot water in my assigned room. Noise level was high from mopeds and motorbikes. ##### Kareem Stayed 4 nights in Dec 2025 ### 8/10 Good #### Ethan Nessim Jun 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great family resort ##### Ethan Nessim Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Gregor Jul 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great service and great food. ![](https://a.travel-assets.com/ugc/hotel-reviews/6ed97ad7-f25f-4158-920e-69ebcd4eced4-1752195184754.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gregor Stayed 7 nights in Jul 2025 ### 8/10 Good #### Carina Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service was great ##### Carina Stayed 3 nights in Jul 2025 ### 8/10 Good #### Juan May 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort is very clean, good choice of meals and the staff is very attentive. ##### Juan Stayed 3 nights in May 2025 ### 8/10 Good #### Jennifer Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Entertainment was so much fun. The bar staff was excellent. Food staff at the reservations restaurants was extremely poor due to so many locals. The locals came on the weekend and were rude to staff to visitors. Ruined 3 days of my expensive vacation. ##### Jennifer Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Mildred Ann Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very accommodating ![](https://a.travel-assets.com/ugc/hotel-reviews/735ceec2-c582-4e68-a22b-a9cb2c121c5a-1753414270452.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dfe179f5-144f-46c7-b3a5-78275aded43d-1753414270224.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bb2ab985-d10f-4565-b35f-cdc60a75020c-1753414269149.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/44753a83-afb9-43b9-bd71-59b6fc5f6ae0-1753414269903.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mildred Ann Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Roberto Jul 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We enjoy beach, night event,good food, the employees are very friendly and the facility is very clean, we have not complaing ##### Roberto Stayed 3 nights in Jul 2025 ### 8/10 Good #### Felix Jul 29, 2025 Liked: Cleanliness, staff & service, amenities It's very peaceful ##### Felix Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Michelle Jun 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My Family and I enjoyed our stay at viva. The staff was very nice but the food/restaurants needs improvements. ##### Michelle Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Karley Jul 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities This resort was exactly what I was looking for. I was looking for a small resort to take my kids on their first international trip. The staff was very friendly and helpful, lots of games and activities, and it wasn’t over crowded. Everything was clean, reservations were easy to come by, and I never had a hard time finding a good seat by the pool or the beach. ##### Karley Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Randy Feb 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We enjoyed our stay at the resort, the staff were friendly. ##### Randy Stayed 8 nights in Jan 2025 ### 6/10 Okay #### Marisol Jul 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities We enjoyed our stay. The pool are was nice. The staff is friendly. The food is not great. The beach is a long walk away. ##### Marisol Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jeanette Feb 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was very clean and the service was excellent ##### Jeanette Stayed 2 nights in Jan 2025 ### 8/10 Good #### Edwin Mar 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The entire staff was very nice and kind during our stay, always offering to help with everything. The food was delicious and the atmosphere was very familiar, for a trip with children it is excellent. ##### Edwin Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Samantha Apr 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My family and I went on vacation to Viva Heavens and had an amazing time. The resort is smaller than the usual, but the food and entertainment were great. The staff were also very welcoming and helpful. I highly recommend if you’re looking for an affordable, relaxing, and calm vacation. ##### Samantha Stayed 6 nights in Apr 2025 ### 6/10 Okay #### Lizette Jul 6, 2025 Disliked: Amenities, property conditions & facilities It’s an old property the staff is very very nice but the hotel needs a renovation, it’s old the pool is very small and there were mosquitoes inside the room. ##### Lizette Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### samir Mar 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great value! Good food! ##### samir Stayed 4 nights in Mar 2025 ### 6/10 Okay #### Michael Jul 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It lacked options of things to do for everyone throughout the day. The buffet restaurant was pretty good. Lacked enough staff to provide drinks for each meal. The Mexican restaurant was pretty good. I expected more since it did require a reservation. ##### Michael Stayed 3 nights in Jul 2025 ### 8/10 Good #### FRANKLIN Oct 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice stay for 3 nights. Food and amenities were good. ##### FRANKLIN Stayed 4 nights in Jul 2024