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Viva Heavens by Wyndham, A Trademark Resort

4.0 star property
Escape to paradise where sun-kissed days meet tranquil nights Relax by the pool or indulge in world-class dining.

Choose dates to view prices

Located near Playa Dorada Golf Course, Viva Heavens by Wyndham, A Trademark All Inclusive offers a tropical retreat with 18 holes of golf and beachfront dining. With five on-site restaurants serving international cuisine and an outdoor pool with cabanas, guests can unwind in style. Enjoy water activities like parasailing or relax at the spa for a massage or facial treatment. Guest reviews rave about the helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room Superior

Minibar, in-room safe, laptop workspace, blackout drapes

Room Superior

9.0 out of 10
Wonderful
(2 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Double Beds
  • Free WiFi

View all photos for Room Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Room Junior

  • 527 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Double Beds
  • Free WiFi

View all photos for Bliss 1 king size bed, non-smoking

A hotel room with a large bed, two bedside lamps, a nightstand with a phone and a lamp, and a wall-mounted vent.

Bliss 1 king size bed, non-smoking

7.8 out of 10
Good
(8 reviews)
  • Garden view
  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Nirvana 1 King Bed

A modern hotel room with a large bed, bedside lamps, a desk, and a TV.

Nirvana 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 414 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Nirvana 2 queen size beds, non-smoking.

A hotel room with two beds, a balcony with chairs, and a view of the outside.

Nirvana 2 queen size beds, non-smoking.

8.0 out of 10
Very good
(39 reviews)
  • Garden view
  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Amnesia 1 king size bed, non-smoking

A modern hotel room with a bed, a sofa, a dining table, and a balcony with chairs.

Amnesia 1 king size bed, non-smoking

8.6 out of 10
Excellent
(7 reviews)
  • Garden view
  • 522 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Amnesia 2 queen size beds, non-smoking

A hotel room with two beds, a TV, a sofa, and a balcony with a view of greenery.

Amnesia 2 queen size beds, non-smoking

7.6 out of 10
Good
(9 reviews)
  • Garden view
  • 522 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Nirvana 1 king size bed, handicapped accessible, non-smoking

A modern hotel room with a large bed, bedside lamps, a desk, and a TV.

Nirvana 1 king size bed, handicapped accessible, non-smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 414 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for All Together, Non-Smoking

A hotel room with a large bed, a bedside table with a lamp, a TV mounted on the wall, and a window with curtains.

All Together, Non-Smoking

  • Garden view
  • 522 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds
  • Free WiFi
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About the neighborhood

Located in Playa Dorada, a neighborhood in Puerto Plata, Viva Heavens by Wyndham, A Trademark Resort is next to a golf course and on the beach. The area's natural beauty can be seen at Playa Dorada and Cofresi Beach. Don't miss out on a visit to Lorilar Ranch. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with horse riding. Visit our Puerto Plata travel guide
View more Resorts in Puerto Plata
Map
Playa Dorada Complex, Puerto Plata, 570000

What's nearby

  • A beach with wooden deck, white canopies, and wooden beds.
    Playa Dorada
    1 min drive - 0.2 miles
  • A cable car over a lush green landscape with a city in the distance.
    Mount Isabel de Torres
    6 min drive - 1.9 miles
  • Playa Dorada Golf Course
    1 min walk - 0.1 miles
  • Embassy of the United States Dominican Republic
    17 min drive - 4.6 miles
  • Ocean World Adventure Park
    33 min drive - 9.2 miles

Getting around

  • Gregorio Luperon Intl. Airport (POP)
    22 min drive

Restaurants

  • Restorant Italiani Sapore Di Mare - Gran Ventana Resort
    4 min walk
  • Iberostar Costa Dorada Lobby Bar
    3 min drive
  • La Tarappa
    1 min walk
  • Le Petit Francois
    3 min drive
  • McDonald's
    5 min drive

About this property

Viva Heavens by Wyndham, A Trademark Resort

  • Upscale all-inclusive property near Playa Dorada Golf Course
  • Located close to Lorilar Ranch, Viva Heavens by Wyndham, A Trademark Resort provides an adjacent golf course, a beach bar, and a poolside bar. This property is a great place to bask in the sun with a beachfront location, beachfront dining, and sun loungers. Treat yourself to spa services, such as a facial, a massage, or a body wrap. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. The gym offers fitness classes and yoga classes; other things to do include sailing, snorkeling, and beach yoga. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An outdoor pool along with free cabanas, sun loungers, and pool umbrellas
    • Free self parking
    • An outdoor tennis court, coffee/tea in the lobby, and luggage storage
    • Multilingual staff, concierge services, and wedding services
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 180 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
  • Extra amenities include:
    • Childcare services and free infant beds
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • 40-inch flat-screen TVs with cable channels
    • Wardrobes/closets, coffee/tea makers, and daily housekeeping

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

  • All non-motorized water sports are included.

Water activities

    • Kayaking
    • Surfing/body boarding

Land activities

    • Bicycling
    • Fitness facilities
    • Tennis
    • Volleyball
    • Tennis rackets

Lessons/classes/games

    • Aerobics
    • Bartending
    • Cooking
    • Dancing
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances
    • Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Blend
  • Puebla 222
  • Rosmarino
  • Sofrito
  • V Kitchen

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Fitness classes
  • Gym
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Snorkeling

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Built in 2015
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests at this property also have access to the resort facilities of neighboring property Viva Tangerine By Wyndham.

Renovations and closures

The property will be renovating from August 31 2026 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Viva Heavens by Wyndham, A Trademark Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–7:00 PM. The property will be renovating the pool from August 31 2026 to September 30 2026 (completion date subject to change).

How much does it cost to stay at Viva Heavens by Wyndham, A Trademark Resort?

As of Aug 6, 2026, prices found for a 1-night stay for 2 adults at Viva Heavens by Wyndham, A Trademark Resort on Aug 24, 2026 start from $299, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viva Heavens by Wyndham, A Trademark Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Viva Heavens by Wyndham, A Trademark Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Viva Heavens by Wyndham, A Trademark Resort?

Check-out is at noon.

Are there all-inclusive benefits at Viva Heavens by Wyndham, A Trademark Resort?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, surfing/body boarding, bicycling, and more.

Where is Viva Heavens by Wyndham, A Trademark Resort located?

Located in Playa Dorada, this beachfront property is next to a golf course and within 3 mi (5 km) of Playa Dorada Golf Course and Lorilar Ranch. Amber Museum is 4.3 mi (6.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Viva Heavens by Wyndham, A Trademark Resort Reviews

7.6

Good

8.4

Cleanliness

8.4

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 389 out of 1001 reviews
Rating 8 - Good. 259 out of 1001 reviews
Rating 6 - Okay. 166 out of 1001 reviews
Rating 4 - Poor. 87 out of 1001 reviews
Rating 2 - Terrible. 100 out of 1001 reviews

Reviews

Verified review

6/10 Okay

Carlos Miguel

Liked: Cleanliness, property conditions & facilities
Everything is good except the entertainment if you’re looking for a place to just relax it’s perfect but for fun and to stay entertained this is not the place staff can be very boring
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Abigail Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. People from all over North and South America visiting. Perfect size for our family to relax and enjoy.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities
lack of elevators was the only downside to the resort if you have walking issues, otherwise food was excellent, and so were the staff. Entertainment fantastic, so much better than at Punta Cana. Will certainly revisit. Desk manager Sofia extremely accomodating, housekeeper Mercedes wonderful.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Yoliset

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite place to relax and lay back from the city craziness. For the deal we got it was an amazing experience. We are going back for sure. The food was really good too, variety and well done. Honestly, nothing to complaint about it. I recommend it. This was my first experience in an all inclusive resort, and I am glad I did it. Very satisfied.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, hot water, food was good….and I doubled up on the Tequila shots. Service was also good I tipped the bartender when I checked out…for the price I was satisfied
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent. Probably the kindest most helpful staff ever. Good food! I will definitely return.
Stayed 8 nights in Mar 2026
Verified review

8/10 Good

Luis

Liked: Cleanliness, staff & service
The specialty restaurants for dinner are excellent; however, the buffet restaurant for breakfast/lunch/dinner is not the best, although you can find something good to eat (not a lot of variety.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
This resort was truly amazing! Great entertainment, great food, great rooms and overall great service. I definitely recommend it to everyone.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is not as big as I was expected, but it was pretty decent and really good.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay! The rooms were clean and the housekeeping was fantastic! The buffet was good and the alacarte restaurants were also good. Make sure you set up your reservations early. We appreciated the smaller resort size and the very personable staff. Will definitely stay again!
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

Ethan Nessim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

wilson

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great staff , amenities , food . Just some thigs of the resort has to updated. More cams and vigilance.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very clean, good choice of meals and the staff is very attentive.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Gregor

Liked: Cleanliness, amenities, property conditions & facilities
Great service and great food.
Stayed 7 nights in Jul 2025
Verified review

6/10 Okay

Katherine

Liked: Cleanliness
Room was large and had a coffee machine but it could of had a better layout as TV was in the bedroom not the living room Staff were friendly and accommodating Drinks were awful unless you just had a rum and coke/sprite or vodka and water there could of been more seating around the bar area Food was adequate
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the resort, the staff were friendly.
Stayed 8 nights in Jan 2025
Verified review

8/10 Good

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff but one made the whole stay amazing. The entertainment crew, kitchen crew, security, and front desk work around the clock. Shout out to the spa crew, they were amazing as well. The owners must invest in overall improvements to the facilities. The hallway was always wet, not only due to the pool traffick, but also because the place leaked. Our toilet was leaking all over. They came to fix it but we had to put beach towels down daily and after every use. The Maintenance lady came and cleaned the place spotless daily, but if we showered or used the toilet the bathroom would flood. It was an overall family-friendly atmosphere. I enjoyed the daily food themes, but the select restaurant food was not all that. My favorite was the Dominican food night at the main hall. We were able to actually enjoy the culture and native food. They were excellently prepared and so flavorful. They had many food sections, which were good after many disappointments with some of the restaurant menus. Again, the staff makes the place magical. The owners need to improve the backup generators to cover all rooms’ AC. A particular manager who was fresh with me when I inquired about their safety protocols during a daylong blackout across the complex- needs training on the choice of words while answering questions from a customer. Other than that we had a great week celebrating my bday. A picture of the manager follows.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Mildred Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy beach, night event,good food, the employees are very friendly and the facility is very clean, we have not complaing
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and the service was excellent
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Family and I enjoyed our stay at viva. The staff was very nice but the food/restaurants needs improvements.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was very nice and kind during our stay, always offering to help with everything. The food was delicious and the atmosphere was very familiar, for a trip with children it is excellent.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Felix

Liked: Cleanliness, staff & service, amenities
It's very peaceful
Stayed 3 nights in Jul 2025