Alila Ventana Big Sur offers an all-inclusive adult experience near Pfeiffer Big Sur State Park. Guests can refresh in the mineral hot spring or sauna, schedule a body treatment, join yoga classes, or work out in the 24-hour gym with views of the surrounding landscape.
Located by the ocean, Alila Ventana Big Sur - Inclusive Resort is in Posts, a neighborhood in Big Sur. McWay Falls and Point Sur State Historic Park are notable landmarks, and the area's natural beauty can be seen at Pfeiffer Big Sur State Park and Andrew Molera State Park. Big Sur Station and Julia Pfeiffer Burns State Park are two other places to visit that come recommended. Kayaking and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby. Visit our Big Sur travel guide
Located close to Pfeiffer Big Sur State Park, Alila Ventana Big Sur - Inclusive Resort provides a poolside bar, an outdoor mineral hot spring (onsen), and a terrace. Adventurous travelers may like the hiking/biking, fitness classes, and ecotours at this resort. For some rest and relaxation, visit the sauna or 2 hot tubs, and indulge in a Thai massage, aromatherapy, or Ayurvedic treatments. The on-site Regional cuisine fine-dining restaurant, The Sur House Restaurant, offers breakfast, brunch, lunch, dinner, and ocean views. Yoga classes are offered at the 24-hour gym; the property also has an art gallery on site, shopping on site, and a garden. Free in-room WiFi is available to all guests, along with an arcade/game room and a library.
Other perks at this resort include:
2 outdoor pools along with sun loungers and pool umbrellas
Free self parking and valet parking
A free area shuttle, an electric car charging station, and a front-desk safe
Concierge services, a gift shop, and a 24-hour front desk
Room features
All 54 rooms offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
Bathrooms with showers and hair dryers
Flat-screen TVs with premium channels and DVD players
Patios, coffee/tea makers, and daily housekeeping
All inclusive details
All-inclusive room rates at Alila Ventana Big Sur - Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
2 floors
8 buildings
Banquet hall
Fireplace in lobby
Smoking not allowed
Room amenities
Bedroom
Premium bedding
Bathroom
Bathrobes
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
DVD player
Flat-screen TV with premium channels
Food and drink
Coffee/tea maker
Espresso maker
Free bottled water
In-room dining only
Limited room service
Minibar
More
Air conditioning
Desk
Free daily newspapers
Iron/ironing board
Mobile key entry
Phone
Safe
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Guests should be aware that 2 cats reside at this property
Information provided by the property may be translated using automated translation tools
An adult age 18 or older must assume all liability for the booking.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Service fee: USD 105 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 150 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Ventana Inn Joie de Vivre Boutique Hotel
Ventana Inn Joie de Vivre Boutique Hotel Big Sur
Ventana Joie de Vivre Boutique
Ventana Joie de Vivre Boutique Big Sur
Ventana Inn JdV Hotel Adults Big Sur
Ventana Inn JdV Hotel Adults
Ventana JdV Adults Big Sur
Ventana JdV Adults
Ventana Big Sur Alila Resort Adults
Ventana Alila Resort Adults
Ventana Big Sur Alila Adults
Ventana Alila Adults
Ventana Inn Spa a JdV Hotel – Adults Only
Ventana Big Sur an Alila Resort Adults Only
Ventana Big Sur Adults Only
Ventana Inn Spa Adults Only
Ventana Inn Spa a Joie de Vivre Boutique Hotel
Frequently asked questions
Does Alila Ventana Big Sur - Inclusive Resort have a pool?
Yes, this property has 2 outdoor pools.
How much does it cost to stay at Alila Ventana Big Sur - Inclusive Resort?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Alila Ventana Big Sur - Inclusive Resort on Mar 10, 2026 start from $1,870, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Alila Ventana Big Sur - Inclusive Resort pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Alila Ventana Big Sur - Inclusive Resort?
Check-in start time: 4:00 PM; Check-in end time: anytime.
What time is check-out at Alila Ventana Big Sur - Inclusive Resort?
Check-out is at 11:00 AM.
Are there all-inclusive benefits at Alila Ventana Big Sur - Inclusive Resort?
Some rate plans available at this resort are all-inclusive.
Where is Alila Ventana Big Sur - Inclusive Resort located?
Located in Posts, this luxury resort is 2 mi (3.2 km) from Big Sur Station and 2.1 mi (3.4 km) from Pfeiffer Big Sur State Park. Andrew Molera State Park and Julia Pfeiffer Burns State Park are also within 9 mi (15 km).
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Reviews
Alila Ventana Big Sur - Inclusive Resort Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The resort and grounds are absolutely stunning — the perfect place to relax and reset with a peaceful, restorative atmosphere.
Most of the staff were a pleasure and made our stay feel special, though we did have 1–2 interactions where it felt like we were a bother for asking for anything. That’s disappointing anywhere, but especially on a $3k+ per night trip.
When booking, I chose a suite specifically for its forest view. We came to Big Sur to be surrounded by giant trees. At check-in, we were told we’d been “upgraded” to a Pacific view suite. While well-intentioned, it wasn’t what we came for. From the suite we couldn’t see the water, the outdoor furniture wasn’t comfortable enough to enjoy, and it lacked the lounge chairs/hammock the original suite had advertised.
We asked to move back to our booked room but were told the property was fully committed. I understand that happens, but it was frustrating to have our experience shifted by a change we didn’t request.
Overall, Alila Ventana Big Sur is a breathtaking property with (mostly) a wonderful team. But if you’re going for a specific experience — like the forest views we wanted — make sure your reservation is honored as booked. At this level, the details really matter.
This is a great facility with rooms distributed in the forest. Very compassionate to nature. Nice hammock on the balcony next to the redwoods. Food at restaurant fresh and well prepared. Good degree of cleanliness.
Only issue was that may mobile phones would not connect to the router in my room, Only one night stay so didn't sort it out.
Wow , I was blown away but this resort. From views, to friendly and helpful staff, to cleanliness of the room. Had massage as well and absolutely loved it. The gourmet meals were so delicious and to my surprise they were all included in your stay, breakfast, lunch and dinner. If you are looking for a quiet romantic getaway this place is a must! I will definitely come back. I don’t usually write reviews but i was so impressed buy this hotel. Every detail was taught through. Loved it ♥️
The property is in an incredible setting. The facility itself is beautiful. It is, however, very expensive. The biggest drawback is the food. Very uneven in quality. Breakfasts are good, other food is mediocre. In spite of that, I had an amazing time.
Check in took FOREVER. Instructions for reception were unclear. Our room wasn’t ready at check in time, and when we received our key cards, they didn’t work! The key cards would deactivate multiple times during our stay as well, and replacements were needed each time. Stay here for the stunning environment and views, but expect some operational/management issues.
Everything was perfect! The only thing my wife and I can think of is:
For the cost of staying at Ventana, plus the Entertainment fee, the food should have been free! No joke!
The resort is gorgeous. The staff very friendly. But they are short staffed. Calls to room service always got an answering machine. One bartender for full bar waiting on drinks, etc. Service was not at the level you expect for such a top resort.
Check in was complicated as the person operating the gate didn't recognize my name and only after buzzing twice were we allowed in. Property is beautiful but room did not have a fireplace as described and we could hear our neighbors making "noises" (yuck!). The nature walk with Brian is a must! He is a great host and this hike followed by a nice stay in the hot tub was highlight.
So, I don’t like crabby reviewers who nitpick on smaller issues etc. I read the reviews on ventana and they were mixed but I booked anyway. Here’s the deal. The area is expensive. I don’t generally spend 1100 a night on a hotel so when I do, I expect it to be top notch. This was not. I would have paid 500-600 a night no problem and felt like I got my money’s worth. It has beautiful views, nice pools, the room was good. The spa was really a check in place more than a spa. The messages were outdoors and excellent (at 200/piece plus tip).
Amazing grounds. Beautiful location. With the exception of the Valet and Housekeeping staff, all others act like a 3 star resort. Cant be bothered. Irritated at any requests. For 1500$ a night I would have expected a different level of service.
I was told years ago, if I ever wanted a romantic getaway, ave Rana was the right place to indulge in a splurge. My husband and I arrived here for our 3 year wedding anniversary and as soon as we drove up, we were floored by the service and outright beauty of the property. Check in includes a welcome wine and cheese (SO yummy) and our room was immaculate. We took a walk around the grounds and later soaked in the Japanese Bath House before dinner. Morning checkout is later that usual, so even one nights stay felt more than it was. We woke up early in that summer morning and went for a swim in both pools. It was only us at 8am and it was INCREDIBLE. Highly recommend. I can’t wait to come back!
Thank you Ventana for being the location of my recent engagement proposal! Your property is breathtaking and your staff is exceptional. I am so grateful for the room upgrade and your hospitality. I'll never forget my trip to this property. It was simply a dream and I can't wait for the opportunity to return!
Beautiful property exceeded our expectations. I heard there were a lot of negative reviews after we arrived and can’t imagine what anyone could complain about. Ventana was as close to heaven as I’ve ever been.
This is an amazing location offering everything you could need for your stay. My girlfriend and I went up for a weeks get away and were super impressed. The rooms were large and very luxurious. They have serval places to eat and swim in (would recommend the Japanese bathhouse) . Massage and relaxation were AMAZING ! Will be going back.