Minos Beach Art Hotel, a Member of Design Hotels

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Luxury
5.0 star property
9.4

Exceptional

Art-filled beachfront calm on Mirabello Bay

On the edge of Mirabello Bay, this low-rise bungalow resort pairs a grounded village feel with contemporary art woven into the gardens and shoreline. Days move between two private beaches with complimentary sunbeds and umbrellas, and evenings can start with a relaxed drink at the beachfront Pure Lounge Bar. It’s a quiet setting just outside town, with Agios Nikolaos an easy 10 to 15-minute walk away.

  • Dining variety on-site

    Choose from fine dining, casual Cretan plates, and a lively Greek buffet scene.

  • Open-air art to wander

    Join a guided Art Tour through the Sculpture Garden with 55-plus large-scale works.

  • Wellness with panoramic views

    Book massages, facials, and steam rooms at Ananea Wellness by Aegeo Spas.

Amenities

  • Smart-room KNX controls for lights and temperature
  • Private pools and shaded verandas with sea views
  • Large freshwater outdoor pool with chaise lounges
  • Ibiscus Pool Bar for coffees, cocktails, ice creams
  • Onsite dive center for sailing and scuba gear
  • Eco-friendly systems with solar-heated water
These property details are summarized by AI

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Annex Waterfront Bungalow

A hotel room with a bed, a TV, a minibar, a large window with a view of the sea and a beach umbrella.

Annex Waterfront Bungalow

9.0 out of 10
Wonderful
(2 reviews)
  • Water view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Seaview Suite - Main Building

A modern living room with a sofa, a round coffee table, a wicker chair, and a TV on the wall.

Seaview Suite - Main Building

  • Sea view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Seaview Room - Main Building

A bedroom with a bed, a desk, a chair, a TV, and a balcony with a view.

Seaview Room - Main Building

  • Sea view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Private Pool

A bedroom with a wooden bed, a tray with breakfast items, and a view of an outdoor pool area.

Villa, 2 Bedrooms, Private Pool

  • Resort view
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Twin Bed and 2 King Beds

View all photos for Nature Suite - Main Building

A modern living room with a sofa, a round coffee table, a wicker ottoman, and a view of greenery through large windows.

Nature Suite - Main Building

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Nature Superior Bungalow

A modern building with a white exterior, a wooden pergola, and a tree casting shadows on the walls.

Nature Superior Bungalow

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Nature Superior Bungalow with Private Garden

A serene outdoor seating area with a small table and two bean bags, surrounded by lush greenery and tall grasses.

Nature Superior Bungalow with Private Garden

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Bungalow, Private Pool

A poolside area with a view of the sea and mountains, featuring a lounge chair and a small table.

Superior Bungalow, Private Pool

  • Sea view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Seaview Bungalow

A terrace with a round table and two chairs, overlooking a body of water and lush greenery.

Seaview Bungalow

  • Sea view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Waterfront Bungalow

A modern coastal building with a pool, stone walls, and outdoor seating.

Superior Waterfront Bungalow

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Private Pool

An aerial view of a coastal property with a swimming pool, lounge area with umbrellas, and a stone pathway leading to the water.

Villa, 1 Bedroom, Private Pool

  • Sea view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Private Pool

A poolside area with two lounge chairs and a view of the sea.

Villa, 2 Bedrooms, Private Pool

  • Sea view
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Twin Bed and 2 King Beds

View all photos for Villa, 3 Bedrooms, Private Pool

A poolside area with a view of the sea and mountains, featuring a lounge chair, ottoman, and a small table.

Villa, 3 Bedrooms, Private Pool

  • Water view
  • 1076 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds and 1 Twin Bed

View all photos for Waterfront Bungalow

A stone deck with a thatched umbrella, a lounge chair, and a small table, overlooking a body of water.

Waterfront Bungalow

  • Water view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Seafront Bungalow

An outdoor seating area with tables and chairs, overlooking a scenic view of the sea and trees.

Seafront Bungalow

  • Sea view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Seafront Bungalow

An aerial view of a coastal property with clear blue waters, a rocky shoreline, and white buildings surrounded by greenery.

Superior Seafront Bungalow

  • Sea view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Bungalow, Beachfront

A terrace with two black wire chairs, a round wooden table, and a view of a beach and mountains.

Superior Bungalow, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Agios Nikolaos, Minos Beach Art Hotel, a Member of Design Hotels is in the city center and on the waterfront. Abduction of Europa and Alykes of Elounda are local landmarks, and the area's natural beauty can be seen at Ammoúdi and Lake Voulismeni. Snorkeling, windsurfing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Agios Nikolaos travel guide
Map
Agios Nikolaos, Lasithi, Agios Nikolaos, Crete Island, 72100

What's nearby

  • A coastal town at dusk with buildings along the waterfront and a calm sea.
    Lake Voulismeni
    17 min walk - 0.9 miles
  • Ammoúdi
    3 min walk - 0.2 miles
  • Agios Nikolaos Archaeological Museum
    9 min walk - 0.5 miles
  • Port of Agios Nikolaos
    4 min drive - 1.2 miles
  • Abduction of Europa
    4 min drive - 1.2 miles

Getting around

  • Nikos Kazantzakis Airport (HER)
    52 min drive

Restaurants

  • Καρνάγιο - Πίτα του Ρήγα
    15 min walk
  • ARC
    16 min walk
  • Λασιθιώτικος Φούρνος
    10 min walk
  • ammoudi cafe club resto sand
    3 min walk
  • Zygos Urban Garden
    15 min walk

About this property

Minos Beach Art Hotel, a Member of Design Hotels

  • Luxury hotel by the sea
  • You can look forward to a free breakfast buffet, a beach bar, and a poolside bar at Minos Beach Art Hotel, a Member of Design Hotels. Active travelers can enjoy motor boating, canoeing, and scuba diving at this hotel. Indulge in a body wrap, a body treatment, and a manicure/pedicure at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Mediterranean cuisine. Enjoy the gym, as well as activities like fishing, kayaking, and water skiing. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Free bicycle rentals, an outdoor tennis court, and express check-out
    • Express check-in, babysitting (surcharge), and coffee/tea in the lobby
  • Room features
  • All 129 rooms include comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
  • More amenities include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Eco-friendly toiletries, tubs or showers, and hair dryers
    • TVs with cable channels
    • Furnished balconies or patios, wardrobes/closets, and daily housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by these third-party sustainability certification schemes: Green Key (Foundation for Environmental Education) and Travelife. For more information on what these certifications require and verify, please visit their websites.
  • The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ambrosia
  • Bacchus
  • La Bouillabaisse
  • Terpsis

Things to do

  • Bicycle storage
  • Bodyboard
  • Canoeing
  • Farming classes
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Kayaking
  • Lap pool
  • Library
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Water skiing
  • Water sports equipment

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator (single-level property)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 1 floor
  • At least 80% organic food
  • Banquet hall
  • Built in 1962
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1029420

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Minos Beach Art Hotel, a Member of Design Hotels have a pool?

Yes, this property has an outdoor pool. Pool types include exercise/lap pools.

Is Minos Beach Art Hotel, a Member of Design Hotels pet-friendly?

Yes, Minos Beach Art Hotel, a Member of Design Hotels allows pets (limit 1 total) with a maximum weight of up to 11 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Minos Beach Art Hotel, a Member of Design Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Minos Beach Art Hotel, a Member of Design Hotels?

Check-out is at 11:00 AM.

Where is Minos Beach Art Hotel, a Member of Design Hotels located?

Located in the heart of Agios Nikolaos, this luxury hotel is within a 10-minute walk of Ammoúdi and Agios Nikolaos Archaeological Museum. Lake Voulismeni and Folk Museum are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Minos Beach Art Hotel, a Member of Design Hotels Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 193 out of 247 reviews
Rating 8 - Good. 38 out of 247 reviews
Rating 6 - Okay. 9 out of 247 reviews
Rating 4 - Poor. 5 out of 247 reviews
Rating 2 - Terrible. 2 out of 247 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Minos Art Beach Hotel and we hope to be back.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the team is very helpful. Rooms are quiet
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! What a great property and excellent service!!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and great food.
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly personel and beautiful views, amazing breakfast.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a brilliant quiet spot yet still close to Ayios Nicholas as well as local restaurants
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and unbelievably nice staff!!
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Very nice hotel, well located near the town. Walking distance !
Stayed 7 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service at the hotel
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views, very good friendly service, relaxing atmosphère, good food
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & Calm Beach
Stayed 8 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous property and location. The most beautiful place to relax and unwind. Loved that the sea was 20 steps from my bungalow, with a terrace to sit out on in the evenings. The staff were excellent, warm and helpful at all times, especially in catering for my coeliac food requirements
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Beautiful location. Great restaurants. I will definitely return.
Stayed 7 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful hotel I visited. Gorgeous rooms, great service, friendly staff, convenient for beach, tasty good quality food, beautiful design. This is the first hotel which was both family/ child friendly but also peaceful, calm and quiet. Cannot wait to return! Thank you for your outstanding hospitality!
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staffs were friendly and looked after us very well. The hotel was attached to a dive centre which was very convenient for us. The food in the hotel was good but we found the menu at the beach bar a little boring for my liking. The hotel was about a 20-25 minutes walk to the town. A place we will stay again.
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I came here in July to celebrate birthdays and anniversary. Everything was amazing, starting from our amazing guest service people Maria and Katherina to location, views, food, service, beach, bungalows. We loved it so much. Thinking about next year already.
Stayed 10 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was AMAZING! Every single staff member was friendly and helpful. We had issues with our ferry being cancelled but the staff was extremely accommodating and helpful to make sure we were taken care of and had an extra night. I highly recommend this hotel. It’s close distance to the city with all the restaurants. We loved our stay and are happy to spend our honeymoon at Minos!
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You feel wrapped in a peaceful cocoon the minute you walk in the door. Maria and the customer service team are super lovely and helpful. We stayed in a superior waterfront bunglow which was thoughtfully designed and offered lovely local products in the bathroom. The trick is to get one with a view out to the ocean and then it’s just blue as far as the eye can see. Would thoroughly recommend the wine tasting and food from the excellent team at Terpsis
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place. Amazing food (actually too good). Nice staff. Only downer is a 100 euro "climate crisis tax" slapped on your bill at the end. If you're going to obligatorily add 100 euros to a bill. You should say this at the time of booking. When do we draw the line on this? A "water crisis tax" of 20,000 euros slapped on a check out bill? I realise it's not all their fault. But more could be done.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of those places one wishes to keep a secret. A place that’s beautiful day and night with a breathtaking view, open air sunset dinning and wonderful fresh food. Amazing breakfast buffet for every taste..The property is removed but at the same time located that the (fishing) village of Agios Nikolaos can be reached in walking distance. Best time MidMay to early June and mid-September to October before and after the turnover crowds arrive … and stay at least 10 days/2 weeks to allow 2 or 3 days for exploring the historical sights of Crete
Stayed 10 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Far above our expectations

One of the best hotel experiences I've had for a really long time. The hotel complex is really large and well thought out. Even in a busy month like August you can always find a secluded peaceful spot to spend the day reading, relaxing, snorkeling and taking a swim. Breakfast buffet was another highlight with a wide range of options at the highest quality. It's walking distance to a wide range of restaurants, both for lunch and diner. But we liked the hotel so much we spent several evenings at the different options within the hotel. Excellent food and wine. The entire staff was throughout our week absolutely top notch. Everyone made sure our stay was above expectations.
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Laid back luxury. Fantastic hotel, one of the best we’ve been to. Went for baby moon. Place is quiet, full of families with very well behaved children, teen children, and couples looking for a relaxing time. All amenities are great - likely recently renovated. Food was delicious, didn’t feel the need to leave the hotel for 7 days. Sun loungers are high quality and comfortable. Room is spacious. The staff is on another level of professionalism. Shout out to Simos - professional, kind, going above and beyond day after day. Very impressed. From the waiters, cleaning staff, reception stuff - everyone was absolutely great. Room exactly as advertised. Will absolutely return.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous location with lots of different places for people at the hotel to spread out and enjoy. Breakfast options were plentiful and a good quality. Rooms were kept clean and were very comfortable and spacious. Staff were always friendly and accommodating. The spa services were of very high quality. Towels and bedding were always promptly refreshed. We dined mostly for dinner at Le bouboulisse as we did not particularly enjoy the dinner food quality in bacchaus. Whilst the gym facilities were sufficient, the equipment could use modernising or being looked after as the treadmills are out of calibration. Also needed some wipes for the equipment after use. Overall, thoroughly enjoyed our stay!
Stayed 4 nights in Apr 2024
Verified review

6/10 Okay

Liked: Staff & service, amenities
The hotel grounds are beautifully designed and the staff were very friendly. The housekeeping was fantastic and very helpful. A few things to take into consideration when booking the Annex water front bungalows. The description for these bungalows does not accurately reflect the reality. They are very outdated and there is no privacy as it is separated from the hotel by an area of land that has a mobile trailer on it and what appeared to be someone' residence. The annex bungalows are right next to it and on the other side of them is the public beach. We were so disappointed with this accommodation that we asked to change our room right away. The manager was very helpful in accommodating us and switching us to another room. Unfortunately we didn’t get the waterfront that we originally booked however the garden view bungalow was much more updated and very nicely decorated so we were happy. Later that same night we came home to ants everywhere in the room despite not having any food or windows open. They gave us spray and we kept spraying the room for the rest of our stay as we did continue to see them although the amount did decrease. On our last night we found a baby scorpion in our room again this was a shock to us that this would happen in a hotel of this caliber. We understand sometimes these things happen but how these matters are dealt with by the hotel can go a long way and nothing was extended to us to compensate us for our experience.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, beauty, laid back vibe, service and overall experience make it one of my favorite hotels in the world
Stayed 7 nights in May 2026