Mandarin Oriental Ritz, Madrid

Choose dates to view prices

Luxury
5.0 star property
9.8

Exceptional

Madrid's rejuvenating spa sanctuary

Skilled therapists provide rejuvenating massages and facials in our tranquil spa haven. Afterward, unwind by the indoor pool or garden café with live piano music. The restaurant completes this luxury experience with delicious cuisine in a bright, naturally lit space.

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Superior Room, 1 King Bed

A grand building with a symmetrical facade, large arched windows, and a central entrance with ornate black metal gates.

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • 319 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Mandarin, Room, 1 King Bed

A grand lobby with a high ceiling, ornate gold decorations, and a central reception desk.

Mandarin, Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 518 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite

A four-poster bed with a dark wooden headboard, a beige sofa, a small round table with a vase of flowers, and a side table with a lamp and books.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite (Junior)

A hotel room with a bed, a sitting area with a sofa and armchair, a desk with a chair, and a dining table with food and drinks.

Premier Suite (Junior)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 454 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Palm Court)

A spacious bedroom with a large bed, a bedside table, a desk, and a television.

Suite (Palm Court)

  • 563 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Park)

A spacious bedroom with a large bed, a nightstand with a lamp, a bedside table with a book, and a view of the outdoors through a large window.

Suite (Park)

  • Park view
  • 730 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Prado)

A spacious bedroom with a large bed, a sitting area with a chair and table, and a view of the outdoors through a window.

Suite (Prado)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 730 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Turret)

A well-appointed living room with a round dining table, elegant chairs, and a chandelier.

Suite (Turret)

  • City view
  • 837 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Ritz)

A bedroom with a large bed, bedside tables, a nightstand, a window with curtains, and a skylight.

Suite (Ritz)

  • City view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Mandarin, Suite

A spacious bedroom with a large bed, bedside tables, a nightstand, a chair, and a view of the city through the window.

Mandarin, Suite

  • City view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite

A hotel room with a large bed, a sitting area with a table and chairs, and a view of the outdoors through the windows.

Presidential Suite

  • City view
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Twin Room

A grand building with a symmetrical facade, large arched windows, and a central entrance with ornate black metal gates.

Superior Twin Room

  • 319 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Twin Room

A decorative lantern with a lid and a plate with a pastry.

Deluxe Twin Room

  • City view
  • 402 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Mandarin, Twin Room

A grand lobby with a high ceiling, ornate gold decorations, and a central reception desk.

Mandarin, Twin Room

  • City view
  • 518 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Accessible

A well-appointed bedroom with a large bed, bedside tables, a bench, and a view of the outdoors.

Superior Room, 1 King Bed, Accessible

  • 319 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Garden View

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city.

Deluxe Room, 1 King Bed, Garden View

  • Garden view
  • 402 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room, Garden View

A hotel room with two beds, a sitting area, a dining table, and a view of the city.

Deluxe Twin Room, Garden View

  • Garden view
  • 402 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Prado View)

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Deluxe Room, 1 King Bed (Prado View)

  • City view
  • 402 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room (Prado View)

A hotel room with a bed, a chair, a table with a lamp, a picture on the wall, and a window with curtains.

Deluxe Twin Room (Prado View)

  • City view
  • 402 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Two Bedroom Family Suite

A spacious bedroom with a large bed, a bedside table, a desk, and a television.

Two Bedroom Family Suite

  • 882 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free wired internet

View all photos for Two Bedroom Family Suite

A spacious bedroom with a large bed, a bedside table, a desk, and a television.

Two Bedroom Family Suite

  • 882 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed
  • Free wired internet

View all photos for Three Bedroom Grand Suite

A well-appointed living room with a round dining table, elegant chairs, and a chandelier.

Three Bedroom Grand Suite

  • City view
  • 1751 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 Twin Beds and 2 King Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms (Park, King)

A spacious bedroom with a large bed, a nightstand with a lamp, a bedside table with a book, and a view of the outdoors through a large window.

Suite, 2 Bedrooms (Park, King)

  • City view
  • 1242 sq ft
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms (Park, Twin)

A spacious bedroom with a large bed, a nightstand with a lamp, a bedside table with a book, and a view of the outdoors through a large window.

Suite, 2 Bedrooms (Park, Twin)

  • City view
  • 1242 sq ft
  • Sleeps 6
  • 2 Twin Beds and 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms (Turret)

A well-appointed living room with a round dining table, elegant chairs, and a chandelier.

Suite, 2 Bedrooms (Turret)

  • City view
  • 1349 sq ft
  • Sleeps 6
  • 2 Twin Beds and 1 King Bed
  • Free wired internet

You may also like

Ad
A modern living room with a fireplace, two sofas, a coffee table, and a bookshelf with books and decorative items.

El Autor Hotel, Madrid, Autograph Collection

Madrid Centro
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.8 out of 10, Exceptional, 41 reviews
$358 nightly
The price is $394
Nov 22 - Nov 23
Total with taxes and fees
El Autor Hotel, Madrid, Autograph Collection
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Jerónimos, a neighborhood in Madrid, Mandarin Oriental Ritz, Madrid is near a metro station. Plaza de Cibeles and Puerta de Alcalá are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Plaza de la Lealtad 5, Madrid, Madrid, 28014

What's nearby

  • A grand building with classical architecture, featuring columns, statues, and a flag.
    National Prado Museum
    3 min walk - 0.2 miles
  • An art gallery with a large classical painting on the left wall and several smaller framed artworks on the right.
    Thyssen-Bornemisza National Museum
    3 min walk - 0.2 miles
  • A fountain with lions and a statue, surrounded by buildings and flags.
    Plaza de Cibeles
    5 min walk - 0.3 miles
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    8 min walk - 0.5 miles
  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    13 min walk - 0.7 miles

Getting around

  • Banco de Espana Station
    6 min walk
  • Madrid Recoletos Station
    12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    22 min drive

Restaurants

  • Café Prado
    5 min walk
  • Starbucks
    3 min walk
  • Ritz Garden
    1 min walk
  • Pictura
    1 min walk
  • Faborit
    4 min walk

About this property

Mandarin Oriental Ritz, Madrid

  • Luxury boutique hotel in the business district
  • A short walk from National Prado Museum and Puerta de Alcalá, Mandarin Oriental Ritz, Madrid provides a terrace, a coffee shop/cafe, and a garden. Indulge in a manicure/pedicure, a body treatment, and a massage at the onsite spa. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Free valet parking, plus self parking (surcharge)
    • Limo/town car service, full breakfast (surcharge), and express check-out
    • Express check-in, supervised childcare (surcharge), and coffee/tea in the lobby
  • Room features
  • All 153 individually furnished rooms include comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding and free cribs/infant beds
    • Bathrooms with children's robes and free toiletries
    • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: GSTC. For more information on what this certification requires and verifies, please visit their website.

Similar properties

A spacious lobby with a central bar area, seating arrangements, and a large glass ceiling.
The Palace, a Luxury Collection Hotel, Madrid
Madrid Centro
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,000 reviews
$510 nightly
The price is $561
Nov 1 - Nov 2
Total with taxes and fees
The Palace, a Luxury Collection Hotel, Madrid
Compare similar properties

Frequently asked questions

Does Mandarin Oriental Ritz, Madrid have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mandarin Oriental Ritz, Madrid?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental Ritz, Madrid on Nov 16, 2026 start from $1,198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental Ritz, Madrid pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 110 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is free at this property.

What time is check-in at Mandarin Oriental Ritz, Madrid?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mandarin Oriental Ritz, Madrid?

Check-out is at noon.

Does Mandarin Oriental Ritz, Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 215 per vehicle applies.

Where is Mandarin Oriental Ritz, Madrid located?

This family-friendly Madrid hotel is located in the historical district, within a 5-minute walk of Paseo del Prado and National Prado Museum. El Retiro Park and Gran Via are also within 10 minutes. Banco de Espana Station is 6 minutes by foot and Anton Martin Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Mandarin Oriental Ritz, Madrid Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 162 out of 177 reviews
Rating 8 - Good. 8 out of 177 reviews
Rating 6 - Okay. 4 out of 177 reviews
Rating 4 - Poor. 2 out of 177 reviews
Rating 2 - Terrible. 1 out of 177 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Madrid. The best location next to The Prado museum, the best best staff and a a great history as being originally the Ritz hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Staff comfort
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at mandarin and I did sign up for the fans of mandarin after th experience here. Good property and nice staff amazing place close to amenities. Staff really took care to ensure we felt cared for
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated property. Gorgeous rooms, restaurants, and bar. Staff is attentive, rooms are comfortable and stylish with great amenities.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around choice in Madrid. The hotel itself is outstanding in every way imaginable with a great location in a very walkable area.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding property with a great location. Next to the Prado museum and shopping within walking range, as well as many dining options. Highly recommended!
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and outdoor space lovely
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the words of Shakira, this is perfecto

Amazing hotel! Really top drawer, superb check in by David, great room, bar, food, service and SPA. Don’t hesitate!
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
One of the best 5 star hotels in my opinion, perfect location, excellent service, and great amenities! Especially impressed by the outstanding communication skills of the staff and overall efficiency and effectiveness of responses to requests. We also enjoyed the Michelin star restaurant - Deessa a lot!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and afternoon tea delicious. Detail customer service
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent. They anticipate and plan for your every need. Ivan and Carlos at the door were excellent. Elizabeth and Pricilla in the spa were great as well. So was the lady that did my pedicure. All of the staff from the door to the service in rooms and room dining, concierge and reception were excellent. I would definitely recommend you stay here. I loved every minute.
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first stay at the Mandarin Oriental Ritz, Madrid was one of true decadence and ease. Before we even walked through the doors, we were greeted at the car for our luggage to be collected with the most care and joy-filled staff. The check-in process was rather seamless and again the staff showcased the ultimate care for us. The hotel is a showroom that is both inviting, warm, cozy and opulent. The scent awakens all the emotions of what a beautiful stay in the equally beautiful city of Madrid should feel like. The gym, pool and spa services were impeccable. I enjoyed both a massage and facial and was thoroughly impressed by the level of skill and care from my therapist as well as the entire spa staff. I would only recommend that the pool area remain open longer- at least until 11pm. I enjoyed in-room dinning, at which I was very impressed as well. This experience goes down in my travel journal as a top 5 best in-room dinning I've experienced. The cuisine was excellent but, more over, the staff was incredibly meticulous and caring. Breakfast in the main resturant is beautiful and delicious with beautiful bright natural lighting pouring in and an array of selection. I cannot wait to return and make The Ritz Madrid my newest hotel tradition. Thank you to each and every staff member that made our stay so incredibly memorable. I give my sincerest gratitude for the touches of care you all brought to my days there at the hotel. Kindest regards, Ashley Evers
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Hospitality was great, extremely helpful and gave us a lot of recommendations for area’s to visit and travel tips. Lovely place definitely recommend if your visiting Madrid.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with spacious suites and great location to all the sight seeing.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
hotel super mega excelente
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente hotel
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an amazing hotel really top of the list
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not only a hotel is an amazing experience 10/10
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 7 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly a magical place, from the staff to the food. Can’t wait to go back.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
An elegant old world hotel, very well worth the stay.
Stayed 6 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever!!!!
Stayed 2 nights in Jul 2022