Verified
10/10 Excellent
Jacqueline
May 12, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacqueline
Stayed 3 nights in May 2026
Palacio de los Duques Gran Meliá - The Leading Hotels of the World
Choose dates to view prices
Photo gallery for Palacio de los Duques Gran Meliá - The Leading Hotels of the World
Luxury
5.0 star property
9.8
Exceptional
Royal palace retreat in Madrid
Artistic velvet furnishings and Renaissance-inspired decor create a luxurious atmosphere in this historic palace-turned-hotel near Madrid's Royal Theatre. The rooftop features a poolside bar with panoramic sunset views, while the full-service spa offers rejuvenating Thai massages.
Popular amenities
- Pet friendly
- Free WiFi
- Air conditioning
- Gym
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Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.
This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 80 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
- Fee for buffet breakfast: approximately EUR 45 per person
- Valet parking fee: EUR 45 per day
- Nearby parking fee: EUR 45 per day (6562 ft away)
- Pet fee: EUR 80 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Palacio de los Duques Gran Meliá - The Leading Hotels of the World pet-friendly?
Yes, this property allows dogs (limit 2 total). There's a fee of EUR 80 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
As of May 21, 2026, prices found for a 1-night stay for 2 adults at Palacio de los Duques Gran Meliá - The Leading Hotels of the World on Jun 7, 2026 start from $529, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Valet parking is available for EUR 45 per day.
What time is check-in at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
Check-out is at noon.
Where is Palacio de los Duques Gran Meliá - The Leading Hotels of the World located?
Located in Madrid Centro, this luxury hotel is steps from Plaza de España - Princesa and Royal Theatre. Plaza de Oriente and Sabatini Gardens are also within 10 minutes. Opera Station and Santo Domingo Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
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Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.6
Location
9.8
Staff & service
9.8
Property conditions & facilities
Rating 10 - Excellent. 782 out of 902 reviews
10 - Excellent
782
Rating 8 - Good. 88 out of 902 reviews
8 - Good
88
Rating 6 - Okay. 20 out of 902 reviews
6 - Okay
20
Rating 4 - Poor. 8 out of 902 reviews
4 - Poor
8
Rating 2 - Terrible. 4 out of 902 reviews
2 - Terrible
4
Reviews
Verified
10/10 Excellent
Neda
Apr 21, 2026
Liked: Cleanliness, staff & service, property conditions & facilities
This was the BEST hotel I've ever stayed in. EVERYTHING and EVERYONE was just perfect.
Neda
Stayed 7 nights in Apr 2026
Verified
10/10 Excellent
Huiqi
Apr 17, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Huiqi
Stayed 1 night in Apr 2026
Verified
10/10 Excellent
Roi
Apr 16, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Roi
Stayed 2 nights in Mar 2026
Verified
10/10 Excellent
mark
Apr 12, 2026
Location and staff were excellent
mark
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Hetal
Apr 11, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and location. Stayed in junior level suite with red level access. Great amenities in the room. Very close to Plaza Mayor. Staff was very hospitable and accommodating. Free breakfast in the morning was a great start to the day.
Hetal
Stayed 3 nights in Apr 2026
Verified
8/10 Good
W
Apr 9, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful setting, like living in a museum. As with many hotels, it is the smaller points that separate a very good from a great hotel. Do understand this is a very good hotel but I would highlight a few negatives that keep it from being a great one:
1. 4th floor
W
Stayed 4 nights in Apr 2026
Verified
10/10 Excellent
Sam
Apr 6, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super attentive & greeted us with a glass of cava, room was absolutely perfect and gave us nice gifts to celebrate our anniversary :)
Sam
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Trudy
Apr 5, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. All staff were inviting and accommodating. They went above and beyond to make us feel welcome and to attend to our every need. The cafe and dining services were excellent in all ways - selection, taste and service. Highly recommend!
Trudy
Stayed 7 nights in Mar 2026
Verified
10/10 Excellent
Peter
Apr 3, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff who were attentive from the moment you arrived to departure.
The concierge was also excellent with some great recommendations.
The roof top bar was fabulous with views to the palace and the cathedral.
The only negative was the price of the hotel breakfast but there are plenty of fabulous spots to go outside the hotel .
This is a truly fabulous hotel but what sets it apart is its staff.
Peter
Stayed 4 nights in Mar 2026
Verified
10/10 Excellent
Trocon Eddie
Apr 2, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast!
Trocon Eddie
Stayed 6 nights in Mar 2026
Verified
10/10 Excellent
Karen
Mar 29, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are exceptional, the hotel stunning & the red level service worth every penny. I cannot rate this hotel or its staff highly enough. If we return to Madrid in the future, we would absolutely stay here again!
Karen
Stayed 5 nights in Mar 2026
Verified
10/10 Excellent
JORGE
Mar 22, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble experiencia
JORGE
Stayed 3 nights in Mar 2026
Verified
10/10 Excellent
Trevor
Mar 22, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly authentic Spain feel, very clean, extremely pleasant staff! Highly recommend!
Trevor
Stayed 2 nights in Mar 2026
Verified
10/10 Excellent
Gayle
Mar 20, 2026
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and beautiful property
Gayle
Stayed 2 nights in Mar 2026
Verified
10/10 Excellent
John
Mar 18, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location. Staff is fantastic.
John
Stayed 3 nights in Mar 2026
Verified
10/10 Excellent
Martin
Mar 4, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent room and location. The hot tub was closed for the season, but would have been wonderful to use I the 50-60 deg F weather, especially at night. Free use of a car for a day and shuttle throughout Madrid was a terrific amenity. Breakfast was wonderful, but the dinner food was a disappointment for some of our party. The staff was most friendly and accommodating.
Martin
Stayed 6 nights in Feb 2026
Verified
10/10 Excellent
Anne
Feb 20, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Très belle chambre et le service était trés attentionné et au top tout le long de notre séjour !
Anne
Stayed 3 nights in Feb 2026
Verified
10/10 Excellent
Julia
Feb 11, 2026
Liked: Cleanliness, staff & service, amenities
Localização excelente! Serviços impecáveis!
Julia
Stayed 7 nights in Feb 2026
Verified
10/10 Excellent
Magdalena
Feb 8, 2026
Liked: Cleanliness, staff & service, amenities
Todo excelente
Magdalena
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
Mark
Feb 1, 2026
Liked: Cleanliness, staff & service, amenities
Amazing staff. Beautiful hotel. Great service. Very welcoming.
Mark
Stayed 4 nights in Jan 2026
Verified
10/10 Excellent
Marcos
Jan 28, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Very Nice, Staff and Rooms!
Marcos
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
FRANCISCO JAVIER
Jan 26, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Ubicación, Habtación, comida, bebida, EL PERSONAL!!!
FRANCISCO JAVIER
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Fernando
Jan 16, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful. You’re greeted by the staff with a sign of loyalty since you enter. Food is great. The rooms are great. Decoration is great. Taxis are accesible on the front door.
Fernando
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
SAMY
Jan 5, 2026
Liked: Cleanliness, property conditions & facilities
Excelente
SAMY
Stayed 4 nights in Dec 2025