Title: Cigno Hotel (Adults Only) Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=2298&destination=M%C3%A9rida%2C+Yucat%C3%A1n%2C+Mexico&selected=78299568&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Cigno Hotel (Adults Only) Adults-only retreat in Mérida Centro balances poolside relaxation with cultural exploration, complete with thoughtful amenities and historic surroundings ## Photo gallery for Cigno Hotel (Adults Only) ![Exterior - Cigno Hotel (Adults Only) (Mérida)](https://images.trvl-media.com/lodging/79000000/78300000/78299600/78299568/51629158.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Cigno Hotel (Adults Only) (Mérida)](https://images.trvl-media.com/lodging/79000000/78300000/78299600/78299568/a3556bba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Cigno Hotel (Adults Only) (Mérida)](https://images.trvl-media.com/lodging/79000000/78300000/78299600/78299568/038fa0a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 King Bed, Patio, Pool View | Terrace/patio - Cigno Hotel (Adults Only) (Mérida)](https://images.trvl-media.com/lodging/79000000/78300000/78299600/78299568/5b55334a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hair dryer, bathrobes, towels, soap - Cigno Hotel (Adults Only) (Mérida)](https://images.trvl-media.com/lodging/79000000/78300000/78299600/78299568/0c271670.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Cigno Hotel welcomes adults to Mérida Centro with an outdoor pool and loungers. Enjoy a cooked-to-order breakfast, borrow bikes to explore, or relax in the garden. Benefit from a 24-hour front desk, free valet parking, and helpful staff praised by visitors. ## Reviews 9.8 Exceptional ## Popular amenities - Pet friendly - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Mar 30 - Mar 31](https://www.expedia.com/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=78299568&PinnedHotelID=78299568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=78299568&PinnedHotelID=78299568&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 31 - Apr 1](https://www.expedia.com/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=78299568&PinnedHotelID=78299568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=78299568&PinnedHotelID=78299568&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=78299568&PinnedHotelID=78299568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=78299568&PinnedHotelID=78299568&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=78299568&PinnedHotelID=78299568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=78299568&PinnedHotelID=78299568&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Classic Room, 1 King Bed ![Classic Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/79000000/78300000/78299600/78299568/6c3d5503.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed 9.8 Exceptional 6 reviews - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Classic Room, 2 Queen Beds ![Classic Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/79000000/78300000/78299600/78299568/b0469df4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Queen Beds 10.0 Exceptional 2 reviews - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed, Private Pool ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/79000000/78300000/78299600/78299568/c6eb2d04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Private Pool - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Balcony ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/79000000/78300000/78299600/78299568/c6eb2d04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Balcony 10.0 Exceptional 1 review - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Patio, Pool View ![Suite, 1 King Bed, Patio, Pool View | Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/79000000/78300000/78299600/78299568/d42b3000.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Patio, Pool View - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Suite, 1 King Bed, Terrace ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/79000000/78300000/78299600/78299568/2fd9180b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed, Terrace - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Suite, 1 King Bed, Terrace ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/79000000/78300000/78299600/78299568/2fd9180b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 1 King Bed, Terrace 10.0 Exceptional 1 review - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-CIGNO-HOTEL.h78299568.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1101lDauTnFU%26affcid%3DUS.DIRECT.PHG.1101l269738.1100l68075%26ref_id%3D1101lDauTnFU%26my_ad%3DAFF.US.DIRECT.PHG.1101l269738.1100l68075%26afflid%3D1101lDauTnFU%26affdtl%3DPHG.1101lDauTnFU.)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-CIGNO-HOTEL.h78299568.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1101lDauTnFU%26affcid%3DUS.DIRECT.PHG.1101l269738.1100l68075%26ref_id%3D1101lDauTnFU%26my_ad%3DAFF.US.DIRECT.PHG.1101l269738.1100l68075%26afflid%3D1101lDauTnFU%26affdtl%3DPHG.1101lDauTnFU.) ## About the neighborhood Mérida Centro, a neighborhood in Mérida, is home to Cigno Hotel (Adults Only). Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Centro Cultural El Olimpo and Centro Cultural de la Niñez Yucateca are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Mérida travel guide](https://www.expedia.com/Merida.dx6023536) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.96280%2C-89.62808&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wB0P_fBXHzl-YRE1-cTkVGo2sjQ=) Calle 66 no.593 Barrio la Ermita, Merida Yucatan, Mérida, Yuc., 97000 ### What's nearby - ![Mérida Cathedral](https://images.trvl-media.com/place/6261245/942b0927-7edd-4050-8f6b-0bdc75fe346f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mérida Cathedral 10 min walk \- 0.6 miles - ![Plaza Grande](https://images.trvl-media.com/place/6167853/5cbedc30-9f48-477a-8be8-f06b10b1fae0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Grande 10 min walk \- 0.6 miles - ![Paseo de Montejo](https://images.trvl-media.com/place/6220694/0c05e3c3-1f14-4410-ac4f-d2503dc0e7a8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paseo de Montejo 5 min drive \- 1.8 miles - US Visa Applicant Service Center 1 min walk \- 0.0 miles - Parque Santa Lucía 16 min walk \- 0.9 miles ### Getting around - Teya-Merida Station 29 min drive - Mérida International Airport (MID) 12 min drive ### Restaurants - El Principal 4 min walk - Restaurante Lucy's 3 min walk - Café Lavé 5 min walk - La Ruina 5 min walk - La Kombuchería 5 min walk ## About this property ### Cigno Hotel (Adults Only) Upscale hotel near Mérida Cathedral At Cigno Hotel (Adults Only), you can look forward to a garden, a business center, and a restaurant. Stay connected with free in-room WiFi. Additional perks include: - An outdoor pool along with sun loungers - Free valet parking - Cooked-to-order breakfast (surcharge), bike rentals, and smoke-free premises - An elevator and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All guestrooms at Cigno Hotel (Adults Only) feature thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and espresso makers. Extra amenities include: - Hair dryers and shampoo - Coffee/tea makers, ceiling fans, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/109000000/108560000/108555300/108555280/c0882526.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adoro Hotel Boutique Mérida Centro - Pool - Spa - Free WiFi - Restaurant 9.8 Exceptional 76 reviews $264 nightly $318 total Apr 1 - Apr 2 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=108555280&PinnedHotelID=108555280&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1450000/1442200/1442108/8d3e49e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Mercedes Merida, Curio Collection by Hilton Mérida Centro - Pool - Pet friendly - Parking included - Free WiFi 9.0 Wonderful 1,141 reviews $104 nightly $125 total Apr 6 - Apr 7 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=1442108&PinnedHotelID=1442108&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/19400/19340/b8fc90ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana - 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Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free valet parking on site ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 17 to 22 per person - A restaurant ### Things to do - Bicycle rentals - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Business services - Business center ### Outdoors - Garden - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible shuttle - Elevator - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Bathrobes - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 45-inch smart TV ### Food and drink - Coffee/tea maker - Espresso maker - Free bottled water ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 9:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 0 per pet (varies based on length of stay) Food and water bowls are available ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 17 to 22 per person - Pet fee: USD 0 per pet (varies based on length of stay) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number HCO181213C92 ### We should mention Guests under 18 years old are not permitted at this adults-only property ### Property is also known as CIGNO HOTEL Cigno Adults Only Merida Cigno Hotel (Adults Only) Hotel Cigno Hotel (Adults Only) Mérida Cigno Hotel (Adults Only) Hotel Mérida ## Frequently asked questions ### Does Cigno Hotel (Adults Only) have a pool? ### How much does it cost to stay at Cigno Hotel (Adults Only)? ### Is Cigno Hotel (Adults Only) pet-friendly? ### How much is parking? ### What time is check-in at Cigno Hotel (Adults Only)? ### What time is check-out at Cigno Hotel (Adults Only)? ### Where is Cigno Hotel (Adults Only) located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Cigno Hotel (Adults Only) Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 10 Cleanliness ### 9.6 Amenities ### 10 Staff & service ### 10 Property conditions & facilities 10 - Excellent 93 8 - Good 14 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Alexis Mar 4, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Delightful hotel and experience. Food is excellent and the staff are warm and helpful ##### Alexis Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Rachel Nov 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were extremely kind and the property is absolutely beautiful! Would definitely come back and stay here again :) ##### Rachel Stayed 2 nights in Oct 2025 Verified ### 8/10 Good #### Adam Feb 10, 2026 Liked: Cleanliness, property conditions & facilities The hotel is beautiful, and the team is very warm and welcoming. I loved that parking was included, and the rooftop felt very private for a day in the sun by the pool. After we booked the hotel, we realized that many of the food spots that we wanted to try were quite a distance from the hotel (35-45 minute walk), which is just something to be aware of if you're booking this hotel! Plan to walk or Uber a lot. ##### Adam Stayed 5 nights in Feb 2026 Verified ### 10/10 Excellent #### Isabelle Sep 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel and staff. Wish there was more to see do closer to the property. ##### Isabelle Stayed 3 nights in Aug 2025 Verified ### 10/10 Excellent #### Dominick Sep 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My wife and I went here for a weekend get away. The room and hotel itself was very quiet, chic, modern with a Yucatan vibe. All around amazing stay and will definitely come back here in the future. ##### Dominick Stayed 2 nights in Aug 2025 Verified ### 10/10 Excellent #### Claudine Jun 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was beautiful and safe. The parking next to the hotel was great. ##### Claudine Stayed 3 nights in May 2025 Verified ### 10/10 Excellent #### Cheryl Dec 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We absolutely loved our time in Merida and staying at the CIGNO Hotel was perfect for us. A little removed from the Centro of town but easily walkable and completely safe, day or night. The hotel was absolutely lovely. 10 spacious rooms, excellent staff and food. We enjoyed breakfast each morning and had two dinners as well. The margaritas are exceptional. The entire staff is pleasant, helpful and knowledgeable. Would highly recommend and would definitely stay here again while visiting Merida!! ##### Cheryl Stayed 5 nights in Nov 2025 Verified ### 10/10 Excellent #### Dave Feb 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Outstanding heritage / boutique hotel, beautiful property, pool, rooms with a 1st class restaurant and bar. Great access to the restaurant “zone” Stay here! ##### Dave Stayed 1 night in Feb 2025 Verified ### 8/10 Good #### moria Apr 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel in a remote and residential area. Needed to drive to get to center of town. Hotel itself is fantastic in every way. ##### moria Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Viktoriya Jul 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service, beautiful property ##### Viktoriya Stayed 1 night in Jul 2024 Verified ### 10/10 Excellent #### Sandra Dec 15, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such an amazing hotel boutique. The service was wonderful. ##### Sandra Stayed 2 nights in Dec 2023 Verified ### 10/10 Excellent #### Jonathan Aug 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pretty unique place, with amazing staff and delicious food. Rooms are very nice. ##### Jonathan Stayed 4 nights in Aug 2023 Verified ### 10/10 Excellent #### Michelle Aug 25, 2023 Liked: Amenities Beautiful Hotel. Staff was excellent. Would totally recommend to friends and family. ##### Michelle Stayed 2 nights in Aug 2023 Verified ### 8/10 Good #### Laura Oct 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic boutique hotel. Beautiful architecture and attentive staff. Breakfasts were terrific. Definitely will be back. ##### Laura Stayed 3 nights in Sep 2023 Verified ### 10/10 Excellent #### Joseph Sep 18, 2023 Liked: Cleanliness, property conditions & facilities, room comfort Staff were always ready to help. Vanessa at the front desk was lovely. Hôtel was one of our most beautiful stays. Restaurant staff were hospitable and food was delicious. ##### Joseph Stayed 4 nights in Sep 2023 Verified ### 10/10 Excellent #### Clare Feb 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a lovely stay! The staff was super attentive but also let us enjoy the ameneties. We had the rooftop pool all to ourselves one day. What a treat! Gorgeous property. Stay here if you can! ##### Clare Stayed 4 nights in Feb 2025 Verified ### 10/10 Excellent #### Ralph Apr 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Cigno Hotel is a beautiful oasis in central Merida. The room was large, beautifully appointed and well air-conditioned. The food at the restaurant was excellent-modern Mexican cuisine. We felt one of the best part of the experience was the staff. They were friendly, helpful and very gracious. You cannot go wrong staying at this excellent small hotel. We had a very positive experience at Cigno Hotel. ##### Ralph Stayed 3 nights in Apr 2025 Verified ### 10/10 Excellent #### gustavo Aug 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities This hotel exceeded my expectations. The building itself, a nineteenth century casona, was beautifully renovated into one of the best boutique hotels my family and I have stayed at. The staff was amazing, professional, and friendly. Perla, Esteban and Victor, and Vanessa went out of their way to make our stay a relaxing and culturally-enriching experience. Can't wait to go back to Merida and stay there once again. ##### gustavo Stayed 4 nights in Aug 2024 Verified ### 10/10 Excellent #### Paul Jul 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazingly beautifully restored property that will take your breath away. Only 10 rooms. It is in an older neighborhood and we arrived at night. There wasn't much else going on in the immediate area... it's not an entertainment or restaurant district, so you would would not expect this gem to be tucked away in the middle of the block. Book it. You won't be sorry. ##### Paul Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Eric Jun 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The architecture, the design are beautiful, the rooms, shower etc super comfortable, A/C, the staff extremely friendly, the parking easy, etc... etc... I already mentioned to the reception that they should change their policy regarding the products to choose from in the room. They have Nespresso capsule that they charge $ 55.-- and a bottle of wine for $ 980.-- (same price like in the restaurant). Well, the price per night is quite high comparing to our hotels and therefore a certain complimentary basic things should be included or like the wine reduced to 1/2 price or whatever. But a lovely oasis place to stay if you want to have a rest and a base in Merida. Thanks to all the stuff ##### Eric Stayed 6 nights in Jun 2025 Verified ### 10/10 Excellent #### Veronica May 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a very nice hidden gem. Very close to shopping, restaurants and overall a wonderful experience. I want to mention that there were a few people who stood out that made our stay wonderful. Michelle & Jenny (concierge)- who were an absolute pleasure , and they both provided excellent service and addressed our concerns promptly. Victor - made excellent recommendations for breakfast and was a phenomenal server- Housekeeping staff were exceptional, and kept our place very clean and tidy. We had a few hiccups, but some of it was due to the obnoxious guests, and that you can’t help, however tje CIGNO Staff handled it professionally and dutifully. This place a quaint and a tucked-away-oasis and I’d highly recommend booking a stay at the CIGNO for a beautiful and tranquil visit. Thanks again for everything! ![Courtyard ](https://a.travel-assets.com/ugc/hotel-reviews/2356ac2a-ecd9-4f2a-b8eb-683da8ef5d41-1746494084834.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Looking out from courtyard ](https://a.travel-assets.com/ugc/hotel-reviews/83b93d91-d4d2-4e37-ad02-0fbc7eee84b8-1746494085515.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Another view of the garden/courtyard](https://a.travel-assets.com/ugc/hotel-reviews/d6905639-a6b3-4410-855d-7a89b2ebe314-1746494085363.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![King size bed- very comfy](https://a.travel-assets.com/ugc/hotel-reviews/e50b467b-fb04-49eb-8081-86cb1a44ba90-1746494085227.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Veronica Stayed 3 nights in May 2025 Verified ### 8/10 Good #### Daniel Mar 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is fairly nice, but expensive for what you get. Staff is attentive and friendly but the rooftop pool has no service so you’re on your own if you want food or drink. They try to follow you around but you can be waiting for service some times. It’s a bit out of the way but 15 minute drive to town. They keep it very clean! A nice quiet hotel. They need to setup a WhatsApp service for concierge and service. ##### Daniel Stayed 3 nights in Mar 2024 Verified ### 10/10 Excellent #### Caroline Mar 9, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel with amazing food and a great rooftop. My two friends and I stayed here for a wedding in Merida. ![](https://a.travel-assets.com/ugc/hotel-reviews/75a49f64-8f1e-4ae6-8add-3cd6cd371efd-1773014852614.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/56df4806-d899-4691-82bf-60fd9bd46ac8-1773014851392.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Caroline Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### Mary DIXON Feb 18, 2026 Liked: Cleanliness, amenities, property conditions & facilities Absolutely beautiful hotel. Service was excellent We were surprised at every turn. A little far from the main part of town but worth the walk Would recommend highly ##### Mary DIXON Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### Mike Dec 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities An amazing hotel experience. ##### Mike Stayed 3 nights in Dec 2025 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [Chanpaal Hotel Boutique - Only Adults](https://www.expedia.com/Merida-Hotels-Chanpaal-Hotel-Boutique.h38357381.Hotel-Information) - [Hotel Las Margaritas Merida](https://www.expedia.com/Merida-Hotels-Hotel-Las-Margaritas-Merida.h49147997.Hotel-Information) - [Tuubul Kiin Bed & Breakfast](https://www.expedia.com/Merida-Hotels-TUUBUL-KIIN-BED-BREAKFAST.h93189744.Hotel-Information) - [Extended Suites Merida Siglo XXI](https://www.expedia.com/Merida-Hotels-Extended-Suites-Merida-Siglo-XXI.h40904785.Hotel-Information) - [Japoneza Retreat Centro - Adults Only](https://www.expedia.com/Merida-Hotels-Japoneza-Merida.h90291105.Hotel-Information) - [Boutique by the Museo](https://www.expedia.com/Merida-Hotels-Boutique-By-The-Museo.h11084401.Hotel-Information) - [Mansión Merida Hotel Boutique - Restaurant](https://www.expedia.com/Merida-Hotels-Mansion-Merida-Hotel-Restaurant.h8348661.Hotel-Information) - [Hotel Hacienda VIP](https://www.expedia.com/Merida-Hotels-Hotel-Hacienda-VIP.h4041437.Hotel-Information) - [Hotel Real Toledo by Kavia](https://www.expedia.com/Merida-Hotels-Hotel-Real-Toledo.h87416159.Hotel-Information) - [Casa Encuentro De Joaquín Garcia H](https://www.expedia.com/Merida-Hotels-Casa-Encuentro-De-Joaquin-Garcia-H.h92177140.Hotel-Information) - [Hotel San Juan Mérida](https://www.expedia.com/Merida-Hotels-Hotel-San-Juan-Merida.h63867688.Hotel-Information) - [Antelar Casa Destino](https://www.expedia.com/Merida-Hotels-Antelar-Casa-Destino.h59344889.Hotel-Information) - [Gamma Mérida El Castellano](https://www.expedia.com/Merida-Hotels-Gamma-De-Fiesta-Inn-Merida-El-Castellano.h9728927.Hotel-Information) - [Casa Boutique Pasha](https://www.expedia.com/Merida-Hotels-Casa-Boutique-Pasha.h75607189.Hotel-Information) - [Hotel Casa Azul](https://www.expedia.com/Merida-Hotels-Hotel-Casa-Azul.h4538349.Hotel-Information) - [Hotel Casa Pellegrin](https://www.expedia.com/Merida-Hotels-Hotel-Pellegrin.h41903233.Hotel-Information) - [Hotel Chariot](https://www.expedia.com/Merida-Hotels-Hotel-Chariot.h106524784.Hotel-Information) - [Fiesta Americana - Merida](https://www.expedia.com/Merida-Hotels-Fiesta-Americana-Merida.h19340.Hotel-Information) - [Casa Dos Lirios Boutique B&B](https://www.expedia.com/Merida-Hotels-Casa-Dos-Lirios.h20113693.Hotel-Information) - [Hotel Casa San Juan el lugar ideal para descansar](https://www.expedia.com/Merida-Hotels-Hotel-Casa-San-Juan-El-Lugar-Ideal-Para-Descansar.h34097072.Hotel-Information) - [Flights to Mérida](https://www.expedia.com/Cheap-Flights-To-Merida.d6023536.Travel-Guide-Flights) - [Mérida Vacations](https://www.expedia.com/Merida.d6023536.Destination-Travel-Guides) - [Car rentals near Mérida](https://www.expedia.com/Car-Rentals-In-Merida.d6023536.Car-Rental-Guide) - [Mérida Vacation Rentals](https://www.expedia.com/Merida-Vacation-Rentals.d6023536.Travel-Guide-VacationRentals) - [Things to do in Mérida](https://www.expedia.com/Things-To-Do-In-Merida.d6023536.Travel-Guide-Activities)