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BlueBay Grand Esmeralda All Inclusive

4.0 star property
Stylish property on the shore with 3 outdoor swimming pools

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for BlueBay Grand Esmeralda All Inclusive

3 outdoor pools
4 bars/lounges, poolside bar
Deluxe Room, Garden View | Free minibar, in-room safe, blackout drapes, iron/ironing board
5 restaurants, breakfast served
Lobby sitting area
Reviews
6.6

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Restaurant

Explore the area

Map
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710
  • Popular LocationTres Rios Ecopark7 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course7 min drive
  • Popular LocationMaroma Beach17 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)42 min drive
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Room options

View all photos for Suite, 1 King Bed, Jetted Tub (Emerald)

View from room

Suite, 1 King Bed, Jetted Tub (Emerald)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
Day bed
Bathrobes
  • 688 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access, Garden View (Emerald)

Suite, Pool Access, Garden View (Emerald) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Pool Access, Garden View (Emerald)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
Day bed
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Partial Ocean View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 377 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Ocean View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 376 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Garden View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Playa del Carmen

BlueBay Grand Esmeralda All Inclusive is located in Riviera Maya, a neighborhood in Playa del Carmen, and is near theme parks and on the beach. El Camaleón Mayakoba Golf Course and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Mamitas Beach. Traveling with kids? Don't miss Xplor Theme Park. Discover the area's water adventures with scuba diving, snorkeling, and water skiing nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Tres Rios Ecopark - 7 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Gran Coyote Golf - 9 min drive
  • Quinta Avenida - 14 min drive
  • Maroma Beach - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • Jaal-Ha - 8 min walk
  • El Charro - 8 min drive
  • Black & White - 1 min walk
  • Bar Columpios - 19 min walk
  • Beach Bar - 6 min walk

About this property

BlueBay Grand Esmeralda All Inclusive

Upscale all-inclusive property near El Camaleón Mayakoba Golf Course
Located close to Gran Coyote Golf and Maroma Beach, BlueBay Grand Esmeralda All Inclusive provides a free breakfast buffet, a poolside bar, and a grocery/convenience store. With a white sand beach, sun loungers, and kayaking, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or spa tub, and indulge in aromatherapy, a body treatment, or a hot stone massage. Be sure to enjoy a meal at any of the 5 on-site restaurants. The gym offers yoga classes and fitness classes; other things to do include rowing/canoeing, windsurfing, and sailing. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool
  • Free self parking
  • 2 outdoor tennis courts, a 24-hour front desk, and a billiards/pool table
  • Tour/ticket assistance, concierge services, and 3 meeting rooms
Room features
All 979 rooms offer comforts such as air conditioning and free stocked minibars, as well as thoughtful touches like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Balconies or patios, ceiling fans, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Kayaking
  • Personal motorized watercraft
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 8 buildings
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

Frequently asked questions

Does BlueBay Grand Esmeralda All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at BlueBay Grand Esmeralda All Inclusive?

As of May 3, 2024, prices found for a 1-night stay for 2 adults at BlueBay Grand Esmeralda All Inclusive on May 5, 2024 start from $166.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is BlueBay Grand Esmeralda All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at BlueBay Grand Esmeralda All Inclusive?

Self parking is free at this property.

What time is check-in at BlueBay Grand Esmeralda All Inclusive?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

What time is check-out at BlueBay Grand Esmeralda All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at BlueBay Grand Esmeralda All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is BlueBay Grand Esmeralda All Inclusive located?

This Riviera Maya property is on the beach, 1.9 mi (3.1 km) from El Camaleón Mayakoba Golf Course, and within 6 mi (10 km) of Gran Coyote Golf and Maroma Beach. Quinta Avenida and Mamitas Beach are also within 9 mi (15 km).

BlueBay Grand Esmeralda All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 251 out of 1025 reviews" "
Rating 8 - Good. 234 out of 1025 reviews" "
Rating 6 - Okay. 220 out of 1025 reviews" "
Rating 4 - Poor. 151 out of 1025 reviews" "
Rating 2 - Terrible. 169 out of 1025 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Cornell

Traveled with partner
Liked: Staff & service
I thought that the Blue Bay Grand Esmeralda was an excellent hotel for the price the beach wasn't great but that wasn't so bad because the lagoon was close by in the beach next door was good I would definitely recommend it
Stayed 8 nights in Apr 2024

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and beaches! Staff are wonderful and very helpful
Stayed 3 nights in Apr 2024

2/10 Terrible

Charlton

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
My stay was unpleasant. My room smelled like sewage, the sliding glass door didn’t lock as I was on the 1st floor. There were fruit flies in the room. The fridge didn’t work, and there was no iron in the room. I asked the front desk 3 times to be moved, but nothing happened. Also, the food wasn’t good. I will not be returning to the resort.
Stayed 5 nights in Apr 2024

2/10 Terrible

Ignat

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst resort ever
Stayed 6 nights in Apr 2024

6/10 Okay

Kenneth D

Liked: Staff & service
Disliked: Property conditions & facilities
The staff food and service were good. The entire resort did not have air conditioning. The room was often hot without working A/C. Also the elevator didnt work.
Stayed 4 nights in Apr 2024

8/10 Good

Tonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a last minute reservation, this property was great. It was clean and friendly, but busy. If you are there during a busy season, you must wake up early to stake your claim for a sun chair. It gets really crowded at both pools. Also, if you want room service, you should order it early. It gets pretty busy and I never got a response. Thats not a no-no...just it is what is was. Great time!
Stayed 4 nights in Apr 2024

6/10 Okay

Eric

Disliked: Staff & service
Stayed 5 nights in Apr 2024

2/10 Terrible

Chelson Ariel

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not recommend or stay at this property again.
Stayed 3 nights in Apr 2024

6/10 Okay

Andrea

Traveled with group
Liked: Cleanliness
It was a bit difficult to communicate as the staff didnt know a lot of English. Our room phone didn't work and we had to complain about it multiple times to get it looked at and then the employee who came to look at didn't even fix it. They deliver a form to thank you for coming on your last night and call one of 2 extensions to get picked up for check-out, except when you can't call because your phone still doesnt work. We had stopped at the desk in the morning to schedule a pick-up for our luggage (then they told us to call...again) and then they didn't show up and we had to attempt to find one of the cleaning staff to radio for a bellboy (twice) and almost missed our airport transportation. The pool was fabulous! Highly recommend bringing apool float. The food was good, especially the fresh guac and there were plenty of drinks.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kevin Albert

Traveled with partner
Loved the people working in the many areas. Everyone friendly and accommodating. Loved the energy of the Pool Entertainment Team. Only thing we didn’t like was with a lack of Pool Chairs we had to get up extremely early. With the size of the Pool it was not a lack of space. Just lack of chairs.
Stayed 5 nights in Apr 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0