Citymax Hotel Al Barsha at the Mall

Property class: 3

Choose dates to view prices

A short walk from Mall of the Emirates, Citymax Hotel Al Barsha at the Mall provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at City Cafe, the on-site restaurant. Free in-room WiFi is available to all guests, along with 2 bars and a health club.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room with 20% off F&B

A modern hotel room with a large bed, a desk with a chair, a large window with curtains, and a painting on the wall.

Double Room with 20% off F&B

7.2 out of 10
Good
(5 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Double Room

A hotel room with a large bed, a smaller bed, a desk with a chair, a TV, and a painting on the wall.

Family Double Room

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room with 20% off F&B

A hotel room with two beds, a desk, a TV, and a painting on the wall.

Twin Room with 20% off F&B

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Located in Al Barsha, a neighborhood in Dubai, Citymax Hotel Al Barsha at the Mall is near a metro station and near the beach. Museum of the Future and Expo City Dubai are cultural highlights, and travelers looking to shop may want to visit Mall of the Emirates and Souk Madinat Jumeirah. Wild Wadi Water Park and Global Village are not to be missed. Visit our Dubai travel guide
Map
Behind Mall of Emirates, Al Barsha First, Dubai

What's nearby

  • An indoor ski slope with artificial snow, ski lifts, and a large advertisement for 'need'.
    Mall of the Emirates
    3 min walk - 0.2 miles
  • An indoor ski slope with artificial snow, ski lifts, and a ski instructor.
    Ski Dubai
    7 min walk - 0.4 miles
  • Meem Gallery
    10 min walk - 0.6 miles
  • Fatima Abdullah Mohammed Rasheed Mosque
    15 min walk - 0.8 miles
  • Al Barsha Pond Park
    3 min drive - 1.3 miles

Getting around

  • Mall of the Emirates Station
    13 min walk
  • Dubai Intl. Airport (DXB)
    31 min drive

Restaurants

  • Sarvana Bhavan
    1 min walk
  • Bougee Lounge
    9 min walk
  • Masmat Baha
    5 min walk
  • Al Amoor Express - الامور اكسبرس
    5 min walk
  • Chops N Hopes
    2 min walk

About this property

Citymax Hotel Al Barsha at the Mall

  • Hotel remodeled in 2018 and located near Mall of the Emirates
  • Shopping on site, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Citymax Hotel Al Barsha at the Mall. Be sure to enjoy a meal at City Cafe, the on-site restaurant. In addition to 2 bars and a health club, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall
    • A gift shop, an elevator, and tour/ticket assistance
  • Room features
  • All 376 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with bidets and shower/tub combinations
    • Coffee/tea makers, daily housekeeping, and desks

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Citymax Hotel Al Barsha
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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very good, 75 reviews
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The price is $49
Oct 25 - Oct 26
Total with taxes and fees
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Frequently asked questions

Is Citymax Hotel Al Barsha at the Mall pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citymax Hotel Al Barsha at the Mall?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Citymax Hotel Al Barsha at the Mall on Oct 25, 2026 start from $57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Citymax Hotel Al Barsha at the Mall?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Citymax Hotel Al Barsha at the Mall?

Check-out is at noon.

Does Citymax Hotel Al Barsha at the Mall provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 200 per vehicle applies.

Where is Citymax Hotel Al Barsha at the Mall located?

Located in Al Barsha, this hotel is within 1 mi (2 km) of Fatima Abdullah Mohammed Rasheed Mosque and Mall of the Emirates. Burj Al Arab is 2.5 mi (3.9 km) away. Mall of the Emirates Station is 13 minutes by foot and InsuranceMarket Metro Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Citymax Hotel Al Barsha at the Mall Reviews

8.0

Very Good

8.4

Cleanliness

8.2

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 263 out of 886 reviews
Rating 8 - Good. 382 out of 886 reviews
Rating 6 - Okay. 163 out of 886 reviews
Rating 4 - Poor. 48 out of 886 reviews
Rating 2 - Terrible. 30 out of 886 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place...helpful staff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel at a great location
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location close to the mall of the emirates and nice restaurants
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly service
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Excellent staff and customer service, Jenni made special effort to make our stay memorable. The hotel and rooms are clean. Only downside was small room size, limited wardrobe space and bed/mattress quality poor. There’s also a dance club on the main floor which gets noisy so for sensitive sleepers this could be a problem.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Perfect location, very clean, very nice service. Nice support from staff
Stayed 7 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at reception are kind, professional and helpful, in particular Fatiha, Esam and Faith. Itwould be nice to have detox water at the reception, as in Rove and Ibis three-star hôtels, as well as tissues, because it is blister ing hot and humidity outside.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Reasonable for a one night stay. Staff was helpful. Rooms are somewhat small, and smell a bit. We arrived late after midnight and the Room wasn't ready. We had to wait for a while until the room is ready. I didn't like the idea of that extensive ID verification for every one staying, but it seems a common thing among hotels in the region.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with well dedicated staff. I love the breakfast and the proximity to the Mall of Emirates where I did most of my shopping.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay, the hotel is clean and the location is fantastic!
Stayed 7 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good and clean and surrounding area was nice to explore. I’m easy going and just take it one day at a time and so when things are okay I am okay as well. I’m pretty sure I already had given a review, but whatever it was all good. Thank you.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Excellent
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness
Good property.
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 8 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and amazing location as it is right behind emirates mall! The road to the hotel is so packed during peak hours with heavy traffic. Breakfast was good and diverse
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 8 nights in Oct 2023
Verified review

2/10 Terrible

Disliked: Property conditions & facilities
I arrived at 4 am with prior notice and my room was still not ready. They gave me a different room and promised to switch me later. Upon entering the room it looked very little like the images. The furniture was worn, faded and in rough shape. When I tried to take a shower the water scalded me and I burnt my arm. It would not cool. Additionally the shower quickly flooded. When I complained they found another room for me. I was told that the weather caused the hot water. At 4 am it was hot enough to burn. Upon going to the new room I was able to get cool water but the shower head was broken and would raise above my chest. And again it flooded, to which maintenance said they all flood. I got about 30 minutes of sleep on the rock hard bed before I packed up and checked out. Moving to a different hotel.
Stayed 7 nights in Jul 2025
Verified review

6/10 Okay

Good
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aqua fredda sporco
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel com ótimo custo x benefício, próximo a shopping, todo tipo de comércio e serviços, além de ter acesso fácil a transporte público, já que aplicativo e taxi custam muito caro em Dubai. O serviço é ótimo, funcionários muito atenciosos, limpeza impecável. Recomendo demais.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
La zona dove si trova l'hotel la conoscevamo, posizionata vicinissima al Mall of the Emirates e quindi alla fermata della metro, fondamentale per gli spostamenti se si opta prevalentemente per questo mezzo. L'hotel offre delle camere spartane e un po' datate, ma bisogna considerare anche il prezzo vantaggioso nel nostro caso rispetto alla media. La pulizia in generale è risultata ottima. La colazione a buffet l'ho trovata eccellente, non ci ha delusi. Al nostro arrivo la camera assegnataci, però, è risultata, (sarà stato un caso), parecchio rumorosa probabilmente per assembramenti in strada di riders, locale con musica etc. Ma qui ci è venuta in aiuto la reception tramite la gentile Leonora che ha provveduto ad un cambio stanza immediato e da li è andato tutto bene. Approfitto per ringraziarla dell'assistenza che ha saputo darci e dei suoi modi professionalmente garbati. Consiglio questa struttura? Si, se cercate essenzialmente una struttura di compromesso tra la praticità ed economicità.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
El hotel está renovado, la habitación es pequeña pero práctica. Muy buena limpieza. Su personal es muy atento especialmente el de limpieza. Muy recomendable la zona donde está el hotel. Accesible de muchas maneras. Esta cerca de un mall y de una estación de metro.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente experiencia

Mi reciente estadía en el Hotel Citymax Al Barsha fue una experiencia verdaderamente grata. Desde nuestra llegada, fuimos recibidos con una atención cálida, profesional y llena de hospitalidad. Un agradecimiento muy especial para Leonora, Stella y Fatiha, tres joyas en la recepción que nos trataron como auténticos reyes, siempre con una sonrisa y una disposición admirable. Y, por supuesto, gracias al manager Ahmed Farik, por liderar un equipo que realmente se esfuerza por brindar un servicio de clase mundial. El lobby del hotel tenía un aroma encantador que invitaba a quedarse, a relajarse, a disfrutar. El ambiente era acogedor y moderno, ideal tanto para viajeros de negocios como de placer. El desayuno fue excelente, y todo el personal del restaurante nos atendió con una amabilidad espectacular, atentos a cada detalle. La única observación que tengo es respecto a las camas en las habitaciones dobles, que me parecieron un poco pequeñas, como si estuvieran pensadas más para niños que para adultos. Fuera de eso, todo lo demás fue impecable. La ubicación del hotel es lo mejor que tuvimos, llena de restaurantes, tiendas de compras y una cercanía de dos Mall de los más conocidos de Dubai Emirates y Dubai Mall Gracias por hacer de nuestra visita a Dubái una experiencia aún más especial. ¡Espero volver pronto y recomendaré el hotel con entusiasmo a todos los que viajen a esta hermosa ciudad! — Francisco Montás Echolatino Viajes
Stayed 2 nights in Apr 2025