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Ascott Orchard Singapore

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Luxury
5.0 star property
8.8

Excellent

Urban oasis on Orchard Road

Sophisticated travelers will appreciate the outdoor pool after exploring Orchard Road's premier shopping. The fitness center offers modern equipment for maintaining workout routines. Families enjoy the dedicated children's pool and playground, creating a luxury experience for all ages.

Popular amenities

  • Air conditioning
  • Breakfast available
  • Laundry
  • Room service

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About this property

Ascott Orchard Singapore

  • Luxury family-friendly hotel near Orchard Road
  • Consider a stay at Ascott Orchard Singapore and take advantage of a playground, dry cleaning/laundry services, and a gym.
  • Additional perks include:
    • An outdoor pool and a children's pool, along with sun loungers
    • Full breakfast (surcharge), smoke-free premises, and an elevator
    • A water dispenser, a porter/bellhop, and a 24-hour front desk
    • Guest reviews speak highly of the first-rate property condition
  • Room features
  • All 220 rooms feature comforts such as air conditioning and bathrobes, as well as thoughtful touches like safes and high-speed internet.
  • Extra conveniences in all rooms include:
    • Recycling, LED light bulbs, and composting
    • Eco-friendly toiletries, bidets, and hair dryers
    • 40-inch TVs with cable channels
    • Refrigerators, microwaves, and free infant beds

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Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid passport or physical government-issued ID card at check-in
This property provides housekeeping services Monday-Saturday. Housekeeping is not available on public holidays.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 143.88 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately SGD 35.97 per person
  • Rollaway bed fee: SGD 143.88 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Ascott Orchard Singapore have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Ascott Orchard Singapore?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Ascott Orchard Singapore on Jun 9, 2026 start from $286, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ascott Orchard Singapore pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Ascott Orchard Singapore?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Ascott Orchard Singapore?

Check-out is at noon.

Where is Ascott Orchard Singapore located?

This family-friendly Singapore hotel is located in a shopping district, within a 5-minute walk of The Paragon and Orchard Road. Marina Bay Sands Skypark and Marina Bay Sands Casino are also within 3 mi (5 km). Somerset Station is 6 minutes by foot and Orchard Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

8.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 219 out of 383 reviews
Rating 8 - Good. 122 out of 383 reviews
Rating 6 - Okay. 22 out of 383 reviews
Rating 4 - Poor. 13 out of 383 reviews
Rating 2 - Terrible. 7 out of 383 reviews

Reviews

Verified

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very modern and clean. Staff very friendly and in a great location.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was reasonably sized and equipped with amenities (wish there was a microwave option and the TWG and Bacha coffees were a plus!). We traveled as a family with infant and staff were super attentive and friendly. Location was perfect close to all the main shops at Orchard.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ka Ki

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, housekeeping staff very friendly and helpful. All facilities are well maintained, I went to the pool and the gym, super clean. Prime locution for shopping but the surroundings are very quiet.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Radhika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! Kid friendly and very accessible
Stayed 6 nights in Dec 2025
Verified

8/10 Good

James

The AC was a little loud even for a low setting but otherwise, the room and location wer
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Jedd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great, great location and hotel. However, the unexpected material charge for the bed for the children was dissapointing and the response to the query about this after booking for two adults and two children was really poor.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ka Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in Orchard, easy walking distance to the MRT and all the shopping malls. Rooms were lovely, modern and clean. Great pool and gym facilities too. Staff were very helpful and accomodating.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Shelly- Deane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, staff was professional and kind.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Ascott Orchard Singapore! The hotel was absolutely top-tier luxury from the stylish interiors to the exceptional service, everything felt premium. The location is unbeatable, right in the heart of Orchard, making it perfect for shopping and exploring. I truly enjoyed every moment of my stay and will definitely be coming back on my next visit to Singapore. Highly recommend to anyone looking for comfort, class, and convenience all in one!
Stayed 7 nights in Sep 2025
Verified

8/10 Good

poppy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location, in the centre of busy Orchard rd, yet private and quiet
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

jahanum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool ! And the view from the room was great. Our Wi-Fi didn’t work which they fixed promptly. When we came the next day there was hot chocolate for us with an apology 😊
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Like my second home

Everything was so good, specially location.
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities, communication
Nice apartment and very clean. Walking distance to orchard road shopping. Staff very friendly.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Eng Cheng

Liked: Cleanliness, amenities, property conditions & facilities
I like that it is very convenient and the team here understands my needs. To me, that is very important for long stays. Thank you to the team at Ascott Orchard esp Sandi, John, Robert & Devan - you most definitely serve with pride and deserve recognition!
Stayed 19 nights in May 2025
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk, cleaning and lobby staff. All were courteous, knowledgeable, and professional in our interactions. Our unit was perfect for our stay. The Ascott's location is convenient for shopping, walking and using public transportation. We appreciated the pool and the gym.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities, communication
Updated property. Walkable to many dining and shopping areas. Great amenities. Convenient check-in and willing to easily catering to guests' needs.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Darunee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff are really responsive and friendly, could be slight improvement for room cleanliness
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, room comfort, communication

Value for money

We had a really great stay at Banyan Tree. The room was better than we had expected and the staff were really attentive and caring. It wasn't the cheapest but was worth the money.
Stayed 4 nights in Sep 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It is a very good location, ideal for people who may need to stay near Mount Elizabeth Hospital. I had a single room for two night business trip. The AC spews out air directly to the bed, making it very cold when I sleep. On the first night, there was some issue with the shower where there is no hot water but this was fixed. the next day.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Reynaldo Ruiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 5 nights and we were happy with its cleanliness, well-appointed units, convenient location and friendly/professional staff. My husband and I were surprised to have learned that we were upgraded to a one-bedroom unit when we never requested it. This made our stay in Singapore extra special and memorable.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

KOJI

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean Good communication Comfortable
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Eng Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that I am able to get the same room each trip - that’s helpful for my frequent trips away from home. I know it is not always possible to fulfill such requests so I appreciate that the team at Ascott put in their best efforts to make it happen. Thank you so much!
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

sharon

Liked: Cleanliness, amenities, room comfort, communication
Hotel and room very clean with daily service which was great. Breakfast was included which was very adequate. Pool area big and was able to swim laps. Daily newspaper was available in the lobby. Small kitchenette was great to have though would have been good to have some written instructions for microwave. Convenience to major shopping was wonderful and there was a walkover bridge from the hotel right into a mall - very nice when raining.
Stayed 6 nights in Aug 2024
Verified

8/10 Good

Eng Cheng

Liked: Cleanliness, amenities, property conditions & facilities, communication
I really loved the hospitality throughout my first stay which is why I came back this trip, and also booked for future trips however, the welcome/friendliness/hospitality was somehow lesser than my first trip which had so impressed me. Don't know yet, let's see in my upcoming trip.
Stayed 13 nights in Nov 2024