Free to-go breakfast, a grocery/convenience store, and laundry facilities are just a few of the amenities provided at Extended Stay America Premier Suites - Houston - Katy. Free in-room WiFi and a 24-hour gym are available to all guests.
Located in Katy, Extended Stay America Premier Suites - Houston - Katy is in a shopping district. Travelers who have shopping on the agenda can visit Katy Mills Mall and CityCentre. Looking to enjoy an event or a game while in town? See what's going on at Rhodes Stadium, or consider a night out at Norris Conference Centers - Houston/CityCentre. Visit our Katy travel guide
19998 Park Row Drive, Katy, TX, 77449
What's nearby
Daikin Park
30 min drive - 28.0 miles
George R. Brown Convention Center
31 min drive - 29.8 miles
Reliant Stadium
33 min drive - 31.9 miles
Second Baptist Church West Campus
5 min drive - 1.9 miles
Katy Mills Mall
8 min drive - 6.7 miles
Getting around
George Bush Intercontinental Airport (IAH)
50 min drive
Restaurants
SONIC Drive In
10 min walk
Whataburger
9 min walk
Raising Cane's Chicken Fingers
8 min walk
Chipotle Mexican Grill
11 min walk
Starbucks
5 min walk
About this property
Extended Stay America Premier Suites - Houston - Katy
Hotel near Katy Mills Mall
At Extended Stay America Premier Suites - Houston - Katy, you can look forward to free to-go breakfast, a grocery/convenience store, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym.
You'll also enjoy the following perks during your stay:
Free self parking
Coffee/tea in the lobby, smoke-free premises, and a computer station
A 24-hour front desk and an elevator
Room features
All 102 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi.
Extra conveniences in all rooms include:
Bathrooms with shower/tub combinations and free toiletries
32-inch TVs with cable channels and DVD players
Kitchens, full-sized refrigerators/freezers, and microwaves
Is Extended Stay America Premier Suites - Houston - Katy pet-friendly?
Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 25 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is free at this property.
What time is check-in at Extended Stay America Premier Suites - Houston - Katy?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Extended Stay America Premier Suites - Houston - Katy?
Check-out is at 11:00 AM.
Where is Extended Stay America Premier Suites - Houston - Katy located?
Situated in a shopping district, this hotel is within 3 mi (5 km) of Houston Methodist Continuing Care Hospital, Second Baptist Church West Campus, and Houston Methodist West Hospital. Texas Children's Hospital West Campus is 2.4 mi (3.8 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Extended Stay America Premier Suites - Houston - Katy Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.0
Location
8.6
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 192 out of 393 reviews
10 - Excellent
192
Rating 8 - Good. 102 out of 393 reviews
8 - Good
102
Rating 6 - Okay. 43 out of 393 reviews
6 - Okay
43
Rating 4 - Poor. 24 out of 393 reviews
4 - Poor
24
Rating 2 - Terrible. 32 out of 393 reviews
2 - Terrible
32
Reviews
Verified review
10/10 Excellent
Leigh-Ann
Jul 3, 2022
Liked: Cleanliness, staff & service, amenities
Convenient and the staff at the front desk friendly and helpful
In this for contract work and stayed here for 5 days. Quiet and comfortable. Accessible to work area of my contract. Clean and accommodated for what was needed.
Creepy guy in the gazebo on the property was there the entire time of stay. As you walk through the front doors, matts were ratty, first sign of what was to be. Room was small, lighting in bathroom dim, carpet in room was very stained, toilet seat had pee on it, towels were thin and tiny, no bathroom trashcan, no plastic cups, no ice bucket, one tiny shampoo/conditioner. Breakfast downstairs was coffee and choice of a granola bar or a flavorless muffin. If you want cheap and the basics and an icky room, stay here. Never again. I will say the guy at the desk was very kind.
My room was not ready at checking when I was able to get into the room it stank and the carpet was filthy I refused the room they gave me another with linoleum floors I ended up buying cleaners a mop broom and disinfectant to clean the floors I have pictures they were filthy there were no utensils could not qualify for clean sheets until a week stay the staff was not happy that I politely asked them them about their standard of clean and acceptability of those standards my last night had a leak in the bathroom from the upstairs room running the bathtub over they wanted to spray for insects while I was occupying the room a room where you can only crack the windows the hallways smell very bad and dirty carpet throughout this is not a clean standard and I told them that the carpet Keeps bacteria I feel for those who have to stay but I moved out
The staff was extremely friendly and helpful. They let me check in early and I was able to store my stuff there while I was waiting for my departing flight. I love extended stay and I would totally stay there again
necesito mi reembolso, ellos no quieren darme mi reebolso cuando ni siquiera use el hotel, ingrese en dos ocasiones al hotel a preguntar por mi habitación y dijeron que no tenian habitaciones disponibles, necesito mi dinero
This was a very nice place for my little girl and I to stay. Very safe environment and the staff were very kind and helpful! Definite place to come back to!!
Stayed 2 nights in Nov 2021
Verified review
6/10 Okay
Tamara
Nov 16, 2021
Disliked: Amenities
Took a while to check in as there was only one housekeeper doing all the rooms on a Saturday, but we were trying to check in a little earlier than 3. She finished up a room for us but our second room was not ready until after 3p though which wasn't a problem seeing that we had somewhere to be at that time. They will no longer be serving breakfast. We were told that corporate was stopping it and they were just using up the supplies they had left which was granola bars and coffee. People very much live here with dogs but it isn't run down and the lobby is decorated decent. The beds were comfortable and the night auditor was very nice to bring extra blankets and pillows to our rooms. The rooms were decent sized and the handicapped accessible bathroom was good for my mother who needed the elevated toilet and the grab bar next to it. The price paid was fair for one weekend night. No pool though there is another extended stay less than ten minutes from this property that has an outdoor pool.
The receptionist at the front desk was friendly and helpful. The hotel was clean however felt like it was cleaned in a hurry. There is a laundry facility on the first floor as well as a gym.
Asked to Cancel and Refund because Mold Scent in Lobby and Room Went and Stayed elsewhere. Problem from Storm that messed up a lot of Places that was bad for Houston and Surrounding Areas
Tristemente hicimos la reservación, la pagamos y al llegar despues de una hora manejando el hotel estaba sin habitaciones diaponibles, llamamos varias veces pero nadie contesto, necesito el reembolso de mi dinero.
Stayed 1 night in Feb 2021
Verified review
2/10 Terrible
Verified traveler
Jul 8, 2020
Liked: Cleanliness
Disliked: Staff & service
Loud noises a night, security present due to complaints, stinky smell
Very weird smell in room. Internet is terrible. Sheets didn’t seem clean. No remote in room
Stayed 2 nights in May 2020
Verified review
4/10 Poor
Alyssa
Mar 28, 2020
Disliked: Cleanliness, staff & service
Won’t be returning.
No housekeeping services we’re available due to the coronavirus unless you stayed for 7 days we stayed for 6. There were roaches in the kitchen area of the room the second to the last day we were there. Some of the staff were helpful but one guy in particular was rude every time we would ask for toilet paper, fresh towels, or new sheets. To top it off, police were arresting people by our car and the guy at the front was more interested in watching the police than helping us, as we were told to come back later. He wasn’t even reassuring when we inquired if our car may have been broken into. Luckily it wasn’t.
They has roaches on couch and in bathroom, entry door was dirty with Cheeto puff fingerprints and they cancelled my reservation with giving me notice after I called and confirmed I was going to be late checking in.. then overall refused to contact manger after we insisted 4 times. The clerk said she didn’t know how that would help then finally called.. clearl said they were full when they truly wasn’t. She was holding rooms for other reservations until her manager told her to give us one of the vacant rooms.. I took pictures and called to reply then and as of today NOBODY HAS YET CALL ME BACK. We left and found somewhere else to stay.