Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 50 per accommodation, per night
A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
Self parking fee: EUR 19 per day
Pet fee: EUR 25 per pet, per night
Service animals are exempt from fees
Late check-out fee: EUR 20 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Frequently asked questions
Is Mama Shelter Marseille pet-friendly?
Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Mama Shelter Marseille?
As of May 21, 2026, prices found for a 1-night stay for 2 adults at Mama Shelter Marseille on May 25, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 19 per day. Limited spots are available.
What time is check-in at Mama Shelter Marseille?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Mama Shelter Marseille?
Check-out is at noon. Late check-out is available for EUR 20 (subject to availability).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great hotel/concept - we're planning to try others
All staff really went out of their way to help us to plan our stay in Marseille. Great food and we were not made to feel at all rushed, even though we did not check in until 10pm+
Cool vibe throughout. Neighborhood was about 20-30 minute walk from the Vieux Porte and major tourist attractions. Neighborhood had some great local restaurants. Breakfast was very good.
Comfortable rooms with access to the great hotel restaurant at all hours. Best meal we had in Marseille was a dinner at the hotel. Fantastic breakfast buffet. Fun and vibrant decor. Short walk to Old Port and most of Marseille. Staff very friendly and able to help us in English. We highly recommend Mama Shelter!
Gay
Stayed 4 nights in Dec 2024
Verified
8/10 Good
Melanie
Sep 18, 2023
We stayed in Mama's in Paris during our trip as well and unfortunately one will compare. Mama's in Paris is located in an amazing area, beautiful patio with a great restaurant and wonderful menu. The menu in Marseille was limited but the food was great.
The room wasn't very clean with some hair in the basin and on bed duvet. Breakfast brioche was dry.
However the location was nice, and the staffs were friendly.
I believe it's still nice overall for the price.
De kamer was netjes en schoon. Het personeel was vriendelijk en behulpzaam. De activiteiten in het hotel waren leuk en gezellig.
Een klein probleem betrof de t.v. deze raakte steeds disconnected. Maar het personeel was geduldig en behulpzaam om het probleem op te lossen.