The Ritz-Carlton Orlando, Grande Lakes

5.0 star property
Relaxation meets adventure at Grande Lakes: lounge by the pool or play racquetball and squash under Florida's sunny skies.

Choose dates to view prices

The Ritz-Carlton Orlando at Grande Lakes captures the area's natural beauty. Enjoy a body wrap, yoga, or golf. Seven on-site restaurants serve American cuisine, and the outdoor pool complex features a lazy river and private cabanas. The staff is praised for their service.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 32 of 32 rooms

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
Bathrobes
  • 480 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed

Highlights

Air conditioning
Heating
Club Lounge
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
  • 480 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Club Lounge
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
  • 480 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Club Lounge
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
  • 480 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Club Lounge
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
  • 480 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Club Lounge
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
  • 480 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
  • 960 sq ft
  • Lake view
  • Sleeps 5
  • 1 Double Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
Bathrobes
  • 480 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
Bathrobes
  • 480 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
Bathrobes
  • 480 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
Bathrobes
  • 480 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
Bathrobes
  • 480 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed with Sofa bed (View)

Highlights

Separate sitting area
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
  • 480 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 King Bed, Pool View

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Down duvet
Premium bedding
  • 2400 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Royal Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Down duvet
Premium bedding
  • 2648 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Resort View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
Bathrobes
  • 480 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
  • 960 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Down duvet
Premium bedding
  • 960 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Down duvet
Premium bedding
  • 960 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
Bathrobes
  • 480 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool View (Hearing Accessible)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
Bathrobes
  • 480 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
Bathrobes
  • 480 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
Bathrobes
  • 480 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Room, Pool View (Hearing Accessible)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
Bathrobes
  • 480 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Down duvet
Premium bedding
  • 960 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 Double Bed

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
Bathrobes
  • 480 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Down duvet
Premium bedding
  • 959 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
Bathrobes
  • 480 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
Bathrobes
  • 480 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 King Bed (Family, Club Lounge Access)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Down duvet
Premium bedding
  • 2400 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
  • 960 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed

Highlights

Air conditioning
Heating
Club Lounge
Free cribs/infant beds
LCD TV
Renovated in 2021
Premium bedding
Down duvet
  • 480 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
4012 Central Florida Parkway, Orlando, FL, 32837

What's nearby

  • The Ritz-Carlton Golf Club - 8 min walk - 0.4 miles
  • Orange County Convention Center - 4 min drive - 2.9 miles
  • Universal Orlando Resort - 8 min drive - 6.9 miles
  • Universal Studios Florida - 10 min drive - 8.9 miles
  • Walt Disney World® Resort - 12 min drive - 9.3 miles

Getting around

  • Sand Lake Road Station - 11 min drive
  • Kissimmee Station - 18 min drive
  • Orlando Intl. Airport (MCO) - 16 min drive

Restaurants

  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬12 min walk
  • ‪Oza Izakaya - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪JW Marriott Lobby Lounge - ‬3 min drive
  • ‪Ritz Carlton Club Lounge - ‬19 min walk

About this property

The Ritz-Carlton Orlando, Grande Lakes

Luxury family-friendly hotel remodeled in 2021 and located near Aquatica
A golf course, a poolside bar, and a grocery/convenience store are just a few of the amenities provided at The Ritz-Carlton Orlando, Grande Lakes. Adventurous travelers may like the cycling, fitness classes, and ecotours at this hotel. Indulge in a deep-tissue massage, a body treatment, and a facial at the onsite spa. Be sure to enjoy American cuisine at one of the 7 on-site restaurants. Yoga classes are offered at the health club; other things to do include volleyball and racquetball/squash. In addition to a terrace and shopping on site, guests can connect to in-room WiFi (surcharge).
You'll also find perks like:
  • An outdoor pool along with a lazy river, cabanas, and sun loungers
  • Limo/town car service, bike rentals, and 3 outdoor tennis courts
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Supervised childcare (surcharge), luggage storage, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 582 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Recycling and LED light bulbs
  • Designer toiletries, separate tubs/showers, and hair dryers
  • LCD TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (USD 58 per day; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bleu
  • Highball and Harvest
  • Knife and Spoon
  • Primo
  • Vitale

Things to do

  • 18-hole golf course
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Health club
  • Hot tub
  • Lazy river
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 47,000 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 40 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - July 2021
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250.00 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 61.88 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Airport shuttle fee: USD 65 per vehicle (one-way)
  • Valet parking fee: USD 58 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Grande Lakes
Ritz-Carlton Grande Lakes Hotel
Ritz-Carlton Grande Lakes Hotel Orlando
Ritz-Carlton Orlando Grande Lakes
Ritz-Carlton Orlando Grande Lakes Hotel
Ritz-Carlton Orlando Grande Lakes Hotel Orlando
Ritz Orlando
Ritz-Carlton Orlando Grande Lakes Resort
Ritz-Carlton Grande Lakes Resort
Ritz Orlando
The Ritz Carlton Orlando Grande Lakes
RitzCarlton Orlando Gran s Or

Frequently asked questions

Does The Ritz-Carlton Orlando, Grande Lakes have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Ritz-Carlton Orlando, Grande Lakes?

As of Jan 2, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Orlando, Grande Lakes on Jan 22, 2026 start from $679.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton Orlando, Grande Lakes pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 250.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for USD 58 per day.

What time is check-in at The Ritz-Carlton Orlando, Grande Lakes?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at The Ritz-Carlton Orlando, Grande Lakes?

Check-out is at 11 AM.

Does The Ritz-Carlton Orlando, Grande Lakes provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.

Where is The Ritz-Carlton Orlando, Grande Lakes located?

This family-friendly Orlando hotel is located on a lake, within 3 mi (5 km) of The Ritz-Carlton Golf Club and Aquatica. Shingle Creek Golf Course and Shingle Creek Conference Centre are also within 3 mi (5 km).

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Reviews

The Ritz-Carlton Orlando, Grande Lakes Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Location

9.4

Staff & service

9.6

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 772 out of 1002 reviews
Rating 8 - Good. 127 out of 1002 reviews
Rating 6 - Okay. 56 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

Reviews

10/10 Excellent

SAUL

Liked: Cleanliness, amenities, property conditions & facilities
Great service, clean rooms, large property with many amenities . Fabulous food at highball & harvest.
Stayed 4 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service great accommodation can’t fault it
Stayed 2 nights in Oct 2025

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and pet friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality property with amazing restaurants and the staff very professional. Donna at the breakfast buffet is adorable. Great stay. Amazing hotel.
Pool
Stayed 4 nights in Aug 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a few days. Staff was great and upgraded my room for my birthday and sent me a bottle of wine and macarons. Very sweet! Room was clean and comfortable. Slept well. Spa was relaxing and pool was clean and good service. Recommend for a relaxing stay!
Stayed 5 nights in Sep 2025

10/10 Excellent

Beenu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Derrick

Liked: Cleanliness, amenities, property conditions & facilities
It was amazing and service is excellent!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

scarlet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained, high-end property and friendly staff.
Stayed 2 nights in Jun 2025

8/10 Good

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay… lovely staff and amenities.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Amenities
TThis property surpasses the standards of a 5-star establishment. It is truly remarkable. The exceptional staff and accommodations make it a standout experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning experience at The Ritz-Carlton Grande Lakes in Orlando! From the moment I arrived, the staff made me feel like royalty with their warm welcome and impeccable service. The property is beautifully landscaped, creating a serene oasis that feels a world away from all the hustle and bustle of Orlando tourism. The only significant thing I noticed was a front office clerk that was rude to his co workers and to myself when I asked for change for staff gratuity. Princess couldn’t be bothered.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maureen

Liked: Amenities
A beautiful resort and surrounding area, staff were sooo nice and stay here was lovely!!
Stayed 4 nights in Dec 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous expansive property that has just about every amenity you could want. It shares property with the JW Marriott which has a huge pool with a lazy river. So relaxing!
Stayed 2 nights in Feb 2025

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulously maintained property. Their spa is to die for!!! Every staff member I had the pleasure of meeting was incredibly respectful and polite to me.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and fab pool. Food and drinks very pricey so be aware of this before you book.
Stayed 9 nights in Oct 2024

10/10 Excellent

JEANHEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the President’s Day weekend and it was amazing! Hotel staff has top notch service & cleanliness. Go see concierge Sydney S. for reservations on & off property and recommendations. She’s the best! Hotel puts on a great fireworks show right in front of the pool area. Definitely would recommend this location!
Stayed 3 nights in Feb 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding dining at Knife and Spoon!
Stayed 1 night in Aug 2024

10/10 Excellent

Joanna

Liked: Cleanliness, amenities
Fantastic property. Amazing staff, the food is excellent, pool is great. Loved the spa, I will book here again!
Stayed 5 nights in Jun 2024

8/10 Good

CHARLES

Liked: Staff & service, property conditions & facilities

Hotel review

It’s a very expensive hotel so if you’re on a budget I would avoid. In the coffee shop on site they were asking $18 for a cup of fruit. 😱 I think the hotel for a 5 star is too big. You wait on busy nights too long in the bar / around the pool to even get served etc but overall the facilities are class and all the staff are too. There was only one time around the pool where I asked if we could move an umbrella and the guy turned round and said yes and walked off….. Thanks for your help! The hotel is spotless and the rooms are beautiful. Fireworks on a Saturday night are epic and out of this world! Overall great trip and great hotel and I would go back.
Stayed 17 nights in Jul 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and quality of hotel was excellent. Pool area was well maintained. Staff was helpful; especially concierge Victoria.
Stayed 5 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amenities! First time at a Ritz and definitely will be back.
Stayed 4 nights in Aug 2024

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Immaculate clean, great food, superb customer service
Stayed 1 night in Sep 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was renovated since last time i was there and I founded beautifull. Elegant, simple, state of the amenities, simply the best in Orlando sharing first place with the Four Seasons at Orlando
Stayed 3 nights in Sep 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could give more stars. Worth every penny for service and ambience. Lovely room, grounds, service, meals, people, everything!
Stayed 2 nights in Nov 2024