Hotel de Bourgtheroulde, Autograph Collection

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Historic retreat with indoor pool

Renaissance luxury graces this 15th-century building with a contemporary spa featuring pool, hot tub and sauna. Guests enjoy impeccable cuisine before retiring to comfortable rooms. Weekend piano music fills the elegant courtyard, creating sophisticated ambiance in Rouen's historic center.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Modern Double Room

A hotel room with a bed, bedside lamps, a coffee maker, a laptop, and a painting on the wall.

Modern Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Prestige Suite

A hotel room with a bed, a sofa, a chair, a table, and a window with curtains.

Prestige Suite

9.0 out of 10
Wonderful
(10 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Traditional double room, 1 king size bed

A hotel room with a large bed, a small table with a chair, a television, and a window with curtains.

Traditional double room, 1 king size bed

9.0 out of 10
Wonderful
(13 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Privilege Double Room city view

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a striped armchair.

Privilege Double Room city view

9.2 out of 10
Wonderful
(7 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Traditional Double Room

A hotel room with a large bed, a small table with a chair, a television, and a window with curtains.

Traditional Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Traditional Twin Room

A hotel room with two beds, a desk with a computer, a chair, a window with a view of buildings, and a red carpet.

Traditional Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Privilege Double Room Courtyard View

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a striped armchair.

Privilege Double Room Courtyard View

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Privilege Double Room city view

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a striped armchair.

Privilege Double Room city view

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

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About the neighborhood

Located in Rouen City Centre, a neighborhood in Rouen, Hotel de Bourgtheroulde, Autograph Collection is next to a golf course and near a boardwalk/promenade. Joan of Arc Historial and Zenith de Rouen are cultural highlights, and some of the area's notable landmarks include Gros Horloge and Tour Jeanne d'Arc. Looking to enjoy an event or a game? See what's going on at Kindarena or Rouen Expo Park. Visit our Rouen travel guide
Map
15 Place de la Pucelle, Rouen, Seine-Maritime, 76000

What's nearby

  • A detailed, ornate clock with Roman numerals and a sun motif, set against a building facade with classical architectural elements.
    Gros Horloge
    3 min walk - 0.2 miles
  • A Gothic cathedral with two towers, illuminated at dusk.
    Rouen Cathedral
    6 min walk - 0.4 miles
  • A cobblestone street lined with parked cars and historic buildings, including a tower with a conical roof.
    Tour Jeanne d'Arc
    7 min walk - 0.4 miles
  • Place du Vieux-Marche
    2 min walk - 0.1 miles
  • Rouen Christmas Market
    6 min walk - 0.4 miles

Getting around

  • Theatre des Arts Tram Station
    4 min walk
  • Palais de Justice Tram Station
    4 min walk
  • Rouen (URO-Rouen - Seine Valley)
    26 min drive

Restaurants

  • JM's Café
    1 min walk
  • Auzou Le Chocolatier Normand
    2 min walk
  • La Couronne
    2 min walk
  • McDonald's
    2 min walk
  • Prélude
    1 min walk

About this property

Hotel de Bourgtheroulde, Autograph Collection

  • Luxury hotel near Rouen Cathedral
  • Located close to Gros Horloge and Joan of Arc Historial, Hotel de Bourgtheroulde, Autograph Collection provides an adjacent golf course, a terrace, and an art gallery on site. Tee up with amenities like golf caddies at this hotel. Treat yourself to a facial, a body treatment, or a manicure/pedicure at Spa du Drap d'Or, the onsite spa. Be sure to enjoy a meal at L'Aumale, the on-site brasserie. In addition to designer stores on site and a garden, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An indoor pool
    • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
    • A 24-hour front desk, an elevator, and smoke-free premises
    • Free newspapers, laundry services, and a water dispenser
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 78 individually furnished rooms boast perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
  • More conveniences in all rooms include:
    • Changing tables, highchairs, and free infant beds
    • Bathrooms with tubs or showers and free toiletries
    • 104-cm flat-screen TVs with cable channels
    • Recycling, coffee/tea makers, and daily housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does Hotel de Bourgtheroulde, Autograph Collection have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Hotel de Bourgtheroulde, Autograph Collection?

As of Oct 25, 2026, prices found for a 1-night stay for 2 adults at Hotel de Bourgtheroulde, Autograph Collection on Nov 8, 2026 start from $217, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel de Bourgtheroulde, Autograph Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for EUR 30 per day.

What time is check-in at Hotel de Bourgtheroulde, Autograph Collection?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Hotel de Bourgtheroulde, Autograph Collection?

Check-out is at 11 AM. Late check-out is available for EUR 110 (subject to availability).

Where is Hotel de Bourgtheroulde, Autograph Collection located?

Located in Rouen City Centre, this luxury hotel is within a 10-minute walk of Gros Horloge, Rouen Cathedral, and Joan of Arc Historial. Tour Jeanne d'Arc and Saint-Ouen Church are also within 15 minutes. Palais de Justice Tram Station and Theatre des Arts Tram Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel de Bourgtheroulde, Autograph Collection Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 646 out of 939 reviews
Rating 8 - Good. 202 out of 939 reviews
Rating 6 - Okay. 53 out of 939 reviews
Rating 4 - Poor. 21 out of 939 reviews
Rating 2 - Terrible. 17 out of 939 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful building in a great location. Easy walking to everything. Staff were great
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was incredible! The building was beautiful and the pool was really cool.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful building. Great location. The room was not ready. It was very difficult to get assistance from staff
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, attentive staff and comfortable room. Our only complaint was their lobby bar was under renovation.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the center.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with outstanding service and great location. However, the lack of an elevator and a side entrance was a strong drawback for us.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The building was interesting and the staff was helpful. The main negative was our room- under the eaves with a very roundabout way to get there: two elevators, two sets of stairs and we are in our late 70's. It was cumbersome and tiring to get there. The eaves were so low my husband hit his head several times.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical hotel right in the old town with plenty of restaurants etc to choose from. Staff especially valet extremely friendly and helpful without any hesitation. Would definitely recommend to others and if ever I pass this way again will stay with you.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is Marriott, but is located in old Villa. Very charming. The rooms themselves were pretty modern. Not the absolute best configuration with many stairs, especially because the elevator was out part of the time.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice bar and very good food
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I must have mentioned it was my birthday within my reservation and the staff were so incredibly sweet about it. The room was so nice and I especially enjoyed the pool and the location.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful. Rooms were spacious but had no USB connectors and very few outlets and were hard to reach. Hotel is a bit outdated but there is nothing else that compares in the area. Spa with sauna and steam and huge pool is wonderful. Very strange bar area in red and black sort of a shame it is not in keeping with the rest of the hotel. Hotel is in a perfect area for shopping and exploring. Breakfast buffet was okay but hot food was not good. Food in bar and dinner restaurant was very good. Would recommend and stay here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Staff very helpful.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very comfortable.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful place! The desk agent, Camille, spoke excellent English, was polite, friendly, and more than helpful. After she escorted us to our room and gave us a tour, she was happy to draw a nice tour to fit our needs. The porters and valets were friendly and helpful as well. The spa is huge. The only drawback is that we stayed only one night. Robes, slippers, thick towels, spacious shower, deep tub in our room. The robes were so lush I had difficulty closing my suitcase!!! 😁 (Just kidding, I didn't steal anything.) Oh yeah, the towel warmer in the shower is nice. Water pressure excellent.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff thought to be more helpful or friendly. The hotel itself is very well run, clean and the spa was excellent.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and location. The property is amaizing.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly & capable, the breakfast is superb, the building has special character, and the location is 11/10.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding upscale hotel in a great location easy to walk to historic sites. Excellent hotel Highly recommend
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

Staff was amazing, close to everything in Rouen. Bed was comfortable.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
This was the one luxury stay we booked at our family vacation. We arrived later due to car trouble and I wanted to call to let them know we were later. The phone menu was horrible, there was very loud music which became increasingly loud so you could simply not hear the automated message (who approved that) and when you pressed for English you still got French. Utterly bizarre. When we arrived everything was fine, we enjoyed the room and then the spa, which we had little time for sadly due to our delay but that's on us. But then. Then we decided to order room service, since we were very tired and have small kids, also we felt like that would be a nice treat/ expierience for them. This took an insane amount of time and we had to call multiple times, promises were made but not kept and in the end it arrived I think 2 hours late and the quality was absolutely not what one can expect from a 5 star hotel. They did apologise and did not charge the full price for the food ordered but still I did not feel like this made up the frustration and inconvienience. Due to this we could not even get up in time to actually have decent time for the space next morning. So I don't look back with a good feeling, frankly two months later I'm still upset enough to write this review. I looked forward to this hotel for months. Also dissapointed in the big restaurant space that was closed due to being renovated, which was one of the reasons booking this stay and wasn't clear at time of booking.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, spacious with children. The butler service was incredible
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property, friendly professional staff.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in the best possible location in Rouen, with a wonderful staff.
Stayed 3 nights in Jun 2024