Title: Hotel Green Plaza Hakuba Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&selected=5271776&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Green Plaza Hakuba Travelers find perfect balance in Hakuba Valley where invigorating skiing and snowboarding adventures complement soothing hot spring relaxation in natural splendor ## Photo gallery for Hotel Green Plaza Hakuba ![Lobby - Hotel Green Plaza Hakuba (Otari)](https://images.trvl-media.com/lodging/6000000/5280000/5271800/5271776/d0b4833f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Garden - Hotel Green Plaza Hakuba (Otari)](https://images.trvl-media.com/lodging/6000000/5280000/5271800/5271776/bdedc8bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Green Plaza Hakuba (Otari)](https://images.trvl-media.com/lodging/6000000/5280000/5271800/5271776/68461715.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, free WiFi, bed sheets - Hotel Green Plaza Hakuba (Otari)](https://images.trvl-media.com/lodging/6000000/5280000/5271800/5271776/4ef01c95.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Green Plaza Hakuba (Otari)](https://images.trvl-media.com/lodging/6000000/5280000/5271800/5271776/77a47727.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Green Plaza Hakuba offers a serene mountain retreat with ski-in/ski-out access. Relax in the sauna or spa tub, book a massage, and dine at two on-site restaurants. Shopping facilities make it ideal for families exploring the Hakuba Valley. ## Reviews 7.8 Good ## Popular amenities - Hot tub - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Mar 13 - Mar 14](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=5271776&PinnedHotelID=5271776&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=5271776&PinnedHotelID=5271776&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 14 - Mar 15](https://www.expedia.com/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=5271776&PinnedHotelID=5271776&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=5271776&PinnedHotelID=5271776&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 13 - Mar 15](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=5271776&PinnedHotelID=5271776&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=5271776&PinnedHotelID=5271776&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 20 - Mar 22](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=5271776&PinnedHotelID=5271776&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=5271776&PinnedHotelID=5271776&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds Showing 15 of 15 rooms ### View all photos for Cortina Maisonette Room-Ski Run View ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5280000/5271800/5271776/29304277.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cortina Maisonette Room-Ski Run View - Sleeps 4 ### View all photos for Standard Japanese Western Style Room, Non Smoking ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5280000/5271800/5271776/4c1b0d19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Japanese Western Style Room, Non Smoking ### Highlights Air conditioning Refrigerator LCD TV Separate bedroom Private bathroom Shower/tub combination In-room safe Daily housekeeping - 321 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds and 3 Twin Futons ### View all photos for Standard Maisonette Room, Non Smoking ![Standard Maisonette Room, Non Smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5280000/5271800/5271776/5650b558.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Maisonette Room, Non Smoking ### Highlights Air conditioning Refrigerator LCD TV Separate bedroom Private bathroom Shower/tub combination In-room safe Daily housekeeping - 599 sq ft - 1 bedroom - Sleeps 6 - 2 Twin Beds and 4 Twin Futons ### View all photos for Run Of House ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5280000/5271800/5271776/057914df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run Of House - Sleeps 5 ### View all photos for Standard Japanese Western Style Room-Ski Run View, Non Smoking ![Standard Japanese Western Style Room-Ski Run View, Non Smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5280000/5271800/5271776/c066d97d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Japanese Western Style Room-Ski Run View, Non Smoking 8.0 Very good 1 review ### Highlights Air conditioning Refrigerator LCD TV Separate bedroom Private bathroom Shower/tub combination In-room safe Daily housekeeping - Mountain view - 323 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds and 3 Twin Futons ### View all photos for Standard Maisonette Room-Ski Run View, Non Smoking ![Standard Maisonette Room-Ski Run View, Non Smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5280000/5271800/5271776/609f10a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Maisonette Room-Ski Run View, Non Smoking ### Highlights Air conditioning Refrigerator LCD TV Separate bedroom Private bathroom Shower/tub combination In-room safe Daily housekeeping - Mountain view - 603 sq ft - 1 bedroom - Sleeps 6 - 2 Twin Beds and 4 Twin Futons ### View all photos for Cortina Japanese Western Room, Non Smoking ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5280000/5271800/5271776/4ef01c95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cortina Japanese Western Room, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Refrigerator LCD TV Separate bedroom Private bathroom Shower/tub combination In-room safe Daily housekeeping - 323 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds and 2 Twin Futons ### View all photos for Cortina Japanese Western Room-Ski Run View, Non Smoking ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5280000/5271800/5271776/4ef01c95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cortina Japanese Western Room-Ski Run View, Non Smoking ### Highlights Air conditioning Refrigerator LCD TV Separate bedroom Private bathroom Shower/tub combination In-room safe Daily housekeeping - Mountain view - 323 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds and 2 Twin Futons ### View all photos for Cortina Maisonette Room-Ski Run View, Non Smoking ![Cortina Maisonette Room-Ski Run View, Non Smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5280000/5271800/5271776/4bdc253c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cortina Maisonette Room-Ski Run View, Non Smoking ### Highlights Air conditioning Refrigerator LCD TV Private bathroom Shower/tub combination In-room safe Daily housekeeping - Mountain view - 603 sq ft - Sleeps 3 - 2 Twin Beds and 2 Twin Futons ### View all photos for Standard Japanese Western Style Room-Ski Run View ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5280000/5271800/5271776/ca4cfa35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Japanese Western Style Room-Ski Run View 7.0 Good 2 reviews - Sleeps 5 ### View all photos for Standard Maisonette Room-Ski Run View ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5280000/5271800/5271776/30214376.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Maisonette Room-Ski Run View - Sleeps 7 ### View all photos for Cortina Japanese Western Room ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5280000/5271800/5271776/54fe8f7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cortina Japanese Western Room - Sleeps 4 ### View all photos for Standard Maisonette Room ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5280000/5271800/5271776/f7fad4cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Maisonette Room - Sleeps 7 ### View all photos for 【Ski Run View】Cortina Japanese Western Room ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5280000/5271800/5271776/68483a6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 【Ski Run View】Cortina Japanese Western Room - Sleeps 4 ### View all photos for Standard Japanese Western Style Room ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5280000/5271800/5271776/057914df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Japanese Western Style Room - Sleeps 5 ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Hotel-Green-Plaza-Hakuba.h5271776.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1100lC7ZYCjy%26affcid%3DUS.DIRECT.PHG.1101l283188.1100l68075%26ref_id%3D1100lC7ZYCjy%26my_ad%3DAFF.US.DIRECT.PHG.1101l283188.1100l68075%26afflid%3D1100lC7ZYCjy%26affdtl%3DPHG.1100lC7ZYCjy.PZAL98LzYS)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Hotel-Green-Plaza-Hakuba.h5271776.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1100lC7ZYCjy%26affcid%3DUS.DIRECT.PHG.1101l283188.1100l68075%26ref_id%3D1100lC7ZYCjy%26my_ad%3DAFF.US.DIRECT.PHG.1101l283188.1100l68075%26afflid%3D1100lC7ZYCjy%26affdtl%3DPHG.1100lC7ZYCjy.PZAL98LzYS) ## About the neighborhood Located in Otari, Hotel Green Plaza Hakuba is in the mountains. Hakuba Koruchina Ski Area and Hakuba Norikura Onsen Ski Resort are worth checking out if an activity is on the agenda. Tsugaike Ski Resort and Hakuba Iwatake Ski Resort are two other places to visit that come recommended. Spend some time exploring the area's activities, including skiing. [Visit our Otari travel guide](https://www.expedia.com/Otari.dx6190500) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.77555%2C137.88759&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dTqkXV4odanlCEJwcvULs_07vUg=) 12860-1 Chikuniotsu, Kitaazumigun, Otari, Nagano-ken, 399-9422 ### What's nearby - ![A view I could sit and watch for many an hour. Cortina does not disappoint. Great snow and terrain, it has it all, easy to get to by local train or a bus](https://images.trvl-media.com/place/6190500/37bed8da-648a-4a9a-8647-56f3a056c0b6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakuba Koruchina Ski Area 1 min walk \- 0.0 miles - ![Skiers on ski slope with jagged mountain backdrop. Hakuba, Japan](https://images.trvl-media.com/place/6103754/dc8ea8a7-62b3-40d8-ae5e-88834a2fbcb3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tsugaike Ski Resort 7 min drive \- 3.1 miles - ![Happo ski resort](https://images.trvl-media.com/place/6103740/45a290f5-ab4a-48be-85a9-a05a1b696b75.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakuba Happo-One Ski Area 21 min drive \- 8.8 miles - ![Hakuba mountain range on a clear sunny day. The very steep mountain area is between two ski resorts, Happo-One and Goryu. A natural flat area between the ranges is inhabited by the local villagers.; S](https://images.trvl-media.com/place/553248621532775443/871af76d-c511-47df-bb38-b9b2be3c0087.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakuba Goryu Ski Resort 23 min drive \- 10.9 miles - Hakuba Norikura Onsen Ski Resort 4 min drive \- 1.9 miles ### Getting around - Chikuni Station 15 min drive - Toyama Airport (TOY) 129 min drive ### Restaurants - バーガーキング 9 min drive - レストラン アルプス - TSUGA BASE 8 min drive - Blue Star Hotel 7 min drive - ハートランド 8 min drive ## About this property ### Hotel Green Plaza Hakuba Hotel near Hakuba Koruchina Ski Area Located close to Hakuba Norikura Onsen Ski Resort and Tsugaike Ski Resort, Hotel Green Plaza Hakuba provides an indoor public bath (no minerals), shopping on site, and a coffee shop/cafe. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski passes. For some rest and relaxation, visit the hot springs/mineral springs or the sauna. Be sure to enjoy a meal at the two on-site restaurants. Enjoy onsite activities like sledding, snowboarding, and snow tubing. In addition to a garden and an arcade/game room, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - Free train station pick-up, hot springs on site, and supervised childcare (surcharge) - Karaoke, a vending machine, and a front-desk safe Room features All 257 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Other amenities include: - Shower/tub combinations and free toiletries - Refrigerators, daily housekeeping, and phones ## Similar properties ![Public bath](https://images.trvl-media.com/lodging/43000000/42590000/42583900/42583874/e7cfffa0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Resort Kuroyon by IHG Omachi - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 175 reviews $81 nightly $91 total Mar 27 - Mar 28 [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=42583874&PinnedHotelID=42583874&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/2000000/1780000/1773200/1773177/dee0efd1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sierra Resort Hakuba Hakuba - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 156 reviews $317 nightly $350 total Mar 27 - Mar 28 [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=1773177&PinnedHotelID=1773177&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/22000000/21650000/21641200/21641163/ec1ae243.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakuba Ryujin Onsen RYOKAN SUI Hakuba - Parking included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 40 reviews [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=21641163&PinnedHotelID=21641163&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Suite, Non Smoking, Annex Building (Special Japanese-Western room) | In-room safe, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/41000000/40100000/40091200/40091189/584b5da8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakuba Sunvalley Hotel Hakuba - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very Good 49 reviews $91 nightly $100 total Mar 25 - Mar 26 [](https://www.expedia.com/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=40091189&PinnedHotelID=40091189&HadPinnedHotel=true®ionId=-1&adults=2) ![5 restaurants, breakfast, lunch, dinner served; 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Check-in end time: 7 PM ### Check-out Check-out before 10 AM ### Special check-in instructions This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 100.00 per person, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher ### We should mention Hot springs access available from 1:00 PM to midnight The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ## Frequently asked questions ### Is Hotel Green Plaza Hakuba pet-friendly? ### How much does it cost to stay at Hotel Green Plaza Hakuba? ### How much is parking? ### What time is check-in at Hotel Green Plaza Hakuba? ### What time is check-out at Hotel Green Plaza Hakuba? ### Where is Hotel Green Plaza Hakuba located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Green Plaza Hakuba Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.8 Location ### 8.6 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 23 8 - Good 40 6 - Okay 8 4 - Poor 7 2 - Terrible 4 ## Reviews ### 8/10 Good #### Lilian Dec 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff were very helpful and buffet was well managed though very busy at times. The onsen was of good size . Beautiful views. ##### Lilian Stayed 1 night in Dec 2025 ### 10/10 Excellent #### DONN Dec 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ski resort, wish they had more options to dine at, but other then that, staff very freindly and helpfull, especially Miss Liu. She was very helpfull with transportation and getting around. Definitely recommend this Resort. ##### DONN Stayed 3 nights in Dec 2025 ### 4/10 Poor #### Shannon Feb 7, 2026 Disliked: Amenities, property conditions & facilities This hotel is not as advertised on their website. It is a major tourist trap. The room was clean but very dated, as is the whole hotel. The front desk staff were friendly and helpful. The buffet was not good and the overall feeling of the hotel is strange. I did not want to use the onsen because it felt like it was very busy and maybe not the cleanest. I would definitely not stay here again. If you are looking for an upscale hotel at Cortina I would stay at Canopy. ##### Shannon Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Suzanne Feb 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities Amazing traditional Japanese style room. Dated but very clean and comfortable with ski run views! The Onsen was great after a day skiing. The dinner and breakfast was excellent and included in the price ….. not fine dining but wholesome and something for everyone. Would definitely recommend. ##### Suzanne Stayed 4 nights in Feb 2026 ### 4/10 Poor #### Juan Jose Peña Jan 26, 2026 Liked: Cleanliness, amenities Disliked: Property conditions & facilities everything in the room is old, they need new beds, the mattress is old and you can feel the wires when you lay down. I would also recommend more international options for breakfast. ##### Juan Jose Peña Stayed 3 nights in Jan 2026 ### 8/10 Good #### Drew Feb 27, 2026 Liked: Cleanliness, amenities, property conditions & facilities It's a stunning hotel from the time you roll towards Hotel Green Plaza. When you get inside, again some wow factors, some very old vintage structural engineering marvels which you have got to appreciate. Ski-in-ski-out lockers for hotel guests are good, access to cortina is right out the door. Buffet breakfast has a good selection, dinner is also good. Can get extremely crowded during peak times. Rooms are nice with a blend of tatami x western style bedding - however mattresses were quite old for our rooms. You can defintely feel a difference after skiing/snowboarding all day. Location is a bit out of the way and buses can skip the resort so you should either have your own vehicle for convenience or need to plan very well for the shuttle bus. Overall we enjoyed or stay ##### Drew Stayed 5 nights in Feb 2026 ### 2/10 Terrible #### Chade Phang Jan 2, 2026 Disliked: Cleanliness, amenities, property conditions & facilities I was told to check out of my room and theb check in again because i made two different bookings though the booking was for consecutive days. I asked if the room will be a different room and I was told the room will be different. Yet after checking out at 10am and waited till after 3pm (i returned at 5pm)to check in again, I was put back into the same room and the roon was not even cleaned. Avoid this chain of hotel. ##### Chade Phang Stayed 1 night in Dec 2025 ### 2/10 Terrible #### Chade Phang Jan 9, 2026 Disliked: Cleanliness, amenities, property conditions & facilities The hotel told me that because i had two seperate bookings between 22-25 and 25-26 dec, i had to check out on 25th befoere 11am and then check in again after 3pm. I was told I would be given another room. This morning i checked out at 10am and I just check in again at 5.30pm after having to loiter around a rainy day outside. I found out I was given back the same room and the room was not even cleaned! They could have just allowed me to continue in the same room yet when I checked in they refused and insisted I check out on 25 Dec. I will NOT recommend this hotel to anyone. ##### Chade Phang Stayed 3 nights in Dec 2025 ### 6/10 Okay #### Shiho Feb 26, 2026 ごはんがいつも同じレストランしか選択肢がないのは、連泊者としては飽きてしまう。連泊者対策も考えてくれるとうれしい。チェックインはアプリ導入されてるのでと事前に案内が来たが、実際は対面でのチェックインだった。アプリのことを聞いたら、それをダウンロードしなければならないわけではないらしい。そこがとても分かりにくかった。 ##### Shiho Stayed 2 nights in Feb 2026 ### 8/10 Good #### Hirotaka Oct 28, 2025 Liked: Staff & service, amenities Disliked: Cleanliness 部屋にはベッドと畳の上にテーブルがある部屋だったのでくつろげました。カビ臭いにおいがするのは気になりましたが掃除は行き届いていました。温泉はとても良かったです。 ##### Hirotaka Stayed 1 night in Oct 2025 ### 6/10 Okay #### Akihiro Oct 14, 2025 Disliked: Staff & service 事前に連絡したときの宿泊の確認ができないことにいら立ちと不安を感じた。フロントの最初の担当者の不慣れにも不安を感じた。 ##### Akihiro Stayed 1 night in Oct 2025 ### 10/10 Excellent #### FUMINORI Sep 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 色々と無理をお願いしたけど 快く対応してくれた ##### FUMINORI Stayed 1 night in Aug 2025 ### 8/10 Good #### 里子 Sep 13, 2025 Liked: Staff & service ビュフェの食事メニューが豊富で全体においしかった ##### 里子 Stayed 1 night in Sep 2025 ### 8/10 Good #### Yumi Aug 22, 2025 Liked: Staff & service, property conditions & facilities ご飯が美味しく良いホテルです ![](https://a.travel-assets.com/ugc/hotel-reviews/98cf534f-eb5c-4c92-9494-bd5fa46c432b-1755840453636.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4f58e5d5-462a-4290-960c-1a68c9fb529e-1755840453834.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/49733457-b9b5-4bc3-a572-ee7103697715-1755840453236.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1f594a44-0683-4031-a1c0-4cbaaba63d2b-1755840453844.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yumi Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Hirokazu Aug 1, 2021 #### 隣接のガーデンは、見る価値あり 施設も経年で古くなりつつあり、コロナ禍で食事のオペレーションも苦労している。隣接のイングリッシュガーデンは、宿泊者は無料で入園でき、価値ある施設。 ![](https://a.travel-assets.com/ugc/hotel-reviews/62D01DFA7D03A0DB0BCD9635E38EC2E1E535526F1627794956626.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hirokazu Stayed 1 night in Jul 2021 ### 2/10 Terrible #### Verified traveler Feb 2, 2021 Disliked: Cleanliness, amenities, property conditions & facilities The property is not safe during COVID-19\. It requires half-board, and continues to serve its meals indoors, via a buffet. Yes, they include disinfectant at the tables and provide people with plastic hand-coverings, but numerous studies show this is not enough and buffets are some of the most dangerous venues to contract COVID. They denied my request to eat meals in my room. In addition, the hotel does not adequately enforce mask usage -- many guests wear their masks below their nose and, in the ski locker room, are entirely maskless. Even worse, they still operate a smoking room where some guests huddle together in a small room and smoke cigarettes...during COVID! ##### Verified traveler Stayed 3 nights in Jan 2021 ### 4/10 Poor #### I-shan Feb 22, 2020 Liked: Property conditions & facilities, room comfort Disliked: Staff & service 1，飯店的check in 服務糟, 飯店不提供每日的清潔房間，只有提供換毛巾服務大約11點左右抵達了飯店，飯店無法給我們提早check in之外，也無法讓我們寄放行李，要求我們將行李放在付費的locker, 2, 飯店不提供每日的清潔房間，只有提供換毛巾服務 3, 飯店櫃檯人員資訊不足：對於飯店到機場的公共交通工具不熟悉 ##### I-shan Stayed 3 nights in Feb 2020 ### 4/10 Poor #### Verified traveler Feb 18, 2020 Disliked: Cleanliness, property conditions & facilities, room comfort #### dyrt jämfört med standarden Ingen variation på middagen(samma varje dag), dåligt städat på rummet, omodernt och väldigt osköna sängar. Överlag besvikelse jämfört med vad det kostade. Att det ska vara 3,5 stjärnor är att ta i. Bra med närhet till backarna i Cortina och stort spa. spat dock uppdelat (män/kvinnor för sig) vilket gjorde att man fick bada själv om man reste med sin partner. ##### Verified traveler Stayed 6 nights in Feb 2020 ### 8/10 Good #### jingli Feb 18, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 小谷村绿色广场酒店入住体验 已经连续三年住此酒店了，主要是为了滑雪，酒店为滑进滑出酒店，非常方便，雪为粉雪，滑道有高中低及观光滑道，非常不错。只是上酒店在长野接送大巴时、遇到了一些麻烦，主要是Hotels酒店预定网站不负责任，我提前许多时间与网站连续，要求登记接送大巴，网站说已经发邮箱确认预定了，结果还是没有我的预定，经与酒店沟通后解决了…。总之酒店不错，网站预定的客服差评。 ##### jingli Stayed 6 nights in Feb 2020 ### 10/10 Excellent #### Jessica Jan 24, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This is such a great place to ski/snowboard. The hotel is great and has a lot of space, theirs a lot to do in the hotel also besides being outside in the snow. The onsen and massage is great also and add the breakfast and dinner to your stay, you won’t regret it! It’s very peaceful and relaxing and we enjoy coming here. Can’t wait to come back! ##### Jessica Stayed 3 nights in Jan 2020 ### 8/10 Good #### Verified traveler Jan 23, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 物超所值 酒店有滑雪工具可租，鄰近滑雪場，可以 Ski in out 十分方便。房間對面滑雪場，景觀一流。物超所值。 ![](https://a.travel-assets.com/ugc/hotel-reviews/3F3AC0B752BA5862DEE24D1734ACD44AFAEF61A01579766068224.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6D011E91361F9A025A022264DE126B5197278A361579766093223.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveler Stayed 3 nights in Jan 2020 ### 8/10 Good #### Verified traveler Dec 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 雪不足でスキー場が使えず、せっかくのロケーションが活かせず少し残念でした。ただ、それでもレンタルスキーや他スキー場への案内をきめ細かくして頂き、近隣スキー場で楽しむことができました。 ##### Verified traveler Stayed 1 night in Dec 2019 ### 6/10 Okay #### Verified traveler Nov 4, 2019 Liked: Cleanliness Disliked: Amenities トイレの流す音が室内にまで聞こえ、また、長い間聞こえる。 ##### Verified traveler Stayed 1 night in Nov 2019 ### 10/10 Excellent #### narufumi Aug 1, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### お気に入りのホテルです！ ホテルの外観もよく、お気に入りのホテルになりました。 ##### narufumi Stayed 1 night in Jul 2019 ### 8/10 Good #### akiko May 5, 2019 #### かわいいホテル ホテルの外観がかわいい。 ##### akiko Stayed 1 night in May 2019 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [Family Lodge Nakamura](https://www.expedia.com/Nagano-Hotels-Family-Lodge-Nakamura.h59796306.Hotel-Information) - [Hakuba Cortina Backpackers - Hostel](https://www.expedia.com/Nagano-Hotels-Hakuba-Cortina-Backpackers-Hostel.h19804206.Hotel-Information) - [Ski INN HAKUBA](https://www.expedia.com/Otari-Hotels-SKI-INN-HAKUBA.h78248691.Hotel-Information) - [Hakuba Tsugaike Sunrise TANNE](https://www.expedia.com/Nagano-Hotels-Sunrise-TANNE.h23596232.Hotel-Information) - [Hotel Salle Empire King](https://www.expedia.com/Nagano-Hotels-Hotel-Salle-Empire-King.h43837007.Hotel-Information) - [Ha-Mon](https://www.expedia.com/Nagano-Hotels-Ha-Mon.h44498722.Hotel-Information) - [Hotel Granjam Tsugaike](https://www.expedia.com/Nagano-Hotels-Hotel-Granjam-Tsugaike.h41966123.Hotel-Information) - [Unplan Village Hakuba – Hostel](https://www.expedia.com/Nagano-Hotels-Kizamida.h42713811.Hotel-Information) - [Lodge Freerun](https://www.expedia.com/Nagano-Hotels-LODGE-FREERUN.h18573696.Hotel-Information) - [Hotel Sunny Valley](https://www.expedia.com/Nagano-Hotels-Hotel-Sunny-Valley.h29368883.Hotel-Information) - [Hakuba Tsugaike Ski Slope Side Espoir Misawa](https://www.expedia.com/Nagano-Hotels-Hakuba-Tsugaike-Ski-Slope-Side-Espoir-Misawa.h15432239.Hotel-Information) - [The Phat Packers - Hostel](https://www.expedia.com/Otari-Hotels-The-Phat-Packers-Hostel.h42646012.Hotel-Information) - [Hakuba Alps Hotel](https://www.expedia.com/Nagano-Hotels-Hakuba-Alps-Hotel.h19840785.Hotel-Information) - [Resort Inn Marion Shinano](https://www.expedia.com/Nagano-Hotels-Resort-Inn-Marion-Shinano.h8475034.Hotel-Information) - [La Vista Hotel - Stay on the Slopes](https://www.expedia.com/Nagano-Hotels-La-Vista-Hotel-Stay-On-The-Slopes.h21852624.Hotel-Information) - [Yamakyuso](https://www.expedia.com/Nagano-Hotels-Yamakyuso.h36478989.Hotel-Information) - [Hotel Belle Cour inomata](https://www.expedia.com/Nagano-Hotels-Hotel-Belle-Cour-Inomata.h30011286.Hotel-Information) - [Pension Kobekko](https://www.expedia.com/Nagano-Hotels-Pension-Kobekko.h23611837.Hotel-Information) - [Pension Hobby Hakuba Norikura](https://www.expedia.com/Nagano-Hotels-Pension-Hobby-Hakuba-Norikura.h18171693.Hotel-Information) - [Canopy Cortina Lodge](https://www.expedia.com/Nagano-Hotels-Canopy-Cortina-Lodge.h44312024.Hotel-Information) - [Flights to Kitaazumi District](https://www.expedia.com/Destinations-In-Kitaazumi-District.d553248635975750348.Flight-Destinations) - [Kitaazumi District Vacations](https://www.expedia.com/Kitaazumi-District.d553248635975750348.Destination-Travel-Guides) - [Car rentals near Kitaazumi District](https://www.expedia.com/Destinations-In-Kitaazumi-District.d553248635975750348.Car-Rental-Destinations) - [Kitaazumi District Vacation Rentals](https://www.expedia.com/Destinations-In-Kitaazumi-District.d553248635975750348.Vacation-Rental-Destinations) - [Things to do in Kitaazumi District](https://www.expedia.com/Things-To-Do-In-Kitaazumi-District.d553248635975750348.Travel-Guide-Activities)