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citizenM Zürich

4.0 star property
Culture meets convenience in Zürich's heart: visitors enjoy hearty breakfasts before exploring historic Paradeplatz and the stunning Fraumuenster church

Choose dates to view prices

At citizenM Zürich, travelers find modern style and genuine comfort. Relax in the welcoming library or appreciate local artwork in the gallery. Enjoy practical amenities like high-speed WiFi and a 24-hour business center. CanteenM serves satisfying meals from morning until night.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Located in Old Town Zürich, a neighborhood in Zürich, citizenM Zürich is near the airport and on a lake. Helmhaus and Kunsthaus Zurich are cultural highlights, and some of the area's notable landmarks include Bahnhofstrasse and Paradeplatz. Don't miss out on a visit to Botanical Garden. Visit our Zürich travel guide
Map
Talacker 42, Zürich, 8001

What's nearby

  • A city street at dusk with illuminated buildings, a tram, and a clear sky.
    Bahnhofstrasse
    2 min walk - 0.1 miles
  • A city street with a large Swiss flag, a tram, and buildings with shops.
    Paradeplatz
    4 min walk - 0.3 miles
  • A riverside cityscape with historic buildings, a prominent church, and a bridge.
    Lindenhof
    5 min walk - 0.3 miles
  • A church with a tall steeple and a clock tower.
    Fraumuenster
    6 min walk - 0.4 miles
  • A riverside promenade with historic buildings, a bridge, and a restaurant named "Haus zum Rüden."
    Zurich Town Hall
    6 min walk - 0.4 miles

Getting around

  • Sihlstrasse Tram Stop
    1 min walk
  • Zürich Limmatquai Station
    9 min walk
  • Zurich Airport (ZRH)
    30 min drive

Restaurants

  • Babu's Bakery & Coffeehouse
    2 min walk
  • Haus Hiltl
    3 min walk
  • Kaufleuten Restaurant
    1 min walk
  • Bar 45
    4 min walk
  • Boréal Coffee Shop
    1 min walk

About this property

citizenM Zürich

  • Upscale hotel near Bahnhofstrasse
  • Located close to Paradeplatz and Fraumuenster, citizenM Zürich provides an art gallery on site, a coffee shop/cafe, and a library. The on-site restaurant, canteenM, offers breakfast, lunch, and dinner. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • Additional perks include:
    • Buffet breakfast (surcharge), express check-out, and express check-in
    • A water dispenser, a banquet hall, and a gift shop
    • A front-desk safe, books, and smoke-free premises
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 160 rooms offer comforts such as premium bedding and iPads, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
  • More conveniences in all rooms include:
    • Heating and fans
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with hydromassage showers and eco-friendly toiletries
    • Smart TVs with digital channels
    • Housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CHF 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM bar

Things to do

  • Art gallery
  • Books
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPad
  • iPod dock
  • Smart TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is citizenM Zürich pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Zürich?

As of Jul 22, 2026, prices found for a 1-night stay for 2 adults at citizenM Zürich on Aug 2, 2026 start from $212, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at citizenM Zürich?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Zürich?

Check-out is at 11:00 AM. Late check-out is available for CHF 34 (subject to availability).

Where is citizenM Zürich located?

Located in Old Town Zürich, this hotel is within a 10-minute walk of Bahnhofstrasse, Paradeplatz, and Fraumuenster. Helmhaus and Kunsthaus Zurich are also within 15 minutes. Sihlstrasse Tram Stop is only a 2-minute walk and Rennweg Tram Stop is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

citizenM Zürich Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 852 out of 1191 reviews
Rating 8 - Good. 217 out of 1191 reviews
Rating 6 - Okay. 76 out of 1191 reviews
Rating 4 - Poor. 24 out of 1191 reviews
Rating 2 - Terrible. 22 out of 1191 reviews

Reviews

Verified

10/10 Excellent

Randall Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent location, awesomely good breakfast. Everything was wonderful and would definitely stay there again!!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and good location for our need.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like other CitizenM hotels, it was very modern and clean. The room was small, but well-appointed and perfect for one person. The breakfast was excellent.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room was a little small but other than that it It was good hotel. I would stay there again if I was in the area.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Amazing friendly helpful staff. Comfy beds.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff; Great breakfast buffet and beautiful atmosphere for relaxing and working! Danke!!
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Living room concept is extremely pleasant
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern hotel in a good location. Good basic breakfast. Rooms small but practical for a short break. Great design and cool lounge area for guests. Would stay in a Citizen M again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Eran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at CitizenM Zurich was outstanding from start to finish. The hotel is modern, stylish, spotless, and in a fantastic location, making it easy to explore the city. What truly made this stay exceptional, however, was the staff. Every single team member I interacted with was incredibly welcoming, professional, and genuinely friendly. They always greeted guests with a smile, were happy to answer questions, and went above and beyond to make sure I felt comfortable throughout my stay. Their positive attitude and attention to detail created such a warm and inviting atmosphere that it felt like being welcomed by friends rather than checking into a hotel. The rooms are smartly designed, the bed is extremely comfortable, and the technology throughout the hotel is intuitive and fun to use. Combined with the exceptional customer service, CitizenM Zurich offers a memorable experience that exceeds expectations. I highly recommend this hotel to anyone visiting Zurich. A special thank you to the amazing staff for making my trip so enjoyable. I will definitely be back!
Stayed 3 nights in Jul 2026
Verified

8/10 Good

doh hun donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, modern technology, convenient, room a bit small, but well equipped
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Seann

Liked: Cleanliness, staff & service, amenities
Close to the train station and to the old town, near shops and restaurants. Check in and check out was a breeze. Great modern hotel rooms.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Nice staff and room was very comfortable and quiet.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert Angelo Ferolino

Liked: Cleanliness, property conditions & facilities
Great location. Great breakfast buffet
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money and great location.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Malak

Liked: Cleanliness, staff & service, amenities
The staff were very friendly, rooms are clean, breakfast was open buffet with great food options and variety and the food tasted very good
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel very sweet staff helping you get checked in and checking out and for any questions amazing hotel very clean and safe and amazing drinks at the bar and very accessible area 10/10 would stay again.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern, clean and well maintained. The bathroom area was somewhat disjointed and small. The modern way the facility was maintained with pads to request service and housekeeping did not work. When we requested our room to be made up and towels exchanged it did not happen, yet the computer showed we did request it. I'm not sure if it was electronic request or human error. The hotel was conveniently located a mere 5-10 minute walking distance from the train station and old town with lots of eating options. Zurich is not a town for the budget minded traveler unless you are willing to eat fast food.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Negar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, everyone was very friendly. Clean rooms Great location
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly helpful staff, great stay!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Great amenities and staff, the rooms are clean and high tech.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities
Very clean, great location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Clean and well maintained! Convenient location.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Malvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property | clean, quiet room that was reminiscent of nights in an RV | air-conditioning inconsistent; warm to cold at night | bed comfortable; prefer access to both sides though | pillow too firm for our comfort; softer option not available | breakfast very good | location very convenient & walkable to historic city center, lake, and trams | staff excellent
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Adele J

Liked: Cleanliness, staff & service, amenities
Room was spotless and run by an ipad which was quirky. Bed was extremely comfortable. Everything was excellent. Would recommend as a base in Zurich.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff. Breakfast was good. Location was convenient.
Stayed 1 night in Dec 2025