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Aparthotel

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property

Choose dates to view prices

Reviews

9.0 out of 10
Wonderful
The Westin Lagunamar Ocean Resort Villas & Spa in Cancun offers a white sand beach, swim-up bar, and three restaurants. Guests enjoy hot stone massages, basketball, volleyball, in-room WiFi, on-site shopping, mini golf for children, and attentive staff.

Popular amenities

  • Washer
  • Dryer
  • Parking included
  • Free WiFi

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About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

  • Upscale family-friendly aparthotel near La Isla Shopping Mall
  • At The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, you can look forward to a swim-up bar, a grocery/convenience store, and a terrace. With a beachfront location, beachfront dining, and beach massages, this aparthotel is the perfect place to soak up some sun. Treat yourself to a massage, a detox wrap, or a facial at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local and international cuisine. Enjoy the 24-hour gym, as well as activities like basketball and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and mini golf.
  • Other perks at this aparthotel include:
    • 4 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
    • Free self parking and valet parking
    • Buffet breakfast (surcharge), 2 outdoor tennis courts, and a children's club (surcharge)
    • Massage treatment rooms, luggage storage, and beach umbrellas
    • Guest reviews say great things about the beach locale, pool, and helpful staff
  • Room features
  • All 560 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with jetted tubs and free toiletries
    • 32-inch LCD TVs with cable channels
    • Balconies, recycling, and refrigerators

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 12 2027 to September 30 2027 (dates subject to change):
  • One of the swimming pools
The property will be renovating from April 13 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 700.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 490.00 per person
  • Rollaway bed fee: MXN 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a pool?

Yes, this property has 4 outdoor pools and a children's pool. One of the pools will be unavailable from April 12 2027 to September 30 2027 (dates subject to change).

How much does it cost to stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun on Jun 9, 2026 start from $197, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Check-out is at 10 AM.

Where is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun located?

Located in Zona Hotelera, this beachfront aparthotel is in the historical district, just steps from El Sol de Cancun and La Isla Shopping Mall. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 722 out of 1060 reviews
Rating 8 - Good. 203 out of 1060 reviews
Rating 6 - Okay. 73 out of 1060 reviews
Rating 4 - Poor. 20 out of 1060 reviews
Rating 2 - Terrible. 42 out of 1060 reviews

Reviews

Verified

10/10 Excellent

Allison Anthonisz Thornton

Liked: Cleanliness, check-in, communication, listing accuracy
A really wonderful resort that offers a number of different activities for families with children as well as adults traveling on their own. fantastic location close to downtown Cancun other sightseeing and Isla Mujeres. great food options fantastic service. The beach and pools were wonderful. We would definitely recommend booking again.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Oliver Merced

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms are very spacious, convenient washer and dryer in the rooms with kitchen. Kids area and the pool was fun for all the kids. Easy access to the beach also!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Gaynor

Liked: Cleanliness, check-in, communication, listing accuracy
The resort is spotless. Staff are so helpful. Grounds aand pool areas are beautiful.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Igor

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location
Stayed 11 nights in Dec 2025
Verified

10/10 Excellent

Kendra

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all super friendly and helpful
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, check-in, communication, listing accuracy
Just barely enough chairs for everyone in the hotel. I had to make a couple laps around at 2 pm just to find a single chair. They have other chairs that are further away from the pool, so you'll end up there if your late to the pool. Pool and area around it is very clean and well staffed.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Hospitable and friendly staff. Great room accommodations with a spectacular Ocean view room.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Jeremy

Liked: Cleanliness, amenities
Cleanliness of room and resort. Enormous pool and beautiful sandy beach
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Yehuda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Great service. We are keeping Kosher, very close to kosher restaurants and Chabad of Cancun which was great!
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Yujia

Liked: Cleanliness, check-in, communication, listing accuracy
The room was nice and right across the mall. The beach is clean. The ocean view is very limted even though we booked ocean view room. The floor plan is like a maze so easy to be lost.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jessie

Liked: Cleanliness, check-in, communication, listing accuracy
We’ve stayed here twice now. This room way much better than the first, as it was ocean front. (Not ocean view-first was ocean view and we were on the side) The rooms are perfect! Staff is great! We like the sports bar best, Julio is wonderful waiter and the bartender was excellent! We like this location also, since you can walk across to the mall, restaurants, bars and the aquarium. The bus stop is close to go to Isla Mujeres ferry or anything else.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice; Great location!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and there’s dining options across the street in the high end mall.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Justin Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and friendly. Room was spacious with amazing ocean views.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yu

Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to shopping mall and transportation. Nice view, friendly staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities
Love this place. So convenient to food and shopping but still so quiet and relaxing. The rooms are large and the bed is amazing. Be careful, it’s hard to leave it in the morning.
Stayed 7 nights in Nov 2025
Verified

6/10 Okay

Edmond

Conveniently located across the street from La Isla shopping complex with seceral dining options.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff was friendly, and lived the ocean view.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Imelda G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing place with pools facing the beach, it was a truly amazing place to relax and unwind.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Staff was incredible. They tended to our every need. Rooms were so great, with beautiful views of the ocean. The cleaning staff had our rooms spotless everyday. High end shopping mall with wonderful shops and restaurants right across the street. Food at the resort was good. Highly highly recommend staying at this place! We will definitely go back.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, beautiful, clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carlotta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great beach facility
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool and the view is gorgeous.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time at this hotel and I will be back next year. The kitchenette in the room is great to have. Comfy beds, amazing pool and beach, that's all you need!
Stayed 11 nights in Oct 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Maybe not the most updated place in Cancun but still beautiful resort, clean rooms, and amazing views!
Stayed 8 nights in Aug 2025