Aparthotel

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Property class: 4

Choose dates to view prices

A short walk from La Isla Shopping Mall, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun provides a swim-up bar, a grocery/convenience store, and a terrace. Active travelers can enjoy amenities like basketball and volleyball at this aparthotel. Indulge in a deep-tissue massage, a manicure/pedicure, and a body wrap at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local and international cuisine. Free in-room WiFi is available to all guests, along with shopping on site and mini golf.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Villa, 1 Bedroom, Ocean View (Balcony)

A modern hotel room with a large window offering a view of a lush garden and palm trees. There is a dining area with a table and chairs, a sofa set, and a flat-screen TV mounted on the wall.

Villa, 1 Bedroom, Ocean View (Balcony)

8.8 out of 10
Excellent
(33 reviews)
  • Partial ocean view
  • 740 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

A hotel room with a large bed, a sofa, a dining table with chairs, a TV, and a view of a beach and palm trees through the glass door.

Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

8.4 out of 10
Very good
(74 reviews)
  • Partial ocean view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

A hotel room with a large bed, a sofa, a dining table with chairs, a TV, and a view of a beach and palm trees through the glass door.

Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Balcony (Oceanfront)

A modern hotel room with a large window offering a view of a lush garden and palm trees. There is a dining area with a table and chairs, a sofa set, and a flat-screen TV mounted on the wall.

Villa, 1 Bedroom, Balcony (Oceanfront)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 740 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Ocean View (Balcony)

A modern hotel room with a large window offering a view of a lush garden and palm trees. There is a dining area with a table and chairs, a sofa set, and a flat-screen TV mounted on the wall.

Villa, 2 Bedrooms, Ocean View (Balcony)

8.4 out of 10
Very good
(29 reviews)
  • Partial sea view
  • 1140 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Balcony (Oceanfront)

A modern hotel room with a large window offering a view of a lush garden and palm trees. There is a dining area with a table and chairs, a sofa set, and a flat-screen TV mounted on the wall.

Villa, 2 Bedrooms, Balcony (Oceanfront)

  • Ocean view
  • 1140 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

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About the neighborhood

Located on the waterfront, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is in Zona Hotelera, a neighborhood in Cancun with good shopping. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider El Sol de Cancun, or check out an event or a game at Oasis Arena. Looking to get your feet wet? Scuba diving, snorkeling and water skiing adventures can be found near the property. Visit our Cancun travel guide
View more Aparthotels in Cancun
Map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • The exterior of the Interactive Aquarium Cancun, featuring a blue facade, a Mexican & Seafood restaurant, and a Market Place.
    Cancun Interactive Aquarium
    2 min walk - 0.1 miles
  • A wooden pier extending into calm waters with boats docked at the end.
    Nichupté Lagoon
    2 min walk - 0.1 miles
  • A waterfront with a wooden pier, palm trees, and overwater bungalows.
    La Isla Shopping Mall
    3 min walk - 0.2 miles
  • A marina with a yacht docked at the pier, surrounded by palm trees and buildings.
    Isla Dorada
    5 min walk - 0.3 miles
  • A beach with thatched umbrellas, lounge chairs, and palm trees.
    Hotel Zone Beaches
    8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN)
    20 min drive

Restaurants

  • Park Royal Cancun
    6 min walk
  • Starbucks
    5 min walk
  • Capuchino Bar
    5 min walk
  • El Fish Fritanga
    6 min walk
  • Don Julio Restaurant
    7 min walk

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

  • Upscale family-friendly aparthotel by the sea
  • A short walk from La Isla Shopping Mall, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun provides a swim-up bar, a grocery/convenience store, and a terrace. Active travelers can enjoy amenities like basketball and volleyball at this aparthotel. Treat yourself to a deep-tissue massage, a manicure/pedicure, or a body wrap at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and mini golf.
  • Other perks at this aparthotel include:
    • 4 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
    • Free self parking and valet parking
    • Buffet breakfast (surcharge), 2 outdoor tennis courts, and a children's club (surcharge)
    • Tour/ticket assistance, concierge services, and barbecue grills
    • Guest reviews say great things about the beach locale, pool, and helpful staff
  • Room features
  • All 560 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with jetted tubs and free toiletries
    • 32-inch LCD TVs with cable channels
    • Balconies, recycling, and refrigerators

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key Global. For more information on what this certification requires and verifies, please visit their website.

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  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
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Total with taxes and fees
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Property amenities

Beach

  • White sand beach nearby
  • Beach loungers
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 10 treatment rooms
  • 4 hot tubs
  • 4 outdoor pools
  • Aromatherapy
  • Beachside massages
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Full-service spa
  • Hot stone massages
  • Lifeguards
  • Manicures/pedicures
  • Outdoor treatment areas
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Swedish massages
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car rental
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free crib

Restaurants on site

  • Duna Sports Bar
  • Oceano
  • Tierra Market
  • Viento

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 490 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: MXN 700 per night

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Grocery/convenience store
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • Near the sea
  • On the waterfront

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Basketball
  • Children's club
  • Children's pool
  • Mini golf
  • Shopping
  • Volleyball
  • Golf lessons nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting

General

  • 1 building
  • 560 units
  • 8 floors
  • Built in 2007
  • Garden
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 12 2027 to September 30 2027 (dates subject to change):
  • One of the swimming pools
The property will be renovating from September 15 2026 to December 15 2027 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MXN 700.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 490.00 per person
  • Rollaway bed fee: MXN 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a pool?

Yes, this property has 4 outdoor pools and a children's pool. One of the pools will be unavailable from April 12 2027 to September 30 2027 (dates subject to change).

How much does it cost to stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun on Sep 28, 2026 start from $178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Check-out is at 10 AM.

Where is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun located?

This family-friendly Cancun aparthotel is located on the waterfront, just steps from Tequila Museum and La Isla Shopping Mall. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 882 out of 1254 reviews
Rating 8 - Good. 225 out of 1254 reviews
Rating 6 - Okay. 79 out of 1254 reviews
Rating 4 - Poor. 24 out of 1254 reviews
Rating 2 - Terrible. 44 out of 1254 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The place was clean and and everyone was very polite and friendly.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The breakfast was amazing and the view of the beach was very nice. Rooms were really nice and comfortable. The only thing I would say is the onsite food options and places close by were all really pricy.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful balcony view and very clean. It’s a beautiful resort!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This hotel was beautiful. The rooms were very spacious and exactly what we needed for our family. The staff at the pool bar were very friendly too bad. This wasn’t an all-inclusive resort, but I would definitely stay again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent resort! Zero complaints- everything was safe, beautiful, and perfect.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing service. Great for families
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Rooms clean pools were amazing
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Love the location and customer service
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The infinity pool is lovely, and the facilities are spotless. The staff and doormen were so friendly and helpful. We had a wonderful time at the hotel!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
it was a great hotel, clean room the outdoor pool was so nice and the staff was so friendly and welcoming definitely will be back
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Service was great! I would just suggest for receptionist to be more friendly and kind to guests so they could feel welcome.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
We love this place and it's really beautiful location. Walking distance to the mall and restaurants is a plus. We will be coming back soon.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Service was good, staff was very welcoming and listened., Good room service
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very beautiful, the pool the rooms and staff was amazing
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Is a very nice property. The pool is amazing. Huge infinity pool. The staff is attentive and lovely. The gym is well equipped, but can be slightly crowded. They could use a few more food options, but the food is well proportioned and tasty. This is our third time at this resort and we would go again.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful, stunning resort with on-site restaurant options and amazing pool bars. Our room had an incredible view of the ocean! I highly recommend as it is a great value for the money.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, listing accuracy
Great pool and service there. Great location, lots to do within walking distance!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Location, location, location! Attentive staff, pristine pools, a perfect place to relax. We have scheduled our return.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Nice place always clean
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I was very impressed with this resort, all personal very respectful and helpful, very clean and up to date installations…. We will definitely come back again, thanks
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The stay was great. I wish there was music by the pool
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We loved our accommodations. It exceeded our expectations. We had a studio room with a balcony. The kitchen was well supplied. On the grounds are BBQ’s! There is small market on site, but a supermarket only 10 mins away, walking. The grounds are very well maintained, and the pools are very clean. All the staff were very friendly and helpful. We ate at one of the restaurants and the tacos were delicious. There are two well-equipped gyms. The access and loungers on the beach was very convenient. I would stay here again.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The pools were awesome.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent staff
Stayed 5 nights in May 2026