Verified
10/10 Excellent
Tanya
Mar 21, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tanya
Stayed 1 night in Mar 2026
The Ritz-Carlton, Toronto
Choose dates to view prices
Photo gallery for The Ritz-Carlton, Toronto
Luxury
5.0 star property
9.4
Exceptional
Urban oasis with signature spa
A phenomenal spa provides a tranquil retreat at the heart of this five-star property. Staff address guests by name, with touches like welcome cookies for children. Spacious rooms offer stunning views of the CN Tower and Rogers Centre, just a short walk from entertainment and lakefront attractions.
Popular amenities
- Pool
- Pet friendly
- Free WiFi
- Air conditioning
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Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Food and water bowls are available
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 50 per night
Property payment types
Important information
Optional extras
- Fee for full breakfast: approximately CAD 40 to 50 for adults, and CAD 25 to 50 for children
- Valet parking fee: CAD 70 per day (in/out privileges)
- Pet fee: CAD 150 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: CAD 50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does The Ritz-Carlton, Toronto have a pool?
Yes, this property has an indoor pool. Pool access is from 6:30 AM–9:00 PM.
How much does it cost to stay at The Ritz-Carlton, Toronto?
As of May 21, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Toronto on May 31, 2026 start from $624, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Ritz-Carlton, Toronto pet-friendly?
Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a fee of CAD 150 per accommodation, per stay. Service animals are exempt from fees.
How much is parking?
Valet parking is available for CAD 70 per day.
What time is check-in at The Ritz-Carlton, Toronto?
Check-in start time: 4:00 PM; Check-in end time: 1:00 AM.
What time is check-out at The Ritz-Carlton, Toronto?
Check-out is at noon.
Where is The Ritz-Carlton, Toronto located?
This family-friendly Toronto hotel is located near the airport, within a 10-minute walk of Rogers Centre, CN Tower, and Ripley's Aquarium of Canada. Scotiabank Arena and Hockey Hall of Fame are also within 15 minutes. King St West at John St East Side Stop and King St West at University Ave West Side Stop are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.4
Location
9.6
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 833 out of 1006 reviews
10 - Excellent
833
Rating 8 - Good. 98 out of 1006 reviews
8 - Good
98
Rating 6 - Okay. 40 out of 1006 reviews
6 - Okay
40
Rating 4 - Poor. 10 out of 1006 reviews
4 - Poor
10
Rating 2 - Terrible. 25 out of 1006 reviews
2 - Terrible
25
Reviews
Verified
10/10 Excellent
Janis
Apr 3, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone were perfection. The couples massage staff were amazing . The concierge staff in the Club lounge were attentive and discreet. Max and Priscilla were helpful and gracious making our stay eventful. The celebratory atmosphere was over the top for our 45th anniversary, all week. The rooms were spotless and beautifully appointed. The entire Ritz Carlton staff are to be commended.
Janis
Stayed 3 nights in Mar 2026
Verified
10/10 Excellent
Devinder
Jan 21, 2026
Liked: Cleanliness, amenities
Very clean. Amazing service by staff , enjoyed the stay very much
Devinder
Stayed 4 nights in Jan 2026
Verified
10/10 Excellent
zeev
Jan 13, 2026
Liked: Cleanliness, staff & service, property conditions & facilities
Attention to detail
Epoch bar/lounge - dynamite food and drinks
zeev
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
John
Dec 21, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was great after a night of dancing.
John
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Keren
Sep 28, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa facility is one of the best I've been to
Keren
Stayed 1 night in Sep 2025
Verified
8/10 Good
Jebin
Aug 29, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Jebin
Stayed 1 night in Aug 2025
Verified
10/10 Excellent
Tandy
Oct 17, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it the restaurants were great. The room was modern and clean. Shopping was nearby.
Tandy
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Valerie
Jul 7, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is beautiful and in a great location. Staff is very friendly. Room was very quiet and clean.
Valerie
Stayed 4 nights in Jul 2025
Verified
10/10 Excellent
Afzal
Oct 20, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Room was great. Staff was very friendly. Breakfast was delicious. Spa was nice but felt rushed for massage and for the price you pay time was deducted.
Afzal
Stayed 1 night in Oct 2025
Verified
8/10 Good
Norberto
Mar 22, 2026
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at many 5 star hotels and we were not impressed when we walked in and the lobby did not smell clean. Usually hotels of this price range will have a beautiful scent throughout their property, this was not the case here. There was no pleasant scent anywhere in the building. Also, there was no fridge in the room, we had to pay $25 more to have one brought up. There’s no snack/drink/essentials shop available on site. The staff was great, but other than that Le Westin in Montreal, which is where we were coming from, surpassed this Ritz Carlton by a lot.
Norberto
Stayed 4 nights in Mar 2026
Verified
10/10 Excellent
Vedikas
May 6, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
incredible service and a beautiful property
Vedikas
Stayed 1 night in May 2025
Verified
10/10 Excellent
Jaanus
Jun 10, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very professional, kind and friendly staff, felt like at home.
Jaanus
Stayed 4 nights in Jun 2025
Verified
10/10 Excellent
Jason
Sep 27, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, in a very convenient location.
Jason
Stayed 3 nights in Sep 2024
Verified
10/10 Excellent
Samantha
May 26, 2025
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely friendly and helpful. They made my son’s birthday super special, we had a wonderful stay!
Samantha
Stayed 3 nights in May 2025
Verified
10/10 Excellent
Susan
May 4, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely place !!!
It is a beautiful hotel ! The location is perfect and the staff are all kind and helpful.
Im so glad we were able to stay there !
Susan
Stayed 2 nights in May 2025
Verified
8/10 Good
Myles
Sep 7, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front seat staff were world class
Myles
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Kerry
Apr 8, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and facility where beautiful
Kerry
Stayed 7 nights in Apr 2025
Verified
10/10 Excellent
Jakov
Dec 30, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property and delightful staff
Jakov
Stayed 2 nights in Dec 2024
Verified
10/10 Excellent
Nicole
Feb 22, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa and workout facilities. Highly recommend the afternoon high tea.
Nicole
Stayed 3 nights in Feb 2025
Verified
10/10 Excellent
muna omar ahmed
Feb 16, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were hospitable and helpful
muna omar ahmed
Stayed 1 night in Feb 2025
Verified
10/10 Excellent
namratha
May 18, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
We ate at TOCCA and snacked at Lano everyday and loved the spa and room and impeccable service. This is why you stay at a Ritz!
namratha
Stayed 2 nights in May 2025
Verified
10/10 Excellent
Yale
Dec 8, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience for me and my family stayed over a weekend to attend events planned in Toronto, top level service and staff.
Yale
Stayed 2 nights in Dec 2024
Verified
10/10 Excellent
John
Jul 27, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and great location! Hotel is beautiful.
John
Stayed 4 nights in Jul 2024
Verified
10/10 Excellent
Kirsten
Aug 15, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
impeccable service, lovely facilities and a prime location.
Kirsten
Stayed 1 night in Aug 2024