Hyatt Ziva Cancun All Inclusive

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Luxury
VIP Access
4.5 star property
9.4

Exceptional

Beachfront sanctuary in Cancun

Surrounded by turquoise waters on three sides, the resort offers spectacular ocean views throughout. Choose between two beaches—one private with calm waters for families, the other with excellent sand and waves. The rooftop infinity pool provides an adults-only retreat with butler service.

Popular amenities

  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Ocean Front Pyramid Suite (with Sofa Bed)

A modern living room with a round dining table, a sofa, and a TV mounted on the wall.

Ocean Front Pyramid Suite (with Sofa Bed)

  • Ocean view
  • 1316 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Dolphin View Master King (with Sofa Bed)

A hotel room with a large bed, a sofa, a desk, and a TV.

Dolphin View Master King (with Sofa Bed)

7.8 out of 10
Good
(9 reviews)
  • 598 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort View Double

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of buildings.

Resort View Double

10.0 out of 10
Exceptional
(12 reviews)
  • Resort view
  • 483 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Turquoize Sky Ocean Front Master King

A modern hotel room with a large bed, a sofa, a desk, and a chair. There is a view of the ocean through the large windows.

Turquoize Sky Ocean Front Master King

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 695 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Turquoize Sky Ocean Front Master Double

A modern hotel room with a large bed, a sofa, a desk, and a chair. There is a view of the ocean through the large windows.

Turquoize Sky Ocean Front Master Double

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 694 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up King (with Sofa Bed)

A poolside area with lounge chairs and a view of the ocean.

Swim Up King (with Sofa Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 483 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Swim Up Double

A poolside area with lounge chairs and a view of the ocean.

Swim Up Double

10.0 out of 10
Exceptional
(3 reviews)
  • 483 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean Front Double

A balcony with a view of the ocean, palm trees, and a gazebo.

Club Ocean Front Double

9.6 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Turquoize Sky Swim Up Ocean Front Master King

A room with a view of the ocean, two chairs, a small table with a vase, and a bathtub.

Turquoize Sky Swim Up Ocean Front Master King

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 695 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Dolphin View Master Double

A hotel room with a large bed, a sofa, a TV, and a balcony with outdoor seating.

Dolphin View Master Double

8.0 out of 10
Very good
(1 review)
  • 598 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Ocean Front King (with Sofa Bed)

A hotel room with a large bed, a desk, and a view of the ocean.

Ocean Front King (with Sofa Bed)

8.8 out of 10
Excellent
(35 reviews)
  • Ocean view
  • 483 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front Double

A hotel room with a large bed, a desk with a chair, a small table, and a sofa. There is a TV mounted on the wall and a window with a view of the ocean.

Ocean Front Double

9.2 out of 10
Wonderful
(46 reviews)
  • Ocean view
  • 483 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean Front Corner Suite

A modern living room with a sofa, armchairs, a coffee table, and a large window with a view.

Club Ocean Front Corner Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1087 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Turquoize Ocean Front Master King

A modern hotel room with a large bed, a sofa, a desk, and a chair. There is a view of the ocean through the large windows.

Turquoize Ocean Front Master King

9.6 out of 10
Exceptional
(25 reviews)
  • Ocean view
  • 694 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Turquoize Ocean Front Master Double

A modern hotel room with a large bed, a sofa, a desk, and a chair. There is a view of the ocean through the large windows.

Turquoize Ocean Front Master Double

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 694 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King (with Sofa Bed)

A modern hotel room with a large bed, a dining table, a sofa, and a TV.

Ocean View King (with Sofa Bed)

9.2 out of 10
Wonderful
(32 reviews)
  • Ocean view
  • 483 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Double

A hotel room with a large bed, a desk with a chair, a small table, and a sofa. There is a TV mounted on the wall and a window with a view of the ocean.

Ocean View Double

8.8 out of 10
Excellent
(21 reviews)
  • Ocean view
  • 483 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort View King (with Sofa Bed)

A hotel room with a large bed, a sofa, a desk, and a balcony with curtains.

Resort View King (with Sofa Bed)

9.2 out of 10
Wonderful
(11 reviews)
  • Resort view
  • 483 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean Front King

A hotel room with a large bed, a desk, a chair, a small table, and a view of the ocean.

Club Ocean Front King

8.8 out of 10
Excellent
(17 reviews)
  • Ocean view
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located on the beach, Hyatt Ziva Cancun All Inclusive is in Zona Hotelera, a neighborhood in Cancun. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Plaza Las Americas. Traveling with kids? Don't miss West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500

What's nearby

  • A beach with clear turquoise water, rocky formations with green algae, and a city skyline in the background.
    Gaviota Azul Beach
    2 min walk - 0.1 miles
  • A shopping mall with a Starbucks and a sign for Viva Cancún.
    Plaza Caracol Mall
    9 min walk - 0.5 miles
  • A beach with turquoise waves, sandy shore, and tall buildings in the background.
    Forum Beach
    9 min walk - 0.5 miles
  • A beach with clear turquoise water, a wooden pier extending into the sea, and a distant overwater structure.
    Caracol Beach
    11 min walk - 0.6 miles
  • Cancun Convention Center
    8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN)
    24 min drive

Restaurants

  • Mandala
    7 min walk
  • Hooters
    7 min walk
  • Tradewinds
    1 min walk
  • Vips
    6 min walk
  • La Bastille
    1 min walk

About this property

Hyatt Ziva Cancun All Inclusive

  • Property highlights
  • Near Caracol Beach and Hotel Zone Beaches, Hyatt Ziva Cancun All Inclusive provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. Indulge in a body scrub, a massage, and a body treatment at the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Enjoy the 24-hour gym, as well as activities like basketball and snorkeling. Free WiFi in public areas is available to all guests, along with a garden and a playground.
  • You'll also enjoy the following perks during your stay:
    • 3 outdoor pools and a children's pool, along with sun loungers
    • Free self parking and valet parking
    • An outdoor tennis court, an area shuttle, and babysitting (surcharge)
    • A 24-hour front desk, a water dispenser, and 1 meeting room
    • Guest reviews give top marks for the family-friendly amenities, beach locale, and pool
  • Room features
  • All 547 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • LED TVs with cable channels
    • Balconies, daily housekeeping, and phones

All inclusive details

  • All-inclusive room rates at Hyatt Ziva Cancun All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Globe. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does Hyatt Ziva Cancun All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Hyatt Ziva Cancun All Inclusive?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cancun All Inclusive on Nov 5, 2026 start from $500, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Ziva Cancun All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Ziva Cancun All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hyatt Ziva Cancun All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hyatt Ziva Cancun All Inclusive?

Some rate plans available at this property are all-inclusive.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Ziva Cancun All Inclusive Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1503 out of 1914 reviews
Rating 8 - Good. 234 out of 1914 reviews
Rating 6 - Okay. 71 out of 1914 reviews
Rating 4 - Poor. 42 out of 1914 reviews
Rating 2 - Terrible. 64 out of 1914 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent time! Great food - service and overall experience.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay great food options good for families
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went there twice and amazed everytime how well property and food quality is maintained. Michelin star food and drinks!!
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely kid friendly and also adult only Vibes when you want it. Service was exceptional!
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Great for family vacation!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Wonderful resort will definitely go back
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property, huge, every staff member was extremely nice and helpful, great English Amazing for families or couples
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , clean rooms staff was great the beach was clean and great for kids
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly resort with lots of activities for kids
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and the staff was very friendly. The view was excellent, but the beach was not very nice, and there was a lot of seaweed.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, they keep the room tidy and clean everyday. The bars and restaurants were all amazing especially the steakhouse! The beach view from my club room was gorgeous! I would come back here again
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the beach, one next to Habanero seafood restaurant.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal staff and service always an excellent time at Hyatt Ziva. I love this place!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Food was amazing and staff is top notched!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely amazing time at this resort! Everything was fantastic from start to finish — the service, the atmosphere, the food, the pool, and the overall experience were all incredible. We truly couldn’t have asked for a better vacation!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and overall the food was good
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has an incredible beach that almost seems like it’s private with no sargazo in it!!!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff I had great waiter Noah and chef Daniel at the restaurant Habernos
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this hotel and will highly recommend it … everything to us was a 5 star.. the restaurants and staff were amazing.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Hyatt Ziva! Their pools are beautiful and the beach is literally right there! Food was good, lots of variety! Super family friendly too! Shout out to Benjamin from the main lobby and Fernanda from the Club tower, who both went above and beyond to make our stay better.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property exceeded expectations! The staff were extremely friendly and accommodating. I received 3 great massages at the SPA and Monica was the best massage therapist! I would highly recommend the property!
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG everything was amazing from the staff to the food to the drinks. We enjoyed our vacation sooooo much that we are planning on going again next year. I recommend going to El Habanero the food is chefs kiss soooooo delicious!!!! The staff there was amazing very attentive. Also our Butlers were amazing thank you Natalia Natasha and Diego for everything !!!
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!! Clean, staff is super friendly and accommodating. Buffet is amazing! Great inclusion resort
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a family trip! All the staff were kind and welcoming, and the food service was amazing. I highly recommend this place for families with children of all ages, from young kids to teenagers. We had a wonderful family experience!
Stayed 4 nights in Aug 2026