OMO5 Otaru by Hoshino Resorts

Property class: 3

Choose dates to view prices

Located close to Otaru Canal, OMO5 Otaru by Hoshino Resorts provides a coffee shop/cafe, laundry facilities, and a bar. Hit the slopes at this hotel offering a ski shuttle, ski lift privileges, and ski privileges. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a restaurant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a small table, a desk, and a large window.

Twin Room, Non Smoking

7.4 out of 10
Good
(18 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking

A hotel room with three beds, a desk, a chair, and a large window offering a city view.

Triple Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

A hotel room with two beds, large windows, a desk, and a TV.

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room, Non Smoking

A hotel room with a large bed, a sitting area with a chair and a small table, and a large window with curtains.

Superior King Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Located in Otaru, OMO5 Otaru by Hoshino Resorts is in the city center and near a boardwalk/promenade. Kiroro Resort and Kokusai Ski Resort are worth checking out if an activity is on the agenda. Otaru Music Box Museum and Niseko-Shakotan-Otarukaigan Quasi-National Park are also worth visiting. Spend some time exploring the area's activities, including skiing and snowboarding. Visit our Otaru travel guide
Map
1-6-31 Ironai, Otaru, Hokkaido, 047-0031

What's nearby

  • A snow-covered canal with reflections of lights, buildings, and a crowd of people.
    Otaru Canal
    1 min walk - 0.1 miles
  • A snowy street with various food stalls and a signboard advertising seafood, grilled meat, and curry.
    Sakaimachi Street
    3 min walk - 0.2 miles
  • A train station with a blue locomotive, a statue, and a brick building with arched windows.
    Otaru City General Museum Ungakan
    3 min walk - 0.2 miles
  • A collection of antique gramophones and record players on a wooden table.
    Otaru Music Box Museum
    15 min walk - 0.8 miles
  • Rinyu Morning Market
    17 min walk - 0.9 miles

Getting around

  • Otaru Station
    8 min walk
  • Teine Station
    21 min drive
  • Sapporo Okadama Airport (OKD)
    49 min drive

Restaurants

  • ルタオ
    3 min walk
  • LeTao Canal Plaza
    3 min walk
  • 魚屋直営食堂 うろこ亭
    2 min walk
  • 魚真
    4 min walk
  • おたる政寿司 ぜん庵
    3 min walk

About this property

OMO5 Otaru by Hoshino Resorts

  • Hotel near Otaru Canal
  • Consider a stay at OMO5 Otaru by Hoshino Resorts and take advantage of a coffee shop/cafe, laundry facilities, and a bar. Hit the slopes at this hotel offering a ski shuttle, ski lift privileges, and ski privileges. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a restaurant.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), express check-in, and smoke-free premises
    • Coffee/tea in the lobby, a 24-hour front desk, and coworking spaces
    • 2 meeting rooms, a vending machine, and multilingual staff
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 92 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
  • Extra conveniences in all rooms include:
    • Bidets, free toiletries, and hair dryers
    • Refrigerators, electric kettles, and heating

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Frequently asked questions

Is OMO5 Otaru by Hoshino Resorts pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at OMO5 Otaru by Hoshino Resorts?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at OMO5 Otaru by Hoshino Resorts on Nov 19, 2026 start from $87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Limited spots are available.

What time is check-in at OMO5 Otaru by Hoshino Resorts?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at OMO5 Otaru by Hoshino Resorts?

Check-out is at 11:00 AM.

Where is OMO5 Otaru by Hoshino Resorts located?

Located near the slopes, this Otaru hotel is in the city center and within a 5-minute walk of Otaru Art Village, Sakaimachi Street, and Otaru Canal. Nichigin-dōri and Stained Glass Museum are just steps away. Otaru Station is 8 minutes by foot and Minami-Otaru Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

OMO5 Otaru by Hoshino Resorts Reviews

8.6

Excellent

9.2

Cleanliness

8.2

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 128 out of 235 reviews
Rating 8 - Good. 64 out of 235 reviews
Rating 6 - Okay. 21 out of 235 reviews
Rating 4 - Poor. 15 out of 235 reviews
Rating 2 - Terrible. 7 out of 235 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and a comfortable stay. Good location from station, restaurants and attractions.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient & in a quiet area. Just around a 10 minute walk from Otaru Eki. A 5 minute walk to the canal. There's a Family Mart across the street from the hotel. There was also a cute little shop selling mochi and manju nearby. I loved how the hotel was in a historic building. The bathroom was spacious & modern. Comfortable bed. Staff was friendly & very helpful. Would definitely stay there again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel was very clean. The room was spacious (over 30 m²) and comfortably accommodated the three of us. The staff dressed casually rather than wearing uniforms, which gave the hotel a relaxed atmosphere. Everyone was friendly and provided excellent service. We did not have breakfast or dinner at the hotel, so we are unable to comment on the food.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
OMO5 is a great base for exploring the city. Just steps from the Otaru Canal and surrounded by shops and restaurants, the location is perfect. Clean, modern rooms and friendly staff made the stay easy and comfortable. Would happily stay again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice room with space to spread out.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are nice and good location to sightseeing spot.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Was a perfect stay. 2 nights 2 rooms. Clean facility. Great breakfast. Fantastic service from hotel staff. Will stay again.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The location of the property is excellent and we love the breakfast.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, check-in experience, wonderful staff, and great Room! Thank you
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the smaller rooms we stayed at but staff was very friendly & informative.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Cozy room. Accommodating staff. My second time in this hotel. Highly recommended if you ever wanted to visit otaru
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay at Otaru

Very good hotel. Excellent location. Room is big and clean.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Amenities
Convenient location and hip accommodation. We were so glad we got the breakfast, it was perfect price and spread. Would definitely book again!
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumb up for this hotel

Near to Otaru Canal . Staff was friendly and some able to do English speaking. Overall this hotel is worth to try
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, yummy soba shop just nearby the hotel. Room is clean, staff is nice & helpful. Also, very nice breakfast place and delicious food at 3/F. But no onsen/ open bath in the hotel now. Have laundry at 2/F. The Parking next to the hotel always full, takes ~7 mins walking distance from another car park, 1000 yen per day, freely in & out
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The desk staff are very helpful to answer my questions. The hotel is near to many otaru attractions. Walkable to otaru station with my luggage. Maybe can provide free coffee to hotel guests?
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was new and clean. Food cuisines were delicious. The reception (a young lady) was pleasant and polite. The overall impression was great!
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A littoral gem in Otaru

Hotel is within walking distance from the train station and close to the canal and many shopping streets. Rooms are really cosy with very comfortable bed and separate shower and toilet. Buffet breakfast, while not having a huge selection, food is of high quality and tasty. Like all Japanese hotels, the staff are so polite, friendly and helpful.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, small hotel in a sleepy very small city. Otaru is absolutely fantastic. Amazing food, but don’t expect late nights out. Clean, comfortable room and a super helpful staff. Ski room was a nice feature. No free parking, but for a city, and it wasn’t too pricey. 1000 yen/night. The only thing it’s missing is an onsen, but there are a few public ones close by. We stayed here while skiing Kiroro; great small mountain. Both Otaru and Kiriro were perfect for a local feel and not having a western resort vibe. 👍
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enough. comfortable.
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Amenities like shower cap essential for ladies was not available . Too few hangers for 2 persons . Like the pillows , not too soft . Good breakfast
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
location not really convenient by walking and suggest to take cab, there’s one convenient store by 2 min. walk and this is the only store nearby. bedroom is small and only able to open one luggage, but bathroom is nice n spacious. No coffee n teabag provide which is not humanize and need to go to ground floor to get drinking water, esp. in cold winter. breakfast is exquisite but taste is over rated but the environment of dining place is elegant.
Stayed 1 night in Feb 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, room comfort

Beautiful old building, horrible housekeeping.

Horrible housekeeping. I told the hotel that the water does not go down in the bathtub, and they said it is because the building is too old. I insisted that it is because the cleaning is not good enough as I found several strands of hair in the bathtub when I first went in. Housekeeping staff came and "worked" on it, and left after saying it cannot be fixed because the building is too old. I tried taking a shower instead. The shower booth was flooded within 2 minutes after I turned the water on. I lifted the heavy and slimy drain cover, cleaned the drain hole of hair and black grime with a toothbrush. Wow the old building rejuvenated,and the water went down like magic. The staffs at the front desk and the restaurant were kind and polite. What a pity that this dignified building is being ruined by such unqualified housekeeping staffs.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique hotel renovated from a history bank building. Enjoyed the interesting hotel experience merging of modern use of amenities and management in an old setting. There are two towers. We stayed in the vintage building. It kept the bank wall and door deco in dark brown and white. The room is not bad in size, very big kind size bad and clean overall. The bathroom has separate toilet, a comfy tub and big shower space right on the side. Good water power. Suggest to have a stool. A little slow in draining for the tub after my hot tub. And a little mold around a few tiles but I think it is acceptable since it is an old building. Overall the whole room is not rusty, but well kept and clean, with good ventilation. Face care amenities need to pay while other bathroom amenities and tea are free to take. Our premium deluxe room with club access adds on my interesting experience to the night lounge which is decorated with lots of classical oil lamps and music boxes. You can choose music box you like to bring to your room to listen and return when check out. The girl staff (fnot sure exact full name but it started with Tam….) at reception on our check in time between 4:80-5:15 pm on 9/7. She was comparatively ok to communicate in English. She was so friendly, helpful and patiently explained & recommended about tourist attractions and spent a long time to help us book a boat ride tour for the next day. The breakfast buffet is worth to have. Good tasre and varieties.
Stayed 1 night in Sep 2024