Relais & Châteaux Heritage Madrid

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Luxury
5.0 star property
9.8

Exceptional

Elegant retreat in Salamanca

A rooftop terrace with climbing roses and jasmine offers a peaceful oasis after exploring Madrid. Inside, twice-daily housekeeping maintains immaculate rooms with plush décor and supremely comfortable beds. Attentive staff serve excellent breakfast while accommodating dietary requests with warmth.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Triple Room

A hotel room with a large bed, a sofa, a desk, two chairs, a window with curtains, and two lamps.

Deluxe Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room

A neatly made bed with a dark headboard, white bedding, and a patterned throw. There is a window with curtains, a chair, and a wall with a detailed mural.

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

A neatly made bed with white linens and a dark headboard, framed by two wall-mounted lamps.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms

A hotel room with a bed, a sofa, a chair, and a table. There is a window with curtains, a framed picture on the wall, and a patterned carpet.

Family Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room

A hotel room with a large bed, two bedside tables, a chair, and a window with curtains.

Deluxe Double Room

10.0 out of 10
Exceptional
(7 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room, Mobility Accessible (interior)

A hotel room with a large bed, two bedside lamps, a green patterned wall, and a window with curtains.

Double Room, Mobility Accessible (interior)

  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms (Deluxe)

A bedroom with a patterned wallpaper, a bed with a patterned bedspread, two bedside lamps, a bench, and a framed picture on the wall.

Family Room, Connecting Rooms (Deluxe)

  • 699 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Classic Double Room (interior)

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Classic Double Room (interior)

9.6 out of 10
Exceptional
(20 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Junior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Located in Salamanca, a neighborhood in Madrid, Relais & Châteaux Heritage Madrid is near a metro station. Thyssen-Bornemisza National Museum and National Prado Museum are cultural highlights, while Royal Palace of Madrid is a notable landmark. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Riyadh Air Metropolitano. Visit our Madrid travel guide
Map
Calle Diego de León, 43, Madrid, 28006

What's nearby

  • A modern plaza with a central monument, surrounded by contemporary buildings with glass facades.
    Paseo de la Castellana
    10 min walk - 0.5 miles
  • A street with historic buildings, a prominent church with a golden dome, and a clear sky.
    Calle de Alcalá
    15 min walk - 0.8 miles
  • A concert stage with multiple performers and a crowd.
    Movistar Arena
    18 min walk - 1.0 mile
  • A large glass conservatory with a pond in front.
    El Retiro Park
    3 min drive - 1.2 miles
  • A large, empty stadium with blue seats and a green field.
    Bernabéu Stadium
    4 min drive - 1.6 miles

Getting around

  • Madrid Recoletos Station
    3 min drive
  • Diego de Leon Station
    4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    11 min drive

Restaurants

  • Utøpico - Specialty Coffee
    4 min walk
  • Bendita Locura Coffee
    1 min walk
  • Levadura Madre
    1 min walk
  • Rodilla
    3 min walk
  • Pink Bourbon - Espresso Bar | Specialty Coffee
    1 min walk

About this property

Relais & Châteaux Heritage Madrid

  • Luxury hotel near El Retiro Park
  • Located close to Bernabéu Stadium and Thyssen-Bornemisza National Museum, Relais & Châteaux Heritage Madrid provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
    • Multilingual staff, luggage storage, and smoke-free premises
    • Meeting rooms, concierge services, and an elevator
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guestrooms at Relais & Châteaux Heritage Madrid feature comforts such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
  • Other amenities include:
    • Bathrooms with designer toiletries and tubs or showers
    • Heating, daily housekeeping, and desks

Awards and affiliations

  • The property is a member of Relais & Chateaux.

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Frequently asked questions

Is Relais & Châteaux Heritage Madrid pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Relais & Châteaux Heritage Madrid?

As of Nov 11, 2026, prices found for a 1-night stay for 2 adults at Relais & Châteaux Heritage Madrid on Dec 7, 2026 start from $331, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at Relais & Châteaux Heritage Madrid?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Relais & Châteaux Heritage Madrid?

Check-out is at noon.

Does Relais & Châteaux Heritage Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 170 per vehicle applies.

Where is Relais & Châteaux Heritage Madrid located?

Located in Salamanca, this luxury hotel is within 2 mi (3 km) of El Retiro Park, Bernabéu Stadium, and Thyssen-Bornemisza National Museum. National Prado Museum and Royal Palace of Madrid are also within 3 mi (5 km). Diego de Leon Station is only a 4-minute walk and Avenida de America Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Relais & Châteaux Heritage Madrid Reviews

9.8

Exceptional

10

Cleanliness

9.4

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 538 out of 627 reviews
Rating 8 - Good. 67 out of 627 reviews
Rating 6 - Okay. 13 out of 627 reviews
Rating 4 - Poor. 5 out of 627 reviews
Rating 2 - Terrible. 4 out of 627 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great boutique hotel with wonderful and helpful staff. The rooftop terraces are great and the bar staff make amazing cocktails! The location is great and in a lovely quiet area with great restaurants and bakeries nearby. This will definitely become our regular spot for Madrid.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a marvelous time at this property. The team was very kind and the extra touches like sweets, little gifts at turndown were all impressive to say the least. The buffet breakfast was an added bonus before heading out of a day exploring the neighborhood and greater Madrid! Would definitely stay there again.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with friendly and welcoming staff in a great location. Old world charm with modern facilities.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is very good. Absolutely clean and charming. Outstanding service, starting from the front desk all the way to the restaurant members and etc. Bed, pillow, towels, everything is a high quality. I highly recooment it.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent boutique style hotel with excellent rooms and great food. We had lunch and breakfast and both were amazing. The highlight for me were the staff and management....will be back!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelllent hotel. We arrived early from america and they find us a room very early in the morning. The room very nice and the beds super confortable
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most wonderful stay at The Relais & Châteaux Heritage in Madrid! The hotels is simply gorgeous, our the rooms are beautifully decorated and comfortable with every possible detail thought of. It is in a fantastic location, and the breakfast was delicious! Most importantly the staff was exceptional! Juan, Celeste, and Elsa were all so helpful and accommodating, and Olga at breakfast was the absolute sweetest! We are looking forward to our next stay, and highly recommend this beautiful gem to anyone wanting a luxurious stay while visiting Madrid!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful rooms and extremely helpful staff.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and awesome breakfast
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful room and helpful staff.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent small luxury hotel. Very friendly staff are knowledgeable and helpful. Beautiful rooms are elegantly decorated and comfortable. Great location close to great shopping and dining options.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, well located, super clean rooms.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location for shopping and dining.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and the hotel was spotless so well located and very comfortable
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay ! The staff was lovely and kind, helpful, and attentive!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff are very kind.
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Location and concierge service was very good.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic! The property is beautiful and located in a great area. Would highly recommend.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
“An absolutely stunning stay at Madrid Château. The room was beautiful, the service was exceptional, and every detail was handled with care. The hotel itself is truly gorgeous elegant, peaceful, and perfectly curated. An unforgettable experience.”staff beyond friendly lived it
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel in Madrid!!! Beautiful, cozy and good location.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Amenities
excellent property and service.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing and the staff make it unbelievable. We had a great time and will be back!
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay experience, European architecture style, and the service of the staff is very considerate
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The hotel is beautifully appointed with high end finishes. The staff is very polite, helpful and professional. The hotel is very well located and is relatively close to nice restaurants and shopping. I highly recommend this hotel. Really enjoyed our stay.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel of my whole trip. The rooms are super comfortable, stylish and the staff is simply amazing!! A true gem
Stayed 3 nights in Jun 2025