25hours Hotel HafenCity

Travelers can unwind with unique amenities like bike rentals or warm up in the cozy sauna after exploring Hamburg's fascinating maritime history

Choose dates to view prices

Hotel HafenCity creates a vibrant atmosphere near the International Maritime Museum. Guests relax in the sauna, enjoy drinks at the bar, stay active in the gym, and savor local cuisine at the on-site restaurant. The helpful staff consistently impresses visitors.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

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About this property

25hours Hotel HafenCity

  • Boutique hotel near Miniatur Wunderland
  • Located close to International Maritime Museum and Prototyp Auto Museum, 25hours Hotel HafenCity provides dry cleaning/laundry services, a bar, and a 24-hour business center. For some rest and relaxation, visit the sauna. The on-site local cuisine restaurant, Heimat Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
    • An electric car charging station, tour/ticket assistance, and multilingual staff
    • Free newspapers, luggage storage, and a banquet hall
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 170 individually decorated rooms offer comforts such as premium bedding and pillow menus, in addition to perks like air conditioning and free stocked minibars.
  • Other amenities include:
    • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
    • Bathrooms with rainfall showers and designer toiletries
    • Flat-screen TVs with satellite channels
    • Heating, daily housekeeping, and desks

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per night

Service animals are welcome, and are exempt from fees

1 total pets

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 20.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 13 for children
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is 25hours Hotel HafenCity pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 20.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at 25hours Hotel HafenCity?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at 25hours Hotel HafenCity on Jun 21, 2026 start from $144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 28 per day. Limited spots are available.

What time is check-in at 25hours Hotel HafenCity?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at 25hours Hotel HafenCity?

Check-out is at noon.

Where is 25hours Hotel HafenCity located?

Located in Hamburg City Center, this boutique hotel is within a 10-minute walk of International Maritime Museum, Prototyp Auto Museum, and Traditional Ship Harbour. German Customs Museum and Miniatur Wunderland are also within 15 minutes. Überseequartier Station is only a 2-minute walk and HafenCity Universität Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 626 out of 1002 reviews
Rating 8 - Good. 297 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

Reviews

Verified

10/10 Excellent

SHAWNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable and hotel was very convenient.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Dan Wils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, good food, service are great, staff friendly and progessionel. Our second stay and more to come
Stayed 1 night in Sep 2025
Verified

8/10 Good

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff. Close to shopping centre and facilities.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great staff. It was very clean and the unique decor gave it a hip funky vibe! We would definitely stay there again!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities
Very stylish and comfortable place!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and hotel was very nice
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Martha

Great service, unique restaurant with imaginative food.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful and extremely helpful front desk staff
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and helpful receptionists, the same goes for the waiters/waitresses in the breakfast venue; also there are a lot of activities within short walking distance - again staff is very helpful finding something interesting to see or place to visit
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff in a wonderful location. Access to the u-Bahn was a plus. Food and drinks on site were wonderful. Highly recommend.
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location. Close to everything.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Gadis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, spacious room, we’ll be back
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel are amazing - incredibly helpful and friendly. Couldn’t recommend it more highly.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location! Great hotel!

Great location. Just at the newly opened Westfield Mall. 3-5 mins walk to the metro. Front desk are helpful for any questions you have. And the best part for me was the free access to Prime Time Fitness which they have partnered with. Will stay again.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

The most amazing hotel. Second time I was there, last time with my partner, now with my daughter. We loved it then, now my daughter LOVED is as well. We found the ”gaming lounge” at the first floor, my daughter is 10 and she was so happy. The rooms are amazing, the lobby - the nicest lobby I’ve ever been to. And the sauna 😍 They also happen to have an amazing restaurant and a bar around the corner, where I discovered that Amaretto sour is my favourite drink. I recommend this hotel to everyone I know now. And will be booking a stay soon again 🙂‍↔️
Gaming floor - new game each day!
Tried an old typewriter
The lobby (with the pick-yourself candy/drink-bar 😍)
The best latte macchiato (and I am picky..)
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nautical themes in Hamburg

Pleasant stay, nautical themed, clean and tidy. Staff were nice too. Would consider staying again if in Hamburg! Location a little out the way but I'm sure in time it's being developed!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay! Lovely spacious room. Super friendly staff. We went to Neni for dinner, reservations needed but great dinner and had some drinks in the boilerroom after. Lots of things are in walkable distance otherwise the U4 is just a short walk away. Definitely van recommend and would stay here again!
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a unique vibe and decor. I enjoyed it, but it might not be for everyone. I enjoyed the breakfast buffet greatly. There was a nice variety of food available and they would cook an omelet to order if you wanted one. My omelet was very good. The staff were friendly and helpful.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! The roadworks outside through our stay were very loud and they started from 7am!! But that is nothing the hotel can control and will no doubt be done soon. Staff were so friendly and helpful. Would definitely come back.
Stayed 2 nights in May 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
comfortable & very convenient for Hafen City and easy walk to the old town. Service was friendly & attentive - Christina is a great host at Heimat. Rooms comfortable however bathroom only good if you don't want to shave, apply make-up or look at yourself in the mirror - lighting is shockingly bad / unconsidered! 25hrs Hotel - please sort this out!
Stayed 1 night in Apr 2025
Verified

8/10 Good

Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maritime hotel

Nice hotel situated at the harbour Winther mand exciting new buildings around. The room is not very big, but the bathroom is spacious and the shower is good. The entire hotel deco is maritime, giving people a sense of onboard. Very interesting experience. The restaurent serves good food, delicious and authentic. Morning buffer is good too, many selections.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The style and comfort of the hotel are very good. Staff are very friendly and helpful. The location allows for easy walking to many attractions and there is an underground station U4 close by. We didn’t eat breakfast at the hotel as we thought it was too expensive. There are several cafes nearby. We ate at the hotel restaurant one evening and the food was excellent. Unfortunately the record player in the vinyl room wasn’t working which was disappointing as we were looking forward to chilling out with some good music.
Stayed 5 nights in Apr 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was exactly the same as shown in the pictures. There was a construction site right next to the hotel, so it was quite noisy when I opened the window, but when the window was closed - not annoying at all. The staff of the restaurant was friendly. The shower booth was slippery, and didn’t get supported the parking fee for a day because the hotel’s one was full.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Location was good for use of subway and walking to attractions. Bed comfortable and excellent shower. Helpful to have a fridge. Lack of storage in room for clothes and hangers. Limited local amenities in area but was a bank holiday and a Sunday during stay which I now understand they close for. Breakfast wasn't a great selection in our opinion and found the dining area too dark. Not our kind of hotel so wouldn't stay again.
Stayed 5 nights in May 2024