Palace Downtown

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Luxury
VIP Access
5.0 star property
9.4

Exceptional

Arabian oasis with fountain views

Fragrant Arabian gardens surround the outdoor pool, where guests enjoy drinks beneath cabanas with Burj Khalifa views. The spa offers rejuvenating treatments after exploring nearby Dubai Mall. At the lakeside restaurant, diners watch the fountain show while enjoying exquisite cuisine.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Palace Lake View Room

A hotel room with a large bed, a desk with a laptop, a chair, and a view of a pool and buildings through the window.

Palace Lake View Room

9.0 out of 10
Wonderful
(2 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Palace Suite Lake View

A hotel room with a living area, a dining area, and a separate bedroom.

Palace Suite Lake View

10.0 out of 10
Exceptional
(1 review)
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite Lake View

A hotel room with a large bed, a chair, a small table, and a view of tall buildings through the window.

Junior Suite Lake View

9.2 out of 10
Wonderful
(7 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Palace Room, Fountain View

A hotel room with two beds, a desk with a chair, a TV, and a balcony with a view of a building and water.

Palace Room, Fountain View

9.0 out of 10
Wonderful
(2 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Lake View Room

A hotel room with a large bed, a desk with a laptop, a chair, and a balcony with a view of buildings.

Deluxe Lake View Room

9.2 out of 10
Wonderful
(46 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Diplomatic Suite with Lake View

A hotel room with a large bed, a TV, a seating area with chairs, a small table, and a balcony with a view of tall buildings.

Diplomatic Suite with Lake View

7.4 out of 10
Good
(3 reviews)
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room Lake View - Ultimate Staycation with Attraction Tickets & Kids Go Free

A hotel room with a large bed, a TV, a desk, and a balcony with a view.

Deluxe Room Lake View - Ultimate Staycation with Attraction Tickets & Kids Go Free

  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Fountain View

A hotel room with two beds, a desk with a chair, a TV, and a balcony with a view of a building and water.

Deluxe Fountain View

9.2 out of 10
Wonderful
(10 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Palace Suite Fountain View

A hotel room with a large bed, a desk with a laptop, a chair, and a balcony with a city view.

Palace Suite Fountain View

7.8 out of 10
Good
(7 reviews)
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Located on a lake, Palace Downtown is in Downtown Dubai neighborhood and is connected to a shopping center. The area's natural beauty can be seen at Jumeirah Beach and Kite Beach, while Wild Wadi Water Park and Global Village are popular area attractions. Dubai Fountain and Dubai Mall are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Dubai travel guide
Map
Sheikh Mohammed Bin Rashed, Boulevard Downtown Dubai, Dubai, Dubai

What's nearby

  • A waterfront promenade with ornate fencing, a pool, and modern buildings including 'SOUK AL BAHAR' and 'SOUK AL BAHAR 2'.
    Souk al Bahar
    1 min walk - 0.1 miles
  • A nighttime cityscape with a large fountain display in the center, surrounded by illuminated buildings and a bridge with people on it.
    Dubai Fountain
    3 min walk - 0.2 miles
  • A multi-level shopping mall with a central atrium, palm trees, and a water feature.
    Dubai Mall
    4 min walk - 0.3 miles
  • A bustling outdoor shopping area with colorful flags, a large tree, and various shops.
    KidZania
    6 min walk - 0.4 miles
  • The Burj Khalifa, a tall skyscraper, surrounded by modern buildings and a bridge over a turquoise pool.
    Burj Khalifa
    11 min walk - 0.6 miles

Getting around

  • Dubai Trolley Station 2 Tram Station
    4 min walk
  • Dubai Intl. Airport (DXB)
    25 min drive

Restaurants

  • Günaydın
    9 min walk
  • Samad Al Iraqi Restaurant
    11 min walk
  • Birds
    1 min walk
  • The Coffee
    8 min walk
  • Abdel Wahab Restaurant
    9 min walk

About this property

Palace Downtown

  • Luxury family-friendly hotel near Dubai Mall
  • Located close to Dubai Fountain and Burj Khalifa, Palace Downtown provides a poolside bar, shopping on site, and a coffee shop/cafe. Treat yourself to a massage, a body treatment, or a body wrap at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and a library.
  • Other perks include:
    • An outdoor pool and a children's pool, along with cabanas, sun loungers, and pool umbrellas
    • Free self parking and valet parking
    • Limo/town car service, buffet breakfast (surcharge), and massage treatment rooms
    • Free newspapers, meeting rooms, and a gift shop
    • Guest reviews say great things about the helpful staff and proximity to shopping
  • Room features
  • All 242 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks like air conditioning and bathrobes.
  • Extra conveniences in all rooms include:
    • Bathrooms with separate tubs/showers and bidets
    • 42-inch LCD TVs with satellite channels
    • Wardrobes/closets, balconies, and electric kettles

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Frequently asked questions

Does Palace Downtown have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Palace Downtown?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Palace Downtown on Oct 24, 2026 start from $309, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palace Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Palace Downtown?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Palace Downtown?

Check-out is at noon.

Does Palace Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 400 per vehicle applies.

Where is Palace Downtown located?

This family-friendly Dubai hotel is located on the boardwalk/promenade, within a 10-minute walk of Dubai Mall and Dubai Fountain. Burj Khalifa and Dubai International Convention and Exhibition Centre are also within 3 mi (5 km). Dubai Trolley Station 2 Tram Station is only a 4-minute walk and Dubai Trolley Station 1 Tram Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palace Downtown Reviews

9.4

Exceptional

9.6

Cleanliness

10

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 807 out of 1000 reviews
Rating 8 - Good. 119 out of 1000 reviews
Rating 6 - Okay. 37 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience and service.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
This is a very special hotel. The staff are incredible, the hotel itself is immaculate, and the location is perfect. Thank you so much for an unforgettable stay.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The original hotel was booked completely, and they upgraded us to the sister hotel, and I was amazed by the quality of the hotel and staff. I am really happy about it.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
great location
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, clean, great service great location!!!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, clean,service
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel’s location is just breathtaking. Staff was lovely and took care of everything really well. They even help us celebrate our anniversary and made our trip memorable. Had more than enough supply of amenities throughout our stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Amenities
We loved our stay here. The breakfast was just amazing and the hotel was beautiful and exotic.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Great location
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Good sized rooms.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location - central to everything. Fantastic staff.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and helpful. The hotel was beautiful. The location was superb
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, walking distance everywhere, the dining restaurant and the outstanding service.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Luxurious! The room was spotless and the staff was exceptional. Perfect location. Loved the morning buffet.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the fountain show from the room we stayed; the facilities were old but maintained properly. The staff were friendly and processed the check-in and -out.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, right near the Dubai mall and close to many great places to visit! Gorgeous pool and hotel.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Amenities
Great property and location.
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and location!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent service.
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Accommodating for a family of 4 with extra beds .
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, location and amenities. thirptara on site is an amazingggg restaurant also, cannot recommend this hotel enough
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great atmosphere, nice smell, clean and great employees, specially the ones from the restaurant in the pool area
Stayed 8 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice hotel and the location was just perfect. Just a few minutes away from Dubai Mall and Burj Khalifa, and has a lot of great restaurants around.
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent hotel. The beds were very comfortable. The staff was very friendly anf accomodating.
Stayed 2 nights in Jan 2025