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Viaggio Resort Mazatlán

2.5 star property
Family fun on the beach, with 3 outdoor pools, near El Cid Country Club Golf Course

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Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
Poolside bar
Daily buffet breakfast (MXN 359 per person)
3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
Deluxe Double Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace
Mazatlán's vibrant spirit shines at Viaggio Resort Mazatlán. With 3 outdoor pools, a water park, and waterslide, this luxury family-friendly resort is perfect for beach lovers. Enjoy on-site restaurants serving international cuisine or grab a coffee at the café while kids play in the playground.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • All inclusive
  • Pool
  • Gym
3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers

On the beach

This resort is located on the beach. Listen to the sound of the waves while taking a stroll on the sandy beach. Ocean-view dining offers a charming setting for a memorable meal at the restaurant. Popular nearby activities worth checking out include snorkeling and windsurfing.

View from room
View from property
What guests liked about the beach

The beach at this property offers a lively atmosphere, shallow waters, and stunning sunsets with plenty of activities and vendors nearby.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed, City View

8.8 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Cable channels
  • 345 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(66 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Cable channels
  • 409 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(40 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Cable channels
  • 345 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(107 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Cable channels
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe with Street View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe with Street View

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Sea View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe with Sea View

  • 409 sq ft
  • Sea view
  • Sleeps 4

View all photos for Room Deluxe with Street View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe with Street View

  • 344 sq ft
  • Sleeps 2

View all photos for Room Deluxe with Sea View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe with Sea View

  • 409 sq ft
  • Sea view
  • Sleeps 2
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About the neighborhood

Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100

What's nearby

  • El Cid Country Club Golf Course - 17 min walk - 1.0 mile
  • The Mazatlan Malecón - 2 min drive - 1.2 miles
  • Cerritos Beach - 5 min drive - 2.2 miles
  • Mazatlán Aquarium - 7 min drive - 2.9 miles
  • Mazatlan International Center - 8 min drive - 4.1 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Le Frolle - ‬4 min walk
  • ‪La Concha Restaurant - ‬5 min walk
  • Los Arcos
  • ‪Rico's Café Zona Dorada - ‬2 min walk
  • ‪Papagayo Inn - ‬1 min walk

About this property

Viaggio Resort Mazatlán

Family-friendly resort near El Cid Country Club Golf Course
Located close to Cerritos Beach and Mazatlán Aquarium, Viaggio Resort Mazatlán provides free water park access, a poolside bar, and a grocery/convenience store. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a playground, and dry cleaning/laundry services. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a 24-hour business center.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and a lifeguard on site
  • Free self parking
  • Buffet breakfast (surcharge), babysitting (surcharge), and a TV in the lobby
  • Wedding services, luggage storage, and a ballroom
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 291 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Changing tables, highchairs, and childcare services
  • Bathrooms with showers and hair dryers
  • 65-inch Smart TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

All inclusive details

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Main Restaurant
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per night
Cribs (infant beds) are available for MXN 300.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Frequently asked questions

Does Viaggio Resort Mazatlán have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Viaggio Resort Mazatlán pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viaggio Resort Mazatlán?

Self parking is free at this property.

What time is check-in at Viaggio Resort Mazatlán?

Check-in begins at 3:00 PM.

What time is check-out at Viaggio Resort Mazatlán?

Check-out is at noon.

Are there all-inclusive benefits at Viaggio Resort Mazatlán?

Some rate plans available at this resort are all-inclusive.

Where is Viaggio Resort Mazatlán located?

Located in Zona Dorada, this beachfront resort is in a shopping district and within 3 mi (5 km) of El Cid Country Club Golf Course, The Mazatlan Malecón, and Playa Norte. Mazatlán Aquarium and Cerritos Beach are also within 6 mi (10 km).

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Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1234 out of 1855 reviews
Rating 8 - Good. 382 out of 1855 reviews
Rating 6 - Okay. 137 out of 1855 reviews
Rating 4 - Poor. 57 out of 1855 reviews
Rating 2 - Terrible. 45 out of 1855 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cinthia Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in the area love it
Stayed 5 nights in Apr 2025

10/10 Excellent

Luiz Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the staff was friendly and very helpful, the pool and the dining that they have was also great.
Stayed 5 nights in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like staying at this property,great location and great costumer service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yadira

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views easy access to everything and over all excellent staff
Stayed 3 nights in Jun 2025

8/10 Good

Nathalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bigger buffet menu, more seating on the beach,
Stayed 3 nights in Aug 2025

10/10 Excellent

Karen

Excelente Hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Khoi

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and the property is very well maintained.
Stayed 6 nights in Jun 2025

10/10 Excellent

Luis Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean facilities, friendly staff, great distance to other attractions!
Stayed 3 nights in Jun 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
New hotel, clean, awesome staff, excellent food and dishes 10/10
Stayed 2 nights in Jun 2025

10/10 Excellent

PERLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!! Food choices , shops within walking distance, beach access near the pool , very well secured, overall great place! The fact that they had so many kid activities to keep them busy while adults can relax in the pool is perfect! We had an amazing time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 4 nights in Jul 2025

10/10 Excellent

francisco

Liked: Staff & service, amenities, property conditions & facilities
NICE PROPERTY AND VERY CLEAN FACILITIES
Stayed 2 nights in Jul 2025

10/10 Excellent

brianda

Liked: Property conditions & facilities
Excelente
Stayed 2 nights in Aug 2025

10/10 Excellent

Monica

Very good location
Stayed 3 nights in Jun 2025

8/10 Good

Francisco Ibarra

Liked: Staff & service, amenities, property conditions & facilities
For the most part our stay was great! the rooms could be cleaned better but the food and amenities were great they have alot of parking which is a plus if you want something thats more quiet,this is not the place for you the bandas play in front of the beach all day which was a major plus for us
Stayed 5 nights in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with wonderful unobstructed views of the ocean. The dinning room buffet has a great verity of local dishes that are absolutely delicious. Highly recommended and a great value for the money.
Stayed 5 nights in Jul 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Great experience, great place!
Stayed 3 nights in May 2025

10/10 Excellent

Maritza

Liked: Cleanliness, amenities, property conditions & facilities
The place and rooms were really clean, and the staff were always friendly and helpful. The view of the beach was amazing, even better at night.. They have daily activities and games on the pool zone. Absolutely recommend staying at this hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Jul 2025

10/10 Excellent

Elvia

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, the view was great, the assistance was ver good, overall we didn't have any bad issues. Food was very good!
Stayed 5 nights in Jun 2025

10/10 Excellent

José Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Excelente lugar para disfrutar en FAMILIA
Stayed 7 nights in Jul 2025

10/10 Excellent

Irasema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at this hotel and we love it. Just a few steps from the beach and the pool area is so much fun. Staff and the pool waiters are great they treat us, the national tourist with respect and kindness. Good vibes, clean hotel, lots of security around the property, everything is great in beautiful Mazatlán.
Breathtaking views from our balcony
Beautiful Mazatlán
Stayed 4 nights in Jun 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice and comfy. The WiFi was perfect never an issue. Whatever issue we had, it go resolved right away. The only thing missing in the room is a small fridge.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 4 nights in Jun 2025